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Melia Santiago de Cuba

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Traveller (706)
Room & Suite (397)
Dining (214)
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Overview
  • Excellent36%
  • Very good47%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Reviews (1,393)
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4
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165
244
90
25
4
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All reviewsmodern hotelitalian restaurantinternational hoteltop floorrooftop barbreakfast buffethigh riseinternational standardspianist playingnice pool areastayed here for nightsjunior suitetown centrefive star hotelcomfortable roomscurrency exchangethe air conditioning
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331 - 335 of 528 reviews
Reviewed 2 April 2014 via mobile

Excellent facilities, great staff, wonderful ambiance. The Royal Service on the 9 floor is wonderful. It's the second time I had the opportunity to stay there and the experience gets better every time.More

2  Thank Ruben T
Response from Director G, General Manager at Melia Santiago de CubaResponded 6 April 2014

Dear Mr. Ruben T.: It is an honour for the Meliá Santiago de Cuba staff and management to have gained, first a client now a friend. Thank you for choosing our hotel some day to experience our premises and its services. In fact, you gave...More

Reviewed 2 April 2014 via mobile

The Melia Santiago is a very nice Cuban hotel, fairly modern, and with great views from its hilltop location. It's large with many rooms on 12(?) stories. It serves a couple hundred people breakfast each morning at a large buffet. Nice pastries, made to order...More

Thank Craig S
Response from Director G, General Manager at Melia Santiago de CubaResponded 6 April 2014

Dear Mr. Craig S.: What a wonderful review!!! Thank you, for taking some time to let many people know that near our hotel we have some interesting places to enjoy and to visit. You are very satisfied about our services, especially, breakfast at the Buffet...More

Reviewed 31 March 2014

We arrived from the west coast in the middle of the night having flown into Holguin on the north shore and then travelled another 3 hours over the mountains and down into Santiago de Cuba. It took the receptionist 1 hr. and 40 minutes to...More

1  Thank Envisionary
Response from Director G, General Manager at Melia Santiago de CubaResponded 6 April 2014

Dear Mr. Envisionary: Thank you because you have shared your review about our Hotel Meliá Santiago de Cuba and that means time, so we appreciate that. We are very sorry you had to wait longer than normal for your room, but we would like to...More

Reviewed 30 March 2014

This is a good European quality hotel with all the facilities and service you'd expect - but - it's out of the centre and there's nowhere to walk nearby. Rooms are good, what you'd expect, and the buffet meals are extensive.More

Thank Charles_and_Susan
Response from Director G, Director General at Melia Santiago de CubaResponded 1 April 2014

Dear Charles_and_Susan, We are so much grateful you have taken time to write a review of the Meliá Santiago after your stay with us. We are aware that we are only 2 km way from downtown and, especially, we have some interesting and entertaining sites...More

Reviewed 29 March 2014

We went to this hotel in particular condition. I was completely sick in a casa, so we had to go to see the doctor of this hotel, and then we decided to stay here " nights because the doctor was here and the hygienic conditions...More

Thank Elise C
Response from Director G, Director General at Melia Santiago de CubaResponded 1 April 2014

Dear Elise C.: Thank you. Your words and gratitude are very rewarding. You must have an idea of how happy we feel for this review in which, you are expressing and sharing one important moment that we had to help you recover and to share...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 129 - USD 258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 129 - USD 258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (706)
Room & Suite (397)
Dining (214)
Pool & Beach (110)
Amenities (44)
Family and Play Areas (9)
Business Centre & Event Rooms (4)
Questions & Answers
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caribbeancanucks
6 April 2018|
AnswerShow all 4 answers
Response from milliesmum2016 | Reviewed this property |
1 What's your question? 2 And FYI I didn't see any prostitutes hanging around. 3 What made you think that there are? 4 Why would you care?
0
Votes
Room Tips
"executive 8 & 9 floor rooms good for size but forget the private buffet rooms"
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"rooms on' the level' more spacious and good views from higher floors"
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"The higher rooms had great views over Santiago De Cuba"
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"ask for a higher floor"
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