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14/05/2017 15/05/2017
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    Hotel Plaza

    Ingnacio Agramonte 267 | Habana Vieja, Havana, Cuba
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    May 14
    May 15
    1 room, 2 adults, 0 children
    Lock in the lowest price from our partners
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    Traveller (977)
    Room & Suite (329)
    Dining (108)
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    Overview

    • Excellent3%
    • Very good12%
    • Average31%
    • Poor26%
    • Terrible25%
    yesterday
    “Tired Hotel With Terrible Service”
    16 Mar 2017
    “Pleasant people, nice dining room on the roof, but poor quality in the rooms”
    Breakfast included
    Restaurant
    Room Service
    Bar/Lounge
    4 Star Hotel
    All hotel details
    Hotel Inglaterra
    1,524 reviews
    #17 of 78 hotels in Havana
     
    H10 Habana Panorama
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    Rooms
    14 May15 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (1,251)
    Traveller rating
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    1 - 5 of 1,251 reviews

    Reviewed yesterday via mobile

    This is a hotel that was no doubt lovely in its heyday. The vaulted ceilings of the lobby, the tiled floors, stained glass skylights and classic facade all show promise and hark back to a bygone age... Now, however.... The rooms are small, dingy, with...More

    Thank Tony M
    Reviewed 3 days ago via mobile

    Smelly, old, dirty, what else... just terrible! Needs renovation in every part, From lobby, to restaurant to rooms. The rooms are smelly, dirty, falling into pieces.... dirty sheets.... broken toilet ..: Just avoid it. I would be more comfortable in a tent in the middle...More

    2  Thank 846Italiangirl2007
    Response from Relaciones Publ... H, Director de Relaciones Públicas at Hotel Plaza

    Dear customer, we thank you for your communication since the hotel workers work at all times to provide the service with the quality that our customers deserve. We were very sorry that the stay at our hotel was not up to your expectations

    Reviewed 3 days ago via mobile
    Google Translation

    Ci avevano avvisato che gli hotel del centro di L'Avana erano datati e che era necessaria una buona dose di...More

    Thank StefaniaRG
    Response from Relaciones Publ... H, Director de Relaciones Públicas at Hotel Plaza
    Google Translation

    Gentile Signore, siamo spiacenti che il vostro soggiorno all'hotel non sia stato buono per te, ma ti ringraziamo per la...More

    A TripAdvisor Member
    31
    Reviewed 4 days ago via mobile

    The hotel was probably good in its day but it is now very tired and run down. Hotel rates in the old town of Havana are high but even so the money being charged here is very poor value. And the service is very patchy....More

    1  Thank A TripAdvisor Member
    Response from Relaciones Publ... H, Director de Relaciones Públicas at Hotel Plaza

    Dear Sir, we are very sorry that your stay at the hotel has not been good for you, but we thank you for your opinion, because the staff work hard to provide quality service

    Reviewed 1 week ago via mobile
    Google Translation

    Posizione strategica per visitare Habana Veja, ma la stanza era vecchiotta e buia. Letto abbastanza comodo. Imposte alle finestre senza...More

    Thank bahbee7
    Response from Relaciones Publ... H, Director de Relaciones Públicas at Hotel Plaza
    Google Translation

    la ringrazio molto per l'informazione, l'hotel si scusa se extancia in esso non era del tutto di suo gradimento perché...More

    Hotel Inglaterra
    1,524 reviews
    #17 of 78 hotels in Havana
     
    H10 Habana Panorama
    1,560 reviews
    #12 of 78 hotels in Havana
     
    Hotel Habana Paseo
    227 reviews
    #41 of 78 hotels in Havana
     
    Hotel Florida
    704 reviews
    #20 of 78 hotels in Havana
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Breakfast included
    • Concierge
    • Room Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 115 - USD 302 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #32 Luxury Hotel in Havana
    Photos
    Traveller (977)
    Room & Suite (329)
    Dining (108)
    Pool & Beach (5)
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    Questions & AnswersAsk a question
    Georgina C
    We have booked x 5 days half board (breakfast and evening meal included). We do not eat meat but can eat dairy food and fish. Do you have a selection of food for our needs?
    26 April 2017|
    Answer Show all 6 answers
    Response from Relaciones Publ... H | Property representative |
    Good morning, if our hotel offers fish and dairy products, but if you want, when you come, you can contact me to talk to the chef and see more details and this is my mail for any questions or concerns you may have... More
    0
    Votes
    Google Translation
    jmartinbrooke
    Hi, are there irons and hairdryers available at the hotel? Also what is the voltage in the rooms (110 or 220?). Many thanks for your consideration.
    18 April 2017|
    Answer Show all 7 answers
    Response from Relaciones Publ... H | Property representative |
    Dear customer, the hotel has in all rooms with hair dryers and sockets with a voltage of 110 and 220. At the moment, we do not have is the service of irons. It is a pleasure to serve you and any other information that you... More
    0
    Votes
    Google Translation
    app4k01ubstm4hfj2017
    What is the phone number for this hotel front desk?
    5 March 2017|
    Answer Show all 2 answers
    Response from Relaciones Publ... H | Property representative |
    the phone number is (53) 78671075 ext 112, 113 & 150
    0
    Votes
    Google Translation
    Room Tips
    "Contact bellman ahead of time and promise $100"
    Read review
    "street side is very loud and windows do not always close entirely"
    Read review
    "avoid this hotel no rooms we saw were acceptable"
    Read review
    "I can only suggest that if they weather is hot you might want to verify the a/c actually works before..."
    Read review