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Gold Coast Holiday Park & Motel

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Gold Coast Holiday Park & Motel
Gold Coast Holiday Park & Motel
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472 Reviews from our TripAdvisor Community

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There are newer reviews for Gold Coast Holiday Park & Motel
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Showing 470: English reviews
Reviewed 19 April 2017

Our third visit in the last 8 months will not be our last. I'm constantly surprised that this park just bends over backwards on every visit to help and to make the experience fun and enjoyable for everyone. It would be so simple for the owners and the managers to just look after who enters the park and do nothing...

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Helpful?
Thank Tim G
GuestRelations-GCHP, Guest Relations Manager at Gold Coast Holiday Park & Motel, responded to this review

Hi Tim WOWSERS! What a SENSATIONAL review and it is truly appreciated at this time. Easter Holidays followed very closely after cyclone Debbie and we were so lucky that we were fully operational in such a short time. A BIG4 shout out to the team who worked tirelessly to ensure everyone had a great stay in the park over Easter....

Paddington, Australia
Reviewed 15 April 2017 via mobile

This place does not know what it is. As a result it is for poorly designed. The facilities are fantastic there just in the wrong place. Most holiday parks have bathroom facilities spread out throughout the park and have their central entertainment area in the middle of the park. At this place it's all crammed together. Just the single set...

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Helpful?
Thank Carl G
GuestRelations-GCHP, Guest Relations Manager at Gold Coast Holiday Park & Motel, responded to this review

Thanks for the review Carl G Sorry you don’t like our layout. We generally get rave reviews, but much as we try, we cant please everyone. We were surprised you found the staff not to be to your liking …..most guests comment very positively on our friendliness. But your comments are useful and we will try to do even better...

Auckland, New Zealand
Reviewed 12 April 2017

The tv was blurry nothing that a new aerial wouldn't fix which they admitted. Wash your dishes in the toilet.. No pudding or cereal plates no salt or pepper in unit.. No plug in sink in toilet to wash dishes... Asked for a 50 dollar refund. No again, offered me a 50 dollar membership to the motel association.. What an...

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Helpful?
Thank John T
GuestRelations-GCHP, Guest Relations Manager at Gold Coast Holiday Park & Motel, responded to this review

Dear John Firstly, we would like to thank you for taking the time to advise us for the 3rd time of your recent stay at BIG4 Gold Coast Holiday Park. It is only through feedback, such as yours, that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests so...

Surfers Paradise, Australia
Reviewed 9 April 2017

Recently we stayed in our own van at this park for over a month, it is extremely well run, facilities are always immaculate, the pool is beautiful as is the spa, plenty off to be had here, the cafe sells good family food at reasonable prices, we had our Big Labrador with us and she was well taken care of...

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Helpful?
Thank Elaine O
GuestRelations-GCHP, Guest Relations Manager at Gold Coast Holiday Park & Motel, responded to this review

Hi Elaine O Many thanks for your great rating and review. It it truly appreciated. So pleased you had such a great stay in our beautiful park. You are correct there is so much to keep you occupied inside the park and we are also bang smack in the middle of The Gold Coast Theme Parks. We are really happy...

Brisbane
Reviewed 31 March 2017

The park itself is excellent. The owners have obviously put significant time, effort and money into developing and maintaining a wonderful facility. The pool is great, especially for kids and families. The amenities block is THe best we've experienced for quality, finish, cleanliness, design and, to top it off, a huge marine tank as you enter the block complete with...

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Helpful?
1Thank Grunter65
GuestRelations-GCHP, Guest Relations Manager at Gold Coast Holiday Park & Motel, responded to this review

Hello Grunter65 Many thanks for your excellent and in depth rating and review. It is truly appreciated. So pleased you noticed the facility upgrades and their quality features and we cant thank you enough for your detailed description. We hope to let you know about some more facility upgrades to the park very soon with the addition of a kiddies...

Newcastle, Australia
Reviewed 26 March 2017

We had a wonderful time in the a spacious two bed villa for 5 Adults and 1 Child. The facilities were clean. Lots to do in the park. The park was children and dog friendly. The Nibbles cafe was great.

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Helpful?
Thank blueberryblvd
GuestRelations-GCHP, Guest Relations Manager at Gold Coast Holiday Park & Motel, responded to this review

Hi blueberryblvd Many thanks for your fantastic rating and review. It is very much appreciated. You are correct the Villa's are spacious and fabulous to stay in if you have a group of 6. I will pass on your wonderful feedback to housekeeping re the cleanliness and the Cafe Team. We certainly love both children and dogs and very much...

Melbourne, Australia
Reviewed 14 March 2017

You could spend your whole holiday by the pool. This pool was great for the kids with a waterslide and great for the big kids with comfortable seats and a relaxing bar to buy food and drink. Close to all the theme parks and well maintained. Was a pleasure to visit this place and will visit again :)

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Helpful?
Thank Adrianandfamily1978
Management response:

Hi Adrianandfamily1978, Many thanks for your great rating and review. We are so pleased you and your family enjoyed the pool, water-slide and the relaxing time spent in the poolside bar/cafe. You are correct we are bang smack in the middle of the Gold Coast Theme Parks and we most certainly look forward to welcoming you and your family back...

Singapore, Singapore
Reviewed 8 March 2017 via mobile

Park offers great facilities and a lovely swimming pool. Incredibly close to both movie world and wet n wild. On Tuesdays they do sausage sizzles for free which we were very grateful for. Absolutely brilliant park worth visiting.

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Helpful?
Thank singaporevisitor2015
Management response:

Hello singaporevisitor2015, Many thanks for your 'brilliant' review. It is truly appreciated. So pleased your enjoyed our facilities and yes the pool is great and we are bang smack in the middle of Gold Coasts' Theme Parks. So pleased you enjoyed the Tuesday night sausage sizzle and that you thought the park was worth visiting. (we think so too) We...

Brisbane, Queensland, Australia
Reviewed 27 February 2017

Our family of 4 stayed 9 ngts in our own van. Amenities kept clean (regularly cleaned) Plenty of hot water, good water pressure. Also is a couple of family style bathrooms (near washing machines), great for younger families needing bath & change etc. Camp kitchen newly renovated, has everything you need, microwaves, fridge/freezers, ovens/cooktops & separate BBQ's. Plenty seating (power...

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Helpful?
Thank The_McDonald_Family
Management response:

Hello The_MacDonald_Family Many thanks for your most gracious rating and review We are so pleased to hear that your enjoyed your stay in our park. I am sure all our TripAdvisor researchers will learn a great deal from your detailed and thorough feedback. Isn’t the amp kitchen AWESOME!!! So pleased you noticed it. I will pass along all your comments...

Gold Coast, Australia
Reviewed 18 February 2017 via mobile

I needed a break from home I had to spend $170 for a single bed and two double bunks because they had nothing else I was told to the left and park for room but there was no parking I had to wait 15 minutes for some one to leave before I could get a spot Mind you I was...

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Helpful?
Thank Brady S
Management response:

Hi Brady S Many thanks for your feedback. It is truly appreciated. The night your stayed with us we were fully booked and some of our guests that night brought 2 cars with them (without advising us) and so this created a temporary demand on parking spots. As you know we have an overflow car park so I am so...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Spa
  • Free Parking
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Spa
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
BIG4 Gold Coast Holiday Park is the nearest caravan park to the Gold Coast Theme Parks with family and pet friendly accommodation located across the road from Movie World, Wet'n'Wild, Outback Spectacular & only 2 minutes' drive from Dream World & White Water World. It's the perfect place to base yourself when exploring the Gold Coast. ... more   less 

Additional Information about Gold Coast Holiday Park & Motel

Address: 66-86 Siganto Dr, Helensvale, Gold Coast, Queensland 4212, Australia
Region: Australia > Queensland > Gold Coast > Helensvale
Price Range: $142 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gold Coast Holiday Park & Motel 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Gold Coast Holiday Park & Motel Helensvale
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Questions & Answers

Here's what travellers have asked, with answers from Gold Coast Holiday Park & Motel staff and other travellers.
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Questions? Get answers from Gold Coast Holiday Park & Motel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cosy cabins are small - children stated the room was small they had to put our bunks in the corridor.”
vegemitetiger, 7 May 2017 | Read review
“the whole park is very clean and well maintained.”
klucas1952, 2 May 2017 | Read review
“Try to get a site away from the highway, but not too close to the creek (lots of bats!)”
abstarr, 21 Apr 2017 | Read review
“Ask for a site as far away from the freeway as possible to aid sleeping”
AndrewR1909, 20 Apr 2017 | Read review
“Sites further from M1 are quieter - but are closer to river which may flood in heavy rain.”
TimG120, 19 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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