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Iberostar Parque Central

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#1 of 78 Hotels in Havana
Certificate of Excellence
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1 room 2 adults 0 children
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Iberostar Parque Central
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6,406 Reviews from our TripAdvisor Community

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Showing 4,022: English reviews
Nottingham, United Kingdom
Reviewed 1 week ago via mobile

This is my second stay at this hotel over a ten year period. I can honestly say that the overall quality and service is superb. The staff are very friendly, always smiling and went out of their way to help make stay brilliant in every way. The roof top pool is fabulous from which you have a 360 degree panoramic...

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Helpful?
2Thank Chocky2904
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, on behalf of our Management and staff we would like to thank you for all your kindness posting this review on this site, you state that definable you would stay on this hotel and we add definitely we would welcome you every time you would decide to return to this place which is your second house. Once again,...

Windsor, Canada
Reviewed 1 week ago

Great room, great service. People could not help you enough and watched out for you at all times. One doorman even escorted us around the corner to a restaraunt we had chosen and got us in without a reservation.

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2Thank mmorris2017
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for your comments on this site, we hope very soon we will re open our doors for welcoming you back in our foyers. Once again, thanks a lot for all your comments, Hospitable regards, Quality Manager IBEROSTAR Cuba

London, United Kingdom
Reviewed 1 week ago via mobile

We were nicely surprised with our room in the hotel. We had a great view of Old Havana. The hotel has a nice roof top bar and pool and the breakfast was very good. We were walking distance from pebbles streets of Old Havana. A great city and magical family holiday.

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4Thank AnnetteM959
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for your comments on this site, we hope very soon we will have you back in our hotel. Once again, thanks a lot for all your comments, Hospitable regards, Quality Manager IBEROSTAR Cuba

Frisco, Texas
Reviewed 1 week ago

Rooms were generously sized and functional, albeit a bit outdated. The lobby area was very large, open and full of energy with it's bar, piano, and other live music at night. The pool area on top of the old building had great music and views at night - perfect place to end your day with a nice rum and a...

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3Thank Jim K
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, We would like to thank you for you words on this site, and you can rest assured that we will pass your comments about Micheal to his head masters and the rest of the colleagues working on the hotel. Once again, thanks a lot for all your comments on this site. Hospitable regards, Quality Manager IBEROSTAR Cuba

Hermosa Beach, California
Reviewed 1 week ago

Great location, friendly staff, old-world charm. Hotel is located right next to Old Town, the heart of Havana. Right outside you are able to choose from a variety of 1950's convertible classics to take a city tour or leisure drive. Rooms are spacious, some with great views over the Parque Central and the Capitol. Bathrooms are good size with tub...

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1Thank sjopjm
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for all your comments on this site, we are very pleased on reading them since it is quite clear that we have achieved our main goal as hoteliers, which is to achieve the satisfaction of your expectations. we hope very soon we will re open our doors for welcoming you back in our hotel. Once...

Jacksonville, Florida, USA
Reviewed 1 week ago

spent 5 days here and had no complaints. Very spacious, excellent breakfast, wonderful rooftop pool and bar area. Lobby was a little smokey but then it's Havana. Close to old part of the city and to wonderful sites and museums. Highly recommend.

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1Thank Hall S
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for all your words on this review, we hope very soon you will visit us again and we will be always committed to fulfill your expectations on our hotel. Once again, thanks a lot for your words, Hospitable regards, Quality Manager IBEROSTAR Cuba

Wynyard, Australia
Reviewed 1 week ago

We really enjoyed our stay at the Parque Central. The hotel has old world charm and has a fantastic location right next to Old Havana. The lobby has lively music every night. Breakfast every morning was a treat. Highly recommended.

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Thank bobstolk
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for all your comments on this site about our hotel, we hope very soon you will visit us again. Once again, thanks a lot for all your comments on this site. Hospitable regards, Quality Manager IBEROSTAR Cuba

London
Reviewed 1 week ago

Really well located hotel to explore Havana on foot. Excellent breakfasts. All essential services. Good bars. Good food. Roof top pool.All essential services - money change/cigars, etc. Good crowd to mingle with.

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Thank Bob O
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for posting you considerations on this site, sincerely hope very soon to receive your visit again in our hotel. Once again, thanks a lot for your comments. Hospitable regards, Quality Manager IBEROSTAR Cuba

Wales
Reviewed 1 week ago

Well located for old and new towns. Palm court style lobby with pianist in the day and entertainment eg a jazz singer in the evenings. Didn't try the very expensive (for Cuba) restaurants as many nearby. The rooftop bar was more reasonable and food good. Best breakfast selection I've seen. The pool is small and lacking in loungers but very...

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Helpful?
Thank E L
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for all your comments on this site, and for sharing the incident, you are giving us the magnificent opportunity of improving the quality of the services we offer, and fro sure we are quite grateful for getting back to you. thanks you for appraising our daily work and for still count on us as your...

Burton upon Trent
Reviewed 1 week ago via mobile

Stayed in the old part of the hotel rooms very spacious they could do with an update as carpets patched in our room. Staff very helpful and friendly breakfast was excellent they had something for everyone Great cocktails

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Helpful?
Thank Michael H
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for all your comments on this site, we will be waiting for your return to our hotel in order to fulfill your expectations. Once again, thanks a lot for all your comments. Hospitable regards, Quality Manager IBEROSTAR Cuba

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Iberostar Parque Central

Address: Neptuno, esquina Prado y Zulueta | Habana Vieja, Havana 10100, Cuba (Formerly Parque Central)
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $427 - $996 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Parque Central 5*
Number of rooms: 427
Also Known As:
Parque Central Hotel Havana
Nh Parque Central Hotel Havana
Parque Central Havana
Nh Parque Central Havana
Hotel Style:
#1 Family Hotel in Havana
#1 Luxury Hotel in Havana
#1 Romantic Hotel in Havana
#5 Business Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Parque Central staff and other travellers.
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Questions? Get answers from Iberostar Parque Central staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tips on room - our room was large, excellent king bed.”
 of 5 bubbles Susanne126, 21 Feb 2017 | Read review
“The corner suite in the front of the building was a nice size and had nice windows; but it could be refurbished.”
 of 5 bubbles luckylindy0707, 19 Feb 2017 | Read review
“Aim for an external-facing room”
 of 5 bubbles NigelB731, 17 Feb 2017 | Read review
“Colonial Room, up high, overlooking the Park.”
 of 5 bubbles 910denb, 15 Feb 2017 | Read review
“We did a package with SunWing”
 of 5 bubbles mmorris2017, 14 Feb 2017 | Read review
5 of 5