Riverwood Downs Mountain Valley Resort
311 Upper Monkerai Rd, Monkerai, New South Wales 2415 Australia
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About
#1 of 1 resort in Monkerai
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Cleanliness
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Property amenities
Free parking
Public wifi
Pool
Bar / lounge
Canoeing
Game room
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Lazy river
Outdoor pool
Restaurant
Vending machine
Horseback riding
Billiards
Fishing
Table tennis
Conference facilities
Meeting rooms
Massage
BBQ facilities
Gift shop
Picnic area
Shared lounge / TV area
Self-serve laundry
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Room features
Air conditioning
Private balcony
Iron
Kitchenette
Refrigerator
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Location
311 Upper Monkerai Rd, Monkerai, New South Wales 2415 Australia
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264Reviews9Q+A52Room tips
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Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We were there for a family wedding. It is a lovely location but it would be best if you had a 4 wheel drive to get there as the dirt road is extremely bad and long. It was very hot and the air con was not very cold. We stayed in a spa motel room as we only wanted to stay 1 night and the cabins had a minimum 2 night stay. Spa wall is very high and had to be careful getting in and out to have a shower. Is advertised as tea and coffee making facilities, this usually means jug, tea and coffee sachets, sometimes little biscuits and cups and spoons. All we had was a jug, upon checking out I mentioned all of this was missing (as I didn’t want to be charged for missing items) I was told that shouldn’t have happened as they had a few days to get the rooms ready. I was offered a barista coffee, which I said Thank you but declined as we just needed to get going as we had a 5 hour drive ahead of us. Luckily we had travel mugs in the car from the day before and our own coffee sachets, borrowed a spoon from the room next door and had a cuppa to go. I would not recommend.…
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My wife had an expired voucher to attend RIVERWOOD Downs but she explained to the wonderful staff that her husband [me] had just been diagnosed with a horrible medical condition and just wanted a relaxing weekend before the medical procedures began. They graciously let us stay and we are both truely appreciative. It’s not all about making money . On arrival we were warmly greeted and was surprised that our daughter had purchased a ‘romance package ‘ [which did make us laugh ] So wine etc stocked in the fridge and a dinner in the restaurant. We had been advised that the restaurant was nit available on the Saturday night due to having a wedding function on that evening. No problem as we had made some dinner for that night . To our surprise the restaurant was open on the Saturday night ‘just fir the two of us ‘. We met the head chef and another member of staff who decided under the circumstances that they would give us a ‘special’ evening. To say we were overwhelmed is an understatement. I inquired about how long they had been working there for and both replied that their employer was fantastic with one having worked there for over 20 years . My take from this is that the management treats their staff well and they feel that their services are appreciated unlike so many other toxic management. I was amazed that you could bring your dogs to the outside part of the restaurant for breakfast/lunch and dinner and choose a dish from the menu for your dog!!!!! The park was so relaxing to just walk around or swim in the river or pool. Our cabin was comfortable but you could upgrade or downgrade to suit . I have no idea how many people were there over the weekend but because it is so spread out we had no issues at all. In summary I wish to thank the management and their team for making out stay ‘so special’ and we were humbled . I strongly believe in supporting businesses that value people over profit and I trust my review will only help you further . …
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Great spot if you love your dog.
Bring some inflatables for the river.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed 3 nights in a Riverview Spa Cabin. These cabins are located about 150m away from the main caravan park. The cabins are old with lots of cobwebs on the balcony and externals. There is no river view as the undergrowth in front of the balconies obscure this. Inside there are 2 rooms. A bedroom containing the bed, spa, shower and toilet. In the other room is a mini kitchen and lounge area. Having the toilet in the bedroom with no doors was not appealing. There were no BBQ’s available nearby, Overall felt the cabins were run down and in need of improvement.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
On arrival the place (HUGE) looks great. After travelling for 9 hrs and existing on crackers and cheese we were looking forward to a lovely relaxing meal in the dining room. (Advertised as open for Breakfast/Lunch/DINNER....Arrived, booked in and asked for a dinner reservation. Dining Room closed!!! and only the take-away kiosk open and that closed at 5pm. Remote location and THERE ARE NO NEARBY SHOPS!!!! The deep fryer had been switched off and all that was available were pies and sausage rolls!!! The room was very basic!! (Who rated this place as 4 -4-1/2 stars??? Mickey Mouse???? There were no cereal packets available and not even a toaster. The shower is over a corner of the spa bath (and high to climb into - a danger for frail/elderly people)!!!!! The wallpaper frieze is coming off the walls and looks terrible! Certainly pet friendly (although some owners do NOT pick up after their pets so keep your eyes open) but the place itself is a disgrace and exorbitantly priced!!! A 1-star cabin in a caravan park would have been better!! Thank goodness we will never be going back.…
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Date of stay: July 2022
Cleanliness
Service
Room Tip: Just don't go there.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I stayed here as part of a weekend that had been organised by fellow acquaintances so didn't have a choice of the venue but did however have a choice of the accommodation standard. They have rooms off the hall that we were using that were great for people who were prepared to be very close to the action but very basic. They were only suitable for people who were locals as you had to bring your own linen and the facilities were shared. Next step up were the cabins so a better standard although I didn't see in any of them and the best were the motel-style rooms, some of which had spas and as I like them, chose one of those. As I had my mum with me too this was crucial as she wasn't participating in the activities and so spent quite a bit of time in the room. For those who wanted to camp (not participants in our function) they brought tents, caravans etc and based themselves along the river edge which was close to the hall. Our activities were centered around the main hall and we had exclusive use of this although for some of the dances, had curious onlookers come to see what we were doing. The resort is located in a beautiful valley far from everywhere (about 1 hr 40 from Newcastle) but has a couple of small towns nearby one of which I believe had a small supermarket. It was great for those who want to enjoy the peace and solitude of the area. It had a restaurant, kiosk and an outdoor pool, I bought something from the kiosk and couldn't resist going in the pool as the weather was reasonable for most of the weekend (May 2021). Water was cold but it allowed me to ease my aches and pains from lots of dancing. They also had a nice seating area near the reception which could certainly be enjoyed by those wanting to read a book or have a cuppa. Activities nearby were a bush walking track near the entrance of the park and horse riding. As the hall that we were using was very open to birds flying in and out (and because of the fact we were dancing a lot and needed to keep cool the doors were always open) there was guano everywhere particularly on the walls. I suppose because of the high volumes of birds flying around they don't bother cleaning it up as it would be a losing battle but I was taken aback by this. For youth camps it would have been a great venue as they can all be kept in the one area with enough wrangling although there is a river running through the resort and near to the hall so a close eye would have to be kept on the youngest ones. Might consider staying there again but not for the said dancing weekend and only in summer as it has the potential to be very cold especially overnight.…
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Date of stay: May 2021
Value
Location
Service
Room Tip: All accommodation is on ground level although some stairs have to be negotiated and parking is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Booked a four night stay with friends and our vans on powered sites. Only one tap to hook up to between us. Site was very far from amenities which were not cleaned regularly. Kiosk never open. Road out is dreadful. Did not enjoy our stay at all, would not recommend to anyone.
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Was a lovely park, lots of things to do. The grounds were clean and so were the amenities! The cafe was extremely expensive, but I understand they are far away from everything so you expect it. They had an awesome dedicated dog menu !! It was lovely to see ! Our puppy loved it and the entire park! The front desk ladies were really lovely too! Have another trip booked for June ! Very excited to go back.
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We are back from a few days a Riverwood Downs. We took our small caravan and stayed on a powered site. The area is beautiful, quiet, with activities such as hiking, canoeing, lilo-ing down the river, horse riding and cycling available. We had a pleasant few days with 3 kids. The amenities are pretty basic, but showers are hot at least. Our only real complaint was the one night we ate in the on-site restaurant - expensive and disappointing all round. I had a green curry that would've been better had it come out of jar. They'd be better sticking to burgers and chips and doing them well than offering a large and wide ranging menu that doesn't deliver - hence the low value rating.
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Date of stay: April 2021
Value
Location
Service
Room Tip: Riverside campsites looked nice but were on quite an angle.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Just back from a 3 day trip from Sydney up to Riverwood Downs. Perfect campsite, as you have a range of options. We stayed in one of the timber cabins, which are the cheapest of the cabin options here. I wouldn’t bother with the more expensive ones actually Cabin was clean and beds were comfy. Lots of spare blankets. Towels provided. Reverse cycle air con worked a treat for cold nights. Tv/microwave/full stove/bar fridge/toaster/kettle. Our friends camped and had a river campsite. That was great, as we could have a fire but they said they would’ve preferred the park site at this time of year for the full sun. They sell bags of wood there but if you’re staying for a while, you’ll need quite a few bags (we used 3 x $15 per day)c so better to have wood delivered in. We hired the canoes to go up river a little way and also the tubes to go down rapids. ($30 per hour for canoes) Staff were very friendly. One night we went to tavern for dinner, just to break up the monotony of cooking. Meals were huge and delicious. Could easily share one main between two adults. Kids meals were $14 but included drink and dessert. They loved them. The bar is actually nice and the reception area is also inviting. Heaters/fairy lights etc. Like anywhere in the countryside, you need to slow down a bit and not expect everything to happen straight away. It’s a family run business employing locals. Complaining about delays just ruins things for very one. Took a walk up the mountain but mostly happy riding bikes around, playing cricket, etc etc. We loved this place. Will definitely be back.…
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We were really looking forward to staying at this place as it had everything to offer that we wanted making it a hopefully relaxing break for us both. We had a Spa Cabin which was situated on the river which was a nice location. The cabin was quite dated and full of cobwebs in the ceiling. Plates in the cupboard were not clean and for the over $1600 that we paid for the few nights it was clearly overpriced for what you got. The bed was only a double. There was an additional charge of $15 a change to refresh your towels. We looked forward to dining at the restaurant each night however that was all a sham. The restaurant was to remain closed until the following Friday. We were told we could order meals through the kiosk and on one occasion we did until we realised that all of this service came at the same cost as if we were served in the restaurant in addition to preparing some parts of the meals ourselves. The kiosk was seldom open and when it was the lady behind the counter was very friendly. The canoe hire was a rip off as you are very limited in where you can paddle and for the hourly rate, the distance covered was about 600mtrs before having to turnaround. Horse riding was advertised but not available. Masseur was not available despite being told otherwise. Apparently was on a week off however there was no fill in for them. In the end we ended up travelling to Dungog and Gloucester to have a nice meal out which was clearly not going to happen at this place. Overall, nice location but way overpriced for what is actually offered/available. How the business could feel satisfied that they are offering a level of service etc that falls way short of what is shown online or their brochures and charge you full rates is very poor business.…
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Date of stay: February 2021
Value
Rooms
Service
Room Tip: Bring your own camper or try somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
USD 11 - USD 144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riverwood downs mountain valley hotel monkerai
LOCATION
AustraliaNew South WalesMonkerai
NUMBER OF ROOMS
38
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Claim Your ListingRIVERWOOD DOWNS MOUNTAIN VALLEY RESORT (AU$17): 2023 Prices & Reviews (Monkerai) - Photos of Resort - Tripadvisor
Frequently Asked Questions about Riverwood Downs Mountain Valley Resort
What are some of the property amenities at Riverwood Downs Mountain Valley Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Riverwood Downs Mountain Valley Resort?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Riverwood Downs Mountain Valley Resort?
Yes, free parking is available to guests.
Are there opportunities to exercise at Riverwood Downs Mountain Valley Resort?
Yes, guests have access to a pool during their stay.
Are pets allowed at Riverwood Downs Mountain Valley Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Riverwood Downs Mountain Valley Resort offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Does Riverwood Downs Mountain Valley Resort have any great views?
Yes, guests often enjoy the river view available here.
Is Riverwood Downs Mountain Valley Resort accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.