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Hotel Neptuno-Triton

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Hotel Neptuno-Triton
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334 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Queretaro, Mexico
Reviewed 2 days ago NEWvia mobile

I read all the reviews down here and I was very scared to arrive to this hotel, but when we got there it wasn't that bad... it is definitely not like they show it on internet... it is old and not very updated, the elevator problem is true, the rooms are not that bad, the beds are a bit uncomfortable...

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Helpful?
Thank Fishluna
Toronto, Canada
Reviewed 1 week ago

I will agree with all previous reviewer who mentioned that the hotel is very dated... traces of it everywhere. Of 4 elevators, 1.5 worked, creating line-ups. Etc., etc. The food was not bad, though. The view to the ocean is incredible, though! It is worth it. The hotel is in a cluster of hotels in Miramar. So it is far...

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Thank Serguei Z
Toulouse, France
Reviewed 1 week ago

the room was below average, cero maintainance whatsoever, high rates and comissions for the cab drivers, the restaurant served dubious food, and far away from the city center. THE CUSTOMER SERVICE WAS BELOW POOR.

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Helpful?
Thank Adelarosat
Kelkheim (Taunus), Germany
Reviewed 21 October 2016

Wow that place is a blast from the past. Build 1979 and it looks like there was no maintenance done ever since. We stayed there two nights and got 2 rooms on the 19th floor. There are 4 elevators and for some reason only one was functioning at all the time. The rooms were more hostel-like - kinda clean but...

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Thank soulseeker79
Ciudad de México, México
Reviewed 25 September 2016 via mobile

Made a late decision to take the trip. Only part of the hotel is being used. Room was clean, service good, breakfast very poor. Good view of the sea. Because of the Fair all hotels were sold out. Cafeteria is ok brief menu

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1Thank LeColoniale
Doncaster, United Kingdom
Reviewed 23 September 2016 via mobile

I read the trip advisor reviews before I went and thought hmmmmpf people expecting 5 stars for one star money. Not so.... This hotel would struggle to get one star. It is absolutely filthy and what is more, the staff don't care. I am quite an intrepid traveller and can put up with most things but there is never an...

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Helpful?
Thank Hammett M
Bethesda, Maryland
Reviewed 31 August 2016

Incredibly poor managed, lousy , dirty and almost animal kingdom style hotel. I have my bag got stolen right at the lobby front of the 2 security guard they did not even take initiate. If if could be happend in anywhere else these security was in the jail instead , they dont even have running/ working security camera. Go stay...

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Thank demail2000
Bruges, Belgium
Reviewed 30 July 2016 via mobile

We stayed 2 nights at Neptuno. The hotel is simply outdated. The hotel is probably from pre revolution times and hasn't been renovated ever since. There is an outside pool at the hotel but also this was very poorly maintained (many lose tiles, rusted materials, plastic cups, hair, other trash floating in the pool,...) The hotel is located next to...

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Thank coware
Toronto, Ont
Reviewed 21 July 2016

Stayed there befor but it got worse. Food even for Cuban Standards best forgotten.The pool dirty and probably hard to clean because way too many people are allowed in it at the same time. Swimming impossible. Room was actually better than expected and reasonably clean. If you can avoid the place,do.

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Thank Austrian
Bexleyheath, United Kingdom
Reviewed 29 June 2016 via mobile

Room was bad. Bed was hard and pillow was as thin as a waffer thin mint - lifts almost all out of operation. I escaped!! Then got told how bad a reputation it has from the locals. Don't stay here!! Good points ..... It's in Cuba

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1Thank James L

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Free Parking

Additional Information about Hotel Neptuno-Triton

Address: 3ra Ave. y 74 | Miramar, Havana, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $85 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Neptuno-Triton 3*
Number of rooms: 532
Also Known As:
Hotel Neptuno Triton
Neptuno Triton Hotel Havana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Neptuno-Triton staff and other travellers.
9 questions
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Questions? Get answers from Hotel Neptuno-Triton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not book”
 of 5 bubbles Adelarosat, 29 Nov 2016 | Read review
“go up to 18th floor but xpect to wait for elevator, mostly only one of the time working”
 of 5 bubbles Austrian, 20 Jul 2016 | Read review
“The food was totally inedible- the breakfast food must have been put out hours before . I can only advise you avoid this hotel.”
 of 5 bubbles SVMc51, 13 Apr 2016 | Read review
“There are none”
 of 5 bubbles assassin68, 14 Feb 2015 | Read review
“Top floors have a good view of the sea.”
 of 5 bubbles Annabel44, 14 Feb 2015 | Read review
5 of 5