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All reviews convention center great view minato mirai the club lounge city view ferris wheel nice location train station buffet breakfast amusement park landmark tower business trip tokyo bay shopping mall the hotel offers late check excellent hotel
As a spire elite member meaning I have stay at intercontinental for many nights. The hotel doesn’t provide any benefits for staying here as a spire elite (no lounge access). Usually there are upgrades and lounge access for hotel loyalty program. I get all that...More
The hotel was frist class all around. The room was very large and had a great view of the water and the city. Very important the blackout curtains kept the very early sun out in the mornings. The staff was very helpful and it seemed...More
1 Thank Brett L
Response from HotelStaff_yokohama, Guest Experience Manager at InterContinental Yokohama GrandResponded 17 August 2018
Dear Brett L,
Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. However, we apologize to you that you did not have a...More
The "looks" are traditional but everything works and is very well maintained. The personnel is friendly and helpful ... but the understanding of the English language remains a real issue for some of them... All the restaurants of the hotel that I tried were very...More
Hotel looks amazing and is well located with astounding views. Staff are very polite, friendly and helpful. And typical of Japan - respectful. Our room on 24th floor was very spacious but certainly needs an update. Just looked a little tired especially compared to the...More
A stellar very stylish chic hotel. Being convenient to the cruise terminal was another factor in our choice. Staff is wonderful bending over backwards to please guests. With a location right on the harbor, views are superb. Rooms are spacious and comfortable making also for...More
The Minato Mirai area is the face of the cosmopolitan City of Yokohama in the 21st century. Opening in 1991, InterContinental Yokohama Grand is the first in Japan to be operated directly by the InterContinental Hotels …MoreGroup chain. Since then, the hotel, with its majestic shape of a yacht's full sail, has become a proud symbol of Minato Mirai. We invite you to enjoy a relaxing stay in the hotel's elegant space surrounded by blue sea. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from seatraveler6 | Reviewed this property |
I am sorry to take so long to answer. I did not find or see any coin laundry near or at the hotel. There is a retractable laundry line in the bathroom over the tub and the window in the room opens slightly but enough to feel... More
I am sorry to take so long to answer. I did not find or see any coin laundry near or at the hotel. There is a retractable laundry line in the bathroom over the tub and the window in the room opens slightly but enough to feel a breeze. You can make do if it is just for something small that dries quickly.