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This is a very understated Hotel in central Havana. I loved it. The staff in the Mezzanine restaurant were the best and the food was great. The restaurant on the ground floor had good food but awful ambience, The breakfast was a rip off at...More
Response from SARATOGA H, Director de Relaciones Públicas at Saratoga HotelResponded 1 week ago
First of all, we thank you for taking your time to write this valuable and helpful review. We're pleased to know that you enjoyed our Mezanine bar and also appreciated the service from our dedicated staff. However, it's saddening to hear that you...More
The hotel is in a great location. We had a room facing the Capitol building on the 6th floor. Unfortunately the hotel is located on a very busy avenue and you can hear cars, horns and parties all night long. We stayed for 4 nights...More
2 Thank vcd2013
Response from SARATOGA H, Director de Relaciones Públicas at Saratoga HotelResponded 2 weeks ago
Firstly we'd like to thank you for writing down in regards to your experience with us, but we're saddened to find that we couldn't live up to your expectations completely.
Moreover, we're glad to read that you enjoyed both the breakfast served by...More
A lovely hotel with very friendly and helpful staff. A great location opposite the Capital so an easy walk into Havana Vieja. Good breakfast, pleasant bar. Our junior suite on the front was spacious and clean.
The weather was not good enough for us to...More
Response from SARATOGA H, Public Relations Manager at Saratoga HotelResponded 2 weeks ago
Greetings from Saratoga Hotel!
Thank you so much for your beautiful review. It’s a true delight to read that how much you enjoyed your overall stay with us.Our team was delighted to hear your nice words. It is feedback such as yours that...More
Not cheap but the location cannot be beat. In the heart of the Historic Center, it is right across from the Capitol building. The Ballet is across the street from them. Beautiful hotel, very friendly and helpful people. Sergio, one of the concierge staff, was...More
Response from SARATOGA H, Director de Relaciones Públicas at Saratoga HotelResponded 3 weeks ago
We're delighted to read that your experience with us was so memorable and thank you so much for taking your time to write these motivational words.
We appreciate the kind comments regarding our staff and their personalized service, thank you once again for...More
Prices are ridiculous for what you get but in Havana hotels don’t get much better than this. Good access to Internet and a very decent bar compensate for the rather tiny room I was given. Good location too - and a nice pool on the...More
Thank Pau R
Response from SARATOGA H, Public Relations Manager at Saratoga HotelResponded 3 weeks ago
Dear Pau R,
Thank you for taking time to share this review! It truly does capture the highlights of your experience with us.
It is a great pleasure to know that you enjoyed everything from the free access to Internet, decent bar, to the rooftop...More