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Rooms
30 Dec.31 Dec.
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Rebuilt from the ground up in 2010, Oriental Hotel stands proudly in the beautiful coastal city of Kobe. With a history of over 145 years, Oriental Hotel is widely recognized as Japan's first Western style hotel. Modeled after its predecessors, the hotel's interior features rich wood tones as well as vivid marine colors to represent its unique location between the Rokko Mountain range and Osaka Bay inlet.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Room Service
Wheelchair Access
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Smoking rooms available
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Mountain View
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel virtual tour
Special Offer:Looking for room?
Reviews (545)
Filter reviews
142 results
Traveller rating
113
21
1
4
3
Traveller type
Time of year
LanguageEnglish
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113
21
1
4
3
Show reviews that mention
All reviews top floor breakfast buffet was excellent star service amazing hotel harbor view king high end shops eggs benedict check out highlight of our trip interior design set menu comfortable rooms japanese language mini bar within walking distance a wonderful stay business trip
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1 - 5 of 142 reviews
Reviewed 2 weeks ago

The Oriental is an excellent luxury hotel presented in a traditional classic style that provides you with everything you would expect from a hotel of its class. We went in expecting luxury, and we were not disappointed. All the details of the hotel, from the...More

Date of stay: October 2018
3  Thank MDJL81
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 2 weeks ago

Dear MDJL81, Thank you for your stellar review! We could not have said it better even if we tried! We pride ourselves on everything you mentioned above. As they say, "The Devil is in the details", and that is our approach to best serving our...More

Hotel's Favourite
Reviewed 3 weeks ago

It is hard to fault this hotel. Great location, beautiful rooms, 5 star service and superb breakfast buffet. Tasteful, but not over the top. Traditional but with a modern twist. And a good bar on the top floor. I would not stay anywhere else in...More

Date of stay: March 2018
1  Thank David E
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 2 weeks ago

Dear David E, Thank you for your kind words and review of us here on TripAdvisor. We are ecstatic to hear that your stay was one to write home about! Nothing pleases us more than hearing praise from a satisfied guest. We will continue to...More

Reviewed 4 weeks ago

this was a great hotel. 5 star service, great breakfast buffet - both Japanese and Western selections, nice bedroom and bathroom. There was just enough English being spoken at the hotel to get by. The staff that spoke little or no English bent over backwards...More

Date of stay: November 2018
Thank rocknrollal
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 3 weeks ago

Dear rocknrollal, Thank you for taking a moment to share your thoughts and experience with us here on TripAdvisor. Needless to say, we are very pleased to hear that your stay with us was an exceptional one. Thank you for your kind words. Also, while...More

Reviewed 23 September 2018 via mobile

We loved staying here for the last four nights of our trip We love walking everywhere but it is a bit of a trek to the local station although taxis are not outrageously expensive Reception and breakfast are on the 17th floor, unusual, but with...More

Date of stay: September 2018
Thank 777SarahB777
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 25 September 2018

Dear Sarah B, Thank you for your recent visit and comment! We are pleased to hear that your stay with us was a lovely one! Reception and breakfast as well as our other restaurants are all on the top floor (17th floor) for a very...More

Reviewed 6 September 2018 via mobile

I was spending few days in Kobe for work and stayed at Oriental hotel. The rooms ate great, Japanese style with lots of details. As i was in town during the typhoon Jude, the most severe in the last 25 years, i couldn’t go out...More

Date of stay: September 2018
Thank 518marianag
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 9 September 2018

Dear Mariana G, Thank you for taking the time to share your experiences with us and the great folks on TripAdvisor! We're sorry to hear that one of those experiences was one of Japan's most severe typhoons in the last 25 years, but are glad...More

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Questions & Answers
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camuche123
27 March 2017|
AnswerShow all 3 answers
Response from OmotenashiHotelsKobe | Property representative |
Dear camuche123, We sincerely apologize for the confusion and would be more than happy to assist you in getting this cleared up. Seeing as TripAdvisor does not allow email address or websites in the Q&A section, I have... More
0
Votes
camuche123
27 March 2017|
Answer
Response from bobh866 | Reviewed this property |
I would say the hotel directly, they were so helpful to me I am sure they will handle. A good credit card company will handle it for you in most cases
0
Votes
123frenchwine
7 January 2016|
Answer
Response from OmotenashiHotelsKobe | Property representative |
Dear Mr. and Mrs. Martin, We most certainly do have both types of rooms available here at Oriental Hotel.
0
Votes
Room Tips
"Harbour views are good, but the other side has mountains - all good."
davideI8858US
3 weeks ago
Read review
"Any direction of WENS will be OK."
JunichiHASEGAWA
1 Jun. 2018
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"Harbour view is great, but the city view, with Mr Rokko in the background, is not to be sniffed at."
Naniwa
13 Apr. 2018
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"Add breakfast when booking!"
Toronto_walks
11 Feb. 2018
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PRICE RANGE
USD 161 - USD 537 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiHyogo PrefectureKobeChuo
NUMBER OF ROOMS
116
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