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Barcelo Aruba

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1,547 Reviews from our TripAdvisor Community

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Showing 1,293: English reviews
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Reviewed yesterday NEWvia mobile

Disappointed ---here is why: Day 1: Arrived- met my family and friends at the pool bar. Pool bar did not have tequila [they ran out of a standard item, no other options!!! per the miserable bar staff?]. WOW. I complained - logged the issue with the manager who was equally miserable and unable to handle a complaint [deer in headlights...

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Helpful?
Thank Cindy R
Boston, Massachusetts
Reviewed yesterday NEW

Let me first start by saying that we love Aruba and love the people of Aruba, which is why we go back year after year. This was our first time staying at the Barcelo, formally known as the Occidental and we will definitely NOT be back. The hotel is dated. It is in need of serious renovations. Although the rooms...

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Thank Jasmine M
Long Island, New York
Reviewed yesterday NEW

This all inclusive hotel is still a work in progress, but I would go again. Everything was open and you would be hard pressed to find something wrong with the grounds. This was our first time to Aruba and when we go back I would stay here again. There was a slight mix up with what has supposed to be...

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Thank cbsimonsez
Philadelphia, Pennsylvania
Reviewed yesterday NEW

I stayed here when it was occidental grand,it was amazing !!! Loved it could not wait to go back. Well we booked our trip for our anniversary this month, beautiful resort ,very clean! The problems that we had were out of liquor at the pool bar every day,out of champagne in the morning for mimosas. The restaurant that were in...

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Thank 6360ds
Farmingdale, New York
Reviewed yesterday NEW

I traveled with 17 other women to this resort, starting off the trip was wonderful ....check in was smooth accommodating and they honored my request prior to the trip. The resort is beautiful and well laid out and most of the staff was wonderful. My room was clean although my ocean view was a parking lot, you had to look...

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Thank dged1214
McKees Rocks, Pennsylvania
Reviewed 2 days ago NEW

I am usually very easy going when it comes to all inclusives and I travel to them about four times a year. I will definitely advise to visit Aruba if you have not yet been there but not necessarily stay at the Barcelo unless you get a great deal. Our room safe when we arrived did not work, the room...

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1Thank Linda R
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear Linda R, Thank you for choosing our property and for taking the time to write a review. We are truly disappointed to read that your stay with us did not live up to your expectations. There is no excuse for poor service and not responding to guests' needs, and for that we are truly sorry. We are especially sorry...

Sicklerville, New Jersey
Reviewed 3 days ago NEW

Beautiful resort - perfect location on the strip. The dinners were great - buffet was okay. Drinks were STRONG! :) The staff was very friendly and accommodating. The pool is beautiful and the beaches are amazing. Wish there was more to do at night time - but right across the street there are tons of bars and restaurants that you...

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Helpful?
1Thank kmfila
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear kmfila, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurelia Croes Quality Manager

Scotrun,
Reviewed 3 days ago NEW

Came to Aruba with 13 of my closest friends and was highly disappointed. Here's a list of items that went wrong during our stay: 1) a few rooms safes did not work 2) Shower continued to not drain properly 3) the hotel ran out of eggs, fruit, fish, vodka and Ice pack? 4) pool closed very early 5) free wifi...

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2Thank 123deboraht
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear 123deboraht, First of all my sincere apologies for everything that went wrong. Thank you for choosing our property and for taking the time to write a review. We are truly disappointed to read that your stay with us did not live up to your expectations. There is no excuse for poor service and not responding to guests' needs, and...

Pawling, New York
Reviewed 4 days ago NEW

My husband and I just returned from Aruba, where we stayed at the Barceló. The Barceló Aruba is a great hotel with superb staff. The surroundings were beautiful inside and out. We would like to thank the amazing staff, especially Alicia in the Lobby Bar, who was friendly, gracious, and fun! We had a great conversation about the island. She's...

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Helpful?
1Thank eroscia1
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear eroscia1, First of all I would like to thank you for the rating of our property and for making space in your precious time to write us a review. We really appreciate your kind words of our property and of our staff. We will surely thank them on your behalf. We are aware of the problem with the palapas...

Reviewed 4 days ago NEW

My second trip to Aruba. The first time I went I stayed at Riu Antillas. This time I stayed at Barceló and loved it! Will definitely go back there. Check in was a breeze. All staff was amazing. Food was very good. I did the buffet a couple nights and the Mexican and Japanese restaurants. Hung by the pool a...

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Helpful?
Thank Lisa C
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear Lisa C, Thank you so much for taking the time to rate our property and for sharing this with us. It is a real pleasure and a true motivator to receive reviews like yours. We look forward to seeing you again next year. Kind regards, Aurelia Croes Quality Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in Palm Beach, Aruba, this resort features all the ingredients for a unique vacation: a location right on the beach, turquoise waters, the fine white sands of the Caribbean, and warm weather throughout the year. This high-end Aruba All-Inclusive resort is the best vacation destination for families and couples. The Occidental Grand Aruba All Inclusive Resort is close to many tourist attractions and just steps away from the entertainment, lounges, discos and shopping areas the island has to offer. ... more   less 

Additional Information about Barcelo Aruba

Address: J.E. Irausquin Boulevard 83, Palm - Eagle Beach, Aruba (Formerly Occidental Grand Aruba All Inclusive Resort)
Region: Caribbean > Aruba > Palm - Eagle Beach
Price Range: $440 - $933 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Aruba 4*
Number of rooms: 370
Reservation Options:
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Also Known As:
Occidental Grand Aruba Hotel Palm/Eagle Beach
Occidental Aruba
Aruba Grand Occidental
Occidental Hotel Aruba
Grand Aruba
Barcelo Aruba Palm - Eagle Beach
Hotel Style:
#14 Top resorts Hotel in Palm - Eagle Beach
#14 Spa Hotel in Palm - Eagle Beach
#14 Luxury Hotel in Palm - Eagle Beach
#18 On the Beach Hotel in Palm - Eagle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Aruba staff and other travellers.
427 questions
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4 months ago

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Questions? Get answers from Barcelo Aruba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean front rooms. if you are deluxe you're limited to floors 1-2 and it can be noisy.”
 of 5 bubbles 437jasminem, 29 Mar 2017 | Read review
“Concierge service”
 of 5 bubbles 6360ds, 29 Mar 2017 | Read review
“small resort”
 of 5 bubbles dged1214, 29 Mar 2017 | Read review
“If you stay here make sure you request a room above the second floor on the pool side. You still get a nice ocean view.”
 of 5 bubbles lindarR6818HW, 28 Mar 2017 | Read review
“Be sure to request the side facing the pool, which can be noisy, but the other side is facing a parking lot.”
 of 5 bubbles eroscia1, 26 Mar 2017 | Read review
5 of 5