Holiday Inn Osaka Namba, an IHG hotel
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Holiday Inn Osaka Namba, an IHG hotel

5-15 Soemoncho Soemon-cho, Chuo-ku, Chuo, Osaka 542-0084 Osaka Prefecture
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Room & Suite (433)
Dining (54)

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About

4.0
#20 of 170 hotels in Chuo
4.5 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.2 of 5 bubbles
Value
No description for the hotel available
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Coffee shop
Business Centre with Internet Access
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Concierge
Currency exchange
Dry cleaning
Room features
Blackout curtains
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Chinese, Japanese, Korean
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

5-15 Soemoncho Soemon-cho, Chuo-ku, Chuo, Osaka 542-0084 Osaka Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Itami Airport
13.7 km
See all flights
Kobe Airport
25.9 km
See all flights
Kinntetsunipponnbashi
5 minRailway
1,080Review59Q+A81Room tips

Reviews
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Detailed Reviews
Nichole H wrote a review June 2023
302 contributions50 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
We’ve stayed at this hotel several times now as the location is fabulous, the rooms are always very clean and decent in size and the staff are friendly and helpful. Unfortunately I was a little disappointed this time. We were given a smaller room across from the laundry with an ugly view out the window. Don’t get me wrong, the room was clean and again the staff were friendly especially the beautiful young lady with the ponytail who went above and beyond, trying to help me make a booking at a cafe. Thank you so much for trying to help. I really appreciate it.
Close to transport, shopping and a variety of foods, you couldn’t ask for a better location.
Highly recommend a stay here
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Otake Junichi, オーナー at Holiday Inn Osaka Namba, an IHG hotel
Responded 20 June 2023
Thank you very much for choosing Holiday Inn Osaka Namba from among many hotels. We are very pleased to receive a higher rating from you. Our entire staff will make every effort to ensure that you will visit us again. Thank you very much for your valuable feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
purelee wrote a review Mar 2020
Singapore, Singapore91 contributions54 helpful votes
4.0 of 5 bubbles
The hotel situated at the heart of all shopping streets, even Donki is right below to get all the last minute shopping. There is a 7 eleven attached to the hotel, that you could get some food and drinks after a late flight. The toilet and room amenities were topped up everyday for my 5 night stay even when we never use the slippers, the staff placed another new sets for us. The toilet shampoo and body bath were good to use. The hotel provide information for guests to get to the trains station which was a quite impressive way for me, as end of my stay i had more luggage than i thought which was inconvenient to walk to the train station. Really dun save the money, Just take the taxi to the Nankai train station and proceed to take the rapid train about 40 minutes. At night, the location looked like a red light district, be careful of people approaching.
Read more
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: room is bigger than usual jap hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jay F wrote a review Feb 2020
Davao City, Philippines256 contributions59 helpful votes
+1
5.0 of 5 bubbles
Stayed with my family and we booked for a quadruple room. It is with 3 beds and 1 extra bed. Located in the shopping district Namba. Everything is right at thr doorstep. There is a Don Quijote store right beside it and a 7-11 on the ground floor. Lawson is nearby and all other shops. Water bottles are replenished everyday. Namba Station is the nearest to the hotel. About 8-10 mins. walk. The room is equipped with a hair dryer, humidifier, TV, charging outlets on the headboard. Room size is roomy if only for 3 guests and a little bit crowded for 4. If you are an HIG member they have something extra for you. Highly recommended for family planning for a vacation in Osaka.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rememr wrote a review Mar 2024
Singapore, Singapore1,075 contribution237 helpful votes
4.0 of 5 bubbles
Stayed in twin bed room. Indicated stars for aspects that i liked. Review is based on the value given the price of the hotel. 

IHG plat welcome amenity ⭐: points or welcome drink (quite a good selection of cocktails at their hotel restaurant) 

Location 🌟: Basically you are within the Dotonbori district, don quijote, ichiran ramen, and the glico running man landmark are just across downstairs. 

Lobby: at the ground floor, purely for checkin and checkout, a few chairs. Staff is friendly. 

Clothes Hanger ⭐: there is a wardrobe sufficient to hang max 6 pieces of clothes. 

Wifi: was slow.. I had to refresh my browser tabs a few times to load a Web app. 

Work desk: no work desk in my room but reception is kind enough to lend me a makeshift table that was available at that time. 

TV: pretty small sized, didn't use. 

Bathroom ⭐: Shower and bathtub combined. Bathtub is wide enough. Strong water pressure. Has standard Japanese toilet bowl with warm seat. 

Toiletries ⭐: has slippers, the essentials toothbrush set, comb and also mouthwash. 

Soap and shampoo: Dove. 

Breakfast: not part of standard room rate that I booked. 

Overall priced on the higher side for the holiday Inn brand, presumably due to the location. May return for pure visiting as a tourist if there is a promotion but not for work travel.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Otake Junichi, オーナー at Holiday Inn Osaka Namba, an IHG hotel
Responded 11 Mar 2024
Thank you very much for choosing Holiday Inn Osaka Namba. Thank you again for your valuable feedback on our hotel. We will make every effort to improve your stay with us based on your feedback. We look forward to serving you again. We look forward to serving you again when you visit Osaka.
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JoelG84 wrote a review Apr 2023
Katy, Texas191 contributions70 helpful votes
5.0 of 5 bubbles
The Holiday Inn Osaka Namba is literally a 15 seconds walk to the middle of Dontonbori street, so you can’t ask for a more perfect location. The rooms were a little dated and small but the location more than makes up for it, plus small rooms are common for Japan. The rooms were clean and the hotel had very nice and helpful staff. I would definitely stay again when visiting Osaka.
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
melons118 wrote a review May 2024
Sydney, Australia123 contributions13 helpful votes
4.0 of 5 bubbles
Booked a quad room for our family, 2 adults and 2 kids. It was a bit squashy but comfortable. The bathroom was clean included a tub/shower. The restaurant was busy in peak morning, good selection of japanese and western breakfast. The location, is wow - you are 1 minute walk to Dotonbori and 5 mins walk to Shinsaibashi Shopping Street. It's very central for your first time in Osaka. Cabs can drop off and pick up at this hotel, it's a little crowded and slow, but they do come by. I would love to come back.
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: There is a 7Eleven next door
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John W wrote a review Feb 2024
Colchester, United Kingdom70 contributions72 helpful votes
4.0 of 5 bubbles
If you want to be amongst the crowds and take in the city atmosphere then this is a good hotel. It is in an ideal location in the Dotonbori area with its many famous bars, restaurants and night life on its door step and of course the canal. If you are into shopping then this is the place to be with its famous shopping streets and nearby department stores and high end shops. Close to several metro lines for easy access to the greater Osaka area. We were upgraded to a superior room, which for Japan standards, was a good size, even had a sofa and small coffee table. The bathroom had a good hot power shower and decent size bath tub. The hotel seems to be quite new with both the room and bathroom very modern, bright and clean. The reception staff were friendly, pleasant and helpful. This however could not be said for the bar/restaurant staff. There is a small bar adjacent to the restaurant and as we only wanted a cocktail we wanted to sit at the bar. Even though there were a local couple eating at the bar the bartender refused to allow us to sit there and even got a bit rude pointing for us to sit in the restaurant. The service was poor and slow. The one big downside to the hotel is the WIFI which is very very slow, even the reception staff bring this to your attention at check in. Otherwise a pleasant stay and would stay again on a future visit
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shwetha R wrote a review May 2023
5 contributions1 helpful vote
3.0 of 5 bubbles
We stayed with 2 family friends at this hotel. Rooms were neat and clean but very small for 3 people. we literally had to stack our suitcases one over other as we didnt have enough space to move around the room. The food was good and the best part is they provided boxes for us to carry our breakfast, which we highly appreciate. The hotel is situated at the shopping area which helped us to explore more places after we returned back from sightseeing.
Read more
Date of stay: April 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: The area is good for shopping and food lovers.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Osaka Namba, an IHG hotel
Responded 5 June 2023
Dear Shwetha R, Thank you for staying at our Holiday Inn Osaka Namba while visiting Japan and for taking the time to provide feedback about your experience. Pleasure having you as our guest. I am pleased that the location of our hotel, the service of our staff and the cleanliness in our room met your expectations. We strive to provide the best possible service as well as experience, and it is always great to hear from our valued guests on how we are doing. I also take note regarding your remarks about the size of our room. Please be affirmed that I will forward your comments to our team to provide a better experience in the future. I apologize for your observation. Once again, thank you for deciding to stay with us. We would be delighted if you visit us again in the future. Best Regards, Ben W. Case Manager IHGService
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You Li in Asia wrote a review Nov 2023
Vientiane, Laos375 contributions109 helpful votes
2.0 of 5 bubbles
Came back to stay at the HI Osaka Namba due to it's proximity to the shopping and eating district. The hotel has a fantastic location with easy access to train and business as well as to KIX.

From our previous stay (about 5 years ago), we knew the hotel was extremely busy and certainly nothing has changed. The rooms are small as you would expect given the premium location but was still functional. Breakfast buffet was very good - lots of variety however it's almost always jam packed with people and difficult to navigate given the tight space.

One thing that ruined our stay was the overall cleanliness which I found to be not up to standards of other hotels in Japan. On our first night, we had found a blood stained bedsheet and given that it was late already (around 8pm), we thought we'd let it go and that it would be changed the next day. After spending the entire day at USJ, we'd come back and found that the stained sheets were still there. Informed reception the next morning and it was subsequently changed. To the hotel's credit, after lodging a complaint with IHG, we were contacted with an apology and provided with 2 night reimbursement on points (we stayed on points).
Read more
Date of stay: October 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Otake Junichi, オーナー at Holiday Inn Osaka Namba, an IHG hotel
Responded 8 Nov 2023
Thank you very much for staying at Holiday Inn Osaka Namba. We are very honored that you appreciated the location of our hotel. We hope we could help you enjoy your trip to Osaka to the fullest. We apologize for any inconvenience caused by the cleaning of your room during your stay. We are discussing future measures with the relevant sections as soon as possible. We look forward to the opportunity to exceed your expectations in the future. We look forward to welcoming you to our hotel.
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ElaineYeo wrote a review Feb 2020
Singapore, Singapore48 contributions35 helpful votes
1.0 of 5 bubbles
Terrible front staff who provided me with the wrong information for my luggage delivery to the airport. Worst of all no apologies & efforts made to resolve the issue. This is the worst Holiday Inn with such bad attitude I have encountered throughout my years of travelling. If you are staying here for the location, i would suggest there are many other choices few steps away. Except for one staff which i would like to compliment, there is nothing else the hotel has left me to write a better review. Yoona Kim thank you for everything. You are the only staff in the whole hotel who bothered to listen to guests & try to help them out the best as you can. I appreciate your kindness. You are a very valuable asset & a real gem to salvage this hotel & you are the only reason i will step into Holiday Inn Namba again.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Holiday Inn Osaka Namba, an IHG hotel
Responded 29 Feb 2020
Hi there, ElaineYeo! Thank you for staying with us and for leaving a review. Our goal has always been to provide our guests with an exceptional and positive experience. Although we're thrilled to see that you find our accommodation to your liking, it is concerning to know that your stay was not as expected. I have communicated your feedback with our hotel management and we'll use your feedback to coach our staff and check improvements with different departments to provide a better experience. Meantime, I sent you an email to gather more information. Hope you send us a reply soon. As opportunity would have it, we'll be happy to host you again to show you that we are committed to delivering True Hospitality. Warm Regards, Alice P Case Manager IHGService
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Christopher B asked a question June 2023
Biloxi, Mississippi35 contributions2 helpful votes
do you guys serve free breakfast?
Answer from Dey S
Makati, Philippines89 contributions41 helpful votes
Take the train to Namba Station and walk for about 10mins
pdy23 asked a question July 2019
Manila, Philippines57 contributions10 helpful votes
For the Superior Twin rooms, can the two beds be put together to be used as one big bed? Thanks.
Answer from TATAN
Kauai, Hawaii489 contributions111 helpful votes
I did the same thing.. yes they will hold it until you are back
What We Found Travelling wrote a tip Yesterday
Sydney, Australia6,345 contributions425 helpful votes
2.0 of 5 bubbles
"Avoid staying here unless you’re desperate."
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melons118 wrote a tip May 2024
Sydney, Australia123 contributions13 helpful votes
4.0 of 5 bubbles
"There is a 7Eleven next door"
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Climber159787 wrote a tip Mar 2024
5 contributions
5.0 of 5 bubbles
"Choose the larger rooms. Huge difference in the experience for us. But the smaller rooms looked fine as well. "
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940Caz wrote a tip Nov 2023
Norwich, United Kingdom35 contributions24 helpful votes
4.0 of 5 bubbles
"Its quieter on the high floors"
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SixContinents wrote a tip Sept 2023
Ontario, Canada74 contributions152 helpful votes
5.0 of 5 bubbles
"No need to book breakfast with your room if you are unsure of your plans, buffet tickets sold at the front desk."
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Not the right property for you?
There are more places to choose from in the Chuo area.
PRICE RANGE
AU$171 - AU$249 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiOsaka PrefectureOsakaChuoShinsaibashi / Nanba / Tennoji / South Area
NUMBER OF ROOMS
314
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN OSAKA NAMBA, AN IHG HOTEL (AU$171): 2024 Prices & Reviews (Chuo, Japan) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Holiday Inn Osaka Namba, an IHG hotel
Which popular attractions are close to Holiday Inn Osaka Namba, an IHG hotel?
Nearby attractions include Dotombori District (0.1 km), Taste Osaka (0.3 km), and Magical Trip - Osaka (0.4 km).
What are some of the property amenities at Holiday Inn Osaka Namba, an IHG hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Holiday Inn Osaka Namba, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Osaka Namba, an IHG hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Holiday Inn Osaka Namba, an IHG hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Holiday Inn Osaka Namba, an IHG hotel?
Conveniently located restaurants include Hokuto GEMS Namba, Gyukatsu Motomura Namba, and Matsusakagyu Yakiniku M, Hozenji Yokocho.
Which languages are spoken by the staff at Holiday Inn Osaka Namba, an IHG hotel?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.
Are there any historical sites close to Holiday Inn Osaka Namba, an IHG hotel?
Many travellers enjoy visiting Sumiyoshi Taisha Shrine (6.4 km), Osaka Castle (2.8 km), and Osaka City Central Hall (2.6 km).
Is Holiday Inn Osaka Namba, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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