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Bexleyheath Marriott Hotel

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651 Reviews from our TripAdvisor Community

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Showing 635: English reviews
Harleston, United Kingdom
Level Contributor
116 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 5 days ago NEW via mobile

We have just had a 1 night stay here and were completely satisfied. The staff in all areas were friendly and efficient, we enjoyed drinks in the lovely cozy bar, the barman again was a friendly chap. The room we had was spotless, everything worked and it was a nice touch that the lady when we checked in asked us... More 

Helpful?
Thank Lbarnard1893462
Gareth M, General Manager at Bexleyheath Marriott Hotel, responded to this review

Dear Lbarnard1893462, Thank you so much for your wonderful comments and feedback. We are all so delighted that you enjoyed your experience and I have shared your review with our entire team. I look forward to welcoming you back soon for another great stay. Sincerely, Gareth Marsh General Manager More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

I stayed overnight after a work conference before heading home. The room was pretty standard, clean sheets, quiet, comfy bed. My tv was broken however and whilst you could hear sound, the picture wouldn't come on. I rang reception and they sent housekeeping up to investigate, we couldn't find the problem, nor could we fix it. Housekeeping left for about... More 

Helpful?
Thank Rachel W
Gareth M, General Manager at Bexleyheath Marriott Hotel, responded to this review

Dear Rachel W, Thank you for sharing your review and for choosing to stay with us. I sincerely apologise that you experienced an issue with the TV set, however am glad we resolved this quickly for you. To compliment our brand new beds we will be replacing all pillows very soon so your feedback is very much taken on board.... More 

DUBLIN , IRELAND
Level Contributor
134 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 2 weeks ago

I had booked a two night stay on the hotel website, opting for a pre-paid rate which offered excellent value. Due to a problem with the payment system, the hotel was unable to process payment, and the day before my stay, the booking was cancelled by the hotel. After a 30 minute telephone call, which was quite stressful, I was... More 

Helpful?
Thank PATJORDAN
Gareth M, General Manager at Bexleyheath Marriott Hotel, responded to this review

Dear PATJORDAN, Thank you for sharing your review and for choosing to stay with us again. I apologise for the reservation mishap but am delighted we were able to turn this around and you enjoyed your stay. I am also pleased to have had chance to meet you in person. We look forward to welcoming you back again in the... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

I have stayed here before with my niece for a spa weekend and had a fantastic time so I came again with my niece and sister. On arrival I wanted to pay for parking but tell receptionist had trouble with the computer and it wouldn't go for me to pay cash she said I can pay when checking out. When... More 

Helpful?
Thank Maria B
Gareth M, General Manager at Bexleyheath Marriott Hotel, responded to this review

Dear Maria B, Thank you very much for your review and feedback following your spa weekend. I am really pleased to see you enjoyed your experience overall and have shared your feedback with Claire our Leisure Club Manager. I apologise for the parking charge issue and our front office team will be improving this procedure to avoid this happening again... More 

United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

When we arrived and checked in we were asked whether we would like to be moved to a quieter room as there was a wedding reception on our floor. We agreed and we moved to the lower floor not far from the swimming pool and spa, we were delighted with the room and location. We were able to use the... More 

Helpful?
Thank Doreen C
Gareth M, General Manager at Bexleyheath Marriott Hotel, responded to this review

Dear Doreen C, Thank you for your review and congratulations on your 30th Birthday! I am delighted to read that you enjoyed your experience and our facilities and on behalf of the entire team, we look forward to welcoming you back again soon. Best wishes, Gareth Marsh General Manager More 

London, United Kingdom
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago

We went to charity event on 12/11/2016 at the Marriott Bexleyheath and was looking forward to a special event. Everyone who attended was in evening dress and had made a great effort to ensure it was a special night. At the first floor bar where we met prior to sitting down to the evening meal and the auctions there was... More 

Helpful?
Thank PDyche
Gareth M, General Manager at Bexleyheath Marriott Hotel, responded to this review

Dear PDyche, Thank you very much for your review and comments following your event with us. Please accept my sincerest apologies that you experienced less than satisfactory service on this occasion, an extremely rare occurrence for us. We did not anticipate the significant demand on certain beverages and experienced some technical issues on the night, however these items should have... More 

Kent
Level Contributor
184 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 4 weeks ago via mobile

arrived not best welcome no showing how to get to my room, arrived at room.rang bath plug.broken, stopped bath trued.callung reception phone did not.work had to dress go downstairs, daid they would send someone 15 mins later.no one back downstairs they moved room.. both bathrooms very dated and need updating.. not a friendly place had better service at the premier... More 

Helpful?
Thank frenchitalia
Gareth M, General Manager at Bexleyheath Marriott Hotel, responded to this review

Dear frenchitalia, Thank you for sharing your views and I'd like to extend my sincere apologies for the issues described that left you less than completely satisfied with your experience. I am investigating your comments and hope that you choose to stay with us again, where I can assure you of a much improved service level and the excellent hospitality... More 

Bristol, United Kingdom
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 4 weeks ago

Firstly, on arrival there was a bit of a muck up with my booking, for some reason the hotel had me booked under another person's name an address, yet I had been sent the emails confirming my booking. I don't know what happened, I was concerned I would not get a room at the time, but all was okay, it... More 

Helpful?
Thank Annabel M
Gareth M, General Manager at Bexleyheath Marriott Hotel, responded to this review

Dear Annabel M, Thank you very much for your review and your detailed feedback. I apologise that you experienced an error on check in caused by a system glitch. Delighted to see that you enjoyed your experience with us. I am happy to advise we do offer great value evening meal deals for £15.00 and we offer a 2 for... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 October 2016 via mobile

We had a lovely overnight stay on Monday 24th October. We arrived quite late in the evening and initially struggled to find a parking space, the reception lady advised us that we could leave the car on the coach bay due to a party at the hotel. We went out for dinner and when we arrived back at the hotel... More 

Helpful?
Thank Charlotte_o77
Gareth M, General Manager at Bexleyheath Marriott Hotel, responded to this review

Dear Charlotte_o77, Thank you so much for your wonderful review and kind words about our hotel. I am absolutely delighted that you enjoyed your experience and sincerely hope to have the chance to welcome you back again soon where hopefully you have chance to enjoy dinner in our restaurant and a treatment in our spa. Best regards, Gareth Marsh General... More 

Wakefield, United Kingdom
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 October 2016

A frosty welcome with no explanation of facilities nor room location. Useless aircon and tired, dated rooms with low beds and paper thin walls. Do not attempt to have breakfast at 0615 or even 0629 as the officious maitre d' will just gesticulate at you from behind his locked door. Rules driven and inflexible. The gym is a cramped sweaty... More 

Helpful?
1 Thank Happytraveller4943
Gareth M, General Manager at Bexleyheath Marriott Hotel, responded to this review

Dear Happytraveller4943, Thank you for your review and I am very sorry that you feel the way you do, following your stay with us. It is extremely unusual for us to receive feedback such as this as we pride ourselves on our high standards and happy guests. However, I will certainly investigate each of your points as we seek to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Treat yourself to stylish luxury at the Bexleyheath Marriott Hotel. Our four-star accommodation features everything you need for a memorable stay in southeast London. Whether traveling for business or leisure, enjoy ideal access to the 02 Arena, Bluewater, and Greenwich. ... more   less 

Additional Information about Bexleyheath Marriott Hotel

Address: 1 Broadway, Bexleyheath DA6 7JZ, England
Region: United Kingdom > England > Greater London > Bexleyheath
Price Range: $115 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bexleyheath Marriott Hotel 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Marriott Kent
Marriott Bexleyheath
Kent Marriott
Bexleyheath Marriott Hotel Kent
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Questions & Answers

Here's what travellers have asked, with answers from Bexleyheath Marriott Hotel staff and other travellers.
6 questions
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3 months ago
7 months ago
Surprise, Arizona, United States
Worthing, United Kingdom

See all questions (6)

Questions? Get answers from Bexleyheath Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a place for a special occation”
 of 5 bubbles PDyche, 14 Nov 2016 | Read review
“Ask about steps once on the floor, although there are elevators, there are still some steps.”
 of 5 bubbles AnnabelM161, 31 Oct 2016 | Read review
“Premier Inn Sidcup much better.”
 of 5 bubbles Happytraveller4943, 20 Oct 2016 | Read review
“Higher floors are more quiet.”
 of 5 bubbles vandam5, 1 Oct 2016 | Read review
“Ask for rroms that over look the front as there is a dual carrigeway at the rear.”
 of 5 bubbles Ring045, 26 Sep 2016 | Read review
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