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Leofoo Resort Guanshi

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Leofoo Resort Guanshi
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213 Reviews from our TripAdvisor Community

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Showing 116: English reviews
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Hong Kong
Reviewed 1 week ago via mobile

I'm writing this review at 10pm. The noise pollution has been going on since we got back into the room at 6pm - children yelling and crying, people stomping around upstairs, things being dropped on the floor upstairs, etc. It's really quite unbearable and we can't get a good night's sleep because the sound proofing here is so terrible. If...

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Helpful?
Thank Amnesiao
Management response:

Dear Amnesiao , Thank you very much for taking the time to share with us your feedback following your recent experience at Leofoo Resort Guanshi. We understand your frustration and please accept our sincere apologies for the unpleasant experience you encountered with during your stay. We will definitely share your feedback with our management team, immediate training and action will...

Reviewed 4 weeks ago via mobile

Check-in average Most information are in chinese Reached resort late, like others said be prepared with your own food. We don't fancy buffet. Resort may want to consider some international selection sandwiches, burger, noodles/dry/soup and rice rather then just buffet. room condition is bad, very rundown, sagging bed, dirty corners, cracked walls, dark walkway.... like other travellers photos posted. bathroom...

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Helpful?
1Thank Tay G
Management response:

Dear Tay G, Thank you for your comments regarding your recent visit with us. We understand your frustration and please accept our sincere apologies for the unpleasant experience you encountered with during your stay. We will definitely share your feedback with our management team, immediate training and action will be conducted to improve where we have fallen short on meeting...

Malaysia
Reviewed 4 weeks ago via mobile

The price range definitely should qualify that this resort should be consider as 5 star hotel. However, it was more like a 3 star hotel experience where rooms are not that clean. Staff friendliness could be better. It was really fun and great experience to see animals up close. With a lot of activities (chargeable and pretty pricey), kids have...

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Helpful?
Thank teyluyi8808
Management response:

Dear teyluyi8808, Thank you very much for taking the time to share with us your feedback following your recent experience at Leofoo Resort Guanshi. Please excuse us for not being able to meet the standard and it is through your comment that drives Leofoo Resort Guanshi to service perfection. Once again, thank you for your feedback which gives us a...

Singapore, Singapore
Reviewed 18 March 2017 via mobile

The hotel is like stay inside a zoo, early morning can see the animal once you look outside the windows. At night can see the animal sleep. There are a few types of animal can be seen, Everyday around 730 is animal feeding time.

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Helpful?
Thank patrickwong13
AngelYtw, 客戶關係經理 at Leofoo Resort Guanshi, responded to this review

Dear patrickwong13, Warmest Greetings from Leofoo Resort Guanshi and thank you for taking the time to share with us your feedback. Your comment is truly encouraging for the entire team, and we are proud that we were able to contribute in making your trip an enjoyable one. We look forward to the pleasure of welcoming you back to the hotel...

Ahmedabad, India
Reviewed 17 March 2017

The resort is really fun! The rooms are spacious, decor is fabulous and the best part is the closeness with the animals. We had the room facing girrafes and zebras and our son went crazy about it. Its been over a month that we visited and he still can't stop talking about it! Their activities are totally in sync with...

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Helpful?
Thank StutiTrivedi
Justine CY, 客戶關係經理 at Leofoo Resort Guanshi, responded to this review

Dear StutiTrivedi , We are very pleased to learn that you had a memorable stay. Your feedback is truly encouraging for the entire team, and we are proud that we were able to contribute in making your trip an enjoyable one. We will continue to do our very best in carrying forward our service principles for the comfort and satisfaction...

Newport Beach, California
Reviewed 17 March 2017

My family and I were really looking forward to this getaway. We have a 2 year old daughter and she loves animals. Seemed like a perfect place for the family, but was to contrary belief. Let's start with the negatives... 1) Customer Service: The front desk is the first place you go in a hotel and that's your first impression....

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Helpful?
2Thank bantam99
Reviewed 7 March 2017

1.收費一晚1W5以上.房間發霉.粉刷手去摸會掉.小孩不宜 2.只有製冰機沒有熱水.要自己煮.我以為我來到廉價民宿.親子行程不宜 3.天氣冷4:00才能CHECK IN...一堆人像難民擠在Lobby... 4.附的餐點極差.熱食沒保溫.拿到桌上都變冷的 5.所有附的活動都要另外收費.除了六福村以外.那天很冷...我們哪裡都去不瞭. 說實話.我寧願多花點機票錢去新加坡或泰國看真正的動物園. 1.Cost NT$15,000 for one night, but sleep in a moldy environment, you can easily erase the paint in the room. 2.You need to DIY for hot water, they don't provide it.I thought I was in a flophouse.Not a good place for parenting. 3.Check-in till 4:00pm, the weather of the day I went was...

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Helpful?
2Thank Ziv H
Justine CY, 客戶關係經理 at Leofoo Resort Guanshi, responded to this review
Google Translation

親愛的Ziv H 您好, 很榮幸能於關西...

Reviewed 15 February 2017 via mobile

This is a great place for the family. Children love this place. Rooms are spacious and scenery is fantastic. The theme park is a bit run down and old. Not many tourists inside so we didn't go in. Spend our time around the resort

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Helpful?
Thank SP N
Justine CY, 客戶關係經理 at Leofoo Resort Guanshi, responded to this review

Dear SP N, Warmest Greetings from Leofoo Resort Guanshi and thank you for taking the time to share with us your feedback. Your comment is truly encouraging for the entire team, and we are proud that we were able to contribute in making your trip an enjoyable one. We look forward to the pleasure of welcoming you back to the...

Reviewed 18 January 2017 via mobile

We stayed at Leofoo resort for a night and the kids couldn't get enough of it. We booked the room that is facing the main area where we can see the giraffes, zebras, rhinos etc. The stay comes with dinner and breakfast at the restaurant. Food was nice and there's a wide selection. The kids loved watching the animals. The...

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Helpful?
Thank Jessdoit
Justine CY, 客戶關係經理 at Leofoo Resort Guanshi, responded to this review

Dear Jessdoit, Your feedback is truly encouraging for the entire team, and we are proud that we were able to contribute in making your trip an enjoyable one. We will continue to do our very best in carrying forward our service principles for the comfort and satisfaction of our guests. We look forward to the pleasure of welcoming you back...

sg
Reviewed 9 January 2017

Did not want to go to bed, because we still want to look at the animals. Can't wait to wake up because we want to look at them again !! We loved the closeness to the animals and the fresh air !! Plenty of activites for kids in the resort and in the theme park nearby (resort provide shuttle service...

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Helpful?
Thank lyen307
Management response:

Dear, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Leofoo Resort Guanshi. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the cleanness of our room....

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Concierge

Additional Information about Leofoo Resort Guanshi

Address: No.60, Gongzigou, Ren'an Vil., Guanxi Township, 306, Taiwan
Region: Taiwan > Hsinchu County
Price Range: $249 - $502 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leofoo Resort Guanshi 4*
Number of rooms: 161
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Questions & Answers

Here's what travellers have asked, with answers from Leofoo Resort Guanshi staff and other travellers.
8 questions
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Questions? Get answers from Leofoo Resort Guanshi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best part of these rooms is the view of animals. Choose the ones you love - flamingoes / rhinos / zebras / girrafes / lemurs!”
StutiTrivedi, 16 Mar 2017 | Read review
“choose the giraffe rooms. beware of mold.”
  • mold!
  • mold!
  • mold!
bantam99, 16 Mar 2017 | Read review
“the congo rooms have better view of the roaming animals..”
lyen307, 8 Jan 2017 | Read review
“Giraffe Block Conga greenary room - cheaper and view of animal is better in the room.”
  • Room window is covered with dust so the view from room is a let down.
Muzie, 5 Jan 2017 | Read review
“The best views for the animals are about mid-way along the two rows of rooms facing the inner animal area.”
lostlotus, 3 Jan 2017 | Read review
5 of 5