HOTEL METROPOLITAN TOKYO MARUNOUCHI
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
HOTEL METROPOLITAN TOKYO MARUNOUCHI
1-7-12, Marunouchi, Chiyoda 100-0005 Tokyo Prefecture
Full view
View all photos(1,212)1,212
Room & Suite (559)
Dining (61)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Tell us so we can help you plan.
Avg. AU$418 /night, 1/18 - 1/19
AU$742
per night
AU$541
per night
AU$339
per night
Jan
Feb
18 Jan
Today
20 Jan
22 Jan
24 Jan
26 Jan
28 Jan
30 Jan
1 Feb
3 Feb
5 Feb
7 Feb
9 Feb
11 Feb
13 Feb
15 Feb
17 Feb
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
#6 of 7 hotels in Marunouchi
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Suggest edits to improve what we show.Improve this listing
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Mid-range
Languages Spoken
English, Japanese
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Meeting rooms
24-hour security
Baggage storage
24-hour check-in
Parking
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Vending machine
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Bidet
Room service
Safe
Bottled water
Wake-up service / alarm clock
Electric kettle
On-demand films
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Location
1-7-12, Marunouchi, Chiyoda 100-0005 Tokyo Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
1,258 Restaurants
within 0.5 kilometers
Reviews
4.5
1,353 reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
Hotel Metropolitan Tokyo Marunouchi is widely celebrated for its prime location near Tokyo Station, offering exceptional convenience and access to local attractions, which guests often appreciate. The inviting atmosphere, highlighted by a charming lobby complete with a model railway, complements the clean, modern rooms that boast impressive views. However, some guests have called out the rooms for being on the smaller side and occasionally dated. While the service receives high marks for being professional and friendly, some travelers have experienced check-in delays.
The hotel's cleanliness is a common point of praise, despite minor mentions of dated hardware. Travelers note the hotel provides fair value, but opinions vary regarding the cost of breakfast and specific room rates. Amenities are well-received, though the lack of a pool or upscale gym has been noted.
Location
Convenient
Atmosphere
Inviting
Rooms
Modern
Value
Reasonable
Cleanliness
Mixed
Service
Helpful
Amenities
Well-appointed
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Traveller rating
- 617
- 579
- 129
- 20
- 8
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
I used my Chase rewards app to book this hotel based on the proximity it was to Tokyo station since I had to take a Shinkansen up to Iiyama. Based on the reviews I made a booking and boy am I glad I did.
You can't beat the location, it's literally right next door to Tokyo station North entrance. In fact the hotel practically connects to the station so you don't even have to get wet if it's raining. You are also on the closest side to the station as the Ramen Alley and a Starbucks so really, it was very convenient. Many things were within walking distance and of course via subway since the station is downstairs.
We also dined at the restaurant: Dining & Bar TENQOO for the breakfast buffet. I love Japanese breakfast buffets because you don't really see anything like that back in the states. You get a mixture of both the Japanese traditional breakfast but they also include western offerings for foreigners.
Lastly, I just want to throw in that they have a coin operated laundry room that you can do your overnight laundry at and a treadmill that was available for those short quick workouts. My wife and I would be more than happy to stay here again.
You can't beat the location, it's literally right next door to Tokyo station North entrance. In fact the hotel practically connects to the station so you don't even have to get wet if it's raining. You are also on the closest side to the station as the Ramen Alley and a Starbucks so really, it was very convenient. Many things were within walking distance and of course via subway since the station is downstairs.
We also dined at the restaurant: Dining & Bar TENQOO for the breakfast buffet. I love Japanese breakfast buffets because you don't really see anything like that back in the states. You get a mixture of both the Japanese traditional breakfast but they also include western offerings for foreigners.
Lastly, I just want to throw in that they have a coin operated laundry room that you can do your overnight laundry at and a treadmill that was available for those short quick workouts. My wife and I would be more than happy to stay here again.
Read more
Date of stay: April 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for one night on my way back to UK after business trip. Have stayed here a few times before and the service never disappoints. The hotel is directly next to Tokyo Station so a fantastic location and easy to find. Rooms are smaller given the premium on space experienced in Tokyo, but nonetheless very comfortable and I had an excellent night's sleep. Had dinner in Tenqoo - good menu selection at a reasonable price and also a good range of wine (plus, beer, spirits, sake, shoshu, etc.). On previous visits I have tried the breakfast buffet which offers a good selection of Western and Japanese food but didn't try it this time round as I had to get to the airport super-early! You can arrange with reception for a taxi to collect you in the morning - they book this for you and then on the day will escort you down to the basement to meet the driver. Outstanding service as always and will use this hotel again on future trips.
Read more
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We stayed at the Marunouchi in June 2019 and we would choose to stay there again. The hotel is located immediately outside of the JR Tokyo Station entrance/exit in the Sapia Tower. Even though the lobby starts at the 27th floor, the elevator speed was not an issue. The rooms seem to be larger than the Metropolitan Ikebukuro location, and their staff was much nicer and more helpful with exceptional service. The lobby is beautiful and has a miniature train set as the focal point.
Read more
Date of stay: November 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had a lovely stay. I booked the superior queen room with view. Room is small as per Japanese standard. We travel with only a carry on luggage and a backpack. So it works for us. Bed is pushed to a corner but we get 2 chairs a small table, coffee tea with cups/glasses/kettle, a big tv with fridge with counter top, safe, closet, some drawers, a humidifier, brush/toothbrush/hairdryer and even sleepwear for two.
There's a coin laundry/dryer machine too so if you travel light like us, it's great amenity.
Hotel is located centrally, easy to quickly get to the station and access lots of good food and both shinkansen and local trains. Ramen street and Character street is in basement of Tokyo Station.
Hotel staff are excellent, very friendly and housekeeping keeps the room clean daily.
I would definitely stay here again in future.
There's a coin laundry/dryer machine too so if you travel light like us, it's great amenity.
Hotel is located centrally, easy to quickly get to the station and access lots of good food and both shinkansen and local trains. Ramen street and Character street is in basement of Tokyo Station.
Hotel staff are excellent, very friendly and housekeeping keeps the room clean daily.
I would definitely stay here again in future.
Read more
Date of stay: December 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here on two separate occasions during our 2 week trip in Japan this past March. For our first time in Japan, this hotel gave a perfect first impression of Tokyo.
What an amazing hotel experience. The convenience alone should be enough to convince everyone to stay here.
The hotel is in Sapia Tower (lobby at 27F). It's literally right beside Tokyo Station, steps from the Nihombashi Exit, so right away you're connected to one of the major transportation hubs in Tokyo (especially the Shinkansen). There's a small automated Family Mart on the first floor, so if you need a quick bite to eat, you don't have to go too far (but even then, Tokyo Station next door has a lot of food options). They only have one coin laundry on site but believe it or not, a lot of hotels in Japan don't have such laundry facilities on site. This was a huge bonus even if it's only 1.
The rooms we had were on the 28F and was high enough to give spectacular views of the Tokyo skyline, especially at night. We had a Deluxe Twin room our first 3 nights in Tokyo and a Train View Twin Room for the last 3 nights of our trip. Both have two twin beds and a huge window that spans the entire room. The Train View room offered better views as you can watch the trains come and go from Tokyo Station below. The Deluxe Twin was a bit more roomier and is easier to open big luggages in.
Facilities are immaculately clean. Water bottles provided every day and staff is very professional, polite and can also speak English. They held our luggages before check-in and also when we left for Osaka but returned on a later date. Breakfast at Tenqoo was great. Typical western fare but the Japanese style offerings were great (I loved the tofu covered rice balls in the morning).
I highly recommend this hotel to anyone thinking of visiting Tokyo. They help made our first trip to Japan very memorable.
What an amazing hotel experience. The convenience alone should be enough to convince everyone to stay here.
The hotel is in Sapia Tower (lobby at 27F). It's literally right beside Tokyo Station, steps from the Nihombashi Exit, so right away you're connected to one of the major transportation hubs in Tokyo (especially the Shinkansen). There's a small automated Family Mart on the first floor, so if you need a quick bite to eat, you don't have to go too far (but even then, Tokyo Station next door has a lot of food options). They only have one coin laundry on site but believe it or not, a lot of hotels in Japan don't have such laundry facilities on site. This was a huge bonus even if it's only 1.
The rooms we had were on the 28F and was high enough to give spectacular views of the Tokyo skyline, especially at night. We had a Deluxe Twin room our first 3 nights in Tokyo and a Train View Twin Room for the last 3 nights of our trip. Both have two twin beds and a huge window that spans the entire room. The Train View room offered better views as you can watch the trains come and go from Tokyo Station below. The Deluxe Twin was a bit more roomier and is easier to open big luggages in.
Facilities are immaculately clean. Water bottles provided every day and staff is very professional, polite and can also speak English. They held our luggages before check-in and also when we left for Osaka but returned on a later date. Breakfast at Tenqoo was great. Typical western fare but the Japanese style offerings were great (I loved the tofu covered rice balls in the morning).
I highly recommend this hotel to anyone thinking of visiting Tokyo. They help made our first trip to Japan very memorable.
Read more
Date of stay: March 2023
Value
Location
Service
Room Tip: Exit Tokyo Station via the Yaesu Gates (South, Central or North) & turn left. Keep going 'til you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
International hotel sized rooms so you can open your large luggage and leave open in the room (unlike in most Japanese hotels). High standards as owned by JR, the Japanese railway company. Using google maps be sure to input the hotel name as the address given (at least by Orbitz) took me somewhere else. Has fun model train in upstairs lobby.
If coming from Tokyo station, follow exit to Nihombashi Side (as shown in photo). Once you exit you'll be around 20m from the building entrance of hotel, whose lobby is on L27 or something.
If coming from Tokyo station, follow exit to Nihombashi Side (as shown in photo). Once you exit you'll be around 20m from the building entrance of hotel, whose lobby is on L27 or something.
Read more
Date of stay: December 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed one night here at this hotel. It's so conveniently located, 2 mins walk from Tokyo station and 1 min walk to Otemachi metro station. In the room, they have amazing in-room amenities with everything so thoughtfully laid out. They even provide PJs in the room which we happily worn it as we didn't want to remove anything from our luggage. For ladies I loved that they have a vanity table mirror where we are able to do skincare and makeup. Morning breakfast is decent and nice. One thing to note, even tho that they say that water is complimentary, you only get 2 in your room. Anything additional, it's chargeable. So if you want to stay hydrated, definitely go get more water from the convenience stores downstairs (2 min walk).
Read more
Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great hotel in a top location. Our room was on the 32nd floor, great views. Small, and the bed was pushed right against the wall on one side, but comfortable. Breakfast was very good - eggs, toast, cereal plus a separate Japanese buffet. Concierge was very helpful in booking us into a restaurant (we couldn’t navigate the online booking system as it was in Japanese, which we didn’t understand. Would definitely stay here again.
Read more
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location is really convenient because it is only 5 seconds walking distance from “Nihonbashi Exit” and relatively near the Shinkansen station heading to Hokkaido. I would suggest travellers go to the direction of “Yaesu North Exit”. Then, there is a sign of “Nihonbashi Exit” could be found. The room was clean and tidy. I am grant I stayed in King Corner room instead of no view room, which makes me feel claustrophobic without 2 large windows. There is one of the highest rated reman restaurant 六厘舎 on Tabelog, which on B1 Floor in MARUNOUCHI, with 10 minutes walking distance from “Nihonbashi Exit”.
Read more
Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I stayed 6 nights in a Superior Queen room (20 sqm) in mid October. This is an excellent hotel in many ways. The location in Tokyo Station yields convenience for the local and regional trains, and the bullet trains. Tokyo Station has dozens of restaurants, small places to get desserts and pastries, and retail – especially clothing (but is the size of a small city!). The excellent breakfast had a Japanese food section, and a western food section. The breakfast staff and front desk were very friendly and efficient. Upon arrival my wife did not feel well. One of the breakfast staff checked on her every morning. The hotel has a convenient and inexpensive laundry area with 3 machines that are both washer and dryer. The only (slight) negative was the small room size.
Read more
Date of stay: October 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes, we are solid non smokers and are irritated by smoke.
Sorry, I didn't join therefore no idea.
Sorry I didn't see this sooner! Yes, I'm pretty sure you can have your luggage forwarded from ANY hotel to another throughout Japan: we did it to/from 5 different cities!
…
"Excellent hotel! I can't say enough good things about it (staff, restaurant, location)."Read full review
"At the hotel concierge one can buy subway tickets valid for either 24/48/72-hrs at the same price but less hassle. Very handy."Read full review
…
PRICE RANGE
AU$327 - AU$521 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel metropolitan marunouchi
LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaMarunouchiGinza / Tokyo Nihonbashi / Tokyo Station / Ginza / Nihonbashi
NUMBER OF ROOMS
341
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHOTEL METROPOLITAN TOKYO MARUNOUCHI - 2025 Prices & Reviews (Japan) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about HOTEL METROPOLITAN TOKYO MARUNOUCHI
Which popular attractions are close to HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Nearby attractions include Tokyo Central Railway Station (0.4 km), Shin-Marunouchi Bldg. (0.4 km), and First Avenue Tokyo Station (0.4 km).
What are some of the property amenities at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Conveniently located restaurants include T's TanTan Tokyostation, Ninja Tokyo, and Rokurinsha, Tokyo Ramen Street.
Are there opportunities to exercise at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Yes, guests have access to a fitness centre during their stay.
Is HOTEL METROPOLITAN TOKYO MARUNOUCHI located near the city centre?
Yes, it is 0.4 km away from the centre of Marunouchi.
Are any cleaning services offered at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Many travellers enjoy visiting Hozomon (4.2 km), Nezu Shrine (4.1 km), and Yasukuni Shrine (2.5 km).