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Traveller (524)
Room & Suite (395)
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25 Kyomachi Chuo-ku, Chuo, Kobe 650-0034 Hyogo Prefecture See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Additional information
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Rooms
2 Dec.3 Dec.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (542)
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140 results
Traveller rating
111
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LanguageEnglish
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All reviews excellent hotel breakfast buffet was excellent rooms are modern harbor view king high end shops only negative check out attentive service ice cubes comfortable bed interior design set menu japanese language mini bar within walking distance a wonderful stay the ground floor
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1 - 5 of 140 reviews
Reviewed 4 days ago

this was a great hotel. 5 star service, great breakfast buffet - both Japanese and Western selections, nice bedroom and bathroom. There was just enough English being spoken at the hotel to get by. The staff that spoke little or no English bent over backwards...More

Thank rocknrollal
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded yesterday

Dear rocknrollal, Thank you for taking a moment to share your thoughts and experience with us here on TripAdvisor. Needless to say, we are very pleased to hear that your stay with us was an exceptional one. Thank you for your kind words. Also, while...More

Reviewed 23 September 2018 via mobile

We loved staying here for the last four nights of our trip We love walking everywhere but it is a bit of a trek to the local station although taxis are not outrageously expensive Reception and breakfast are on the 17th floor, unusual, but with...More

Thank 777SarahB777
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 25 September 2018

Dear Sarah B, Thank you for your recent visit and comment! We are pleased to hear that your stay with us was a lovely one! Reception and breakfast as well as our other restaurants are all on the top floor (17th floor) for a very...More

Reviewed 6 September 2018 via mobile

I was spending few days in Kobe for work and stayed at Oriental hotel. The rooms ate great, Japanese style with lots of details. As i was in town during the typhoon Jude, the most severe in the last 25 years, i couldn’t go out...More

Thank 518marianag
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 9 September 2018

Dear Mariana G, Thank you for taking the time to share your experiences with us and the great folks on TripAdvisor! We're sorry to hear that one of those experiences was one of Japan's most severe typhoons in the last 25 years, but are glad...More

Reviewed 21 August 2018

This hotel really is first class. The staff who are all lovely, friendly, helpful and all with a smile. We had a executive king harbour view room which was perfect. Easy walk to everywhere. Breakfast buffet was excellent. We ate dinner 1 night in the...More

Thank Alta-Monza
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 9 September 2018

Dear Alta-Monza, Thank you for your kind words and sharing your trip with us! Were very happy to hear that you enjoyed our chef's cuisine! It seems you covered all of our restaurants except for Sushi Kanbe! (Don't worry, there is always next time!) We...More

Reviewed 18 August 2018

My husband and I stayed here in April 2018. We chose this hotel for its steak house, and the staff helped us make a dinner reservation. When we arrived to check in, the front desk staff, Sakiko Matsumura, was incredibly welcoming, friendly, helpful, and just...More

Thank moy761
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 20 August 2018

Dear moy761, Thank you for taking the time to share your experience with us here on TripAdvisor. I passed along your praise of Ms. Matsumura and she was delighted to hear that she could help make you and your husbands stay an enjoyable one! We're...More

View more reviews
About
Description
Rebuilt from the ground up in 2010, Oriental Hotel stands proudly in the beautiful coastal city of Kobe. With a history of over 145 years, Oriental Hotel is widely recognized as Japan's first Western style More hotel. Modeled after its predecessors, the hotel's interior features rich wood tones as well as vivid marine colors to represent its unique location between the Rokko Mountain range and Osaka Bay inlet. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Restaurant
Room Service
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
116
Price range
USD 173 - USD 526 (Based on Average Rates for a Standard Room)
Location
Japan > Kinki > Hyogo Prefecture > Kobe > Chuo
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
116
Price range
USD 173 - USD 526 (Based on Average Rates for a Standard Room)
Location
Japan > Kinki > Hyogo Prefecture > Kobe > Chuo
Photos
Traveller (524)
Room & Suite (395)
Dining (98)
Pool & Beach (1)
Amenities (75)
Business Centre & Event Rooms (8)
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Questions & Answers
Ask a question
camuche123
27 March 2017|
AnswerShow all 3 answers
Response from OmotenashiHotelsKobe | Property representative |
Dear camuche123, We sincerely apologize for the confusion and would be more than happy to assist you in getting this cleared up. Seeing as TripAdvisor does not allow email address or websites in the Q&A section, I have... More
0
Votes
camuche123
27 March 2017|
Answer
Response from Bob H | Reviewed this property |
I would say the hotel directly, they were so helpful to me I am sure they will handle. A good credit card company will handle it for you in most cases
0
Votes
123frenchwine
7 January 2016|
Answer
Response from OmotenashiHotelsKobe | Property representative |
Dear Mr. and Mrs. Martin, We most certainly do have both types of rooms available here at Oriental Hotel.
0
Votes
Room Tips
"Any direction of WENS will be OK."
JunichiHASEGAWA
1 Jun. 2018
Read review
"Harbour view is great, but the city view, with Mr Rokko in the background, is not to be sniffed at."
Naniwa
13 Apr. 2018
Read review
"Add breakfast when booking!"
Toronto_walks
11 Feb. 2018
Read review
"Book room with breakfast."
jkhc1
11 May 2017
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