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Hotel Casa Granda

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Hotel Casa Granda
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422 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Kas, Turkey
Reviewed 4 days ago NEW

Our Casa was so closed to Park Cespedes and therefore to Hotel Casa Granada.It is one of the best area to use internet , street performances,having fun. If you want to take a break of the 'hustle' in the Park, visit the 1st flört cafe bar restaurant of hotel casa granada. They serve drinks, snacks,main dishes both for lunch and...

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Thank Hestiahomes-Sillyon
Birkenhead, United Kingdom
Reviewed 1 week ago

Spent an evening here drinking rum and listening to the live salsa band ,life's hard sometimes. You have to pay a small entrance fee and its a ride in the lift to the top. The view over the square and city becomes more intoxicating as the night goes on (or that might be the rum!) Apparently, Graham Greene stayed here...

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Thank graham e
Los Angeles
Reviewed 2 weeks ago

The hotel has the perfect location in the center of the main square. I would definitely recommend the hotel for the roof top bar (great view and ambience), restaurant, and location. The rooms are average and clean. I would definitely return when I visit Santiago again.

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Thank isisspr95
Gerente G, Gerente at Hotel Casa Granda, responded to this review

Dear Miss Isis It is a pleasure to receive comments like yours valuing our services in a positive way. We are very grateful, with you, it is the best way you have as our clients to let us know how satisfied they were during a well deserved vacation in Casa Granda. They really make our work into satisfaction and desires...

Illinois
Reviewed 2 weeks ago

We had planned to stay at the hotel the second week in January. There were 9 of us in 6 rooms. There was a problem with over booking. They sent us to the Imperial Hotel 4 blocks away. That hotel was just lovely. We had privileges to eat both breakfast and dinner for 3 days at the Hotel Casa Granda....

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1Thank lhende4
Gerente G, Gerente at Hotel Casa Granda, responded to this review

Dear lhende It was a pleasure to have you received in our complex and to perceive that you felt well attended. It is pleasant for our staff to receive your comments. We regret the inconvenience with your reservation, unfortunately we found ourselves over, but managed to make them feel at the stars. We hope that upon your return, spend your...

Hinckley, United Kingdom
Reviewed 3 weeks ago

OK, it was the only rooftop bar in town that we actually visited, but imagine: the sun is beating down but you are in the shade, the band is doing its thing, you have your ice-cold cocktail in hand and you have the best view in town of the cathedral, Parque Cespedes and Santiago de Cuba as a whole. What...

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Thank JeremyPC
Gerente G, Director General at Hotel Casa Granda, responded to this review

Dear Jeremy We are pleased receive your comments for our services, and in particular our beautiful Roof Garden. Certainly your comments praising our view, facing the impetuous cathedral of Santiago de Cuba and the Santiaguera Bay in the distance just in front of us, together with our offerings of the terrace harmonize, give joy and away the pains of our...

Miami, Florida
Reviewed 11 January 2017

It was an alright experience. Very very different from what I am used to in the other Caribbean Islands. The food is very good and the staff are helpful though we had a language barrier. It is a very affordable place to stay

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2Thank KatieLandW
Gerente G, Director General at Hotel Casa Granda, responded to this review

Dear Katie It is a pleasure to receive recommendations from such distinguished clients. It is an honor to have served you, to make you feel so special, you are our only reason, with professionalism and love towards you, we work day by day. The best gift we can receive is the recognition of our customers. Have a happy weekend Isela...

Ilkley, United Kingdom
Reviewed 11 December 2016

We did not stay here but visited the roof terrace on our day trip to the city, as it had been recommended by our taxi driver Leo.It was a nice break on a sunny day and it not expensive to sit and have a drink and admire the view at the same time.My mohito was the best I had in...

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1Thank Susanlockyer
General Manager... G, Director General at Hotel Casa Granda, responded to this review

Dear Susan It is a pleasure to receive free comments like yours, it is a pleasure for all the staff of our institution, thank you very much, we wish you a happy New Year and a lot of prosperity Isela Viamonte Mendoza

Etten-Leur, The Netherlands
Reviewed 11 December 2016

We did not stay here but had lunch on the balcony overlooking Parque Céspedes and the remarkable buildings around the square. The interior breathes history. The lunch was excellent and the service impeccable. Clean toilets.

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Thank C J T
General Manager... G, Director General at Hotel Casa Granda, responded to this review

Mr. C J T It is an honor to receive comments like yours in this important page of recommendation, we work thinking about our clients, it becomes a fact our dreams Have a nice new year Isela Viamonte Mendoza

Alesund, Norway
Reviewed 29 November 2016 via mobile

I did not stay at the hotell, but eat there many times! Rooftop bar is beautiful! You can see the whole city! And you must get a drink to get there. One of the best resturant in the city. Also there is Internett!

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Thank Siljer3
General Manager... G, Director General at Hotel Casa Granda, responded to this review

Dear Siljer It is a pleasure to receive comments like yours, compliments to our beautiful Roof Garden who is pleased to receive customers and good-bye friends Awaiting your early visit Isela Viamonte Mendoza

Sydney, Australia
Reviewed 9 November 2016

This would have to be the worst hotel I have ever stayed in. The rooms had mildew on the ceilings the bathroom was in disrepair and only cold water for the shower as the hot water was not working They have not cleaned the curtains in years We had to move to another hotel we would not stay another night

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1Thank josephine p
General Manager... G, Director General at Hotel Casa Granda, responded to this review

Dear Mrs. Josefina We appreciate you spending a few minutes of your precious time to expose your perception about our hotel complex hotel Cubanacán Casa Granda. Your opinion, Mrs. Josefina, has drawn a lot of attention, because both you and your husband Mr. Desmond referred to the customer service bureau a great satisfaction for all the attention given to any...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Casa Granda Hotel is a 4 stars hotel located in an unique and privileged side od the city, in the historical center of the city Santiago de Cuba. Right in front of Cespedes Park, rises the Casa Granda Hotel since 1914, and from its Bar Mirador "Roof Garden", a landmark for those who visit our city, you can appreciate exceptional panoramic views of the city and its bay. Near from numerous placer of cultural, historical and touristic value, such as The House of Trova, Diego Velazquez Museum, and the Cathedral; aspects that make Hotel Casa Granda the best choice for those who wish to enjoy a caribbean vacations at the city of Santiago de Cuba, close to history and culture, in the very heart of the Capital of the Caribbean. ... more   less 

Additional Information about Hotel Casa Granda

Address: Heredia No. 201 | entre San Pedro y San Felix, Santiago de Cuba 90200, Cuba
Region: Caribbean > Cuba > Santiago de Cuba Province > Santiago de Cuba
Price Range: $106 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Casa Granda 4*
Number of rooms: 58
Also Known As:
Casa Granda Hotel Santiago De Cuba
Casa Granda Santiago De Cuba
Hotel Casa Granda Santiago De Cuba
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa Granda staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from Parque Cespedes are quieter.”
 of 5 bubbles Richard_Saw, 9 Oct 2016 | Read review
“We liked being at the front of the hotel as you could look out onto the park. Its shuttered window opened a bit creakily!”
 of 5 bubbles DublinEdM, 8 Oct 2016 | Read review
“Ask for a quite room not facing the road or the square and preferably higher. Our room was exceptionally quiet”
 of 5 bubbles ChrisV458, 13 Sep 2016 | Read review
“Quiet room in the back of the hotel or high above the square.”
 of 5 bubbles Erwin_Geerts, 9 Aug 2016 | Read review
“Ask for a room overlooking the square”
 of 5 bubbles Jlom2014, 8 Aug 2016 | Read review
5 of 5