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Novotel Bali Benoa

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Novotel Bali Benoa
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2,832 Reviews from our TripAdvisor Community

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Showing 2,053: English reviews
Reviewed 3 weeks ago

This was our 1st stay at the hotel. Before booking this hotel, I was a bit skeptical. But, I must admit, our stay here was the best. Best location with easy access to beach, large rooms, great restaurant, good breakfast, daily activities from morning till night, very friendly & humble staffs who were ever ready to help us with any...

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Helpful?
Thank Saurav S
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Greetings Saurav S, We are pleased to hear that our hotel, facilities, food and entertainment made your stay pleasant. We will share your comments to our team to keep improving ourselves for great service. Have a good day and take care! Sincerely, Sarah, Personal Assistant to General Manager

Noida, India
Reviewed 3 weeks ago

Suited in the best location for visiting various places in and around Bali. As always, the first thing we did is rented a scooter; here the hotel was kind enough to help us out and arranged THE BEST scooter which we used for two days. We stayed in the wing opposite the beach side and our room was located in...

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Helpful?
Thank hercules20002
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear hercules20002, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. Your review will encourage us to keep up this good service. We definitely looking forward to welcoming you back to our resort. Sincerely, Sarah, Personal Assistant to General Manager

Bristol, United Kingdom
Reviewed 4 weeks ago

This was our second time at this hotel, it might not have all the facilities that some larger hotels have, but the service is excellent. Friendly staff with a can do attitude, along with lovely Balinese style decor & buildings. We will definitely be returning here again

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank darrell_hill
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear darrell_hill, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. Your review will encourage us to keep up this good service. We definitely looking forward to welcoming you back to our resort. Sincerely, Sarah, Personal Assistant to General Manager

adelaide
Reviewed 4 weeks ago

Special trip for our 50th wedding anniversary the hotel made it very special cakes fruit and wine in our room many thanks . Yes we hope to return there again very soon . Hotel in a beautiful Bali setting

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank robandshirley
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear robandshirley, Warmest greetings from Novotel Bali Benoa, Thank you for your review and for choosing our hotel. We are so glad to hear that you enjoyed your stay and gave positive feedback about the hotel. We surely would share your feedback to our team to always perform our service at our best. Have a great day! Sincerely, Sarah, Personal...

Adelaide, Australia
Reviewed 4 weeks ago

First time we have stayed there but won't be the last. Staff very helpfull very pleasant grounds clean and tidy .Breafast good in pleasant setting ,food in general very good. Sitting by the sea of a night time having a meal is very relaxing.

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank trevorlcark
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear trevorlcark, Warmest greetings from Novotel Bali Benoa Thank you for taking the time to review your stay with us and pointed out about the hotel, the room and the food. It is always a pleasure to receive positive feedback. We will share your comments with our team and we will continuously give our best efforts to improve our service....

Sydney, Australia
Reviewed 19 February 2017

This was my third stay in this Novotel some of the best things breakfast the pools and the true Balinese part of the hotel the staff are kind and love meeting new people.This time I went they gave our family wine,fruit and chocolate.Beach front hotels are fantastic for people who like views.Free prattle boards at beach pool just have to...

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Helpful?
1Thank 9edward
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear 9edward, Warmest Greeting from Tanjung Benoa Bali. It our pleasure to received such a kind review from you. We are glad to knew that you and your family have a memorable experience with us. Most our guests are happy with the breakfast we provide and we are glad that you one of them. Most Definitely look forward to welcome...

Medan, Indonesia
Reviewed 17 February 2017 via mobile

For a 5star hotel, The room is way below my expectation The room has aged Although the room is spacious and have balcony, but the furniture has aged The kettle not working, i see the kettle also old ones, i had to have the housekeeping to replace it The bathroom is old style, and we completely dont know how to...

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Helpful?
Thank wahyudiwu
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear wahyudiwu, Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Sydney, Australia
Reviewed 2 February 2017

I generally do not write negative reviews. However, the service that was provided during check-in was BEYOND slow! It took us over 30 minutes for us to be given a room key.... it was a total joke. After check-in, we made our way to our room and found out that the room we were booked in wasn't in the main...

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Helpful?
3Thank ga715
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear ga715, Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Reviewed 31 January 2017 via mobile

My first time to Bali and also my first time staying in a villa. Hospitality and customer service are top notch. The only thing that can be improve probably is the breakfast. I stayed for 4D3N. I saw and had almost the same dishes for breakfast throughout my stay. Or maybe I'm someone who prefers to have a little bit...

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Helpful?
Thank Josephine S
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear Josephine S, Greetings from Novotel Bali Benoa. Thank you very much for taking the time to review our resort. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We take all feedback seriously and we apologize that your experience did not meet...

Singapore, Singapore
Reviewed 30 January 2017 via mobile

All the staff were friendly and hospitable. The reception was warm and I felt quite at home. The 2 bedroom villa was fantastic with a private pool. Rooms were en-suite with outdoor shower and a jacuzzi. Do look out for worms when the jacuzzi is turned out because I think the water is from the well. There was turn-down service...

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1Thank I_S_B_L_o
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear I_S_B_L_o, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. Your review will encourage us to keep up this good service. We definitely looking forward to welcoming you back to our resort. Sincerely, Sarah, Personal Assistant to General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Banquet Room
Official Description (provided by the hotel)
Novotel Benoa Bali is located at the edge of Nusa Dua, overlooking the golden sands of Tanjung Benoa beach. The resort has been created using traditional Balinese architecture which provides a unique atmosphere set within luscious tropical gardens.The hotel has 179 rooms each with a coconut wood interior design and either a balcony or a garden. There are 8 villas designed in a magnificent tropical style, each with a private swimming pool, an open-air living room, a bathroom with a whirlpool and a rain shower, an espresso machine and a spacious dressing room. Moreover, the luxurious 2-bedroom beachfront villa has all of the above facilities as well as an amazing view overlooking the ocean.The resort offers a variety of dining options including a daily theme buffet dinner, a beach restaurant, a pool restaurant and 3 relaxing bars. A daily entertainment program is provided all day through until the evening. Activities are available everyday for children at the Kids Club. Sport facilities include 3 swimming pools with 2 whirlpools, a tennis court and a fitness center, beach activities including volleyball. Specially designed indoor and outdoor beachfront "bale" spa for rejuvenating. Water sports are available nearby. A free shuttle bus gives access to Bali Collection shopping center in Nusa Dua. Parking and Wifi in the lobby area are also complimentary. ... more   less 

Additional Information about Novotel Bali Benoa

Address: Jl. Pratama 70, Tanjung Benoa 80361, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Price Range: $104 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Novotel Bali Benoa 5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Novotel Bali Benoa Hotel Tanjung Benoa
Novotel Hotel Bali Benoa
Novotel Hotel Tanjungbenoa
Novotel Nusa Dua
Novotel Benoa Bali
Nusa Dua Novotel
Novotel Bali Benoa Nusa Dua Peninsula
Hotel Style:
#2 Family Hotel in Tanjung Benoa
#3 Romantic Hotel in Tanjung Benoa
#3 Top resorts Hotel in Tanjung Benoa
#5 On the Beach Hotel in Tanjung Benoa
#5 Luxury Hotel in Tanjung Benoa
#5 Spa Hotel in Tanjung Benoa
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bali Benoa staff and other travellers.
104 questions
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Questions? Get answers from Novotel Bali Benoa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely go for the Tropical Rooms or higher”
 of 5 bubbles Traveller_122487, 11 Mar 2017 | Read review
“Poolside first floor has a nice private patio and garden”
 of 5 bubbles cathydennis013, 5 Mar 2017 | Read review
“The side away from the beach was lovely and quiet. There was always a little man in uniform to help us cross the road to the main hotel.”
 of 5 bubbles gclong738, 3 Mar 2017 | Read review
“There are various kind of rooms available. Choose as per your requirement. Ours was corner and easily accessible to Sahadewa pool.”
 of 5 bubbles 937sauravs, 2 Mar 2017 | Read review
“Choose beach wing for easier access to beach area”
  • Opposite to Beach wing
 of 5 bubbles hercules20002, 1 Mar 2017 | Read review
5 of 5