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Iberostar Parque Central

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#1 of 78 Hotels in Havana
Certificate of Excellence
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1 room 2 adults 0 children
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Iberostar Parque Central
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6,493 Reviews from our TripAdvisor Community

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Showing 4,074: English reviews
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Wotton-under-Edge
Reviewed yesterday NEW

Stayed 3 nights here on B&B with The Holiday Place and I can understand why this hotel is ranked # 1 in Havana. Our room was beautiful, very spacious, nice wood panneling, very large and comfortable bed and very clean. Breakfast was excellent with a great choice of hot and cold food and all the staff were very friendly. The...

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Helpful?
Thank Malcolm J
newton aycliffe
Reviewed 2 days ago NEWvia mobile

This hotel is really central and within walking distance of all of old Havana.The restaurants in the hotel were very good with excellent cuisine. Breakfast choices were excellent.Rooms were very clean and all bedding changed daily.Choice of 2 swimming pools.Safes in the rooms.Hairdryers in the rooms. Staff were very friendly.The downsides were :-(1) the hotel is very expensive.(2) the rooms...

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Thank david m
Northumberland, United Kingdom
Reviewed 3 days ago NEWvia mobile

If you want an hotel from which you can walk Old Havana this is perfect Great staff plenty of restaurant choices in the hotel and a huge breakfast buffet The consierge service was excellent as we had no idea of where to go and what to do Only downside is that the beds are not very comfortable. Quite hard Large...

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Helpful?
1Thank Hepburn42
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for all your compliments on this site, for sure we will be always waiting for your return in order to make from your holidays a memorable time to be shared with all your relatives and friends, Once again, thanks a lot for your comments. Hospitable regards, Quality Manager IBEROSTAR Cuba

Canberra, Australia
Reviewed 4 days ago NEWvia mobile

We stayed at this hotel twice this month. The first time we enjoyed our stay and found the room to be very comfortable, the pool has a superb view of the city and the location terrific. The only negative was the shower leaked into the bedroom. On our return 2 weeks later we were allocated our room and told it...

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1Thank julie_higgins
Ottawa, Canada
Reviewed 5 days ago NEW

We stayed at the Parque Central for 5 nights and were in the "new section" of the hotel. I would have to agree that the bed and linen need an update. However, there are a number of pros to this hotel, location; space in the room; fabulous roof top pool but by far the most impressive thing was the staff....

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2Thank stirlingtwo
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, WE would like to thank all your kindness and time posting this review, for sure your valuables all are going always to be safe with us, we will always strive to show our honesty and eagerness to satisfy all the possible Guests' expectations. Once again, thanks a lot for all your comments on this site. Hospitable regards, Quality...

London, United Kingdom
Reviewed 5 days ago NEW

I was warned to expect less than excellent infrastructure, food and service at Cuban hotels, even five star ones, so the excellence of this one, from the first smile and greeting from the receptionist, to the politeness and courtesy of the concierge and porters, to the thoroughness of the housekeeping staff and the delightful cheerfulness of the breakfast waiting staff,...

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2Thank abager
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for all your comments on this site, we will eb always waiting with the same smile and open arms and hearts for your return to our island and hotel in the Caribbean. Once again, thanks a lot for all your comments, Hospitable regards, Quality Manager IBEROSTAR Cuba

Charleston, South Carolina
Reviewed 5 days ago NEWvia mobile

We stayed 3 nights. Great hotel. They have hair dryers and robes. Food was good at breakfast buffet. Just a warning, lots of cigar smoke in lobby. Buy bottled water down the street, ask concierge or doorman. Mojitos are good at the bar. Perfect location.

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Helpful?
1Thank KHegenberger
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for writing this comment on this site, for sure the best place all over the worlds waiting with your already prepared "Mojitos".... IBEROSTAR Parque Central Hotel. Once again, thanks a lot for all your comments, Hospitable regards, Quality Manager IBEROSTAR Cuba

Reviewed 6 days ago NEW

Two stars because this is one of the few places in Havana that sold WiFi cards off the black market, where you didn't need to be a guest. It's a nice place for checking your email but that's about it. I changed money here and the lady kept trying to overcharge me. I insisted about 3X that she double-check her...

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1Thank Bill B
QualityMCuba, Manager at Iberostar Parque Central, responded to this review

Dear client, Thank you for sharing your opinion about your recent visit to our hotel IBEROSTAR Parque Central. We are very sorry to read that your expectations regarding our services were not met. This is not what we aim to at IBEROSTAR. Please, allow us to clarify that WIFI cards have different prices depending on our clients, so, if you...

Chesterfield, UK
Reviewed 6 days ago NEW

We stayed here for two weeks, and were happy with the location. The only issue is with the poor selection of vegetarian food at all meals, although we found the "Italian" restaurant to be excellent (we ate pasta or pizza most of the time) and the waiter Osmany couldn't have been more accommodating. One tip when using the bar; be...

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Helpful?
1Thank NiqS
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for all your time and effort writing this comments on this site, for sure we will be always waiting for your return and our restaurant Havana Elegante, will be ready for preparing the best Italian recipes just for you. Once again, thanks a lot for all your comments. Hospitable Regards, Quality Manager IBEROSTAR Cuba

Madison, Connecticut
Reviewed 1 week ago

We stayed at the Parque Central for 5 nights in a suite overlooking the park. Room very spacious but in need of updating. Mattress could be replaced with a more plush one. Bathroom large and well-stocked with personal needs. Housekeeping very good; room was immaculate. Pool on roof with wonderful views of Havana. Buffet breakfast excellent with good service. Lobby...

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Helpful?
2Thank KRTRIPSTER
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thank very much for all your consideration on this site. We hope very soon we will have you back in our halls. Once again, thanks a lot for your comments, Hospitable regards, Quality Manager. IBEROSTAR Cuba

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Iberostar Parque Central

Address: Neptuno, esquina Prado y Zulueta | Habana Vieja, Havana 10100, Cuba (Formerly Parque Central)
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $405 - $874 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Parque Central 5*
Number of rooms: 427
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Also Known As:
Parque Central Hotel Havana
Nh Parque Central Hotel Havana
Parque Central Havana
Nh Parque Central Havana
Hotel Style:
#1 Romantic Hotel in Havana
#1 Luxury Hotel in Havana
#1 Family Hotel in Havana
#5 Business Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Parque Central staff and other travellers.
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Questions? Get answers from Iberostar Parque Central staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms which don't overlook the front are quieter, and the suites are huge.”
 of 5 bubbles mikec980, 17 Mar 2017 | Read review
“We recommend being in the main part of the hotel: our 'park view' room was great.”
 of 5 bubbles 890robt, 17 Mar 2017 | Read review
“if you need quiet, ask for a higher room not facing the main roads”
 of 5 bubbles marioncalversmith, 16 Mar 2017 | Read review
“Rooms in the older colonial part are very spacious and well appointed.”
 of 5 bubbles IanC193, 15 Mar 2017 | Read review
“Front area with the great views”
 of 5 bubbles JayneJ92, 13 Mar 2017 | Read review
5 of 5