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Four Seasons Hotel Tokyo at Marunouchi

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Traveller (630)
Room & Suite (279)
Dining (61)
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Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent80%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“train station”(108 reviews)
“two queen beds”(10 reviews)
“narita express”(53 reviews)
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What's included
Free Internet
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Spa
Wheelchair Access
5 Star Hotel
Offers from Four Seasons Hotel Tokyo at Marunouchi
Special Offer: Advance Purchase Offer
Hotel packages
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Location and contact
1-11-1 Marunouchi | Pacific Century Place, Marunouchi, Chiyoda 100-6277, Tokyo Prefecture
Name/address in local language
Hotel website
14.4 km to Haneda Airport
1,598 restaurants are within a 0.5 km radius
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Reviews (1,124)
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730
100
33
7
9
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All reviewstrain stationtwo queen bedsnarita expresssmall hotelone bedroom suiteimperial palacemeet and greetsmall lobbyboutique hotellevel of serviceginza districtfloor to ceiling windowsconcierge stafffish marketrooms are largepark hyattoffice building
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1 - 5 of 879 reviews
Reviewed 6 days ago

Finding a place while vacationing in Tokyo was made enjoyable and relaxing Staying at Four Seasons Hotel Marunouchi. Staff is Point On from Arrival, During Stay and upon Departure, Excellent 👍🏼👍🏼👍🏼👍🏼 Location Location Location Centralized by Tokyo Main Shinkansen and Subway Station along with Ginza,...More

Review collected in partnership with Four Seasons
Thank Glenn P
Reviewed 1 week ago via mobile

We just arrived today with our family. I have been to many luxury hotels worldwide and this room with two queen beds is perfect. It is so nice and clean. Very large for Tokyo! The staff is amazing the rooms are super clean and there...More

2  Thank gk50008
Response from FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at MarunouchiResponded 6 days ago

Dear gk50008 sama, Welcome to Tokyo and Four Seasons! You might be still with us and I trust you and your family continue to have a great time with us. Thank you for your feedback posted on TripAdvisor. We are happy to escort you and...More

Reviewed 1 week ago

Don't get me wrong, it's a good luxury hotel. But unfortunately, that's about it. When you book (and pay for) a Four Seasons you expect nothing but the best and sadly, the Four Seasons Tokyo is not. It made me want to either pay more...More

1  Thank MdelAltoA
Response from FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at MarunouchiResponded 6 days ago

Dear MdelAltoA sama, Thank you for your stay with us and taking time to give us your feedback posted on TripAdvisor. I am very sorry that we were not able to meet your expectations and you and your family did not have a great time...More

Reviewed 1 week ago

Location: 40 minutes from Haneda airport to the hotel. 6 minutes from hotel to the JR station, 8 minutes to Kurakucho & 10 minutes to Ginza on food. Concierge: Very good service, transport your luggage to the room, carry good smiles. Reception: Very efficient, good...More

Thank Teddy N
Response from FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at MarunouchiResponded 1 week ago

Dear Teddy N sama, Thank you for your recent stay with us and taking time to give us your comments about our hotel posted on TripAdvisor. I am happy to know that you and your family had a great time with us and you witnessed...More

Reviewed 1 week ago via mobile

I am a big fan of Four Seasons hotels around there world. However, how this one can keep its affiliation with Four Seasons, I cannot explain. While clean, the rooms are tired and in need of refurbishment. Worst is the breakfast. The “home made” ham...More

2  Thank travellingf0rw0rk
Response from FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at MarunouchiResponded 1 week ago

Dear travellingf0rw0rk sama, Thank you for your recent stay with us and taking time to give us your feedback posted on TripAdvisor. I am very sorry to hear that we were not able to meet your expectations at all. We take your feedback seriously and...More

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About
Hotel class
Contact Information
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Internet
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Beachfront
Free Parking
Breakfast included
Pool
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Hotel class
Contact Information
Hotel class