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El Comodoro

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El Comodoro
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659 Reviews from our TripAdvisor Community

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Showing 278: English reviews
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Sudbury, Canada
Reviewed 2 days ago NEW

There is no beach at this hotel. The pool area was not well maintained although the pool was clean and nice. The room was okay, but damp and could use some improvement, especially the bathroom. You only get 1 towel per person. The staff at the reception area were rude and not very helpful. The breakfast was good, and the...

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Helpful?
Thank jmvett
Dresden, Germany
Reviewed 2 weeks ago

We liked the hotel, specially the swimming pool, it was super awsome!!! Staff where attentive and fast food was ok. Room where not that clean but worked just fine. Reception was a bit long process do :(

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Thank Pedro D
Reviewed 2 weeks ago

To say this this "hotel" is dismal would be an understatement! Nothing could prepare us for the service, quality of the hotel and lack of "care" by staff - even after months of backpacking and staying in some questionable establishments THIS IS BY FAR THE WORST PLACE I HAVE EVER STAYED!! All lifts were broken, the roof in our room...

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Thank Jassieg87
La Serena, Chile
Reviewed 4 weeks ago

First thing I didn´t like ' the late check in (16:00 h), but this is normal for Cuba. The receptionists are not the nicests persons you will meet with the exception of 1-2. We stayed on the 4th floor of the main building ...for a night ...1 out of the 3 we were going to spend there. The room was...

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Thank Iva S
San Carlos, Mexico
Reviewed 4 weeks ago via mobile

Great rum, food, and location. It is not the Raddison and hardly expected it to be, you are in Habana. Nice to be away from the hustle and bustle. There are fancier places on the hotel row but it had hot water, clean bedding, and a huge delicious breakfast. Jury is out on the bartender, she was wonderful to us...

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Thank dustyaz42
Bratislava, Slovakia
Reviewed 10 February 2017

Me and my family have arrived at this ''4* Hotel'' at around 09PM to wait around an hour more for check in, as there was just one person at the reception trying to just distribute the keys to our bus group. We have booked two rooms and asked the reception if we could have them at least near each other....

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1Thank Ivan B
Reviewed 18 January 2017 via mobile

Overall experience: mixed Lots of the promised services (e.g. Shuttle into the city centre, airport shuttle) do not exist (!!!), the receptionists are either helpful nor polite! The rooms (older bungalow area) are ok (very big, but old fashioned) and rather clean (room service is ok and friendly). The beds are very hard... so we did have some nights waking...

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2Thank ChrisSuLu
Escondido, California
Reviewed 29 December 2016

This is a nice, larger hotel situated on what one could describe as "hotel row" west of central Havana. It is about a 10-15 minute drive between Havana's historic district and the hotel via a pretty route that includes a 2 mile long sea wall and embassy row. The hotel is oceanfront, with a small artificial beach and a protected...

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6Thank LOriH650590
Santa Caterina Valfurva, Italy
Reviewed 13 December 2016

The hotel, as such, is pretty much what you might expect as far as general appearance goes. Problems start as soon as you go beyond that. Water in your tap is something you expect in any hotel, much more so in 4 or 5 star ones. But don't get your hopes up too high, as any water is a luxury...

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3Thank martin796
New York City, New York
Reviewed 6 December 2016 via mobile

If I could give this place a .5, I would. When I got to the hotel @1pm and I had to wait 3 hours before I was able to check in. There was only one rude lady checking in over 20 people. There was no organization to checkin process. People we just walking up the front desk and going through...

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9Thank Shantell H

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Room Service
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about El Comodoro

Address: 3rd Avenue and 84th street | Miramar District, Havana, Cuba, Havana 21016, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $107 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Comodoro 4*
Number of rooms: 283
Also Known As:
El Comodoro Hotel Havana
Cubanacan Comodoro Havana
Cubanacan Comodoro Hotel Havana
Hotel Style:
#5 On the Beach Hotel in Havana
#33 Luxury Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from El Comodoro staff and other travellers.
22 questions
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Albany, New York
over a year ago
Greenlawn, New York
over a year ago

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Questions? Get answers from El Comodoro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a bungalow and check for the hot water the moment you enter.”
  • Room 429 on our check in.
  • The view of room 429
 of 5 bubbles 462ivas, 22 Feb 2017 | Read review
“Avoid any room”
 of 5 bubbles M5250KAivanb, 10 Feb 2017 | Read review
“Seaview rooms, though here it is not due to the views, just hearing trash being taken out at 4 am or listening to kitchen staff arguing.”
 of 5 bubbles martin796, 12 Dec 2016 | Read review
“Haven't stayed often enough to give any advise on this but they did open a new section, I would ask to stay there.”
  • view
 of 5 bubbles Cubanoboy, 6 Nov 2016 | Read review
“849 bungalow was modernized to meet basic standards.”
 of 5 bubbles 112jenniferi, 14 Jun 2016 | Read review
5 of 5