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Grand Mirage Resort

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Grand Mirage Resort
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2,680 Reviews from our TripAdvisor Community

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Showing 2,271: English reviews
perth
Reviewed 2 days ago NEW

We stayed here 5 years ago and coincidentally, ended up at the Grand Mirage again this week. Booked an ocean view suite and the room area and balcony view was lovely. HOWEVER... no hot water the first night after arrival, a.m. same thing... cold shower. Staff fixed it later that day times 2 but after the third time with no...

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Thank ozwandererPerth
Reviewed 4 days ago NEW

My family and I recently stayed at this resort for 13 nights with the all inclusive package, which was great value for money. There were 5 restaurants to choose from, with various opening times but a huge variety of food available all of the time. We never got sick of the food and even my nearly 3 year old son...

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2Thank Amy K
Reviewed 6 days ago NEWvia mobile

Staff helpfull,knowledgeable and friendly. Amazing rooms,beautiful views,clean with everything you need. Food unbelievable variety,caters for all pallets. Wonderful amenities, clean pool and fun for all pool bar. Variety of water sports and information desk very helpfull regarding tours and transport. Unforgettable Dinner shows with theme nights under Bali skies.

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2Thank Marie F
Ahmedabad, India
Reviewed 1 week ago NEWvia mobile

We visited this resort for our honeymoon and it was a beautiful stay. A grand resort in all terms. The lobby is magnificent with a waterfall and excellent staff members. The property is really big and the beach is surprisingly clean for a swim contrary to what many others say. The lagoons, swimming pool and all public areas are neatly...

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Thank Pradeep G
Darwin, Australia
Reviewed 1 week ago NEW

Great food selection. Excellent location right on the beach with many choices of water sports and activities. We got the all exclusive package for $70 each which allows you all you can drink of cocktails any choice of meals in 4 different restaurants at anytime including room service and unlimited water sports. We were only there for three days and...

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Thank Chloe1818
Reviewed 1 week ago NEWvia mobile

We booked this hotel hoping for a place where our little one could run from the pool to the beach and where we relax and that is what we got. The hotel is showing its age and could do with a makeover but that is only a minor distraction from the overall experience. We did not go with the all...

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3Thank Graeme C
Perth, Australia
Reviewed 1 week ago

The rooms were disappointing as it is outdated and in need of an update. Bathroom had mould and needed a good scrub. Resort outdoor gardens and beach made up for it. The staff were great. For a budget holiday this resort is well worth it.

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Thank 122Tash122
Lakshman P, General Manager at Grand Mirage Resort, responded to this review

Dear Guest Much appreciate for posting your comment on Trip Advisor. I am regret to learn that we fell short of expectations at some areas while we are trying harder to deliver the best possible service to the guest. In reference to the building, pleased to inform that we are Balinese resort style and we do regular maintenance of the...

Reviewed 1 week ago via mobile

We had a great time. We can't wait for the family section to be opened. Great upgrade. Wonderful breakfast. Good kids club, we will definitely be back. Lovely staff. A great experience for my family. We live the Cocos across the street.

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1Thank Casey L
Lakshman P, General Manager at Grand Mirage Resort, responded to this review

Dear Guest, Thank you for reviewing our resort in the leading travel website, Trip Advisor. To learn that you enjoyed your holiday with us is a pleasure for me and I am really thrilled that our service and facilities met your expectation Please visit our website for updated information about our Family Wing and do not hesitate to drop us...

Brasilia, DF
Reviewed 1 week ago via mobile

We were very well treated upon arrival at this hotel. We even got an unexpected upgrade to an ocean view room, for which we were very grateful. The room, pools and beach are fine. The negative remark goes for the food: all the restaurants are terrible: terrible food (including breakfast) and lack of higiene, besides being very expensive. Last but...

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Helpful?
Thank Rubem A
Lakshman P, General Manager at Grand Mirage Resort, responded to this review

Dear Guest Much appreciate for posting your comment on Trip Advisor. I am regret to learn that we fell short of expectations at some areas while we are trying harder to deliver the best possible service to the guest. I have noted your comment and will review each feedback that was given to us as part of our service in...

Western Australia, Australia
Reviewed 2 weeks ago

Our family of 5 recently stayed at the Grand Mirage family paradise suites in Nusa Dua for 7 nights. I didn't realise that this particular section of the Grand Mirage was still under construction it would've been nice to be informed of this at the time of booking. The waterslide for the kids was not operational nor was the rock...

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4Thank Halleava
Lakshman P, General Manager at Grand Mirage Resort, responded to this review

Dear Guest, Thank you for choosing Grand Mirage Resort & Thalasso Bali as your preferred destination and I truly appreciate your compliment on our facilities and services provided by the staff that has been successful in making up your family holiday was amazing I am very much looking forward to welcome you back again and please do not hesitate to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
Jukung Grill Restaurant
Jukung Grill Restaurant
Cuisines: Asian, Fusion, Indonesian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Mirage Resort & Thalasso Bali is a 5 Star Bali Resort with a large white sandy beach right in front of the resort. With 301 rooms & suites it is set among beautifully landscaped tropical gardens. Rising like a vision from the Balinese sea, it is located on the tip of Nusa Dua beach, in the village of Tanjung Benoa, Bali’s watersport center. Prime positioned only 20 minutes from Bali airport the Grand Mirage Resort is the perfect choice for a serene getaway to the Island of the Gods.Offering an almost unlimited choice of fun, entertainment and leisure activities, the Grand Mirage Resort Thalasso Bali is synonymous with value and luxurious comfort.Grand Mirage is offering a whole new class of luxury all inclusive and room and breakfast packages. On top of it, it presents 4 world class gourmet restaurants of which one is available 24 hours, with a wide selection of food & beverage choices.Hotel guests may also enjoy the Thalasso Bali Spa and Aquamedic pool with each spa room designed with its own theme in mind, hosted by professional Spa therapists, giving the perfect relaxation. ... more   less 

Additional Information about Grand Mirage Resort

Address: Jl. Pratama 74 | P.O.Box 43, Tanjung Benoa 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Price Range: $128 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mirage Resort 4.5*
Number of rooms: 301
Reservation Options:
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Also Known As:
Grand Mirage Hotel Tanjung Benoa
Grand Mirage Resort Bali/Nusa Dua Peninsula
Grand Mirage Tanjungbenoa
Grand Mirage Bali
Hotel Style:
#4 Romantic Hotel in Tanjung Benoa
#4 Family Hotel in Tanjung Benoa
#6 Top resorts Hotel in Tanjung Benoa
#9 Spa Hotel in Tanjung Benoa
#9 On the Beach Hotel in Tanjung Benoa
#9 Luxury Hotel in Tanjung Benoa
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mirage Resort staff and other travellers.
144 questions
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Questions? Get answers from Grand Mirage Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe garden view room which was large and quiet.”
 of 5 bubbles amykJ3508GL, 16 Feb 2017 | Read review
“Ocean view rooms way better”
 of 5 bubbles 122Tash122, 12 Feb 2017 | Read review
“Bottom floor is better for pool and breakfast access, beds and pillows are very hard.”
 of 5 bubbles yvonnet769, 2 Feb 2017 | Read review
“ocean view room”
 of 5 bubbles , 1 Feb 2017 | Read review
“If you have booked the Grand Mirage, check that is where you will be given a room”
 of 5 bubbles CecileBrisbane, 1 Feb 2017 | Read review
5 of 5