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Sol Palmeras

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Sol Palmeras
Sol Palmeras
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5,831 Reviews from our TripAdvisor Community

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Showing 2,392: English reviews
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Ipswich, United Kingdom
Reviewed yesterday NEW

Have been to this hotel many many times and cannot wait to return in September. It's like going to visit very good friends. From the minute you walk in you are treated extremely well, reception, bell boys all very courteous and helpful. All bar and restaurant staff very friendly and helpful. In fact cannot fault any staff member, are always...

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Thank SandraBarry46
Surrey, United Kingdom
Reviewed yesterday NEW

We have been to this resort for quite a few years now and look forward to returning this year again in September, we are treated like family and can not fault the staff who are always helpful and very polite, we have had the best of rooms on all our visits, comfortable bed, very clean rooms, if you do have...

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Thank mega2ne
Reviewed 3 days ago NEWvia mobile

The best review my wife and I can give this hotel is to say we have been back to this same hotel for the last 5 years in a row and the reason for this is simple. We love the atmosphere of the hotel, with all its many and varied facilities including the excellent and variety and choice of foods...

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2Thank Ron N
Reviewed 3 days ago NEW

We arrived at the hotel around 9pm and unfortunately was not a great start. We were taken to our room which was a bungalow (232) and was not in a clean state, the bathroom was dirty. I informed reception that we wanted to change rooms but they couldn't do anything till the morning. In the morning they took us to...

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2Thank Nikki K
Reviewed 4 days ago NEW

We arrived last week for a 2 day stay for our friend's birthday and, after being completely ignored at the counter for 15 minutes, were brusquely notified that they could not accommodate either of our reservations (we had two reservations of two people each), which we had made months earlier, and were told that we would instead be relocated to...

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Thank Peter D
Oxford, United Kingdom
Reviewed 4 days ago NEW

We will be returning in September for the 9th time and we absolutely love it there; some of the rooms have been refurbished and hopefully the rest will be or have been as they are looking a bit dated, this is the only criticism. The staff cannot do enough to help you, from the bar staff, the restaurant staff (including...

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Thank batbar33
London, United Kingdom
Reviewed 4 days ago NEW

We loved the beach in Varadero! The hotel is quite big, so you have to like that kind of tourism, but everything was perfect - the room, the amenities, and the customer service at the reception was excellent, we had some amazing talks! Thank you & see you soon, J

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1Thank julita93
Liverpool, United Kingdom
Reviewed 5 days ago NEW

We have been coming to this hotel for many years and will be returning this September .This hotel is like our second home we have made many friends here. ,The beach is amazing with plenty of sun loungers and there is a barbecue on the beach and a bar. The reason we keep returning is the staff the staff make...

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1Thank janetderek1
Tomeu A, Director General at Sol Palmeras, responded to this review

Dear janetderek1, Thank you very much for your confidence in us and to choose us year after year, and we are glad to know that you always enjoy the stay between us. Thank you for your comments posted on Trip Advisor, they motivate us in our daily work. Especially we thank you for your opinion about our staff, we know...

Toronto, Canada
Reviewed 6 days ago NEWvia mobile

My partner and I visited Sol Palmeras in March 2017. I've heard negative things about Cuban resorts, but we found Sol Palmeras excellent. The food was great, as were most of the staff and entertainment. The front desk receptionist wasn't very friendly or helpful but everyone else was. The beach is beautiful and secluded. We were originally given a room...

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3Thank DavidsonB
Tomeu A, Director General at Sol Palmeras, responded to this review

Dear DavidsonB, Thank you very much for choosing us for your vacation in Varadero, and we are glad to know that your stay with us was to your complete satisfaction. We appreciate your comments posted on Trip Advisor, help us improve and point us where we have areas of opportunity to improve. We take note of your comment about reception...

San Francisco, California
Reviewed 6 days ago NEW

So after arriving in Varedero after traveling the 70 miles from Habana to Varedero we just wanted to arrive and get to our room that we booked in advance. Low and behold we arrived showed them our reservation and they said they were full and that they wouldn't be able to have us stay. Several people before and after us...

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2Thank Matt J

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located in Varadero Beach, this 4 star, all inclusive hotel offers all of the great dining, activities and entertainment facilities that have made Sol Melia a recognized leader in quality hotels! Ideal for families and honeymooners. 376 comfortable double rooms, 28 junior suites, 4 suites and 200 bungalows with direct access to the beach. 6 Restaurants, 7 bars, mini club and mini-disco, mini-golf. Motorized water sports. Sol Palmeras combines great fun with a beautiful beach. ... more   less 

Additional Information about Sol Palmeras

Address: Carretera de las Morlas, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $214 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sol Palmeras 4*
Number of rooms: 608
Reservation Options:
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Also Known As:
Sol Palmeras Hotel Varadero
Sol Palmeras Cuba
Sol Palmeras Varadero Cuba
Hotel Style:
#5 Top resorts Hotel in Varadero
#6 On the Beach Hotel in Varadero
#7 Luxury Hotel in Varadero
#9 Family Hotel in Varadero
#11 Romantic Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Sol Palmeras staff and other travellers.
436 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have stayed in various rooms never had any problems.”
SandraBarry46, 22 Apr 2017 | Read review
“We had the honeymoon suite once, highly recommend that one.”
mega2ne, 22 Apr 2017 | Read review
“Main building fourth floor”
751nikkik, 20 Apr 2017 | Read review
“Travel at your own risk - they might refuse to accommodate your reservation”
peterd551, 19 Apr 2017 | Read review
“The rooms are European good standard. For Cuba, they are wonderful.”
julita93, 19 Apr 2017 | Read review
5 of 5