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Hilton Pensacola Beach

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Hilton Pensacola Beach
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2,004 Reviews from our TripAdvisor Community

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Showing 1,981: English reviews
Opelika, United States
Reviewed 25 June 2016

We have stayed here many times and always had great service by friendly and respectful people. Love being right on the beach and easy accessibility to great food. The bar in the hotel is great and the restaurant has very enjoyable meals. Hope to stay here again soon.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Robert T
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Robert T., Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so happy to hear that you visit us often and always enjoy your stay. Thanks for your compliments regarding our friendly and respectful staff, our beachfront location, and our delicious food...

gatorbait555
Reviewed 25 June 2016 via mobile

To much money for being so crowded. Pool staff pulled my towel and I lost my pool chair because we went for a walk on the beach.. Explanation was they were extremely busy and if you are not in your chairs for an hour you lose your spot. Problem is the pool is way over crowded for the amount of...

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Helpful?
1Thank gatorbait555
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear gatorbait555, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so sorry to hear that you did not have an enjoyable experience at our hotel. We appreciate your feedback regarding the amount of pool chairs and the bathroom condition. Our executive team...

Clovis, New Mexico, United States
Reviewed 24 June 2016 via mobile

Poor customer service (besides night manager on second night of stay) and dirty!!! Should have steer cleared when they screwed up our reservation even though I made it before we left here going East bound so we have a place to stay coming back thru. When I booked it, I confirmed it with the front desk girl 4 or 5...

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Helpful?
2Thank Lisa T
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Lisa T., Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so sorry to hear that you did not have a good experience at our hotel. We appreciate your detailed feedback as we are always trying to improve. Our executive team is...

Little Rock, AR
Reviewed 23 June 2016

My second time to stay at this hotel, both for conventions. My stay was 3 years ago and while the facilities were nice, the customer service was terrible then. We had a completely different experience this time, so I suspect a management change. The facilities are what you would expect from a Hilton resort - very clean, updated, beautiful coastal...

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Helpful?
Thank CBurn11
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear CBurn11, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so happy to hear that you had an amazing experience at our hotel during your second visit with us. Thanks for your compliments regarding our amazing staff, beautiful coastal décor, beachfront location,...

Reviewed 23 June 2016

I only leave reviews for 2 reasons: Really bad or EXCELLENT!! This was EXCELLENT!! The hotel was in the perfect location, the staff was friendly, quick, and attentive - best service I'd had in a while. I wish I could remember the names of the people who helped us, but everyone from our waitress, to the door guys, to the...

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Helpful?
Thank Tessa H
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Tessa H., Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so happy to hear that you had an awesome stay at our hotel! Thanks for your compliments regarding our excellent service, friendly staff, delicious food, nice pool area, and beautiful beach....

Saint Augustine, Florida
Reviewed 23 June 2016 via mobile

The hotel was right on target with decor, amenities and cleanliness. More noticeable was the motivated, helpful staff- very willing to assist with any inquiry and cheerfully helpful in nature. Beaches are gorgeous in this location, and they optimize the beach front and a live view and poolscape. Parking is simple and convenient. I'd pay the extra for beachfront balcony...

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Helpful?
Thank Darby B
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Darby B., Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so happy to hear that you enjoyed your time at our hotel. Thanks for your compliments regarding our cheerful and helpful staff, gorgeous location, and convenient parking. Thanks for staying with...

Fayetteville, United States
Reviewed 22 June 2016

We have been to this hotel 5 of the last 7 years for our family vacation and it has been great every time. Highly recommend. We bring our two children as well as another couple and their two children of a similar age, and everyone has a great time. We never run our of things to do with the kids,...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jake B
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Jake, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. It's so awesome to hear that you guys visit us often for your family vacation! Thanks for the compliments regarding our family-fun activities, convenient location, and our beautiful beach. Thanks for staying with us!...

Duncanville, Texas
Reviewed 22 June 2016

I liked my stay here. Nice beach approach. Pool area appeared to be very nice, but I didn't get a chance to use 9 working a convention). Food is good. They have a ice cream parlor, small snack shop. Several restaurants w/in walking distance. I would suggest using valets.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Bill L
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Bill L., Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so happy that you enjoyed your visit at our hotel. Thanks for your compliments regarding our nice pool area, good food, our awesome valet staff, and our convenient, pedestrian-friendly location. Thanks...

Miami, Florida
Reviewed 22 June 2016

Fabulous setting right on the beach Restaurant is $$$ , but you can walk across the street to more reasonable places to eat Staff is extremely attentive and friendly. This property is the definition oh Hilton!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank DonaLevine
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear DonaLevine, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so happy to hear that you had a fabulous time at our hotel. Thanks for your compliments regarding our beachfront location, our attentive staff, and our beautiful property. Thanks for staying with...

Houston, United States
Reviewed 22 June 2016

Great location and facility for your family Summer Vacation. Pools were great and beach was even better. Staff was polite and helpful throughout our stay - typical of what you'll find at most Hilton properties.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Quincy B
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Quincy B., Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am happy to hear that you and your family had a nice summer vacation at our property. Thanks for your compliments regarding our nice pools, beautiful beach, and our polite staff. Thanks...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
H2O Cajun Asian Grill
H2O Cajun Asian Grill
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
At our beachfront hotel in Pensacola Beach, Florida – recently named No. 5 of all U.S. beaches by TripAdvisor – we treat every guest to an extraordinary experience, from the minute you check-in to the moment you check out your private Gulf front balcony. All of our stylish and comfortable rooms come with a view, because there’s water in every direction – whether you’re looking at the Gulf of Mexico or the Santa Rosa Sound. Even our wide-open lobby feels aquatic – decorated in shades of blue, with glass chandeliers like floating bubbles and floor-to-ceiling windows overlooking our pool deck, which leads to the beach. Which leads to the beach … there is so much to do here, whatever you like to do. Relax. Dine. Swim. Shop. Explore. Pensacola Beach and the inland City of Pensacola are home to beautiful scenery, exciting arts and culture, interesting history, boundless outdoor adventure and culinary delights to please any palate. We’re located on one of the world’s whitest beaches, in the center of everything. When you stay with us, you’re within walking distance of the most popular local restaurants and attractions. We’re also the best place on the island to host your meeting, special event or beach wedding. ... more   less 

Additional Information about Hilton Pensacola Beach

Address: 12 Via de Luna Drive, Pensacola Beach, FL 32561-2004
Region: United States > Florida > Florida Panhandle > Pensacola Beach
Price Range: $227 - $707 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Pensacola Beach 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Hilton Pensacola Beach Gulf Front Hotel Pensacola Beach
Pensacola Hilton
Hilton Garden Inn Beach Pensacola
Hotel Style:
#1 Green Hotel in Pensacola Beach
#5 Business Hotel in Pensacola Beach
#6 Family Hotel in Pensacola Beach
#6 On the Beach Hotel in Pensacola Beach
#6 Romantic Hotel in Pensacola Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Pensacola Beach staff and other travellers.
29 questions
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Concord, NC

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views on higher floors, we were right across from the elevator but didn't have any trouble with noise.”
 of 5 bubbles megraeter108, 14 Feb 2017 | Read review
“Higher floors have better views but elevators are VERY crowded in season.”
 of 5 bubbles MKay21, 2 Feb 2017 | Read review
“Select Tower 2; it's taller and has views of both the gulf and the bay”
 of 5 bubbles chrismH6426XS, 2 Feb 2017 | Read review
“Rooms on the south side have a view of the beach, rooms on the north side have a view of the bay.”
 of 5 bubbles dpalm2017, 25 Jan 2017 | Read review
“Get a room with a view!”
 of 5 bubbles backtotheislands, 22 Jan 2017 | Read review
5 of 5