Silks Place Taroko
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Silks Place Taroko

No.18 Tian Hsyang Road, Shioulin Town, Taroko National Park, Xiulin 972 Taiwan
Traveller (3100)
Suite
Room & Suite (668)
Pool View
Pool & Beach (362)
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About

4.5
#1 of 4 hotels in Xiulin
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.2 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Silks Place Taroko is part of the Silks Hotel Group, under the Silks Hotel brand. Away from the city center, this mountainside hotel, located in Hualien County, is the only 5-star hotel within the Taroko National Park. Silks Place Taroko is designed with Modern Chinese style, combining Taroko's cultural and environmental characteristics, creating "elegant and sophisticated resort life style" with exclusive services.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Evening entertainment
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Infinity pool
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Table tennis
Kids club
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Luxury
Languages Spoken
English, Chinese

Location

No.18 Tian Hsyang Road, Shioulin Town, Taroko National Park, Xiulin 972 Taiwan
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 40 out of 100
40
Hualien Airport
21.4 km
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1,923Review28Q+A100Room tips

Reviews
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Detailed Reviews
baseballfreak wrote a review July 2023
San Jose, California50 contributions83 helpful votes
5.0 of 5 bubbles
We stayed at the fabulous Silks Place Taroko for four days and three nights in the gorge view room with two queen size beds. The room has a direct view of the gorge which one would never get bored looking at all day. There is a balcony with chairs and a table where one can sit to enjoy the view and sound of running water. We took the dining option to have two meals at the hotel (a total of six meals). We had one dinner at the buffet, which is once is enough for me. The Chinese restaurant there offered the best dining experience, whether lunch or dinner. The lounge that we were able to access also offered a great breakfast and afternoon tea experience. We preferred the breakfast at the lounge versus the buffet breakfast that was the alternative offered. We took late dinner time slots as we knew that we would have afternoon teas at the lounge. The hotel offered two local tours with fantastic tour guides for a very low cost. The tours included an air-conditioned van or bus, bottled water, and a small snack. The tours were divided into morning and afternoon tours, and they went to different places. The tours mentioned that the walks were for “all ages”, but I think that an older child, say ten or older, may tolerate the walking/hiking a little bit more, especially the afternoon tour. The outdoor infinity pool was fantastic, and my wife enjoyed the small craft classes that the hotel offered during the day. Evening singing from local aboriginal groups made for a great night swim or top off the evening of relaxation. I want to especially comment that the lounge manager and staff were highly professional and attentive to our needs. They managed our daily schedule and offered helpful suggestions. The cleaning was top notch. I was able to observe that they wiped clean the ceiling to floor windows as they clean the other rooms, and I assumed, based upon the cleanliness of our room’s windows, that they were cleaned regularly as well. Each night they included a turndown service with a light dessert. My son injured himself just before the trip and had a large bandage covering his elbow, and the staff frequently asked if he was feeling better or whether they could assist in any way. Alas, all good things must end, and we had to leave. If one could afford it, the gorge view room is worth it. We look forward to going back there again in the future.
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Date of stay: June 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PR Supervisor, 行銷 at Silks Place Taroko
Responded 31 July 2023
Dear Guest, Thank you for choosing Silks Place Taroko for your stay, and for sharing your delightful experience with us. We are thrilled to hear that you enjoyed the fabulous gorge view room with its mesmerizing sights and soothing sounds. Our culinary team is pleased that you had a great dining experience at our Mei-Yuan Chinese Restaurant and the Lounge. It's wonderful to know that you took advantage of our local tours, outdoor infinity pool, and craft classes. We're also glad to hear that our staff, especially the lounge manager, provided attentive and helpful service throughout your stay. Thank you for your kind words and compliments. We can't wait to welcome you back for another unforgettable visit to Silks Place Taroko.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Justin K wrote a review Aug 2023
5 contributions1 helpful vote
5.0 of 5 bubbles
I greatly enjoyed my stay at Silks Place Taroko. Though it may be one of the most expensive hotels in Taiwan, certainly outside of Taipei, I think it offers a very unique experience that you will not get at other five-star hotels. The location is right in the middle of the Taroko Gorge in Tianxiang, about an hour away from Hualien train station. The building itself may not be very remarkable but it is the only luxury hotel probably in the entire region, and the staff provides very attentive service. The best part about the hotel besides the location is the outdoor pool, which enables you to enjoy a view of the gorge and the mountains while you swim. There are also multiple jacuzzis and lounge chairs for relaxing. As far as I know there are very few hotels besides the Lalu in Sun Moon Lake which can offer such a experience in Taiwan. They also have a night time music show with Aboriginal musicians and a movie showing around the pool area. Most people who come here will have a car, but public transportation is also available, though it does not run very frequently. The hotel also has a shuttle that you can take for a modest fee, but since the gorge is rather large and not very walkable it is still probably advisable to have a car or to have someone drive you around.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clugo20 wrote a review Feb 2020
East Rutherford, New Jersey11 contributions4 helpful votes
5.0 of 5 bubbles
My wife and I stayed at the Silks while we visited the Taroko Gorge and could not be any happier with our choice. The level of detail begins before you even arrive. The Silks does a great job of communicating with the guest to set up arrival via shuttle bus. Once you arrive you are greeted by extremely friendly staff with all the information you will need to maximize your stay at the gorge. The hotel has a nice charm and the amenities are fantastic. Definitely suggest taking advantage of the sauna and spa for a massage after a long day of exploring the gorge!
The old saying of “you get what you pay for..” definitely comes to play here. If you are thinking of visiting beautiful Taiwan and visiting the Taroko gorge look no further and book your stay at the Silks!
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TruthTellingTraveller wrote a review Jan 2020
Los Angeles, California84 contributions87 helpful votes
+1
2.0 of 5 bubbles
My biggest travel pet peeve are hotels that try to pass themselves off as "luxury" stays but don't live up to their promise. This hotel is one of those places. It severely lacks the level of sophistication and solitude that it advertises. And for what we paid per night, you’d expect MUCH better customer service.

First of all, if you're expecting a peaceful, quiet escape - forget it. There are screaming children in every hallway. As I checked in, not only was there a motorized leaf blower going off but there was a tacky "Santa concert" happening in the lobby. I couldn't hear a word the receptionist was saying. Not a warm welcome. And throughout our stay, I would hear the cleaning staff shouting to each other in the hallways. This is NOT how to curate a peaceful experience. And every one of our meals was interrupted due to unruly kids throwing tantrums (and their dishes) on the floor.

On top of all the noise, the property is WORN DOWN! There was a stale musty smell through the halls that was persistent. The rooms are dingy, the bathrooms are outdated, and the furniture needs to be replaced. There were stains in the carpets and sheets. And there were bugs crawling all over the room.

Unfortunately, if you want to have a comfortable stay inside Taroko Gorge, Silks is the only game in town, as they say. And that means they know they have a monopoly on the market and as a result they can charge what they want and don’t have to try that hard for their customers.

It all left a very bad taste in my mouth. Especially after the exquisite service I got at Eslite Hotel in Taipei.
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Date of stay: December 2019
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Room Tip: If you can splurge for the Retreat rooms, which seem to have been updated.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SilksPlaceTaroko, PR Supervisor at Silks Place Taroko
Responded 31 Jan 2020
Dear TruthTellingTraveller Thank you for sharing your experience with us. We regret to learn that the stay did not meet your expectations. Regarding to the situation that you mentioned upon checking in, hotel was holding a Christmas carol event to share seasonal joy with our guests, we sincerely apologize for any inconvenience caused. We have shared your feedback to our housekeeping department to prevent similar situations happened. As for the guest room, please kindly noted that hotel has a forthcoming renovation project of the guest room this year to enhance customer’s staying experience.  Last but not least, located in the Taroko National Park, we are dedicated to providing the warmest and most thoughtful service for all the travelers. Thank you again for sharing the valued comment with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cruiser40367183511 wrote a review June 2023
1 contribution
5.0 of 5 bubbles
All the service staff were incredibly enthusiastic and proactive in helping us take photos, which added a special touch to our experience. They went above and beyond to ensure that we captured memorable moments during our stay. Additionally, the housekeeping staff were extremely friendly and created a warm and welcoming atmosphere. Their attention to detail and the care they put into cleaning our room made us feel truly valued as guests. Overall, our entire stay was highly satisfying, and we left with a strong sense of contentment.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anastasiia S wrote a review Jan 2020
22 contributions21 helpful votes
4.0 of 5 bubbles
We stayed 1 night in Badic room and 1 night is honeymoon studio.
Pros: Honeymoon Studios are pretty nice and give u some feeling of Japanese culture. Great room amenities, including face masks and nice coffee. Have amazing roof top pool and Jacuzies that open till late evening and give u resort feeling. Have nice tour guides for Taroko National Park that are very attentive and not make u feel bored.
Cons: basic room is really basic and maximum I will give 3 stars for it. Club Facilities are very poor, offering very limited foods and 3 types of wine without any beer options.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
diegokhoo wrote a review Sept 2020
Zhongzheng District, Taipei398 contributions42 helpful votes
+1
5.0 of 5 bubbles
I picked up the "1 night 2 meal" package for 2 on the official website. It's extremely good value and the food was brilliant. Both dinner and buffet breakfast offered various choices and they were all quite tasty. I believed our room had undergone some refurbishment as well, which didn't feel like something built almost 20 years ago. Highly recommend to stay at the room with river view, it's definitely worth the add-up price. Just don't go there during summer vacation, otherwise there will be loads of shouty, jumpy kids which does decrease your "relaxing level".
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Date of stay: August 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: river side view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carl R wrote a review Jan 2020
San Francisco, California487 contributions60 helpful votes
+1
4.0 of 5 bubbles
If you are going to Taroko National Park, there are limited places to stay. This is the primary hotel and for that reason, is somewhat overpriced. The hotel is charming, well apportioned and has wonderful views in the gorge. The food at the buffet is wonderful and features a number of local Taiwanese dishes that are worth trying. The only downside is that because the air is very humid, the hotel has a bit of musty smell in the carpet that the staff try to cover up with various fragrances. The carpet should be ripped out and replaced with a hard surface. The pools (indoor and outdoor) and the spas are well cared for. There are lots of outdoor activities only a short stroll away. There is a really nice play room for small children. We really enjoyed our stay.
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Date of stay: January 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: The upper floors are better
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
luxuryvoyage wrote a review Jan 2024
Switzerland3,957 contributions513 helpful votes
+1
4.0 of 5 bubbles
We had a River View Suite at the Retreat, which also gives you access to the Retreat Lounge. The hotel is a rather sober building, but impresses with its unique location at the end of the Taroko Mountains. Inside, we liked the modern and beautiful reception hall. The Retreat Louge is an exclusive, quiet oasis. The Retreat Lounge and the rest of the hotel felt like two worlds. Here the exclusive retreat lounge with 5-star service, the rest of the hotel more like a 3-star club hotel. We were delighted with the extensive and very fine complimentary afternoon buffet with savory and sweet dishes, champagne, wines and teas. Everything was very tasteful with great service from the staff. We found it a pity that the Retreat Lounge was not open in the evening and that morning meals were only possible with advance reservation and a fixed menu. The rest of the hotel was very busy and the restaurants were hectic. Although the buffets were very extensive and beautifully presented, it still felt more like a vacation camp, partly due to the many tour groups.
The outdoor pool area, which was open until late in the evening (10pm!), was exceptionally beautiful, modern and renovated. A particular highlight here were the small whirlpools, which are limited in use per couple when the hotel is full. An open fire with seating and the view of the Taroko Gorge made the pool area a great place to spend time.
I would definitely choose the hotel again, but not sure if I would pay the high extra price for a retreat suite again and choose a resort room instead.
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Date of stay: March 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunumumu wrote a review June 2023
Jakarta, Indonesia14 contributions1 helpful vote
5.0 of 5 bubbles
This hotel is the main game in town. The staff are what makes the experience outstanding and the service is impeccable. The facilities need to be freshened up, but that doesn’t detract from the experience. The rooms are large and the decor is Asian minimalism. Very very clean. Gym is good. Pools overlook one of the rivers and the setting is stunning. Know that there is not much outside the resort in terms of restaurants or a town as it is a bit isolated. That was not a problem since the food was really well executed. This trip was last minute so we could only book into the dinner buffet which had a nice range of Asian and western food. They also provide great snacks in the room that came in handy during hikes. Nightly performances on the roof top with the mountains as a back drop are a nice touch.
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Date of stay: June 2023Trip type: Travelled with family
Room Tip: Transport from train station - we had a lovey taxi driver who was very kind and honest. Phone...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elena V asked a question Nov 2023
13 contributions6 helpful votes
Is the hotel open all year?
Answer from SPTMarcom
Greetings from Silks Place Taroko! Please kindly refer to our hotel website. We are looking forward to your visiting!
Answer from Jackiechao
Taipei, Taiwan
Suggest you reserve the seats first, otherwise you might not have your favorite timing for dinner and restaurant. Two dinner time, one is 17:30-19:10 and another one is 19:30-21:30. There is 20 minutes to clean the area in between.
OCtravelers2015 wrote a tip Mar 2024
Irvine, California30 contributions39 helpful votes
5.0 of 5 bubbles
"Surprisingly for a 5 star hotel, self service washer/dryer is available for your use. Great to clean clothes mid trip for active travelers."
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extrabag wrote a tip Jan 2024
Paris, France49 contributions39 helpful votes
5.0 of 5 bubbles
"If you have elderly relatives, the morning tour of the gorge is not strenuous, and you get great views and information."
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HALCA R wrote a tip Dec 2023
7 contributions
3.0 of 5 bubbles
"The hotel should train their employees better for the proper service. I remember last year we had good service during our dinner time."
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Anje123 wrote a tip Dec 2023
Vienna, Austria130 contributions97 helpful votes
5.0 of 5 bubbles
"Avoid typhoon time."
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vdsl90 wrote a tip Nov 2023
5 contributions
5.0 of 5 bubbles
"Bring your swimming suit to enjoy the beautiful pools. Have the dining buffet as it offers full range of choices. Excellent service ."
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Not the right property for you?
There are more places to choose from in the Xiulin area.
PRICE RANGE
AU$476 - AU$585 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
天祥晶华度假酒店, silks place taroko hotel hualien, grand formosa taroko hualien, grand formosa taroko hotel
LOCATION
TaiwanHualienXiulin
NUMBER OF ROOMS
160
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SILKS PLACE TAROKO: 2024 Prices & Reviews (Xiulin, Hualien) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Silks Place Taroko
Which popular attractions are close to Silks Place Taroko?
Nearby attractions include Zhuilu Old Trail (7.6 km), Baiyang Trail (0.6 km), and Cave of Water Curtain (0.2 km).
What are some of the property amenities at Silks Place Taroko?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Silks Place Taroko?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Silks Place Taroko?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Silks Place Taroko?
Yes, free parking is available to guests.
What are some restaurants close to Silks Place Taroko?
Conveniently located restaurants include Lide Buluowanshan Yuechun Restaurant, Jinhua Xiaochi, and Tianxiang Restaurant.
Are there opportunities to exercise at Silks Place Taroko?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Silks Place Taroko have airport transportation?
Yes, Silks Place Taroko offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Silks Place Taroko?
Yes, dry cleaning and laundry service are offered to guests.
Does Silks Place Taroko offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Silks Place Taroko?
The staff speaks multiple languages, including English and Chinese.
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