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4.5
#16 of 40 hotels in Ginza
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
＜ A stay where your body and soul are healed by Bach and wellness cuisine ＞ Hotel Grand Bach Tokyo Ginza is located in Ginza, the heart of Tokyo. Ginza is a place associated with the Kano School. This is where you can forget about the hustle and bustle of the city. Enjoy the music of J.S. Bach and our unique wellness cuisine during your stay. Treat your body and soul with a time for relaxation and healing in a tranquil environment.
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Travelers often commend the Hotel GrandBach TokyoGinza for its artistic ambiance and stylish, although compact, accommodations that offer a blend of comfort and modernity. The hotel's location in the heart of Ginza is a highlight, with easy access to shopping and local attractions.
Guests appreciate the cleanliness and the friendly, professional service, despite occasional language barriers. Opinions on value vary, with some guests finding the pricing reasonable and others considering it a bit steep.
Location
Convenient
Atmosphere
Stylish
Rooms
Well-designed
Value
Expensive
Cleanliness
Immaculate
Service
Friendly
Amenities
Well-appointed
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If you want to stay in Ginza then look no further. This is the place to be. You are greeted by classical music as you enter the hotel. We booked the triple room which was big (around 45-50 square meters) and reasonably priced (not high and now low). We didn’t book breakfast as it seemed expensive so opted to eat breakfast outside as there are plenty of cafes opened in the morning around the hotel. The rooms are quite high quality design . They give you a torch on the bedside table so you can use when going to toilet at night. The curtains are operated electrically . Bathroom is big size . Our stay was very comfortable. The only drawback is there is no bell boy to take luggage to your room .
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Date of stay: April 2023Trip type: Travelled with family
Room Tip:Triple room is very spacious
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Maneger, お客様サービス / フロント オフィス at Hotel GrandBach TokyoGinza
Responded 26 May 2023
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very happy to hear the words of praise. We will continue to do our best to ensure that our guests can stay with peace of mind. We are looking forward to seeing you again. Hotel Grand Bach Tokyo Ginza Reception Manager
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We stayed in room 1411 for 3 nights. Lobby is on the second floor. Check-in was fast. Staff are friendly. Room 1411 is on the smaller side, we had issues finding space for our 2 large luggages, 1 carry-on and 2 backpacks. Room has a king sized bed and view towards another building.
The blackout screen was great! Doesn’t let daylight in at all.
We received a Welcome voucher for a free drink & cake - which was delicious.
Location is superb! Even though it’s located in Ginza, it was quiet at night. Tsukiji Fish market was 10 min walk, a lot of restaurants and department stores are in walking distance. Subway are 5 min walk away. 10 min taxi ride to Tokyo Station for Shinkansen.
Check out is 11 am. We asked for late check out at noon instead but the cost would be 2000 Yen, so we decided to have them store our luggage for free instead.
Would stay here again but would book a larger room.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The hotel is very conveniently located 200m from the closest subway station, 600m from Ginza station, and an easy 10 to 15 min walk to Tokyo station. The hotel is surrounded by many restaurants, Ramen places, small retail shops, open nearly 24/7 ....couldn't have asked for a better location.
The hotel itself is very clean, spacious well appointed rooms, loved the bathtub, comfortable beds and pillows...and has nice large windows overlooking the street.
The restaurant offers breakfasts, mine was included in the room rate, every day one can choose from "American Breakfast" (scrambled egg, sausage, baronetcy etc), "Japanese breakfast" (hot smoked fish, rice, omelet...), and a changing one (eggs Benedict, German, French toast etc). The staff is exceptionally friendly and welcoming.
Our flight got cancelled and we were able to stay in the room the extra night at the same rate with no hassle at all.
Overall would highly recommend this hotel based on location and comfort.
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Date of stay: November 2023Trip type: Travelled with friends
Room Tip:The hotel bar has a cover charge, approx 550 yen, also applicable to in house guests
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reservation Department, マーケティング at Hotel GrandBach TokyoGinza
Responded 21 Nov 2023
Thank you for taking your time to feedback with full score marks. We are glad to hear that our services met your expectation. We look forward to serving you again in next time. Best regards,
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We spent four nights in this property . Initial impression is quite good for a four star hotel the reception is small but well presented , checkin and checkout is efficient and friendly but there are not any baggage porters so you have to manhandle your own luggage .our room(1007) was again quite small as you would expect in a city centre hotel but was reasonably appointed with good connectivity sleep quality was good and the room and hotel are very quiet . The bathroom reflects the room and has a superb rain shower with pump action toiletries which offer a very nice fragrance. Housekeeping is excellent and our room and the hotel generally are sparkling clean . We had vouchers for breakfast which is ala carte Japanese or American and in both cases was terrible taste and quality were poor and quality was minuscule. To the point of being ridiculous for example a smoothie served in a shot glass only one fifth full , a salads served in a small soup bowl with four pieces of lettuce one half of a cherry tomato and one slice of cucumber, scrambled egg running in an unidentifiable liquid and of course the American staple breakfast fare vegetable soup!!!!! we ate in the restaurant twice which was more than enough ther were only one or two other customers it was obvious why there was of course the option of a health breakfast which was an extra $25 per person . To be fair we returned our unused vouchers and the hotel refunded us .in short a hotel with a great location but avoid the restaurant
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Don’t book with breakfast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Maneger, お客様サービス / フロント オフィス at Hotel GrandBach TokyoGinza
Responded 28 Sept 2024
Dear Ms./Mr. martinaryehW, Thank you for choosing Hotel GrandBach Tokyo Ginza as there are many hotels in Tokyo. We greatly appreciate your detailed and constructive review. It is our great pleasure to know that you had a comfortable experience in your room. Regarding our breakfast service, we sincerely apologize for not being able to meet your expectations. We recognize that improving our breakfast service is one of our urgent subject to offer you greater hotel service as a whole. It is necessary for us to carefully consider what to serve as one of our important missions is to provide guests with wellness though our meal. We will do share this invaluable with our restaurant team and do our best to improve the service. We kindly look forward to welcoming you again soon. Sincerely, Hotel GrandBach Tokyo Ginza Reception Manager
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First class hotel well located in the beautiful Ginza. From arrival to check out, we felt cared for and valued by the staff. The hotel rooms are very spacious and come with all the amenities you could ever think of and include all the toiletries you will need for your stay - so you can travel to Tokyo light. The hotel atmosphere is light, airy and modern with a very stylish bar. I would 100% recommend staying here when visiting Tokyo. Don’t waste your time booking elsewhere, just stay here. The hotel website provided us with a much better rate than any other website, with discounts for booking well in advance of your stay.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip:This is located in a great area in Ginza and you have all the trendy shops and transport links on...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reservation Department, マーケティング at Hotel GrandBach TokyoGinza
Responded 21 Nov 2023
Thank you for taking your time to feedback with full score marks. We are glad to hear that our services met your expectation. We look forward to serving you again in next time. Best regards,
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It’s my first time visiting Japan and I decided to stay at the Hotel Grand Bach - everything was just perfection! It’s a short stroll to the metro (with elevator) access which is important with luggage in tow , and conveniently located by the luxury department store / designer flagships for shopping. There are many restaurants (both frequent by locals + tourists) around the area so food isn’t an issue. Lastly, there’s convenient stores such as 7-11 and Lawson around the corner should you want to grab any quick snacks/food.
Great Staff - nice, attentive and very professional
Housekeeping - replenishes all toiletries, coffee, tea, bottled water daily
Room Size - decent size especially for Japan standards
Shower - water pressure is phenomenal!!
Bed - literally the dreamiest mattress I’ve ever slept on, I even looked up the model number so I can purchase when I’m back home !!
Pajamas - very soft waffle pjs, felt amazing on!
I will definitely stay at Hotel Grand Bach if I visit Tokyo again!!
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Date of stay: October 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Maneger, お客様サービス / フロント オフィス at Hotel GrandBach TokyoGinza
Responded 3 weeks ago
We would like to thank you for choosing to stay at Hotel GrandBach Tokyo Ginza from among the many hotels available. We would also like to thank you again for taking time out of your busy schedule to provide us with your valuable feedback. We are very honored to receive your compliments on our location. We are very pleased to hear your compliments and hope to stay again. We will share your kind words with our team to further improve our services. We look forward to welcoming you again. Hotel GrandBach Tokyo Ginza Reception Manager
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The suite is very comfortable with all the modern amenities. However, we wish there is an expresso machine in the room as the drip coffee was too weak. House keeping was a bit careless. Over night rubbish was left on the table without discarded. Breakfast was average.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip:Avoid high season where group tourists can be unpleasant
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is very conveniently located. The normal rooms were tiny and looked onto a next building and so we upgraded upon arrival to the king corner suites. This was beautiful with a magnificent view.
The problem with the hotel is it is understaffed and the staff have an inflexible can’t do attitude. The breakfast was terrible and after one breakfast we ate out for the next 2 days even though we had for the room with breakfast.
When we returned to Tokyo we booked another hotel across the road where the price was similar but helpful staff and a wonderful breakfast…. It made all the difference.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was not very big, but with spaces carefully designed, I felt the room was not as small, yet very comfortable. Every staff I met here, from the front desk, the concierge to the Magdalena Bar, were all very nice, helpful and had big smiles. My favorite moment was the morning time at the Magdalena Bar. Healthy brunch, overlooking the Ginza street, a cup of coffee and a friendly waitress (oh I love her beautiful smile), couldn’t find a better way to start the day!
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Date of stay: September 2024Trip type: Travelled solo
Room Tip:Use elevators at Exit A1 and Exit 3 at Higashi Ginza Station (underground subway), if you are...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Maneger, お客様サービス / フロント オフィス at Hotel GrandBach TokyoGinza
Responded 3 weeks ago
We would like to thank you for choosing to stay at Hotel GrandBach Tokyo Ginza from among the many hotels available. We would also like to thank you again for taking time out of your busy schedule to provide us with your valuable feedback. We are very honored to receive your compliments about our staff. We will share your kind words with our team to further improve our services. We look forward to welcoming you again. Hotel GrandBach Tokyo Ginza Reception Manager
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Hotel very clean with great amenities, freshly washed pyjamas everyday included in Executive Triple room. Bar closes at 11⁰⁰ p.m. Restaurant overpriced, same sides for every dish, unsucessfully trying for german style. eg: "American Breakfast" menu starting with salad and vegetable soup
Location: Right next to the expensive luxoury shops (Gucci, Rolex, Hermès, Prada, ...), great restaurants
Public Transit: 2 minutes walk from outwards bound Asakusa Line, 15 minutes walk from more important Ginza Station with Marunouchi Line, Ginza Line and Hibiya Line
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Maneger, お客様サービス / フロント オフィス at Hotel GrandBach TokyoGinza
Responded 22 Aug 2024
Thank you for staying at Hotel GrandBach Tokyo Ginza from among many hotels. We will share your positive feedback with our team and strive to improve our services. We look forward to welcoming you again. Hotel GrandBach Tokyo Ginza Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Ginza area.
PRICE RANGE
AU$395 - AU$683 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoChuoGinza
NUMBER OF ROOMS
144
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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