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Marunouchi Hotel
1-6-3, Marunouchi, Chiyoda 100-0005 Tokyo Prefecture
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Avg. AU$484 /night, 1/17 - 1/18
AU$803
per night
AU$610
per night
AU$417
per night
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About
#7 of 7 hotels in Marunouchi
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The design concept at the Marunouchi Hotel is modern Japanese. The emphasis is on comfort and intimacy, with a calming sense of peace and quiet. We look forward to welcoming you to one of our 205 non-smoking rooms. Choose from 11 room types.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Massage
Baggage storage
Concierge
Restaurant
Breakfast buffet
Vending machine
Currency exchange
Newspaper
Non-smoking hotel
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Air purifier
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Bath / shower
Bathrobes
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Classic
Languages Spoken
English, Japanese
Location
1-6-3, Marunouchi, Chiyoda 100-0005 Tokyo Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
1,138 Restaurants
within 0.5 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
The location of this hotel complex is excellent, steps away from the main Tokyo station and two subway lines. There’s easy underground access from all three in the event of inclement weather. There are several eating options within the complex, both fast food and sit-down dining. Security is good, with key card access and the requirement to pass through the hotel lobby (on the seventh floor). We had the deluxe double for a week at the start of our trip; downgraded to the superior double for a day on the return from our trip, and wished we hadn’t. The deluxe has a separate closable ante room with excellent lighting for reading, and a nook to place the (provided) Japan Times/ New York Times newspaper. The bed was firm, and pillows of varying density are provided. A duvet is used for warmth; I found it a little too warm, and probably should have asked for a single sheet in lieu of the duvet. As for the bathroom, the tub and reasonably strong shower were fine. Plenty of room for personal amenities at the sink and tub. Staff were very pleasant and helpful; we particularly appreciated that they brought wine glasses when they saw our wine bottle – nice touch! The deluxe double is in the interior of the building, so no issues with train noise. Lighting in the bedroom/living area is adequate. Note that the entranceway lighting is controlled by push buttons on the bedside tables; something we missed after our lengthy flight. Wifi is fast; we logged 68 Mbps. There’s a large TV, but despite having satellite channels, only CNN was available in English – bring your own entertainment. Others have said rooms are hot on arrival; ours was, but the central air conditioning cooled quickly and very quietly. The window to the “courtyard” has shutters, but not complete blackout curtains. My criteria for good maintenance is that no doors squeak, and sink stoppers hold; Marunouchi passed the test with flying colours. I’d also note that we were forced to reschedule our flight and shorten our stay due to a health matter, and we were grateful that the hotel honoured our original room rate, something they would have been entitled to amend – class act. Overall, an excellent hotel; we wouldn’t stay anywhere else when we return to Tokyo…
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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There is a driveway, but there is no porter, so if you want to have your luggage carried in a cart, park your car there and call the internal line just after entering the automatic doors. After a short wait, a staff member will come.
Check-in (front desk) is done on the upper floor by elevator. The room I stayed in this time was a deluxe twin room (with a Japanese-style living room), with a separate toilet and bath, and a bath with a washing area, which was comfortable. The staff were all very kind.
Parking is available in the basement of the same building, and the flat parking lot costs 1,500 yen per night (available until check-out at 2 p.m.). It was cheap and close, so it was convenient. The restaurants were all compact, so they were crowded, so I felt that reservations were necessary.
Check-in (front desk) is done on the upper floor by elevator. The room I stayed in this time was a deluxe twin room (with a Japanese-style living room), with a separate toilet and bath, and a bath with a washing area, which was comfortable. The staff were all very kind.
Parking is available in the basement of the same building, and the flat parking lot costs 1,500 yen per night (available until check-out at 2 p.m.). It was cheap and close, so it was convenient. The restaurants were all compact, so they were crowded, so I felt that reservations were necessary.
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Date of stay: March 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: レストランはコンパクトにも関わらず混んでいるので、予約をお勧めします。
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great location, opposite Tokyo's main railway station, very convenient for those arriving by train, but note that the station is huge and sprawling, and you can easily get disoriented especially if you are lugging bags and trying to weave your way through crowds. Look for the Marunouchi North Exit; by the way, there are 5 lines of the Tokyo Metro underneath the station.
The hotel itself is well appointed and slick, with Reception on the 7th floor. Our 17th floor rooms provided nice views of the station and the streamlined Shinkansens. No comments on food and service as we ate outside. Rooms are small but quite well-designed, and the shower ( inside the tub) is excellent.
The hotel itself is well appointed and slick, with Reception on the 7th floor. Our 17th floor rooms provided nice views of the station and the streamlined Shinkansens. No comments on food and service as we ate outside. Rooms are small but quite well-designed, and the shower ( inside the tub) is excellent.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have stayed at this hotel numerous times and the facilities are decent. The best thing about the hotel is the location, actually. But for my upcoming trip I have actually cancelled my reservation here as I am fed up with the staff. They need more education and training - have had to contact them numerous times this week about the mistakes they made on my reservation and they just aren’t up to the level of customer service one would expect from a hotel in Japan of this price range. Phone manners are very poor and information is not forthcoming. Very disappointed.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very sterile hotel- food was unimpressive and so were the rooms. And the rooms were very small- so for a longer stay not ideal.
Location might be ok if you work nearby.
Right next to the train station so convenient in that way.
Location might be ok if you work nearby.
Right next to the train station so convenient in that way.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I like staying close to the Tokyo Station for the convenient to travel around the city and other parts of Japan. On the day I checked in the hotel after a few days in Kyoto, the weather was really bad, cold and rainy. I thus appreciate that the hotel is directly linked to the station on B1. Check-in was smooth and efficient and the room was spacious with a nice view of the rail tracks and buildings of Yaesu.
They offer a choice of restaurants for the breakfast; having had a few days of elaborate Japanese breakfast in onsen hotels, I chose the western buffet breakfast. It was a nice surprise that in addition to the buffet, they offered a choice of main course. I stayed for two nights and have tried the french toast and eggs benedict; both tasted very nice and there are lots to offer on the buffet table as well.
All in all, it is excellent value for money given the location and services. I will definitely stay at the hotel again when I next visit Tokyo.
They offer a choice of restaurants for the breakfast; having had a few days of elaborate Japanese breakfast in onsen hotels, I chose the western buffet breakfast. It was a nice surprise that in addition to the buffet, they offered a choice of main course. I stayed for two nights and have tried the french toast and eggs benedict; both tasted very nice and there are lots to offer on the buffet table as well.
All in all, it is excellent value for money given the location and services. I will definitely stay at the hotel again when I next visit Tokyo.
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Date of stay: February 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Get used to separate beds in Japan and do request a shower separate from a bathtub if that is what you want. Ideally situated however right across from the North exit of Tokyo Station. Do not expect staff in hotels and restaurants in Tokyo to be fluent in English and definitely not in French. This hotel however has 3 restaurants 2 of which we tried (La Pomme d'Adam), I will try to make separate entries for these.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Best about the hotel is the location opposite Tokyo station with access to all trains and not far away from shopping, restaurant & entertainment areas. Normal (small) size rooms for Tokyo downtown standards. Friendly staff, very quite and comfortable rooms with great views on Tokyo station & downtown. Ask for rooms high up or even corner rooms. I paid about ¥29k = $210 per night which is a good price quality ratio for the area. And I was allowed a free early checkin at 11:00 am when I showed up from my overseas flight… I can recommend!
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Date of stay: May 2023Trip type: Travelled on business
Room Tip: Reception 7th floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Located a one minute walk from Tokyo station, this hotel is perfect for a one night transfer to onwards destinations. Rooms are average size by Tokyo standards. The teppanyaki restaurant on the 6th floor is a bit pricey but the food is sublime.
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is my go-to hotel in the Marunouchi area and the second time I have used it as my home base for travelling around Japan, after business meetings in Marunouchi area.
I love the location just across the street from Tokyo Station (with underground access to the station). I also love the adjoining Oazo building with Starbucks in the lobby and fantastic restaurants, a Japanese sweets shop and convenience store
The decor of the hotel is beautiful and calming with lots of wood panelling and beautiful marbled wood furnishings. The service is excellent - after arriving too early to check in, when I returned later I found my bags were already taken to my room. The hotel also stored one of my suitcases for me while I travelled outside of Tokyo, before I returned for a final night before my flight home.
I love the floor-to-ceiling windows, my favourite are the rooms with a view over the train tracks.
The rooms are very well equipped with amenities and as a traveller I appreciate the clothes line across the bathtub. The Marunouchi is a great choice for business or personal travel.
I love the location just across the street from Tokyo Station (with underground access to the station). I also love the adjoining Oazo building with Starbucks in the lobby and fantastic restaurants, a Japanese sweets shop and convenience store
The decor of the hotel is beautiful and calming with lots of wood panelling and beautiful marbled wood furnishings. The service is excellent - after arriving too early to check in, when I returned later I found my bags were already taken to my room. The hotel also stored one of my suitcases for me while I travelled outside of Tokyo, before I returned for a final night before my flight home.
I love the floor-to-ceiling windows, my favourite are the rooms with a view over the train tracks.
The rooms are very well equipped with amenities and as a traveller I appreciate the clothes line across the bathtub. The Marunouchi is a great choice for business or personal travel.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not sure about room service for I did not check; there are many restaurants in Marunouchi area and the Tokyo station that I never thought about using room service.
Sorry I cannot recall, as I seldom make use of it even if they do provide one. I am the hotel would let you know if you contact them.
If you go ask people in front desk, they will definitely help you. This is a high scale hotel, I can’t imagine they will not have washing service. (I did not get my clothes washed here, I am just saying my personal opinion)
It's a bit confusing trying to navigate stations in Tokyo. You cannot simply walk out any entrance or else you could be miles away from where you want to be. For the Marunouchi, Take the Marunouchi North Exit, cross the big zebra crossing and walk into the shopping mall. The hotel entrance is about 50 metres inside on the right.
"Great location near Tokyo station but be aware tons are tiny and you can leave your case open anywhere."Read full review
"Perfect booking right next to Tokyo Station Northwest exit. You can store your bags at the JR office there using Ecbo Cloak, hit the bullet train and pick up them up!"Read full review
"If possible avoid the usual rush hour times if visiting Tokyo Station. It’s gets truly manic in there. Easy access to Narita express"Read full review
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PRICE RANGE
AU$407 - AU$624 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marunouchi hotel chiyoda
LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaMarunouchiGinza / Tokyo Nihonbashi / Tokyo Station / Ginza / Nihonbashi
NUMBER OF ROOMS
205
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Marunouchi Hotel
Which popular attractions are close to Marunouchi Hotel?
Nearby attractions include Tokyo Central Railway Station (0.2 km), Kitte Marunouchi (0.4 km), and Shin-Marunouchi Bldg. (0.2 km).
What are some of the property amenities at Marunouchi Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Marunouchi Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Marunouchi Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Marunouchi Hotel?
Conveniently located restaurants include T's TanTan Tokyostation, Ninja Tokyo, and Rokurinsha, Tokyo Ramen Street.
Are there opportunities to exercise at Marunouchi Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Marunouchi Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Marunouchi.
Are any cleaning services offered at Marunouchi Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Marunouchi Hotel?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Marunouchi Hotel?
Many travellers enjoy visiting Hozomon (4.3 km), Nezu Shrine (4.1 km), and Yasukuni Shrine (2.4 km).