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Hotel Sercotel Caribbean

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Traveller (108)
Room & Suite (45)
Dining (6)
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Overview
  • Excellent2%
  • Very good17%
  • Average36%
  • Poor21%
  • Terrible24%
5 Apr 2018
“Scammed at exchange window at airport and my review for Sercotel Hotel”
3 Feb 2018
“Affordable budget hotel in the center of Havana”
AMENITIES
Internet
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
2 Star Hotel
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Reviews (200)
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1 - 5 of 102 reviews
Reviewed 2 weeks ago via mobile

Hotel room was extremely dirty, starting from bed sheets full of hair and stains, then dirty towels, wich they seemed like they haven’t been replaced at all, complete bathroom was extremely dirty. Had to take shower in my flip flops, to not to get some...More

Thank Dženita H
Reviewed 19 April 2018

the staff here was wonderful friendly and very helpful, the maids did not even take the tip left for them for the first three days of my stay, but always left the room in fine and wonderful condition. My room on the third floor with...More

2  Thank Tom C
Reviewed 5 April 2018

Be aware of the difference between convertible pesos and 'non' convertible pesos. I was slipped twenty non convertible pesos at the airport. They are worth practically nothing. Twenty convertible pesos are worth $25.00 Canadian dollars. I found out when I tried to pay a taxi...More

Thank Jannn89
Reviewed 3 February 2018

Well, before going to Cuba just check the hotel prices and you will clearly understand that stay in hotel in Cuba is extremely expensive option comparing to any part of the world. So where it is budget hotel cost 50 add double in Cuba. This...More

1  Thank Pastrel
Reviewed 10 January 2018 via mobile

Rooms are not bad. The hotel is not far from the town. Be careful abt the taxis they take a lot 🙄 be ready for very slow wifi or no wifi at all 😂 you should visit viñales valley if you like to see the...More

Thank Sarah Z
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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 37 - USD 86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 37 - USD 86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (108)
Room & Suite (45)
Dining (6)
Questions & Answers
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fatimanabi
14 December 2017|
AnswerShow all 2 answers
Response from Serguei Z | Reviewed this property |
I believe there is a desk of a touris agent there, although it was not open all the times. What you ask is. basically, not a regualr agency service, just a personal guide. I am pretty sure that at the front desk they could... More
1
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cdnhotdog
13 October 2017|
Answer
Response from Serguei Z | Reviewed this property |
Cuba is generally safe. But you should expect in Havana - comparing to Varadero, and especially in downtown - a huge pressure of overly friendly tricksters and beggars of various kinds, which could be feeling worrisome at... More
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gladyWinnipeg
12 December 2015|
AnswerShow all 2 answers
Response from David C |
Stayed 18-26 Feb 2016. Told that they no longer have keys to the safes in any of the rooms. Unless you are satisfied with locking valuables in your suitcase in your room, you will have to carry money, passports, cell... More
1
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Room Tips
"ask for window room. make sure it has hot water as some specifically do not"
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"The street facing rooms are the only rooms with a view, but if you are a light sleeper you should not book..."
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"All rooms are small and clean that I saw. Who wants to stay in the hotel in Cuba!"
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""As suítes nos cantos são espaçosas e iluminadas""
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