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Well known as an 'oasis of the city', Namba Oriental Hotel offers you a quiet and relaxed time after you step into the building from the exciting city of Namba. Feel the most comfort from our hospitality.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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This hotel is perfectly located, close to the Namba Nankai train station (perfect if you're coming or going to the airport). It's under an arcade, with lively shops, restaurants, and surroundings. It is also only a few meters from Dotonbori.
Breakfast was ok, comparable to other hotels of similar class. The hotel itself is a little dated, but well maintained.
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Date of stay: November 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Go807309, Staff at Namba Oriental Hotel
Responded 29 Jan 2020
"Thank you for staying at Namba Oriental Hotel. We would like to thank you for your feedback. We are committed to making improvements so that we can provide even more satisfaction in the future, such as creating atmosphere within the building, improvements in the rooms and facilities and will provide even more better service. We would be so much appreciate it, if you could stay in our hotel it again. We are looking forward to welcoming you back soon."
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of the hotel is perfect for tourists since it is strategically located at the center of Namba. Access to the hotel is by foot, do not expect a car or bus to drive you all the way to the hotel. Still it is accessible by foot. During my travel last Dec 2022, the room temperature is centrally controlled and we cannot adjust our preferred temperature making us open the window to lower the temp. However, the room was clean and neat. Good work of housekeeping for 6 nights. Breakfast is buffet with decent selection. If you are tightening budget, you have options of lawson and mcdonalds beside the hotel. Hotel has a fountain and opendoor lounge at the 4th floor for guests. Nice place to chill and rejuvinate before your next tour or shopping.
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Date of stay: January 2023Trip type: Travelled with family
Room Tip:just factor in the distance of the hotel to the street access for your bus or car. It is around...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Namba Oriental Hotel Osaka is an ideal hotel given its location - a few steps away from Namba station, Dotonburi and the shopping area. There are several restaurants and convenience stores near the hotel. Room is quite spacious, clean and well maintained. The lobby is at the 3rd floor and they also allow guests who arrive early to leave their luggages by the lobby before check in time. From the airport, you can ride the Rapit train and then alight at Namba Station (last stop). Since the hotel is situated inside the shopping area, away from the main road, the hotel cannot arrange taxi pick up for the guests, otherwise, its a highly recommended accommodation in Osaka.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Walking distance from Namba station.
Easy access from and to the Kansai airport via Rapid train...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I stayed at Namba Oriental Hotel during my trip to Osaka and I must say that the location is really great. The hotel is located in the heart of Namba, within walking distance of many shops, restaurants and metro station, making it really easy to explore the city. The staff was very friendly and helpful throughout the stay, always ready to assist us with a smile.
However, the room we were allocated was quite small for three people. Despite the impeccable cleanliness and overall comfort, the limited space made it a bit difficult to manage luggage and move freely around the room.
Overall, I highly recommend this hotel for its strategic location and great service, but keep in mind that rooms may be a bit cramped if you're traveling in three.
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room was quiet and adequate and the bed was especially comfortable. I would have appreciated an armchair, as the couch and bed were only a few inches off the floor. Staff made the most of limited English. If you like a good breakfast, the buffet is a good choice, but might be too expensive if you just want coffee and a croissant.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sakakibara Miho, 支配人 at Namba Oriental Hotel
Responded 1 Nov 2023
Thank you very much for staying at the Namba Oriental Hotel. Thank you for taking time out of your busy schedule to provide us with your valuable feedback. We will continue to make every effort so that you can choose us from among the many hotels in the future, We will do our best to make your stay in our hotel the best choice among many hotels in the future. We look forward to serving you again.
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Excellent location. 5 mins walk to Namba Metro/Nankai Station with plenty of underground shops. Covered walkaway to the hotel. Dotonbori/Shinsaibashi Suji Street is just 5-10 mins walk. Namba Yasaka Shrine about 15 mins walk. Big room size, clean & good facilities available. Has a nice fountain and relaxing area on 4th floor. Lots of shops/eateries around the hotel. Lawson is just next door on the ground floor. It was really convient to take the metro and also the Nankai Express to Kansai Airport. Will surely stay here if ever we visit Osaka again.
Only the staff are less well versed in English.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:It is a recommended stay in Osaka. You will not regret.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This place is just gross. Walking to the room all you can smell is smoke. Once we got into the room all of the walls are all marked up and the air conditioning doesn’t work. The carpet is old and worn. The rooms and hotel look like they have not been updated since it opened. It’s very dingy feeling like a by the hour hotel. Would not recommend.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I gave them 3 stars just for the location. The hotel is seriously outdated and the pictures you see are 20 years old. Mold everywhere in the hotel. Carpet smells of smoke and mildew. Huge cracks throughout the hotel and rooms. Low water pressure. Dingy bedding and sheets, even when they replace them with new ones. You're paying for the location. As long as you're aware of that before you go, don't expect much. 4 star price, 3 star hotel.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I recently got home from Japan where my girlfriend and I did a trip to Tokyo, Hiroshima, Kyoto and others. I stayed at the Namba Oriental hotel and loved it. The place is central to everything and a good spot very close to Namba station. The people are nice and friendly and the lobby has a great pub called 'the hub" which is a traditional english pub with big pints and bar food which plays sports and good music. The rooms are very nice. I stayed in a standard room which had a queen size bed a couch and a plasma tv. The bathroom has your standard toilet(with additional features) and a shower. I got a good rate and paid about 115 Canadian a night, which is a great price for anywhere in Japan for a upper scale place like this. I would highly recommend it to anyone. I picked this hotel based on reviews I read from other people to which I have one thing to add. The directions recommended above are very, very difficult to follow and when you first step into Namba Station you will be very overwhelmed as its about 10 stories deep with a shopping mall and 3 train lines (you get the picture). We never found exit 21 B until near the end of our vacation and the fountain mentioned is a couple of little spouts of water coming from the floor( i didn't even notice it). If you pick this hotel this is what I reccomend. When you get to Namba station, find anyway out to the street once up there ask where it is (people are very nice and will help you, take a map of the street. Its right beside mister donut and mcdonalds(another plus). If you want to try and find it in the station. Look specifically, I mean specifically for a sign above which says "NAMBA WALK" this is an underground pathway on the same floor as the subway exit do not go up or down any elevators. Follow the namba walk it goes both east and west from where you come out and the numbers for the exits are hard to see. Go about 300 metres each way and find the B21 exit. You will know your there because there will be two escalators. Go up the escalator and you will come up at the arcade. Continue to walk straight and you will see a mcdonalds on your left hand side. If you see wendy's you've gone to far. Go up to the 3rd floor and check in.
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Date of stay: October 2006
Value
Rooms
Location
Cleanliness
Check-in / front desk
Service
Business service (e.g., internet access)
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So, a colleague asked me, do you here write a positive comment about hotels. Look at my profile and you will see I do!.....but the Namba Oriental hotel was horrendous! Paid for an extra night so I could check in early (0600). Checked in showered came back and they didn’t clean the room. How do I pay for a hotel room and not cleaned at all....Charged me tax that I had already paid for..... and the product is old and worn out!
They need to appreciate the customer and not the almighty yen! Learn to provide a non manual only service and accommodate to the consumer.
To the management.....your team needs some training.
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Date of stay: February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Go807309, マネージャー at Namba Oriental Hotel
Responded 27 Nov 2018
Thank you for choosing Namba Oriental Hotel for your recent trip in Osaka. Your valuable feedback is greatly appreciated and surely enables us to continuously improve our operation and guest service. We very much hope to have the opportunity to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There is no free breakfast unless you book room which includes breakfast packages.
When i was there in January, they gave me a discount coupon to use for breakfast as i booked my room without breakfast which was useful as i always sleep till late
There are more places to choose from in the Sennichimae area.
PRICE RANGE
AU$164 - AU$334 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
namba oriental osaka, hotel namba oriental, namba oriental hotel
LOCATION
JapanKinkiOsaka PrefectureOsakaChuoSennichimaeShinsaibashi / Nanba / Tennoji / South Area
NUMBER OF ROOMS
258
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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