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The Tokyo Station Hotel

1-9-1, Marunouchi, Chiyoda 100-0005 Tokyo Prefecture
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Traveller (1930)
Room & Suite (988)
Dining (243)
What is Travellers’ Choice Best of the Best?
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About

#1 of 7 hotels in Marunouchi
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Meticulously refurbished when the hotel reopened in 2012, the 150 guestrooms and suites deftly balance the refined elegance of classic European décor with modern comfort and technology, while charmingly retaining the vestige of the station building’s rich heritage and significance. With unique accommodations such as bi-level maisonettes, guestrooms positioned along the Cupola domes of Tokyo Station and the palatial Imperial Suite to choose from, business and leisure guests can be assured of an unforgettable stay at The Tokyo Station Hotel.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Spa
24-hour security
Car park
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Meeting rooms
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Complimentary toiletries
Bathrobes
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Electric kettle
Hair dryer
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Chinese, Japanese
1860Reviews55Q+A100Room tips

Reviews
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4TravelersEastCoast wrote a review 19 Feb
East Coast33 contributions18 helpful votes
We stayed 4 nights at the Tokyo Station Hotel at the end of January and loved it! The hotel is perfectly located for touring Tokyo and Japan. The ease of having the train/subway station at your feet is wonderful. The staff are very helpful and extremely attentive without being obtrusive. The rooms are beautifully appointed and include a small mini bar and coffee/tea station. A newspaper was delivered every morning. The hotel breakfast is a fantastic experience showcasing many Japanese dishes as well as traditional western fare. It's so plentiful that it kept us going all day. There are many dining options, we had drinks and light fare at Bar Camellia, everything was delicious! This hotel is worth every penny!
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Date of stay: January 2024
Value
Rooms
Service
Room Tip: This hotel is 2 stories and wide so lot of walking to your room. If that is a problem, I suggest...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TravellingTopsy wrote a review 17 Feb
Bexleyheath, United Kingdom146 contributions80 helpful votes
The rooms were lovely, well stocked, clean and just perfect…but…there is no where to just have a coffee in the afternoon in the hotel as you have to queue with the non residents for the cafe, and the bar is closed. The manager did find us somewhere in the end, but for a 5 star hotel there should be somewhere to relax over a coffee, in my view. They will hold 150% of you entire cost if stay on your card at check in, so beware if this may impact your holiday. Breakfast was well worth the money, it’s buffet so the 10% service charge added to the bill felt a bit weird. All in all, enjoyed our stay and the staff were so lovely.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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thomas j wrote a review Jan 2024
Los Angeles, California31 contributions36 helpful votes
Five star location. Five star rooms Ten star service Greeted at the train and escorted to the hotel. Always a smile and professional experience. Have stayed here in the past. Love how convenient it is to the Shinkansen as well as to the shopping district
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Date of stay: January 2024Trip type: Travelled solo
Room Tip: The staff will bend over backwards to help you. I love the service and attitude.
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Aryan J wrote a review Jan 2024
San Francisco, California34 contributions
The Tokyo Station Hotel Marunouchi is an absolute gem, seamlessly blending historic charm with modern luxury in the heart of Tokyo. Stepping into the meticulously preserved heritage building feels like a journey back in time, with its elegant architecture and timeless allure. The rooms, combining classic aesthetics with contemporary comfort, offer a luxurious retreat overlooking the bustling city. Dining at the hotel is a culinary adventure, with a range of exquisite options that cater to diverse tastes. The attentive and courteous staff add a touch of warmth to the refined atmosphere, ensuring a truly memorable stay. The central location, adjacent to Tokyo Station, makes it an ideal hub for exploring the city's iconic landmarks. For those seeking a harmonious fusion of history, luxury, and convenience, The Tokyo Station Hotel Marunouchi is an unparalleled choice, providing an enchanting Tokyo experience.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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glee55 wrote a review Jan 2024
Melbourne, Australia93 contributions68 helpful votes
Conveniently located at Tokyo station. The hotel porter waiting outside our Narita Express carriage on arrival. This was extremely helpful in navigating with bags through Tokyo Station. We stayed for two nights then left our heavier bags at the hotel while we toured Hiroshima and Kyoto. When we returned for our final night our bags were already delivered to our room. Next morning a petite female porter wheeled our 2 x 30kg suitcases to our Narita Express carriage location for a 7am departure - along with breakfast boxes. It is a large hotel with beautiful rooms and facilities. In addition to hotel restaurants, there is a wide choice of restaurants nearby on level 5 of the Shin-Marunouchi building. Highly recommended
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
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mik s wrote a review Jan 2024
Darwin, Australia126 contributions90 helpful votes
We had a really enjoyable stay at the Station Hotel on our first visit to Tokyo. The hotel is perfectly located in the centre of Tokyo, immediately above the main train / subway station so very convenient. The concierge team (all seemed to be female [girl power 👍]) were great and only too happy to guide and advise new visitors to Tokyo on travel and sight-seeing trips. For the history buffs this hotel has seen so much over the years of it’s existence. Considering it’s age it was very well appointed, typically well organised (Japanese style) and extremely clean. Staff were friendly and helpful, with most staff speaking basic english. The breakfast buffet was excellent with wonderful choice and some great flavours. I used the attached gym while I was there and was impressed at the quality of equipment and facilities available in a relatively small sized space. If I had to be critical I’d say the hotel room we had was a little small for two people plus suitcases (however as it’s an old building I think that can be forgiven). Perhaps staff could put couples in the larger rooms though? My sister was staying alone down the hallway at the same time as us and she had a room twice the size of my wife and I! Overall very luxurious stay, with great staff, typical Japanese hospitality & efficiency and an easy 5 star hotel seal of approval. Thanks Team Station Hotel. Highly recommended.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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helpfulreviews1 wrote a review Dec 2023
London, United Kingdom2 contributions1 helpful vote
Amazing hotel. Staff so welcoming, helpful and professional. Rooms lovely and location perfect. We had the best stay here. Highly recommend. We loved it so much we booked again for the last part of our trip. New Year’s Eve was such fun and we were so welcomed.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Go21999234753 wrote a review Dec 2023
1 contribution
I stayed in this hotel in the middle of this December. At first I didn't expect much for it. However, when I walked on the corridor leading to my room, the flower decorations and air-fresheners are impressive to me. There are also more detail in my room: dimmer switches in the bathroom and bedroom are very useful, the bathtub angle is very comfortable to lie in, the bedroom is with high ceiling to decrease the feeling of space pressure. Not even to mention I was staying in the Tokyo Station. The staffs are very friendly and helpful to deal with my different questions and problems. This hotel is now my favorite hotel in Tokyo. I look forward to staying here again very soon.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
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JayHi96 wrote a review Dec 2023
Balmain, Australia712 contributions295 helpful votes
We stayed here with our 4yo son during a Xmas holiday. Firstly, there were some great elements of the stay. The service was very good, the location was great, the breakfast buffet was outstanding and the beds were very comfortable. Unfortunately, at almost ¥100,000 per night, the hotel was not worth the cost. Our room was the size of a mid range Marriott and quite basic, the TV was small and dated and there was a lack of any modern tech. You get the feeling you are paying a very high premium for the heritage building. We moved to a more modern hotel at half the price for the remainder of our stay.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Manqnian wrote a review Dec 2023
Los Angeles, California2 contributions
Over the past 25 years we’ve stayed in many 4 and 5 star hotels in major cities around the world. Our favorite by far is The Tokyo Station Hotel. We’ve just returned from our second stay and are already planning a third visit. The location is perfect for seeing the city, the staff are extremely helpful and the rooms are well-equipped and immaculate. But the best feature is the breakfast. The hotel offers an amazing array of breakfast buffet items including a large selection of exquisite pastries and desserts that make a perfect start to the day.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$629 - AU$952 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tokyo station hotel
LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaMarunouchiGinza / Tokyo Nihonbashi / Tokyo Station / Ginza / Nihonbashi
NUMBER OF ROOMS
150
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE TOKYO STATION HOTEL: 2024 Prices & Reviews (Marunouchi, Japan) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about The Tokyo Station Hotel
Which popular attractions are close to The Tokyo Station Hotel?
Nearby attractions include Tokyo Central Railway Station (0.07 km), Mitsubishi Ichigokan Museum (0.4 km), and First Avenue Tokyo Station (0.3 km).
What are some of the property amenities at The Tokyo Station Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Tokyo Station Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Tokyo Station Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Tokyo Station Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Tokyo Station Hotel?
Conveniently located restaurants include T's TanTan Tokyostation, Kiji, Marunouchi, and NINJA TOKYO.
Are there opportunities to exercise at The Tokyo Station Hotel?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Is The Tokyo Station Hotel located near the city centre?
Yes, it is 0.1 km away from the centre of Marunouchi.
Are any cleaning services offered at The Tokyo Station Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Tokyo Station Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Tokyo Station Hotel?
The staff speaks multiple languages, including English, Chinese, and Japanese.