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Traveller (500)
Room & Suite (384)
Dining (98)
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25 Kyomachi Chuo-ku, Chuo, Kobe 650-0034 Hyogo Prefecture See on map
Name/address in local language
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
4.5 Star accommodation
Additional information
Hotel website
Offers from Oriental Hotel
Special Offer: Complimentary Minibar
Hotel deals
4 Nov.5 Nov.
1 room, 2 adults, 0 children
Standard Room
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Rebuilt from the ground up in 2010, Oriental Hotel stands proudly in the beautiful coastal city of Kobe. With a history of over 145 years, Oriental Hotel is widely recognized as Japan's first Western style More hotel. Modeled after its predecessors, the hotel's interior features rich wood tones as well as vivid marine colors to represent its unique location between the Rokko Mountain range and Osaka Bay inlet. Less
Hotel class
Contact Information
Hotel Amenities
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
Price range
USD 170 - USD 545 (Based on Average Rates for a Standard Room)
Japan > Kinki > Hyogo Prefecture > Kobe > Chuo
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Traveller (500)
Room & Suite (384)
Dining (98)
Amenities (75)
Business Centre & Event Rooms (1)
Reviews (539)
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All reviews excellent hotel breakfast buffet was excellent rooms are modern harbor view king high end shops only negative fluent english check out attentive service ice cubes comfortable bed interior design set menu japanese language restaurants and bars large selection mini bar
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1 - 5 of 139 reviews
Reviewed 4 weeks ago via mobile

We loved staying here for the last four nights of our trip We love walking everywhere but it is a bit of a trek to the local station although taxis are not outrageously expensive Reception and breakfast are on the 17th floor, unusual, but with...More

Thank Sarah B
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 4 weeks ago

Dear Sarah B, Thank you for your recent visit and comment! We are pleased to hear that your stay with us was a lovely one! Reception and breakfast as well as our other restaurants are all on the top floor (17th floor) for a very...More

Hotel's Favourite
Reviewed 19 July 2018

We stayed in the Regular Floor Superior Harbor View King for 2 nights. PROS: Extremely good value for money, would rate this as a 5 star hotel. Very grand, service is amazing. It was raining when we arrived and they had towels ready to go...More

Thank Carmen C
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 24 July 2018

Dear Carmen C, Thank you for taking the time to share your experience with us here on TripAdvisor. We are thrilled to hear that you loved your stay with us! We try our best to anticipate all of our guests needs to ensure their stay...More

Reviewed 6 September 2018 via mobile

I was spending few days in Kobe for work and stayed at Oriental hotel. The rooms ate great, Japanese style with lots of details. As i was in town during the typhoon Jude, the most severe in the last 25 years, i couldn’t go out...More

Thank Mariana G
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 9 September 2018

Dear Mariana G, Thank you for taking the time to share your experiences with us and the great folks on TripAdvisor! We're sorry to hear that one of those experiences was one of Japan's most severe typhoons in the last 25 years, but are glad...More

Reviewed 21 August 2018

This hotel really is first class. The staff who are all lovely, friendly, helpful and all with a smile. We had a executive king harbour view room which was perfect. Easy walk to everywhere. Breakfast buffet was excellent. We ate dinner 1 night in the...More

Thank Alta-Monza
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 9 September 2018

Dear Alta-Monza, Thank you for your kind words and sharing your trip with us! Were very happy to hear that you enjoyed our chef's cuisine! It seems you covered all of our restaurants except for Sushi Kanbe! (Don't worry, there is always next time!) We...More

Reviewed 18 August 2018

My husband and I stayed here in April 2018. We chose this hotel for its steak house, and the staff helped us make a dinner reservation. When we arrived to check in, the front desk staff, Sakiko Matsumura, was incredibly welcoming, friendly, helpful, and just...More

Thank moy761
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 20 August 2018

Dear moy761, Thank you for taking the time to share your experience with us here on TripAdvisor. I passed along your praise of Ms. Matsumura and she was delighted to hear that she could help make you and your husbands stay an enjoyable one! We're...More

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Questions & Answers
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27 March 2017|
AnswerShow all 3 answers
Response from OmotenashiHotelsKobe | Property representative |
Dear camuche123, We sincerely apologize for the confusion and would be more than happy to assist you in getting this cleared up. Seeing as TripAdvisor does not allow email address or websites in the Q&A section, I have... More
27 March 2017|
Response from Bob H | Reviewed this property |
I would say the hotel directly, they were so helpful to me I am sure they will handle. A good credit card company will handle it for you in most cases
7 January 2016|
Response from OmotenashiHotelsKobe | Property representative |
Dear Mr. and Mrs. Martin, We most certainly do have both types of rooms available here at Oriental Hotel.
Room Tips
"Any direction of WENS will be OK."
1 Jun. 2018
Read review
"Harbour view is great, but the city view, with Mr Rokko in the background, is not to be sniffed at."
13 Apr. 2018
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"Add breakfast when booking!"
11 Feb. 2018
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"Book room with breakfast."
11 May 2017
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