I stayed in this hotel a long time ago. So my review may not reflect it's current condition. There is not a whole lot of hotel up there . . . so while not everything is great but it is probably the best choice up there . . Very good breakfast . . . but mattress not great and the room is a bit old . . .
台灣疫情政府宣布延至7月12日，當初訂了7月1號，然後堅持不接受退費。很有意思，回答是飯店依然開門，然後要在房間內用餐。這是當初幫父母定的，讓他們去那邊關起來吃飯，我也不知道有什麼意義，就直接決定不去了。 飯店要繼續開門營業是他們的權利 (可能他們要轉型防疫旅館?)，但這段期間規劃了很多行程像是去蘭嶼，民宿船票都是二話不說就退費了，我很難去諒解這麼大的飯店為什麼反而會為難。只能當花錢買一個教訓，學到米提這間飯店寧可要客人一起過去防疫，也沒辦法退費 (先前更早已經延過一次期，還是依然規劃7/1要再去，只是後來政府三級警戒也延期了) 這段時間是大家都比較難熬，業主也是，可以理解。但我是比較難理解光是我這一單，加上已經延期一次(應該誠意已夠)，會對米提大飯店造成任何實質運營上的影響。但這個經驗已經讓我這輩子再也不會考慮這家飯店，在我的人際圈裡也會只有惡評而已。我也理解了對米提而言，我這一單的費用遠比我的評價更加的重要。 ==== The government decided to extend the Covid level 3 alert to 7/12/2021. However, the hotel declined. my refund request for my booking on 7/1/2021. They claimed they will open anyways just the food can only be serviced in room .... I was wondering what's the point I make a trip there to practice shelter-in-place policy lol? Funny that I've planned several trips during the time, and both the cruise company and inns all accepted refunds once the gov made the official announcement for the alert. On the contrary, this five-star hotel made it difficult for me compared to small businesses. As you are free to keep your operation during gov official alert. I just learned that Le Midi Hotel Chitou valued my single booing monetization income over my satisfaction and safety. This is what I have to share with the cmmunity.…
Building is comfortable and splendid with good building skill taken to make it classy. Lobby is like a European palace. Impressive. Service staff are few and effective. They are kept busy by tour groups. Rooms are well appointed, what you would expect for a five star property. Wall coverings, furniture and carpet are attractive with class. I especially liked the bathroom sink marble, real with gorgeous natural patterns. Swimming pool beneath a waterfall looks inviting but water temperature was 11° C to 14°, which is not enjoyable especially with children. Apparently, management does not want guests to actually use the pool otherwise it would warm the water to at least 18°.
Booked this place on hotels.com for my family reunion. I couldn't join them so I thought I booked this wellknown hotel to give them a treat. But, the front desk surely didn't know how to do the job insisting that the stay wasn't paid for in a really bad manner. I had to call to coordinate from overseas. I book with hotels.com often and this has never been an issue. After they found out it's paid for, my family was patronized. If you're looking for a hotel with great hospitality, there are more options.
The entrance and grounds of this hotel suggest it is a 4+ star hotel, but the rooms are 2-2.5 star hotel quality. The service is that of a 5-star hotel (though that seems to be true of most Taiwanese establishments I stayed at). The lobby is grand, and location is amazing if you're going for a hike in the national park; but the rooms are old with stained carpets and cheap showers (acrylic shower stalls instead of glass). All this being said, the people in the area said this was still the best hotel in the region, so I'm not sure what surrounding hotels are like. In general, I would just say not to assume the rooms will be as extravagant as the lobby. Also, it's not overly expensive, so value-wise, you're probably not overpaying.