About

3.5

#1 of 1 small hotel in Mortlake

Location

Cleanliness

Service

Value

The Palace Hotel is an excellent choice for travellers visiting Mortlake, offering a charming environment alongside many helpful amenities designed to enhance your stay.

The Palace Hotel offers guests an array of room amenities including a refrigerator and air conditioning, and getting online is possible, as free wifi is available.

The small hotel offers room service, to make your visit even more pleasant. The property also features a lounge. Guests arriving by vehicle have access to free parking.

If you are looking for a good restaurant look no further as we have a top grade traditional style bistro right here at the hotel, a big sports bar where you can catch all your favourite sports live and loud on the big screens, catch up with friends for an ice cold beverage or enjoy the sunshine in the beer garden.

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Property amenities

Free parking

Free High Speed Internet (WiFi)

Bar / lounge

Coffee shop

Restaurant

Evening entertainment

Non-smoking hotel

ATM on site

Happy hour

Kids' meals

Room features

Air conditioning

Room service

Kitchenette

Refrigerator

Room types

Non-smoking rooms

Family rooms

Smoking rooms available

Location

41Car recommended

Grade: 41 out of 100

23Restaurantswithin 1 km

0Attractionswithin 1 km

62 Tennyson Rd, Mortlake, New South Wales 2137 Australia

Getting there

Sydney Airport13 kmSee all flights

Rental CarsSee all Mortlake car hire

See all nearby hotels

Nearby restaurants

Cnr58

82 reviews

8 minCafe

Noi Due Italian & Lebanese Dining

See all nearby restaurants

46Reviews0Q+A5Room tips

Reviews
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Jazzbuoy wrote a review June 2023

Nowra, Australia19 contributions11 helpful votes

Terrifying mattress....!

Convenient location to Quodos stadium. Room quiet at night. Only two good points. Staff friendly enough on check in but my husband is 73 not lift and though as we were taken to the room someone might of offered a hand with bags or bag.... The bathroom needs a good clean, on the floor round the toilet and under the basin looks like its' not been done for some time. Thie most awful thing was the bed..... I noted no mattress protector, and did not have a good feeling about the mattress, but chose not to look... (wouldn't have slept in that bed if I had....) But I looked in the morning before checking out...... Old and awfully stained.... Really ? Could not recommend.

Date of stay: June 2023

Value

Location

Service

Trip type: Travelled as a couple

Room Tip: Unable to recommend

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Des H wrote a review Dec 2021

Sydney, Australia18 contributions15 helpful votes

Terrible meals

I have visited this hotel on previous occasions & found the food OK but have noticed that recently the quality of the food has deteriorated & is very poor at present. I had lunch with a friend today & both the meals were extremely poor. My friends chicken schnitzel was very small and dry & I would rate the crab cakes that I had as the worst meal I have ever had. They had excessive hard crumb & the so called crab meat was horrible to the point that I I could not eat them. I told the chef but he did not seem to care.

Date of stay: December 2021Trip type: Travelled with friends

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Terrence M wrote a review Mar 2021

39 contributions22 helpful votes

Kitchen Staff with Terrible Attitude

Went there on Wednesday 24th march 2021 in a party of 8 men. Drinks in the bar before and after our meal was great but the staff in the restaurant were nothing but rude and argumentative. Firstly it was a problem to put 8 orders on on table number and each person was given a separate number. Meals arrived in 2 lots of four 10 minutes apart. had to wait or let meal go cold, luckily I ordered a salad. The last 2 meals served were supposed to be the special of the day Corned Beef but the waitress had 1 C/Beef and 1 Irish Stew. We informed her of the mistake and she stood and argued that's what we ordered. Then went away and returned with the Kitchen Ticket, waiving it in our face saying that's what you ordered and that's what you get, I'm busy. The majority of the meals were good but the corned beef and Banga's and mash were ordinary and dry. We also complained about the smell of smoke coming in from outside but then realised a man at another table was Vaping inside the restaurant. Wont go here again.…

Date of stay: March 2021

Location

Service

Sleep Quality

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Sarah_nz31 wrote a review Oct 2020

Leichhardt, Australia280 contributions127 helpful votes

average

Came here to watch a game. Ended up sitting out the back in the semi open dining area. The key takeaway was a very grumpy waitress, who looked like she didn’t want to be there. It was a bit off mourning.Interesting watching her interact with customers. There was also a very impatient young woman at the front bar. Not an amazing range of beer - very mass market. Food we got was average, plus observed others nearby - steak and burger in particular looked tough.

Date of stay: October 2020Trip type: Travelled with friends

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Anon wrote a review Sept 2020

1 contribution1 helpful vote

What a joke

As an adult, I came with my friend who is under 18 to have lunch, she remained in the outdoor seating area and tried to order food but was turned down as she was not with a ‘responsible adult’. Apparently you turn 18 and are not considered ‘responsible’ so please what is considered responsible? The issue is that I have come here plenty of times before with underage people and I was underage myself once, and I was able to eat considering I was not in the bar area. So I think the management here should ensure everyone is doing their job because clearly some people aren’t, considering I’ve been allowed to eat plenty of times before yet all of a sudden it’s an issue. Ps. Concord hotel is better :)

Date of stay: September 2020Trip type: Travelled with friends

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Phillip P wrote a review Sept 2020

Concord, Australia4 contributions1 helpful vote

Not for non smokers

Eating food there in the outdoor restaurant My wife and kids had to breathe in Cigarette smoke from smokers in the beer garden downstairs. A health hazard. Beer garden not suitable for kids. Too many hazards for kids. Staff are friendly.

Date of stay: September 2020Trip type: Travelled with family

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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handy02017 wrote a review Nov 2019

Sydney, Australia4 contributions7 helpful votes

Such a shame

This hotels restaurant could be so much better Great venue let down firstly by the grumpy lady on arrival who shows so much indiferance and needs to learn how to smile The decor in the restaurant needs a make over The food was pretty boring and could do with a little more imagination and seasoning

Date of stay: November 2019Trip type: Travelled with friends

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Bianca Leshan wrote a review Aug 2019

Sydney, Australia37 contributions43 helpful votes

Terrible staff

Being a local of Mortlake, we go to the palace often. Made a booking for Father’s Day and an older grumpy lady said we didn’t have a booking and was quite rude and abrupt and basically blamed the incompetent staff issue as our problem instead of apologising for the error. Won’t be returning due to this issue

Date of stay: September 2019Trip type: Travelled with family

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TimberBlueMountains wrote a review June 2019

Blue Mountains, Australia394 contributions235 helpful votes

Fairly Clean Rooms.

Average older Pub accommodation, nothing remarkable but fairly clean. The pub itself is busy and fairly noisy but the service is good and there is an excellent selection of beers on tap. We relocated to the new dining area where it was a lot quieter and stayed for dinner. The food is ok without being anything special but I must comment that it was the first time that I have ever ordered a steak and received just that, a steak, without another item on the plate. It looked absurd and in my opinion it is absurd. My wife ordered a snitzel and it was a decent meal, my tip, don't order a steak.

Date of stay: June 2019

Rooms

Cleanliness

Service

Trip type: Travelled as a couple

Room Tip: If staying in summer ask for one of the airconditioned rooms.

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Allison S wrote a review Aug 2018

Sydney, Australia24 contributions28 helpful votes

Excellent for after work drinks

Being local to this pub, we often head up here after work and more so on Friday nights. They have recently extended the dining area so it is always pretty easy to get a table there now. The menu is quite large however gets a bit monotonous after a few months. Overall, a great friendly pub.

Date of stay: July 2018

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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