We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Neptuno-Triton

457 reviews
Save
Traveller (346)
Room & Suite (158)
Pool & Beach (85)
Overview
  • Excellent1%
  • Very good7%
  • Average24%
  • Poor19%
  • Terrible49%
15 Oct 2017
“They say 3 stars hotel, I say 2 star hotel.”
11 Oct 2017
“You get what you pay for. ”
Free Parking
Breakfast included
Air Conditioning
Pool
Restaurant
Poolside Bar
Private Balcony
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from USD 58.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Havana hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "89b835a4cec541c1abdc17ad2129b078", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":151557,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[76608227],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":58,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"89b835a4cec541c1abdc17ad2129b078","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":63,"lowestMetaPrice":58,"additionalPartner":false,"highestMetaPriceDisplay":63,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":63,"lowestMetaPrice":58,"highestMetaPriceDisplay":63,"hotelName":"Hotel Neptuno-Triton","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijg5YjgzNWE0Y2VjNTQxYzFhYmRjMTdhZDIxMjliMDc4IiwiQUlLIjoiMGE0MmUyYzhkMmJjNGE3YmIzZTNjMDA5NjdiOGE2NzkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": "USD 58", "hasDates": true, "hacComplete": false, "contentIdMappings": {"76608227":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (457)Write a Review
Filter reviews
65 results
Traveller rating
0
2
10
15
38
Traveller type
Time of year
LanguageEnglish
More languages
0
2
10
15
38
See what travellers are saying:
FilterEnglish
Updating list...
1 - 5 of 65 reviews
Reviewed yesterday via mobile

This hotel should be shut down, one working elevator for 21 floors both guests and housekeeping share same elevator going up or down was a long wait, free breakfast a disgrace, cold fried eggs, leaking ceiling in buffet restaurant when it rains, no safe in...More

Thank vincent r
Reviewed 5 days ago

Hell on earth! Should be knocked down immediately! We arrived on New Year's Day at night time, the lifts didn't work, the windows were smashed, the hotel was dirty, not a very friendly welcoming from reception staff either. I wish we never booked here, it...More

Thank cindo2018
Reviewed 16 October 2017 via mobile

I thought this hotel was going to be okay for 2 nights only since the reviews where so mixed. oh boy I was so wrong. This hotel is not worth to spend not even a single night at it unless you're okay with the following...More

3  Thank Joel M
Reviewed 12 October 2017 via mobile

It was basic, and you’re probably better off staying in a casa particular or a pricier hotel. Cons: The rooms were old, balcony door didn’t even open. Moldy everything, dead roach in the bathroom, paint peeling, pool was dirty (garbage inside) & the attendants weren’t...More

Thank Marydeliaaa
Reviewed 9 August 2017

worst hotel EVER, staff not interested ,at all 1 out of 4 lifts work, no aircon in hotel, only in yr bedroom, balcony doors jammed closed, bathroom stinks, pool had empty cans and bottles floating in it, best thing for this place....pull it down

5  Thank rugbyrun
View more reviews
PreviousNext
12345613
About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
USD 46 - USD 85 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
USD 46 - USD 85 (Based on Average Rates for a Standard Room)
Hotel class
Add Photo Photos
Traveller (346)
Room & Suite (158)
Pool & Beach (85)
Dining (55)
Hotel & Grounds (214)
Bathroom (20)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
jaraigochi
21 May 2017|
Answer
Response from Leandro G | Reviewed this property |
I believe that not it is possible to lead dogs...throughout my stay I haven't seen any animal..
1
Vote
Google Translation
Willy E
12 December 2016|
AnswerShow all 3 answers
Response from canadian361 | Reviewed this property |
NO dogs allowed
0
Votes
Willy E
20 November 2016|
AnswerShow all 3 answers
Response from soulseeker79 | Reviewed this property |
As far as I know there is no such thing like a hotel-run shuttle. Just ask at the reception to call you a cab. Thomas
1
Vote
Room Tips
"choose another hotel"
Read review
"Request a lower floor since the elevators don't work!"
Read review
"Ask for an ocean view!"
Read review
"Lower floor levels, mean you can walk down stairs, rather than wait for busy lift"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite