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Hotel Gracery Shinjuku

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1-19-1, Kabukicho, Shinjuku 160-0021 Tokyo Prefecture
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Traveller (2360)
360
Panoramas (15)
Room & Suite (529)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#2 of 26 hotels in Kabukicho
Location
Cleanliness
Service
Value
Travellers' Choice
In 2015,Hotel Gracery Shinjuku will open a new open in heart of Shinjuku's Kabukicho district,which will be the ultimate in amenity,efficiency,and comfort. Besides a stunning view from the top floors,the hotel will provide flexible and intelligent support for every kind of traveler,whether business,tourist,or leisure. Get ready for a new Shinjuku landmark. This new hotel is the start of the new Tokyo of tomorrow.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Massage
24-hour security
Baggage storage
24-hour check-in
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Vending machine
Concierge
Currency exchange
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Telephone
Refrigerator
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mid-range
Languages Spoken
English, Chinese, Japanese, Korean
2298Reviews150Q+A100Room tips
Traveller rating
  • 944
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  • 42
Time of year
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Popular mentions
TheTabascokid wrote a review Aug 2021
Greater London, United Kingdom146 contributions66 helpful votes
I stayed here for a few nights to cap off a long visit to Tokyo and was pleased with my choice. It’s right in the centre of a lively area that gives you a real sense of the loud, bright and sometimes edgy area of Tokyo. The hotel is very modern, clean and has friendly staff. I stayed in 1801 on the 18th floor which gave a great view of the city but occasionally had some issues of noise from the cleaning crews coming and going at the store room opposite my door, (hence 4/5). The Godzilla is a great touch and don’t forget to head out into the balcony to get up close to the big boy! As a note, the area is very lively so be prepared to have to walk through the middle of the action, and sometimes fend off the odd bar hawker, although security teams make sure they don’t cause too much hassle.
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Date of stay: August 2021Trip type: Travelled solo
Room Tip: Try to avoid getting a room near to the cleaning stores (ie the number 1 of each floor) as they...
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1 Helpful vote
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Response from 担当者 ホテルグレイスリー新宿, お客様サービス / フロント オフィス at Hotel Gracery Shinjuku
Responded 18 Aug 2021
Thank you for staying with us and giving a valuable comment for us. We will make any efforts to offer the better service to our guests from now on too. We all are looking forward to offering the better service to you. Best regards.
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Marylen wrote a review Feb 2021
Singapore, Singapore24 contributions1 helpful vote
+1
Great promotions on Hustle & Grind, now I can work peacefully without the noise of my little ones. The hotel is so cosy, clean and comfortable. Love the food from snacks to lunch and can’t wait to have dinner with my children here. If you are having important meetings, events and a need to have a refreshing change of environment. This is a perfect place to work from hotel. Very innovative way to continue to serve guests with several value for money promotions I like how they made Social distancing marks so fun and creative Most importantly for an ex-hotelier and business owner like me, Amazing service, I feel like I am home :-)
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Date of stay: February 2021Trip type: Travelled on business
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Response from 担当者 ホテルグレイスリー新宿, お客様サービス / フロント オフィス at Hotel Gracery Shinjuku
Responded 18 Aug 2021
Thank you for your opinions. It is a pleasure to hear that you had a good time when you stayed in Japan. We are looking forward to seeing you in the near future. Best regards.
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Linda O wrote a review Jul 2020
26 contributions10 helpful votes
Nice hotel with lots of restaurants around. Room is a bit small for a family of three. Bathroom was huge with bathtub. The hotel and room is very clean. Close to Robot restaurant and train station. Great place to stay for families. There is a 7 eleven on the ground floor.
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Date of stay: August 2019Trip type: Travelled with family
1 Helpful vote
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Response from 担当者 ホテルグレイスリー新宿, お客様サービス / フロント オフィス at Hotel Gracery Shinjuku
Responded 4 Aug 2020
Dear.Mr./Ms.P5960FYlindat Thank you for staying with us. It is our great pleasure to receive this comment from you. Our hotel is known for its location which is convenient for traveling around the city and also for enjoying the neighborhood. Shinjuku station is just a few minutes walk from our hotel, and Kabukicho, our neighbor, is one of the most lively places in Tokyo with many restaurants and bars. We will keep trying to provide the best service we can. We hope to see you again.
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JazzPat wrote a review Jun 2020
2 contributions2 helpful votes
The hotel is very good. The room my family stayed in had a great view and was roomy given the location in Tokyo. The free cellphone is nice. The breakfast buffet had a great variety that adults and kids can enjoy. The Godzilla statue was memorable and kids enjoyed hearing it roar. Overall we enjoyed the stay.
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Date of stay: July 2019
Value
Service
Sleep Quality
Room Tip: Corner room is bigger but more expensive.
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1 Helpful vote
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Response from 担当者 ホテルグレイスリー新宿, お客様サービス / フロント オフィス at Hotel Gracery Shinjuku
Responded 4 Aug 2020
Dear. Mr./Ms. JazzPatNimNik Thank you for staying with us. It is our great pleasure to know that you enjoyed staying with us. As we are a hotel of 30-story building located in the heart of Shinjuku, we provide good view for our guests. We are collaborating with TOHO, which is in charge of film production and distribution of Godzilla series from the very beginning. Not only we got Godzilla statue on the 8th floor cafe, we also made some details along the concept. Our windows are designed to look like a film screen, so our guests can enjoy the view as if they are watching a scene from a movie. If you have noticed, our room keys resemble a film! We are terribly sorry for the late reply, and hope you and your family is safe and well. We are looking forward to see you again in the future.
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StevenTristanYoung wrote a review Jun 2020
San Francisco, California159 contributions137 helpful votes
I booked this hotel based on Booking.com recommendation and I CANNOT recommend this hotel enough. I have stayed in many 5 star luxury properties where so many things don’t work: the faucets, the lights are complicated, the outlets are not convenient. This hotel however has it all down to a system. The rooms, though small compared to normal rooms, are so smartly designed I want to live there full time if I could. The bathrooms/onsens had ample water pressure, the TV/outlets all worked and were convenient for charging, the light switches were well labeled and intuitive (you have no idea how many places overcomplicate the light switches). The best part of this hotel is it’s location, right in the heart of Shinjuku and right above a 7 Eleven (which is where most of the US Based ATMs actually work). And if there was an even better part of the experience was that the hotel is moderately priced for those who are on a budget for $100-200/night. The hotel does brisk business with tour groups so prepare for a busy lobby. But other than that, I would gladly stay here overtime I visit Tokyo; I just wish there were more hotels like this in all of the major cities!
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Date of stay: July 2019
Rooms
Service
Sleep Quality
2 Helpful votes
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Response from HotelGraceryShinjuku, Front Desk Staff at Hotel Gracery Shinjuku
Responded 16 Jun 2020
Dear Mr. StevenTristanYoung Thank you for staying with us and leaving us this wonderful review. We are glad to know that you felt our rooms to be convenient. As you have mentioned, our rooms might not be very spacious but we are trying out best to make it comfortable. Out hotel is located in one of the busiest areas in Tokyo, so our guests can enjoy both the neighborhood and the entire Tokyo easily. Various convenience store, restaurants, and bars are nearby as long as the Shinjuku station. We are sorry about any inconvenience due to the busy lobby. We will do our best to greet and serve all our guests promptly. We hope to see you again in the near future. And more than anything, we hope you are safe and well in this pandemic situation. Best regards,
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PRICE RANGE
USD 105 - USD 250 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoShinjukuKabukichoShinjuku / Shinjuku / Nakano / Suginami
NUMBER OF ROOMS
970
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Frequently Asked Questions about Hotel Gracery Shinjuku
Which popular attractions are close to Hotel Gracery Shinjuku?
Nearby attractions include Magical Trip (0.4 km), Magic Bar Tejinaya Shinjuku (0.07 km), and KUJIRA ENTERTAINMENT (0.2 km).
What are some of the property amenities at Hotel Gracery Shinjuku?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Gracery Shinjuku?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Gracery Shinjuku?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Gracery Shinjuku?
Yes, parking is available to guests.
What are some restaurants close to Hotel Gracery Shinjuku?
Conveniently located restaurants include Mugi no Oto, Nabezo Shinjuku 3 Chome, and Teppan Baby Shinjuku.
Is Hotel Gracery Shinjuku located near the city centre?
Yes, it is 0.2 km away from the centre of Kabukicho.
Are any cleaning services offered at Hotel Gracery Shinjuku?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Gracery Shinjuku?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.
Are there any historical sites close to Hotel Gracery Shinjuku?
Many travellers enjoy visiting Tokyo Central Railway Station (5.9 km), Nezu Shrine (6.0 km), and Sengaku-ji Temple (7.1 km).
Is Hotel Gracery Shinjuku accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.