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Dhawa Cayo Santa Maria

About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Platinum level
Edgy, cool and sasy, Dhawa is the fourth brand of Banyan Tree Hotels & Resorts ans Dhawa Cayo Santa Mariamarks the Group´s first foray into Cuba, Dhawa Cayo Santa Maria, Cuba will be the first and only Lifestyle hotel in the destination, Perfect for family, couples and group leisure stays, look out for great entertainment, exhilarating activities and recreation and All-Inclusive gourmet dining
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Property amenities
Pool
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Airport Transportation
Paid Wifi
Paid Internet
Breakfast included
Dry Cleaning
Meeting Rooms
Tennis Court
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Multilingual Staff
Babysitting
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Lagoon View
Great View
HOTEL CLASS
Location
Full view
Getting there
Cayo Coco Airport67 km
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Nearby attractions
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Reviews (779)
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402 results
Traveller rating
170
140
51
26
15
Traveller type
Time of year
LanguageEnglish
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170
140
51
26
15
Show reviews that mention
All reviews seafood snack bar cayo santa maria pizza french restaurant a la cartes the bus other resorts chicken paddle boats ocean view the rain shower head guitar player drink service on the beach beach server wonderful relaxing vacation crepe station
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1 - 5 of 402 reviews
Reviewed today via mobile

Most Beautiful beach. Room are very cleaned at time of our visit. Food was excellent, especially daily fresh fish sea bass cooked by the chef Michel! Of course special coffee espagnol my favourite drinks blended with Havana club rum. There’re three restaurants “a’ la carte”....More

Date of stay: November 2018
Thank toned818
Reviewed 5 days ago

I have been going to Cuba once or twice a year for 30 plus years and typically try different hotels , although I have been known to go back to a favorite place once or twice. Dhawa is one that I would return to, primarily...More

Date of stay: November 2018
1  Thank trisha07
Response from JeanMarcDG, Director General at Dhawa Cayo Santa MariaResponded 4 days ago

Dear trisha07, We are truly happy to read your review and to see that your stay at our resort was a successful one. It is sincerely rewarding for us when our guests are showing their appreciation for the good time we were able to offer...More

Reviewed 1 week ago via mobile

Is a "New" hotel with a lot of imperfects everywhere the things are careless, the food is not yummy and the service veeeeery slow. The staff from the beach are Nice and helpful. Dhawa It was not a pleasant experience, the staff wasnt nice and...More

Date of stay: December 2018
1  Thank 602libertadv
Response from JeanMarcDG, Director General at Dhawa Cayo Santa MariaResponded 1 week ago

Dear 602libertadv, Thank you for the review. We are truly disappointed to read the rating that you are granting our resort with and would have liked to know a little more about what has made you decide of categorizing our service and facilities as terrible...More

Reviewed 1 week ago

Just returned from Dhawa (Nov 27 2018 -Dec 4 2018) and we were thrilled with our stay. Not only were the rooms modern and well taken care of, the grounds are the most glorious grounds I have ever come across in Cuba. The gardeners should...More

Date of stay: November 2018
Thank TheRavenRose
Response from JeanMarcDG, Director General at Dhawa Cayo Santa MariaResponded 1 week ago

Dear TheRavenRose, We are sincerely touched by the content of your review and would like to express our most sincere gratitude to you for rating our hotel in such a positive manner. It is a true delight to read how much you have appreciated your...More

Reviewed 1 week ago

Just returned from a 2 week stay, our 25th trip to Cuba, 28th trip to the Caribbean. This is a new resort so everything was fresh and modern. The food was good for Cuba. It was still off-season so keep this in mind. The pool...More

Date of stay: November 2018
1  Thank 840sue
Response from Jean-Marc R, Director General at Dhawa Cayo Santa MariaResponded 1 week ago

Dear 840sue, Thank you for your review and for letting people know your opinion about our resort. We are very pleased to learn that your stay at our resort was a good one and that you appreciated our facilities so much. We apologize about the...More

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Questions & Answers
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Lisa O
26 November 2018|
AnswerShow all 6 answers
Response from F9793ENjenniferl | Reviewed this property |
There was a volleyball net at the beach when we were there
0
Votes
Safari796001
11 November 2018|
AnswerShow all 6 answers
Response from Maps256878 | Reviewed this property |
I was told that it only works in the lobby area however it even worked in my room and at the pool
0
Votes
OntarioSnowbirdOS
30 October 2018|
AnswerShow all 2 answers
Response from JeanMarcDG | Property representative |
Unfortunately, we do not have this kind of activity planned at the moment, which we sincerely regret.
0
Votes
Google Translation
Room Tips
"Building B06 had excellent views and was centrally situated between the beach and main lobby."
Curious53218910338
3 weeks ago
Read review
"We were in Building 6 - top floor - overlooking the pool, loved the room"
cathybU3428EK
8 Nov. 2018
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"All the rooms were great but the best were the pool view."
378doreenw
31 Oct. 2018
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"We were in Block 8 which was great for the pool and beach, but being so small any room wouldn't be a..."
british-canadian-60
30 Sep. 2018
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LOCATION
CaribbeanCubaVilla Clara ProvinceCayo Santa MariaCayo Las Brujas
NUMBER OF ROOMS
516
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