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Hotel Neptuno-Triton

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Traveller (377)
Room & Suite (193)
Pool & Beach (108)
Overview
  • Excellent1%
  • Very good8%
  • Average24%
  • Poor19%
  • Terrible48%
  • 1 week ago
    “Not the best hotel but friendly staff”
  • 29 May 2018
    “The WORST. Do NOT stay there”
3ra Ave. y 74 Miramar, Havana Cuba See on map
AMENITIES
Free Parking
Breakfast included
Air Conditioning
Pool
Restaurant
Family Rooms
Poolside Bar
3 Star accommodation
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Air Conditioning
Beachfront
Room Service
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room types
Family Rooms
Hotel class
Room types
Family Rooms
Number of rooms
532
Price range
USD 42 - USD 128 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Neptuno Triton
,
Neptuno Triton Hotel Havana
Location
Caribbean > Cuba > Ciudad de la Habana Province > Havana
Photos
Traveller (377)
Room & Suite (193)
Pool & Beach (108)
Dining (55)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Reviews (499)
Filter reviews
70 results
Traveller rating
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41
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LanguageEnglish
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See what travellers are saying:
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1 - 5 of 70 reviews
Reviewed 1 week ago via mobile

First room had mould and was dark and dingy. Bathroom was dirty and smelly with spiders hanging from the ceiling. Had to get a room change as both my mum and I have chest problems plus had my 3 year old son with me. Second...More

Thank FrequentFlier567708
Reviewed 30 May 2018 via mobile

Cust svc was HORRIBLE.. they are so RUDE, cold food to eat for their continental breakfast, they came in anyway w/ do not disturb signs up on the door, no water to shower, roaches in the fridge, bugs on the bed. I wouldn’t even dare...More

Thank Vanessa S
Reviewed 24 May 2018

It was better than what I was expecting and will be going back you have to remember where you are Cuba with the impact of a trade embargo with the USA. Staff where friendly and helpful I had no complaints actually better than other hotels...More

Thank gphoenixent
Reviewed 22 April 2018

first the good points the bed was ok and clear and I was able to sleep But this place hasn't had maintainence done since the soviet era downstairs toilets didn't work with no paper and faeces floating in the bowls lifts are something else the...More

Thank lucille f
Reviewed 25 March 2018

First room offered when we checked in had non-working safe, so asked for room switch. Four days later, counted money left in safe and found $700 had been stolen. Hotel security said it was "NOT POSSIBLE" that any one but us could have opened safe...More

Thank 73sunsearcher
View more reviews
Questions & Answers
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jaraigochi
21 May 2017|
Answer
Response from Leandro G | Reviewed this property |
I believe that not it is possible to lead dogs...throughout my stay I haven't seen any animal..
1
Vote
Google Translation
Willy E
12 December 2016|
AnswerShow all 3 answers
Response from canadian361 | Reviewed this property |
NO dogs allowed
0
Votes
Willy E
20 November 2016|
AnswerShow all 3 answers
Response from soulseeker79 | Reviewed this property |
As far as I know there is no such thing like a hotel-run shuttle. Just ask at the reception to call you a cab. Thomas
1
Vote
Room Tips
"Make sure air conditioner and fridge work before you unpack; DON'T trust valuables to room safe."
73sunsearcher
24 Mar. 2018
Read review
"choose another hotel"
rugbyrun
8 Aug. 2017
Read review
"Request a lower floor since the elevators don't work!"
watson2468
10 Jul. 2017
Read review
"Ask for an ocean view!"
marycIowa
26 Mar. 2017
Read review
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