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Sheraton Hsinchu Hotel

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438 Reviews from our TripAdvisor Community

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Showing 297: English reviews
Mumbai (Bombay), India
Reviewed 1 week ago

Pros: Well equipped hotel with all that you need for a business trip. There are convenience stores nearby. There are places to get food at even odd hours of the day nearby. Staff is polite,helpful and courteous they are always having a smile. Rooms are big enough. Breakfast is great with enough variety and sufficient space to accommodate a large...

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Helpful?
Thank Rho1
新竹豐邑喜來登大飯店, Marcom at Sheraton Hsinchu Hotel, responded to this review

We appreciate that your feedback for all experience. And I will directly address the laundry issue to the related department.

Canada
Reviewed 1 week ago

Hotel is a bit out of the way, but there is a shutte to downtown. Nice upgrade to a suite, room was very quiet. Huge hotel, 2 buildings. Restaurant breakfast was disapointing. Lots of selection but everything felt off, cold/dry, not right. Lounge breakfast was simpler but better. No complaints.

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Helpful?
Thank vanabb
新竹豐邑喜來登大飯店, Marcom at Sheraton Hsinchu Hotel, responded to this review

Thank you for choosing Sheraton Hsinichu Hotel, and we appreciate your feedback. I will directly address your issue to related department.

Washington D.C.
Reviewed 2 weeks ago

Spent 2 nights here in December (25th & 26th). The hotel is grand in size and upon entering the lobby, you know instantly that it is on the high end side of the spectrum. I arrived early in the morning with plans of dropping off my luggage and returning later in the evening to check-in. They actually pre-checked me in,...

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Helpful?
Thank heysnoopy
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

It's our pleasure to have you here, we will keep improving it when you meet us next time.

Taipei, Taiwan
Reviewed 3 weeks ago

Although this is not my first time to stay here, Sheraton Hsinchu always make me feel like at home. Their staffs are well trained and very kind to help the guests. If you want to do some exercise, you should try their gym and swimming pool because the facilities are very good and clean. For breakfast, they have many kinds...

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Helpful?
Thank ab8328
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Shanghai, China
Reviewed 18 December 2016

Excellent hotel with excellent service! Had a great visit and would be happy to comeback soon. Even when I had a small issue with my room, but the staff did everything to solve it as quick as possible.

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Helpful?
Thank Fredrik-Lundqvist
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

San Francisco, California
Reviewed 8 December 2016

This is my third time staying at the Hsinchu Sheraton in the last 2 years. The hotel is consistently spotlessly clean, and service is impeccable. All staff are very helpful, without being overdone. Breakfast is plentiful and tasty. The rooms are spacious, and the bathrooms are about perfect, having a large tub and combo rain shower head (along with plenty...

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Helpful?
Thank zibudog
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

San Jose, California
Reviewed 25 November 2016

Had a wonderful stay at this Hotel. Check-in was fast and efficient even though we arrived late at night. The room was very spacious, comfortable and clean. We especially loved the large shower stall. They gave us a bowl of fresh fruits in the room which was refreshing, and there was a bowl of apples on the hallway, which was...

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Helpful?
Thank Peter Y
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Taipei, Taiwan
Reviewed 20 November 2016

We stayed here on a last minute decision and checked-in literally in the middle of the night. The staff is friendly. The room was spacious and Sheraton quality clean. Unfortunately the breakfast isn't so great and the line was long on the weekends. There are plenty of restaurants within hotel property. Kids would love the swimming pool and buffet.

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Thank amyjan
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! And we will address your feedback directly.

Edinburgh, United Kingdom
Reviewed 11 November 2016 via mobile

This is another Sheraton in Asia that is clean, spacious, good breakfast options and facilities, all at a very good price. The check-in was particularly friendly and efficient which was great when stepping off a long haul flight. Check out in the morning is busy so beware if you want a sharp departure. I can highly recommend the local APA...

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Thank PiperW
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Bangkok, Thailand
Reviewed 11 November 2016

Having contacted Sheraton Hsinchu by email on numerous occasions regarding a reservation inquiry I finally had someone email me back to say they were confirming my book, however I had never actually booked a room! Also I had made enquiries about the Christmas dining event and was told that someone else would be contacting me, but that never happened. As...

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Helpful?
Thank sammyl82
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

We apologize that we gave you this experience. Would you please give us a chance to make up this situation. Please email us: marcom@sheraton-hsinchu.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast Available

Additional Information about Sheraton Hsinchu Hotel

Address: No.265 Section 1, Guangming Sixth Road, Zhubei City, Hsinchu County 302, Taiwan
Region: Taiwan > Hsinchu County
Price Range: $173 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Hsinchu Hotel 4.5*
Number of rooms: 13
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hsinchu Hotel staff and other travellers.
4 questions
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West Linn, Oregon
over a year ago

See all questions (4)

Questions? Get answers from Sheraton Hsinchu Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms hardly have views but who needs a view when you have a comfy bed and excellent tub.”
 of 5 bubbles Gorgeousbella, 10 Sep 2016 | Read review
“Ask for the Club floors”
 of 5 bubbles garyt200, 15 Aug 2016 | Read review
“Does not matter. Each room is excellent.”
 of 5 bubbles UlasYuksel_Tr, 9 Aug 2016 | Read review
“This hotel has two wings, get the room in the wing which has fitness center.”
 of 5 bubbles rohita986, 19 Jul 2016 | Read review
“Don't accept a room facing the west in the summer.”
 of 5 bubbles TM903, 27 Jun 2016 | Read review
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