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10 Portofino Dr, Pensacola Beach, FL 32561-2465
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#5 of 10 hotels in Pensacola Beach
Location
Cleanliness
Service
Value
Portofino Island Resort’s two- and three-bedroom beach condo rentals or "Sky Homes" are designed to provide your very own modern, luxury sanctuary while staying naturally connected to the natural beauty of the Gulf Coast. Every room in every Sky Home has a water view. No Sky Home sits below the fifth floor. Spacious and comfortable, each Sky Home is at least twice as wide as a typical beach condo. With private water-view balconies, each is equipped with all the conveniences you’d expect to find in a premier resort, including spacious closets with extra linens and pillows, as well as a dishwasher, washer/dryer and much more. Every room has its own full bathroom plus a half-bath for Sky Home common-area use. Each of Portofino’s five Mediterranean-inspired towers features its own exclusive outdoor pool and revitalizing whirlpool spa, plus covered parking for your convenience. Gaze across the serene waters of Santa Rosa Sound or the Gulf of Mexico from your own private balcony. Relax after a day at the beach over dinner prepared in your fully-equipped kitchen. For an added level of luxury, try our Premier Club Chef-to-You and Spa-to-You services and let our talented chef and experienced massage therapists provide their services in the comfort and privacy of your own suite. Named one of Southern Living’s 10 Best Family-Friendly Beach Hotels in Florida
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Wifi
Hot bath
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Yoga classes
Fitness classes
Sauna
Coffee shop
Restaurant
Kids' meals
Outdoor dining area
Vending machine
Poolside bar
Boating
Mini golf
Snorkelling
Tennis court
Water sport equipment rentals
Aerobics
Aerobics offsite
Kids club
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Dining area
Private balcony
Coffee / tea maker
Dishwasher
Cable / satellite TV
Flatscreen TV
Room service
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Bay View
1521Reviews57Q+A100Room tips
Traveller rating
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Popular mentions
Wanderlust428 wrote a review 21 Oct
2 contributions
Everything at this resort is too spread out and it is not well kept. Getting to the beach is not convenient. If you are traveling with kids who want to go to the beach, don’t stay here. It’s a hassle to get to the beach. Stay somewhere beachfront with direct beach access. Also, the condo was terrible. When you pay over $2000 in the off season, you expect better quality. Curtains were ripped down in one room and thrown in a closet, but the bolts and track were still on the ceiling. It’s a beautiful view, but it would have been nice to have the option to close the curtains for privacy or to keep the bright sun out. I also cut my hand turning on a lamp that was cracked that had broken pieces sticking out the side. Upon arrival a light fixture was hanging from the wall by an electrical cord, but that was fixed about 24 hours after reporting it. The towel rack in the bathroom was on the floor initially and then when maintenance tried to fix it, they didn’t use the correct wall Mount pieces and ended up just hanging it from a screw and obviously had never hung a towel rack before, so it was not usable. None of the televisions worked in the unit. We reported it every single day. It would have been nice to let our kids watch cartoons in the mornings. It is not a relaxing or convenient location.
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Date of stay: October 2021Trip type: Travelled with family
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GlobalCitizen861 wrote a review 7 Oct
Louisiana9 contributions23 helpful votes
We’ve been visiting this resort since 2007 and regret that their standards have changed so much that it is no longer as desirable - especially for the cost. If it were a couple hundred bucks a night, I’d still complain to the resort but would write of off, However, it’s not not even close to that. The units are becoming so overused and in desperate need of updating. There are so many large, noisy and obnoxious families patronizing the place that it just not feel like it once did; chill and low key. And now are planning 2 more towers! Ugh. Hence an excellent rating from years ago, has now become average b/c that’s the way this place feels now.
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Date of stay: October 2021Trip type: Travelled with family
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acid refux wrote a review Sep 2021
4 contributions2 helpful votes
Having friends that have stayed at Portofino and one that works their occasionally we knew in advance that the staff was arrogant. When I asked simply to photograph their Pensacola Pelican behind the spa, the condescending attitude of the young person behind the glass was only surpassed by his arrogant tone. Sharing my experience with others, I find my experience all too common. Those that have stayed there all agree the property and staff are not what it used to be.
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Date of stay: September 2021
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded 3 weeks ago
Hi there- thank you for bringing this to our attention. We apologize for the experience you had at our spa desk. Providing exceptional customer service is one of our top priorities and the actions your described do not meet our standards. We have notified our management and are looking into these concerns internally. Please come back and see us again next time.
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TracynBrian S wrote a review Sep 2021
1 contribution1 helpful vote
Rented the Penthouse 3 bedroom. Patio furniture looks like a graveyard of used furniture. No dining table on patio. Ice maker doesn’t work. Stay away from tower 5 room 2101. Owners are careless. Patio furniture in master closet. Ridiculous
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Date of stay: September 2021Trip type: Travelled with family
1 Helpful vote
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Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded 4 weeks ago
Hi Tracy - thank you for bringing the concerns to our attention. We apologize for the conditions of your room during your stay. We'd like to learn more about these issues to see how we can improve and what we can do to make things right. Please give us a call: 850.916.5000. Please come back and see us again next time.
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594DonnaW wrote a review Sep 2021
Tupelo, Mississippi67 contributions37 helpful votes
We have been coming to Portofino for nearly 20 years and this is our first bad experience. We have stayed in 3 of the 4 towers and never had a bad condo until this one. Pros: Beautiful view, great beach, staff and maintenance(they tired to fix some of the issues) Cons: The floors were dirty and didn't feel like they had been mopped. The washer smelled awful!, The bed in the master was very uncomfortable, Thin and rough sheets, worn towels, The sink in the 2nd bathroom was stopped up. The AC in the 2nd bedroom was not working well. (10-15 degrees hotter in that room. Limited kitchen supplies( Units in the past have been well stocked.) Junk in the closets(old electronics, TV, old glass top to a table etc.
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Date of stay: August 2021
Rooms
Cleanliness
Service
Room Tip: Do not stay in Tower 1 room 1808
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2 Helpful votes
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Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded 7 Sep 2021
Hi Donna - thank you for bringing the concerns to our attention. We apologize for the conditions of your room during your stay. We'd like to learn more about these issues to see how we can improve and what we can do to make things right. Please give us a call: 850.916.5000. Please come back and see us again next time.
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PRICE RANGE
USD 391 - USD 975 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
portofino island hotel, portofino island pensacola, portofino pensacola fl, portofino island resort spa, portofino is resort, pensacola portofino condo, beach pensacola portofino
LOCATION
United StatesFloridaFlorida PanhandlePensacola Beach
NUMBER OF ROOMS
378
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Frequently Asked Questions about Portofino Island Resort
Which popular attractions are close to Portofino Island Resort?
Nearby attractions include Gulf Islands National Seashore (6.0 km), Pensacola Beach (6.6 km), and Pensacola Beach Gulf Pier (6.2 km).
What are some of the property amenities at Portofino Island Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Portofino Island Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Portofino Island Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Portofino Island Resort?
Yes, free parking is available to guests.
What are some restaurants close to Portofino Island Resort?
Conveniently located restaurants include Water Pig BBQ, Red Fish Blue Fish Pensacola Beach, and The Grand Marlin of Pensacola Beach.
Are there opportunities to exercise at Portofino Island Resort?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Portofino Island Resort?
Yes, self serve laundry and a clothes dryer are offered to guests.
Does Portofino Island Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Portofino Island Resort?
Many travellers enjoy visiting Fort Pickens Area (10.9 km), Veterans Memorial Park (14.1 km), and St. Michael's Cemetery (14.7 km).
Does Portofino Island Resort have any great views?
Yes, guests often enjoy the harbour view available here.