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HOTEL METROPOLITAN TOKYO MARUNOUCHI

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1-7-12, Marunouchi, Chiyoda 100-0005 Tokyo Prefecture
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Traveller (681)
Room & Suite (477)
Dining (49)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 17/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from HOTEL METROPOLITAN TOKYO MARUNOUCHI
Updated 17/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 7 hotels in Marunouchi
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel Metropolitan Tokyo Marunouchi, located in central Tokyo, is surrounded by many appealing area attractions including the leafy and historic Imperial Palace and the Ginza shopping district. Additionally, the hotel's location in Marunouchi continues to offer new style, and the historical Nihonbashi area is widely beloved by edokko-Tokyo natives.Both business and leisure guests can take advantage of the hotel's convenient location adjacent to the Tokyo Station, providing the best access to transportation throughout Tokyo and Japan for your business and leisure travels.With high quality service, high grade interior and the latest facilities, this hotel in Ginza provides comfort that is one notch above the competition.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Massage
24-hour security
Parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Vending machine
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Japanese
1230Reviews29Q+A100Room tips
Traveller rating
  • 535
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  • 122
  • 19
  • 7
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Popular mentions
Brandon S wrote a review Mar 2021
Honolulu, Hawaii29 contributions20 helpful votes
I used my Chase rewards app to book this hotel based on the proximity it was to Tokyo station since I had to take a Shinkansen up to Iiyama. Based on the reviews I made a booking and boy am I glad I did. You can't beat the location, it's literally right next door to Tokyo station North entrance. In fact the hotel practically connects to the station so you don't even have to get wet if it's raining. You are also on the closest side to the station as the Ramen Alley and a Starbucks so really, it was very convenient. Many things were within walking distance and of course via subway since the station is downstairs. We also dined at the restaurant: Dining & Bar TENQOO for the breakfast buffet. I love Japanese breakfast buffets because you don't really see anything like that back in the states. You get a mixture of both the Japanese traditional breakfast but they also include western offerings for foreigners. Lastly, I just want to throw in that they have a coin operated laundry room that you can do your overnight laundry at and a treadmill that was available for those short quick workouts. My wife and I would be more than happy to stay here again.
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Date of stay: April 2020
Cleanliness
Service
Sleep Quality
2 Helpful votes
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pgia4868 wrote a review Dec 2020
Canberra, Australia79 contributions91 helpful votes
The hotel is basically a business hotel with the convenient location, small room and business hotel style bathroom. The bed, sheets, pillows and lobby area are all much fancier and the view of the surrounding area is really nice. This all makes it a deluxe business hotel stay, though with a price to match.
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Date of stay: January 2020
Rooms
Location
Service
2 Helpful votes
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amyeof wrote a review Oct 2020
Oahu, Hawaii15 contributions90 helpful votes
We stayed at the Marunouchi in June 2019 and we would choose to stay there again. The hotel is located immediately outside of the JR Tokyo Station entrance/exit in the Sapia Tower. Even though the lobby starts at the 27th floor, the elevator speed was not an issue. The rooms seem to be larger than the Metropolitan Ikebukuro location, and their staff was much nicer and more helpful with exceptional service. The lobby is beautiful and has a miniature train set as the focal point.
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Date of stay: November 2019
Value
Service
Sleep Quality
2 Helpful votes
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Caff_H wrote a review Mar 2020
England, United Kingdom130 contributions75 helpful votes
Stayed here for one night on my way back to UK after business trip. Have stayed here a few times before and the service never disappoints. The hotel is directly next to Tokyo Station so a fantastic location and easy to find. Rooms are smaller given the premium on space experienced in Tokyo, but nonetheless very comfortable and I had an excellent night's sleep. Had dinner in Tenqoo - good menu selection at a reasonable price and also a good range of wine (plus, beer, spirits, sake, shoshu, etc.). On previous visits I have tried the breakfast buffet which offers a good selection of Western and Japanese food but didn't try it this time round as I had to get to the airport super-early! You can arrange with reception for a taxi to collect you in the morning - they book this for you and then on the day will escort you down to the basement to meet the driver. Outstanding service as always and will use this hotel again on future trips.
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Date of stay: February 2020
Value
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Service
Trip type: Travelled on business
2 Helpful votes
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geo3 wrote a review Feb 2020
Calgary, Canada1246 contributions213 helpful votes
This hotel has a great location if you want to be near the main Tokyo train station and near the Imperial palace/government/business district. Tokyo is so big that it is really difficult to find a hotel that is convenient for everything, but this hotel comes close. If you arrive by train, as most people will, you should find the Nihombashi exit in the huge Tokyo train station; from there it is easy to find the Sapia tower, and then go up to reception on the 27th floor (separate entrance door/elevator for the hotel). I had booked a King room, which was still not large by North American standards but was large by Tokyo standards, and completely adequate. The price was also large by North American standards, but I think was reasonable by Tokyo standards. The room smelled fresh, and had a chair by the window plus a workdesk area. In general the room was very comfortable. Internet worked well. I used their laundry service, which was efficient and good. My room rate included breakfast for the three nights I was here, so I had breakfast here three times and it was consistently excellent. There was a Japanese breakfast bar, fun for those who like to experiment when abroad, plus a complete North American/European breakfast bar. The only thing I never found was yogurt. The coffee was excellent. I would definitely stay here again on a future visit, unless I wanted to concentrate on a different area of Tokyo.
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Date of stay: April 2019
Rooms
Cleanliness
Service
2 Helpful votes
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PRICE RANGE
USD 208 - USD 354 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel metropolitan marunouchi
LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaMarunouchiGinza / Tokyo Nihonbashi / Tokyo Station / Ginza / Nihonbashi
NUMBER OF ROOMS
343
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Frequently Asked Questions about HOTEL METROPOLITAN TOKYO MARUNOUCHI
Which popular attractions are close to HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Nearby attractions include Tokyo Central Railway Station (0.4 km), Bank of Japan Currency Museum (0.3 km), and Tokyo Ramen Street (0.1 km).
What are some of the property amenities at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Conveniently located restaurants include T's TanTan Tokyostation, Tsujihan, and Rokurinsha, Tokyo Ramen Street.
Are there opportunities to exercise at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Yes, guests have access to a fitness centre during their stay.
Is HOTEL METROPOLITAN TOKYO MARUNOUCHI located near the city centre?
Yes, it is 0.4 km away from the centre of Marunouchi.
Are any cleaning services offered at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Yes, dry cleaning and laundry service are offered to guests.
Does HOTEL METROPOLITAN TOKYO MARUNOUCHI offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
The staff speaks multiple languages, including English and Japanese.