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Traveller (527)
Room & Suite (395)
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Certificate of Excellence
Overview
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Hotel virtual tour
25 Kyomachi Chuo-ku, Chuo, Kobe 650-0034 Hyogo Prefecture See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Additional information
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Offers from Oriental Hotel
Special Offer:Looking for room?
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Reviews (547)
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143 results
Traveller rating
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LanguageEnglish
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113
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Show reviews that mention
All reviews top floor breakfast buffet was excellent star service amazing hotel harbor view king high end shops eggs benedict check out highlight of our trip set menu spacious rooms mini bar within walking distance interior design japanese language loved this hotel business trip
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1 - 5 of 143 reviews
Reviewed 2 weeks ago via mobile

The hotel seems to have a strange breakfast queuing system. Perhaps they don’t have the capacity to accommodate all the guests at breakfast time but they seem to make people queue for breakfast even though there are tables available inside. Some people were forced to...More

Date of stay: January 2019
Thank rmwithaview
Hotel's Favourite
Reviewed 27 November 2018

It is hard to fault this hotel. Great location, beautiful rooms, 5 star service and superb breakfast buffet. Tasteful, but not over the top. Traditional but with a modern twist. And a good bar on the top floor. I would not stay anywhere else in...More

Date of stay: March 2018
1  Thank David E
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 4 December 2018

Dear David E, Thank you for your kind words and review of us here on TripAdvisor. We are ecstatic to hear that your stay was one to write home about! Nothing pleases us more than hearing praise from a satisfied guest. We will continue to...More

Reviewed 3 December 2018

The Oriental is an excellent luxury hotel presented in a traditional classic style that provides you with everything you would expect from a hotel of its class. We went in expecting luxury, and we were not disappointed. All the details of the hotel, from the...More

Date of stay: October 2018
3  Thank MDJL81
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 4 December 2018

Dear MDJL81, Thank you for your stellar review! We could not have said it better even if we tried! We pride ourselves on everything you mentioned above. As they say, "The Devil is in the details", and that is our approach to best serving our...More

Reviewed 18 November 2018

this was a great hotel. 5 star service, great breakfast buffet - both Japanese and Western selections, nice bedroom and bathroom. There was just enough English being spoken at the hotel to get by. The staff that spoke little or no English bent over backwards...More

Date of stay: November 2018
Thank rocknrollal
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 21 November 2018

Dear rocknrollal, Thank you for taking a moment to share your thoughts and experience with us here on TripAdvisor. Needless to say, we are very pleased to hear that your stay with us was an exceptional one. Thank you for your kind words. Also, while...More

Reviewed 23 September 2018 via mobile

We loved staying here for the last four nights of our trip We love walking everywhere but it is a bit of a trek to the local station although taxis are not outrageously expensive Reception and breakfast are on the 17th floor, unusual, but with...More

Date of stay: September 2018
Thank 777SarahB777
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 25 September 2018

Dear Sarah B, Thank you for your recent visit and comment! We are pleased to hear that your stay with us was a lovely one! Reception and breakfast as well as our other restaurants are all on the top floor (17th floor) for a very...More

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About
Description
Rebuilt from the ground up in 2010, Oriental Hotel stands proudly in the beautiful coastal city of Kobe. With a history of over 145 years, Oriental Hotel is widely recognized as Japan's first Western style More hotel. Modeled after its predecessors, the hotel's interior features rich wood tones as well as vivid marine colors to represent its unique location between the Rokko Mountain range and Osaka Bay inlet. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Restaurant
Room Service
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
116
Price range
USD 151 - USD 416 (Based on Average Rates for a Standard Room)
Location
Japan > Kinki > Hyogo Prefecture > Kobe > Chuo
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
116
Price range
USD 151 - USD 416 (Based on Average Rates for a Standard Room)
Location
Japan > Kinki > Hyogo Prefecture > Kobe > Chuo
Photos
Traveller (527)
Room & Suite (395)
Dining (98)
Pool & Beach (1)
Amenities (75)
Business Centre & Event Rooms (8)
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Questions & Answers
Ask a question
camuche123
27 March 2017|
AnswerShow all 3 answers
Response from OmotenashiHotelsKobe | Property representative |
Dear camuche123, We sincerely apologize for the confusion and would be more than happy to assist you in getting this cleared up. Seeing as TripAdvisor does not allow email address or websites in the Q&A section, I have... More
0
Votes
camuche123
27 March 2017|
Answer
Response from bobh866 | Reviewed this property |
I would say the hotel directly, they were so helpful to me I am sure they will handle. A good credit card company will handle it for you in most cases
0
Votes
123frenchwine
7 January 2016|
Answer
Response from OmotenashiHotelsKobe | Property representative |
Dear Mr. and Mrs. Martin, We most certainly do have both types of rooms available here at Oriental Hotel.
0
Votes
Room Tips
"Harbour views are good, but the other side has mountains - all good."
davideI8858US
26 Nov. 2018
Read review
"Any direction of WENS will be OK."
JunichiHASEGAWA
1 Jun. 2018
Read review
"Harbour view is great, but the city view, with Mr Rokko in the background, is not to be sniffed at."
Naniwa
13 Apr. 2018
Read review
"Add breakfast when booking!"
Toronto_walks
11 Feb. 2018
Read review
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