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The Reefs

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The Reefs
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1,007 Reviews from our TripAdvisor Community

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Showing 997: English reviews
Waterloo, Canada
Reviewed 6 December 2016 via mobile

We arrived December 1. After dinner I took ill with diarrhea for the next two days. December 4 I am fine cause I stayed away from the dining room. Dec 4 we go to dinner and my wife takes ill-vomit and nausea as we speak. The hotel takes no responsibility so I call Bermuda Health and now they have taken...

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Helpful?
Thank Don1352
TheReefs-Management, Manager at The Reefs, responded to this review

We are of course very sorry that this guest was ill during their vacation – that is never how one would plan to spend their trip. However, there are some details here we would like to clarify in regards to the implied cause of the illness. On December 1st, on their arrival day, this guest did report feeling ill that...

Long Beach, NY
Reviewed 30 November 2016

My wife and I were a little worried about Bermuda weather in late November, but we need not have. We were at the Reefs Wednesday to Sunday of Thanksgiving weekend. As always (this was our 9th trip there), everything about the visit was excellent. Needed a chill-out long weekend and boy did we get one. The accommodations were excellent, the...

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Thank LBGLongBeach_NY
TheReefs-Management, Manager at The Reefs, responded to this review

Dear LBGLongBeach_NY, I was so pleased to hear that you had another wonderful trip to The Reefs. It is delightful to hear from guests who return again and again that they continue to enjoy the resort and the staff so much on each visit. The weather was absolutely perfect over Thanksgiving and it sounds like you took advantage of it...

Great Ayton, United Kingdom
Reviewed 15 November 2016

We stayed in one of the clifftop rooms overlooking the private bay. We were lucky with sunshine every day. The room was lovely, although we didn't like the step down in the room to use the sofa or balcony, as it was too close to one side of the really comfortable bed. The food was great and all the staff...

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Thank upperayton
TheReefs-Management, Manager at The Reefs, responded to this review

Dear upperayton, Thank you for your lovely review, I am so pleased to hear that you had such a great stay with us. I appreciate the feedback regarding the positioning of the bed and will certainly look into this further. I am pleased that you enjoyed the food at the resort, particularly the afternoon tea which is always a big...

Reviewed 6 November 2016

I was spoiled to stay at this lovely hotel with a private beach and a gorgeous inifinity pool overlooking the Atlantic. The sand was beautiful and after visiting a "public" beach at the Dockyards where I had to pay $5 to sit on glass and cigarettes and garbage.. I would recommend the splurge and staying here. Don't miss the afternoon...

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Thank MissY_xN
TheReefs-Management, Manager at The Reefs, responded to this review

Dear MissY_xN, Thank you so much for your kind review. We are proud to have one of the most beautiful beaches on the island and are glad to hear that you had such a wonderful time. I am sorry that your experience in Dockyard was not up to par, especially as Bermuda does have so many beautiful beaches on offer,...

Carlsbad, CA
Reviewed 2 November 2016

Bermuda Island is a little piece of heaven and The Reefs helps make it that way. Sitting at the top of cfliffs at oceans edge, the guest rooms/suites are situated down and along the sides. Everyone has ocean views. Great swimming pools too. Each of the restaurants serve excellent meals ranging from formal to casual to take out. The people...

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Thank John R
TheReefs-Management, Manager at The Reefs, responded to this review

Dear John R, Thank you for you kind review, we are so appreciative of the time you have taken on multiple occasions to tell us about your trips to Bermuda and The Reefs. It is wonderful to hear from our guests that they enjoy the resorts year after year. I am delighted to hear that you enjoyed the views, the...

Charleston, South Carolina
Reviewed 1 November 2016

We have visited Bermuda many times over the years and this was the first time staying at The Reefs. The property is simply gorgeous with views from every room. Suggest asking for a 2nd floor room for the best views, or one towards the end of the cliff. The staff is incredibly nice and helpful, the breakfast was terrific, and...

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Thank gs5501
TheReefs-Management, Manager at The Reefs, responded to this review

Dear gs5501, Thank you for your kind words, we are pleased to hear that you had such a wonderful stay with us. We are lucky to have both stunning views as well as a top notch team who ensure that all of our guests are so well taken care of. I look forward to sharing your comments with all of...

Reviewed 27 October 2016

On our 6th trip to The Reefs in Bermuda, we were greeted by some of the same wonderful staff members, who greeted us with Rum Swizzles on our honeymoon 25 years ago. The service is great, the ambiance friendly and homey. The best thing about it is the view of the beautiful beach and aquamarine ocean from each room. The...

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Thank Mcottonmiller
TheReefs-Management, Manager at The Reefs, responded to this review

Dear Mcottonmiller, We are delighted to hear that you had such an enjoyable return visit to The Reefs. We pride ourselves on creating memorable stays for all of our guests, and this includes ensuring that our return guests have the same great service along with new experiences each time they visit. We are so pleased that you enjoyed the location,...

Shreveport, Louisiana
Reviewed 26 October 2016

Prior to departure, I received several emails and phone calls trying to upsell a transfer from the airport to the Hotel for $ 100. I declined each time and finally ignored the last ones. The cab fare should run about $48 from the airport. Check in was friendly and efficient. We had a cliffside room with marvelous view. Room condition...

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Thank buffaloe2016
TheReefs-Management, Manager at The Reefs, responded to this review

Dear buffaloe2016, Thank you for your recent review and taking the time to provide us with your feedback. I am delighted that you enjoyed the views, dining and beach experiences. I was particularly pleased to read that you found the staff, especially Housekeeping, so friendly and helpful and I look forward to sharing your kind words with the team. I...

Marietta, Georgia
Reviewed 23 October 2016

This was our first time in Bermuda. We told the folks at the Reefs we wanted a room with the best view possible, and our Cliffside room did not disappoint. The water was the most beautiful shade of aqua blue, and we loved watching the waves splashing on the large rocks just outside our room. The staff was helpful and...

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2Thank lbeison
TheReefs-Management, Manager at The Reefs, responded to this review

Dear lbeison, Thank you for your lovely review, we certainly appreciate you taking the time to provide us with your impressions of the resort. We are delighted to hear that you loved your room and the views. Although we of course would prefer that our guests did not have to experience a hurricane on their vacation, we are happy that...

New Haven, Connecticut
Reviewed 18 October 2016

This is a beautiful property on the south coast of Bermuda. The staff is genuinely interested in your well being, ensuring that you have an excellent vacation! The breakfast is awesome, with great selections and fresh local food.

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Thank BC-Eagle-70-74
TheReefs-Management, Manager at The Reefs, responded to this review

Dear BC-Eagle-70-74, Thank you for your great review. We are delighted that you enjoyed your stay, particularly breakfast and the service of our fabulous staff...they are truly our best asset! We hope to have the opportunity to welcome you back to The Reefs again soon. Best Regards, David Dodwell Jr. Resort Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Ocean Echo
Ocean Echo
Cuisines: Seafood, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Widely recognized as the best hotel in Bermuda, this award-winning and intimate hotel offers spectacular ocean views from every room. Perched along limestone cliffs overlooking its own private beach you'll enjoy legendary Bermudian hospitality and gourmet dining at three different restaurants. The Reefs is one place where you will feel perfectly at ease. ... more   less 

Additional Information about The Reefs

Address: 56 South Shore Rd., SN 02, Bermuda
Region: Caribbean > Bermuda > Southampton Parish
Price Range: $373 - $1,022 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reefs 4*
Number of rooms: 81
Reservation Options:
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Also Known As:
The Reefs Hotel Southampton
Reefs Hotel Southampton
Reefs Resort Southampton
The Reefs Bermuda/Southampton Parish
Reefs Bermuda
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Questions & Answers

Here's what travellers have asked, with answers from The Reefs staff and other travellers.
49 questions
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Questions? Get answers from The Reefs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the rooms offer view of the ocean. Have not experience a bad view from any location.”
 of 5 bubbles 56BOF, 19 Feb 2017 | Read review
“We loved our Jr. Suite. I do think there are some rooms near the pool which might not be as quiet.”
 of 5 bubbles U6378DVandrew, 18 Feb 2017 | Read review
“Cliff side have the best views”
  • cliffside view
 of 5 bubbles spaam100, 10 Feb 2017 | Read review
“Get a balcony room off the point! That said, all rooms seem to have spectacular views.”
 of 5 bubbles MargaretT856, 1 Feb 2017 | Read review
“Higher floors will have a better ocean view.”
 of 5 bubbles RS10SS, 17 Jan 2017 | Read review
5 of 5