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The Reefs

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1,009 Reviews from our TripAdvisor Community

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Showing 999: English reviews
New York City, New York
Reviewed 15 January 2017

The Reefs has an excellent location directly on a beach and rocky points of the south shore mid-way on the island, and so I agree with others that there is no bad room at the Reefs, although I would avoid any room with a view of a palm tree before the ocean view. However, the staff at the hotel should...

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Helpful?
1Thank dccgck
TheReefs-Management, Manager at The Reefs, responded to this review

Dear dccgck, Thank you for your wonderful review, we are delighted to hear that you had such a great stay with us. I am particularly proud of our team that you found them so friendly and helpful. They pride themselves on providing our guests with a memorable experience and genuinely love what they do and I look forward to sharing...

Reviewed 13 January 2017

The pictures of The Reefs you find online do not do it justice. We arrived on Christmas night and were greeted by the friendly staff and given a complimentary drink. Woke up the next morning with the most spectacular view of the ocean. The beach was gorgeous, with fluffy white sand and you can borrow their kayaks, life jackets, snorkel...

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4Thank Irene C
TheReefs-Management, Manager at The Reefs, responded to this review

Dear Irene C, Thank you so much for taking the time to write such a wonderful, thoughtful and kind review! We are so appreciative of all of your lovely comments and I cannot wait to share them with the entire team. It sounds as if you experienced so much of the wonderful things that Bermuda has to offer and we...

Canada
Reviewed 9 January 2017 via mobile

The location and views are unbelievable-but the rest (staff/rooms) left much to be desired. When we checked in, we were told breakfast was included and we were given timings. AFTER the first breakfast we had, we were told it was actually not included in our stay-no offer to compensate us for their mistake. Also when we first entered the room...

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Helpful?
7Thank sybspeaks
TheReefs-Management, Manager at The Reefs, responded to this review

Dear sybspeaks, Thank you for taking the time to write such a thoughtful and detailed review. I was delighted to hear that you enjoyed the location, views and privacy of our beach. Please accept my apologies for the room and service issues. While this is uncharacteristic of the experiences we pride ourselves on providing, I will certainly be taking your...

Basking Ridge, New Jersey
Reviewed 8 January 2017

We traveled here after Christmas with our adult children. It was absolutely beautiful and the hotel is amazing. This feels more like a boutique hotel and couldn't be in a better location. Our room was poolside view but we had a full view of the ocean. Waking up to the waves each morning was wonderful

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1Thank purchasing2017
TheReefs-Management, Manager at The Reefs, responded to this review

Dear purchasing2017, Thank you for spending your time with us in December, it is delightful to hear that you had such a memorable family getaway and that you enjoyed our location so much. We strive to provide a personalized and intimate feeling here at the resort, so it is wonderful to hear that you felt that while you were with...

Reviewed 8 January 2017

Rooms on top floors have best views but any room has amazing views at this hotel. Family owned and friendly and relaxing!! Not a touristy or party type atmosphere. You come to the reefs to relax. staff is amazing and attentive. Many great amenities and the food is amazing.

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Helpful?
Thank Bonnie G
TheReefs-Management, Manager at The Reefs, responded to this review

Dear Bonnie G, Thank you for your lovely review. We are so fortunate to have such a beautiful location with gorgeous views, but even more fortunate to have such a wonderful team here at The Reefs. We pride ourselves on making our guests feel special and as if they were at a home away from home, so I am excited...

Brighton, United Kingdom
Reviewed 5 January 2017

stunning location overlooking a private beach where once a week you can dine on the sand with a barbaque & live music... lovely rooms, lovely staff especially the lovely Bermuda lady running the beach restaurant who looked after all our group of 8 kids and seniors with such care..great location for walking to the lighthouse or taking a bus around...

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Helpful?
Thank debbielaurie
TheReefs-Management, Manager at The Reefs, responded to this review

Dear debbielaurie, We are delighted to hear that so many aspects of your stay were wonderful. We pride ourselves on the providing opportunities for memorable experiences such as the beach dining and barbecue and it is excellent to hear that you enjoyed so many other aspects of Bermuda as well. We are particularly proud of our team at The Reefs...

Brooklyn, New York
Reviewed 23 December 2016

We are a couple in our 30s who booked a trip to Bermuda because we were looking for a relatively warm but Zika-free destination. The beach at The Reefs is magical. It is secluded and gorgeous. The weather in mid-December was in the low 70s, and we were able to get into the ocean for brief swims. We enjoyed fantastic...

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4Thank Dana G
TheReefs-Management, Manager at The Reefs, responded to this review

Dear Dana G, Thank you for taking the time to provide us with your feedback. We are delighted to hear that you loved the location, the views, the beach and the spa. We offer great amenities such as tennis and spa right on property and are pleased that you were able to take great advantage of them and enjoyed yourselves....

Boston, Massachusetts
Reviewed 19 December 2016

The Reefs was an ideal place to celebrate our 45th wedding anniversary: They had a cab pick us up at the airport, on arrival we were warmly greeted and given a warm face towel to "freshen up" while we sipped on the Rum Swizzle they gave us. The Receptionist is professional, courteous, friendly, very knowledgeable and eager to assist. Waiting...

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Thank CaptainAvatar
TheReefs-Management, Manager at The Reefs, responded to this review

Dear CaptainAvatar, Thank you so much for your wonderful review. I was delighted to hear that your first trip to Bermuda and The Reefs was a success. We are lucky to have such a beautiful location and an amazing team to welcome our guests and make them feel at home, especially for special occasions like an anniversary such as yours....

Massachusetts
Reviewed 14 December 2016

We just returned from our eighth trip to Bermuda, our seventh stay at The Reefs. We've only stayed in the off season, but we feel this is the best time to visit Bermuda. There aren't a lot of crowds, but the weather is still a delightful 65-70 degrees (this year it was snowing back home while we lounged on the...

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1Thank jensparks05
TheReefs-Management, Manager at The Reefs, responded to this review

Dear jensparks05, Thank you so much for your wonderful review. We are always delighted to hear when our guests fall in love with The Reefs and decide to return again and again. I was particularly pleased to hear that you find the staff to be so warm and personal as they are truly our biggest asset. They go out of...

Kansas City
Reviewed 11 December 2016

We just returned from a few days at the Reefs; our first trip to Bermuda. Overall, we liked the hotel. Staff very friendly and accommodating. Arriving in early December, we were pleased with the lack of tourists. This property feels a lot like a country club and less like a big hotel, which we consider a plus. The room we...

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1Thank gregh53
TheReefs-Management, Manager at The Reefs, responded to this review

Dear gregh53, Thank you so much for your review. We are delighted that you enjoyed so many aspects of the resort, as well as Bermuda overall. December is a great month to visit as you can still get great weather and fun activities but with a few less people than the height of summer. We have completed some updates to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Ocean Echo
Ocean Echo
Cuisines: Seafood, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Widely recognized as the best hotel in Bermuda, this award-winning and intimate hotel offers spectacular ocean views from every room. Perched along limestone cliffs overlooking its own private beach you'll enjoy legendary Bermudian hospitality and gourmet dining at three different restaurants. The Reefs is one place where you will feel perfectly at ease. ... more   less 

Additional Information about The Reefs

Address: 56 South Shore Rd., SN 02, Bermuda
Region: Caribbean > Bermuda > Southampton Parish
Price Range: $389 - $1,020 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reefs 4*
Number of rooms: 81
Reservation Options:
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Also Known As:
The Reefs Hotel Southampton
Reefs Hotel Southampton
Reefs Resort Southampton
The Reefs Bermuda/Southampton Parish
Reefs Bermuda
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Questions & Answers

Here's what travellers have asked, with answers from The Reefs staff and other travellers.
50 questions
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Questions? Get answers from The Reefs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would recommend room 432 if you're staying on the Club wing.”
 of 5 bubbles jjm7923, 21 Feb 2017 | Read review
“all the rooms offer view of the ocean. Have not experience a bad view from any location.”
 of 5 bubbles 56BOF, 19 Feb 2017 | Read review
“We loved our Jr. Suite. I do think there are some rooms near the pool which might not be as quiet.”
 of 5 bubbles U6378DVandrew, 18 Feb 2017 | Read review
“Cliff side have the best views”
  • cliffside view
 of 5 bubbles spaam100, 10 Feb 2017 | Read review
“Get a balcony room off the point! That said, all rooms seem to have spectacular views.”
 of 5 bubbles MargaretT856, 1 Feb 2017 | Read review
5 of 5