We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Grand Memories Varadero

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
Travel Alert: Licensing Restrictions Apply More details
Management photos
Grand Memories Varadero
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,605 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,038: English reviews
Killarney, Manitoba
Reviewed yesterday NEW

We had a great time at Grand Memories, it started out with 2 room changes which the front desk staff did an excellent job at easing our concerns. Then we just had to enjoy our shelves for the rest of the week. The food was very acceptable (still need help at keeping food hot) also work at getting toaster fixed...

 Report
Helpful?
2Thank hall59
Dryden, Ontario Canada
Reviewed yesterday NEW

First off, we would return to Cuba but NOT this resort. I can't believe how many hundreds of people tell the resort about the things that go wrong and resort does nothing to fix. I shouldn't read Reviews from months ago about mold in rooms, cold water, broken beds, poor service and read the same reviews still today. Then resort...

 Report
Helpful?
2Thank Heidi819
Reviewed yesterday NEWvia mobile

Rooms were nice and clean. The food was great! Drinks were great! Nice staff. Very nice beach. Buffet was very good, fresh and diversified. Also had access to a la carte restaurants, didn't check that out though. There were also shows at the hotel, but they were a little "corny". Overall great hotel, would definetly recommend.

 Report
Helpful?
2Thank Gabe T
Olsztyn, Poland
Reviewed yesterday NEWvia mobile

I don't understand negative comments here about GM.if you expecting Ritz😀 just go to Ritz.Rooms are very basic but clean Staff is very nice and helpful. Facilities around are perfect.Beach is fantastic. Special thanks to Maribel Navarro our maid she is brilliant.

 Report
Helpful?
2Thank Cez C
Reviewed 2 days ago NEWvia mobile

This is our fourth time to Cuba. We travel to a different area of Cuba every year. I have reviewed many of the previous reviews and I cannot understand them. When traveling to Cuba you must first understand that you're in CUBA, not Canada etc. They give you the best they can with what they have. We go to Cuba...

 Report
Helpful?
6Thank Stacia O
General M, Director General at Grand Memories Varadero, responded to this review

Dear Stacia, First of all, we want to thank you for sharing your experience at our hotel. We are glad you enjoyed a lot your vacation and we especially appreciate your comments about the entertainment, the beautiful beach and the variety of our buffet. WE hope we could welcome you again soon in the future soon, Best wishes, General Manager.

Toronto, Canada
Reviewed 2 days ago NEW

We arrived on Dec. 25, 2016 in the evening for a 5 day stay. The safe in the room wasn't working. We spent the whole morning (4 hours) on Dec. 26 waiting for somebody to fix it since they will not do this without somebody present in the room. Then we had to go back and forth to the lobby...

 Report
Helpful?
1Thank johnsimon666
General M, Director General at Grand Memories Varadero, responded to this review

Dear John, We are very sad that your experience at our resort haven't met your expectations concerning the service. We apologize for the problems with the towels that you mentioned as well as the maintenance issues. We are going to share this comments with the departments in charge to make the necessary corrections. Best wishes, General Manager.

Winnipeg
Reviewed 3 days ago NEWvia mobile

Late entry. I found out about this resort from a coworker, and she was right!! This place was great!! We stayed in the superior diamond club, and it was wonderful!! We only had problems with the phone, could barely gat a call in only twice, not out. We waited till late night to take warm showers, and hoped for the...

 Report
Helpful?
5Thank MonicaZ6996
General M, Director General at Grand Memories Varadero, responded to this review

Dear Monica, Thank you very much for sharing your experience at our hotel. We are glad you and your daughter had a lovely time at Grand Memories Varadero. We thank you for your comments about the quality of food as well as the professionalism of the staff. We hope we could welcome you again soon in the near future, Best...

London, United Kingdom
Reviewed 4 days ago NEW

Its always hard to get an idea from reading other holiday makers reviews as every body's expectations are different So here we go with mine, We booked this very last minute with Thomson's as needed some sun and ended up at Grand Memories Varadero, This Hotel as mentioned by other holiday makers does need a good referb but still has...

 Report
Helpful?
4Thank Lee f
General M, Director General at Grand Memories Varadero, responded to this review

Dear Lee, We are sorry to read your experience after your visit at our hotel. We are glad you like our facilities as well as the quality of the food at the buffet. On the other side, we apologize for the big lines to get service in the bars. We will carefully analyze your comments with the departments involved to...

Reviewed 5 days ago NEWvia mobile

The food was excellent but the rooms were not very good. The first room we were booked into had no hot water and the was mould was so bad there were mushrooms growing on the bathroom baseboards. The hotel was very good about us switching rooms and our upgraded room was a lot better but it still had issues like...

 Report
Helpful?
2Thank Tasha Y
General M, Director General at Grand Memories Varadero, responded to this review

Dear Tasha, Thank you very much for sharing your experience at our hotel. We are very sad to read that your room haven't met your expectations. However, we are glad to read that you were happy with your upgrade. We hope we could welcome you again soon in the near future, Sincerely, General Manager.

Elkhorn, Wisconsin
Reviewed 5 days ago NEW

When in Cuba, this is a comfortable place to stay. The food is plentiful, the rooms are clean (yet a tad run down), the swimming pools are nice, the bars are overflowing with rum! The ocean beach is beautiful to stroll on and very safe for a singe female. Don't get me wrong, the men are appreciative of women sending...

 Report
Helpful?
2Thank 91_k12
General M, Director General at Grand Memories Varadero, responded to this review

Dear guest, Thank you for providing your feedback after your recent stay at Grand Memories Varadero. We are pleased to read that you had a great trip and you enjoyed the the beach, the pools and our variety of food. We hope we could welcome you again soon in the near future, Kind regards, General Manager.

2,018 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1997)
Viewed
Hotel & Grounds (376)
Viewed
Dining (117)
Viewed
Pool/Beach Area (376)
Viewed
Room/Suite (149)
Viewed
Bathroom (34)
Viewed
View from Room (40)
Viewed
Family/Play Areas (10)
Viewed
Business Centre/Function Rooms (3)
Viewed
4:36
Videos (3)
Viewed
Other (889)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (1)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Varadero hotels
0.4 km away
Melia Peninsula Varadero
Melia Peninsula Varadero
#29 of 62 in Varadero
4,396 reviews
3.6 km away
Melia Las Antillas
Melia Las Antillas
#13 of 62 in Varadero
3,831 reviews
1.0 km away
Paradisus Princesa del Mar Resort & Spa
Show Prices
Show Prices
Show Prices
6.6 km away
Sol Palmeras
Sol Palmeras
#9 of 62 in Varadero
5,450 reviews
7.4 km away
Melia Varadero
Melia Varadero
#6 of 62 in Varadero
4,458 reviews
10.3 km away
Sol Sirenas Coral Resort
Sol Sirenas Coral Resort
#34 of 62 in Varadero
4,636 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
Internet
  • Public Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Breakfast included
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Enjoy Cuba's blissful year-round climate, stunning white sand beaches, and crystal clear waters with a stay at the luxurious Grand Memories Varadero. Elegant and spacious guestrooms are available in a variety of room categories in our child-friendly and Adults-Only sections. Lounge by the dazzling pools, get active with a variety of land and water sports, work out at the fitness centre, or pamper yourself at the luxurious spa. Children will have a great time at our Kids Club, which features a children's play area with supervised games and activities. Guests of the Adults-Only area will enjoy extra luxuries such as complimentary 24-hour room service, club house, cigar room, butler service and more. ... more   less 

Additional Information about Grand Memories Varadero

Address: Km 18.5 Autopista Sur | Parque Natural Punta Hicacos, Varadero 42200, Cuba (Formerly Hotel Riu Varadero)
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $179 - $397 (Based on Average Rates for a Standard Room)
Number of rooms: 1110
Reservation Options:
TripAdvisor is proud to partner with Hotel.de so you can book your Grand Memories Varadero reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Spa Hotel in Varadero
#25 Top resorts Hotel in Varadero
#27 On the Beach Hotel in Varadero
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Memories Varadero staff and other travellers.
541 questions
Ask a question

See all questions (541)

Questions? Get answers from Grand Memories Varadero staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick building 21 which is next to pool and close to beach and buffets”
 of 5 bubbles hall59, 21 Jan 2017 | Read review
“We stayed in block 22. Was close to activity pool”
 of 5 bubbles Heidi819, 21 Jan 2017 | Read review
“There are a few buildings to choose from. Getting away from the main bars and restaurants and nearer the beach, seems to be a bit quieter.”
 of 5 bubbles 91_k12, 17 Jan 2017 | Read review
“Buy a Club to avoid lineups”
 of 5 bubbles beabo1, 17 Jan 2017 | Read review
“Best rooms are closer to reception area,futher away they looked a lot older.”
 of 5 bubbles 756terrya, 17 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay