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Hyatt Regency Phuket Resort

16/12 Moo 6, Kamala, Kathu, Phuket 83150 Thailand
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Traveller (1142)
Room & Suite (108)
Pool & Beach (68)
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About

#9 of 42 hotels in Kamala
Location
Cleanliness
Service
Value
Travellers' Choice
Hyatt Regency Phuket Resort is nestled on the hillside overlooking Kamala Cove at the southern tip of Kamala Beach. Terraced up the verdant hill, this five-star resort offers unobstructed panoramic views of the Andaman Sea and spectacular sunsets from most of the 201 guestrooms. The Regency Club rooms, perched on the hillside, offer a large balcony, open-concept luxurious room and bathroom, some with private dipping pool, All club guests have access to the Regency Club featuring a large adult infinity pool overlooking the Resort and the Andaman Sea. This luxury resort features Nahm Spa where four private spa suites, will provide Thai specialist massages and herbal and aromatic treatments.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Diving
Kids stay free
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Plunge pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Poolside bar
Snorkelling
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Romantic
Languages Spoken
English, French, Chinese, German and 2 more

Location

16/12 Moo 6, Kamala, Kathu, Phuket 83150 Thailand
Name/address in local language
Hyatt Regency Phuket Resort
849Reviews24Q+A100Room tips

Reviews
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kil jae K wrote a review 22 Feb
3 contributions
The resort has everything like dining, kids program, and swimming pool. All staff members are very kind and we could get excellent service in the resort We stayed in suiteroom and full ocien view. I hope to visit this resort again soon. All family member satisfied with everything
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chandrashekhar Joshi, General Manager at Hyatt Regency Phuket Resort
Responded yesterday
Dear kiljaeK1, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with us at the Hyatt Regency Phuket Resort. It's fantastic to know that you enjoyed the dining options, our kids programming, and our larger than Olympic sized swimming pool. We truly appreciate your kind words about our staff and the excellent service they provided. We're delighted that you were satisfied with your suite room and the beautiful ocean view. We look forward to welcoming you and your family back soon for another memorable stay! CJ Chandrashekhar Joshi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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frankm0sc0w wrote a review 17 Feb
1 contribution
Exceptionally well managed team of professionals provided exemplary customer service. Staff was warm, gracious, efficient and caring. We never had to wait more than 1-2minutes for a buggy, and any inquiry was handled quickly and well. Our compliments to Utsah, Vivek, Bim-Bim and the entire team for such a wonderful experience.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chandrashekhar Joshi, General Manager at Hyatt Regency Phuket Resort
Responded 6 days ago
Dear frankm0sc0w, We're thrilled to hear about your exceptional experience at our hotel! Providing exemplary customer service is our top priority, and we're delighted that our team of professionals, including Utsah, Vivek, Bim-Bim, and the entire staff, exceeded your expectations with their warm, gracious, efficient, and caring service. It's wonderful to know that you found our buggy service prompt and that any inquiries were handled quickly and effectively. We'll be sure to pass along your compliments to our team. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic experience! CJ Chandrashekhar Joshi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike wrote a review 16 Feb
Providence, Rhode Island10 contributions1 helpful vote
Our first time to Thailand and the first place we stayed. The personal attention is amazing…from Utsah Sehgal, Director of Operations to cleaning staff, grounds crew, buggy attendants, lobby staff, pool and bar service, and folks in dining. And the Nahm Spa is top notch. As was the Regency Club. The entire organization seems 100% on ‘go’ mode. And all done with never-ending smiles and politeness. Location can also feel remote, which we tend to like, but it is literally a few minutes hotel tuuk tuuk ride into Kamala. Hotel room we were in was huge and included a den/lounge TV area partitioned from the bedroom. Large balcony views of the ocean. The buildings are creatively built into the side of a steep hill. It’s actually a very cool design. Stairwells and paths connect all the buildings. Accessibility would be a challenge if the buggy drivers weren’t on top of things. But, they definitely are. Loved staying here.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Chandrashekhar Joshi, General Manager at Hyatt Regency Phuket Resort
Responded 6 days ago
Dear Daydream60766127743, Thank you for choosing Hyatt Regency for your first stay in Thailand! We're thrilled to hear that you had an amazing experience and felt personally attended to by our dedicated team, from our Director of Operations to every member of our staff. It's fantastic to know that you enjoyed our Nahm Spa, Regency Club, and the spaciousness of your room with its stunning ocean views. We're delighted that you appreciated the unique design of our hotel, nestled into the hillside, and found our buggy service efficient in navigating the property. We hope to welcome you back for another wonderful stay soon! CJ Chandrashekhar Joshi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gavrilovicmil wrote a review 16 Feb
Belgrade, Serbia1 contribution2 helpful votes
I have stayed at this hotel several times, and it has blown me away again. Very friendly staff, beautiful pool, modern rooms, excellent breakfast and of course Mickey. Always smiling, kind and ready to help. My recommendations for this hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Chandrashekhar Joshi, General Manager at Hyatt Regency Phuket Resort
Responded 6 days ago
Dear gavrilovicmil, Thank you for your continued loyalty and for choosing to stay with us at Hyatt Regency! We're thrilled to hear that you had another fantastic experience during your recent visit. It's wonderful to know that you found our staff to be friendly, our pool beautiful, our rooms modern, and our breakfast excellent. We're especially delighted to hear that Mickey provided exceptional service and made your stay even more enjoyable. Your recommendation means the world to us, and we can't wait to welcome you back for another unforgettable stay in paradise! CJ Chandrashekhar Joshi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daniel C wrote a review 15 Feb
2 contributions1 helpful vote
The hotel food was amazing. The infinity pool overlooks the ocean. Not a big resort, but has everything you need. The best part was the coral reef camp hosted by the Marine biological center at Hyatt next to the kids club. The staff were professional marine biologists, and they did great with kids. It was an all day camp, and it was well worth the cost. Mickey did a wonderful job with creating a fun, engaging and entertaining camp. We even got to feed the jellyfish as a family! It was a win-win, kids loved it, we loved the alone time.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Chandrashekhar Joshi, General Manager at Hyatt Regency Phuket Resort
Responded 6 days ago
Dear danielcG2826YV, Thank you for your fantastic review! We're thrilled to hear that you had a wonderful experience at our resort. It's great to know that you enjoyed the delicious food, our larger than Olympic sized pool with its ocean views, and the convenience of having everything you need onsite. We're especially glad that you and your family had a fantastic time at our New marine Biological Center which hosted the 'Reef Guardian Camp'. Mickey and our team of professional marine biologists always strive to create engaging and educational experiences for our guests, and we're delighted to hear that they succeeded in making your camp day memorable. We hope to welcome you back soon for another amazing stay! CJ Chandrashekhar Joshi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rogerV4392WC wrote a review 14 Feb
London, United Kingdom1 contribution1 helpful vote
An excellent hotel giving a warm welcome to all their guests and wonderful service and attention to everyone staying in the hotel. The food was exceedingly good and all the staff were just delightful in every possible way.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chandrashekhar Joshi, General Manager at Hyatt Regency Phuket Resort
Responded 1 week ago
Thank you, Roger, for your fantastic review! We're thrilled to hear that you enjoyed your stay at our hotel and that our team provided you with a warm welcome and wonderful service. It's delightful to know that you found the food exceedingly good and that our staff were delightful in every possible way. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back soon for another enjoyable experience! CJ Chandrashekhar Joshi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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conniesze wrote a review 13 Feb
Hong Kong, China1 contribution
We spent 4 nights at Hyatt Regency and it was an amazing trip for all of us. Food was great and all the staff there were very friendly and helpful. The pool was excellent and my children enjoyed activities organized by the hotel very much. The house reef snorkeling with Hyatt marine biologist was exceptional and my children love this hotel !
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chandrashekhar Joshi, General Manager at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear conniesze, Thank you for your glowing review! We're delighted to hear that you had an amazing trip during your 4-night stay at Hyatt Regency Phuket Resort. It's wonderful to know that you enjoyed the great food and excellent service provided by our friendly and helpful staff. We're thrilled that your children had a fantastic time with the activities organized by the hotel and particularly enjoyed the house reef snorkeling with our marine biologist Marat. We appreciate your kind words and look forward to welcoming you and your family back for another memorable stay! CJ Chandrashekhar Joshi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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O7273UYdanielh wrote a review 13 Feb
Liverpool, United Kingdom21 contributions4 helpful votes
+1
We had a wonderful stay here after we spent a few days in Bangkok and then Chang Mai. The resort and staff are wonderful and loved the big smiles 😃 The boys loved the reef tour with Marat & Mickey who were amazing and made the kids time with them very memorable and a great experience doing the night walk and learning about the sea life in the lab during the day. Great location - not far from the madness if you wish and a very friendly and welcoming hotel 💚
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: All good 👍
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chandrashekhar Joshi, General Manager at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear O7273UYdanielh, Thank you for sharing your experience! We're thrilled to hear that you had a wonderful stay with us. It's fantastic to know that you enjoyed the resort, and our staff made your time memorable. We're glad the boys had a great time with Marat our Marine Biologist and Mickey our Guest Experience Manager at our new Marine Biological Center and the activities that we do on the house reef. Night Shore walk is a distinctive experience that Marat has curated for our guests, and I am glad that you and your family enjoyed it. We appreciate your kind words about our location and hospitality. Looking forward to welcoming you back soon! CJ Chandrashekhar Joshi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David C wrote a review 12 Feb
Singapore4 contributions
Small black in front with rocks and coral at low tide. A nice walk to Kamala beach with good selection of shops, bars and restaurants about 30minute walk away. Would definitely stay again, the staff were lovely!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Chandrashekhar Joshi, General Manager at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear 116DavidC116, Thank you for your review! We're glad to hear that you enjoyed your stay at our resort hotel and found our location in a quiet area to be to your liking. It's wonderful to hear that you appreciated the nearby Kamala beach with its selection of shops, bars, and restaurants. We're especially grateful for your kind words about our staff. Providing excellent service is our top priority, and we're thrilled that our team made your stay memorable. We would be delighted to welcome you back for another stay in the future! CJ Chandrashekhar Joshih
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carmen S wrote a review 11 Feb
Perth, Australia16 contributions6 helpful votes
The hotel is very nice, we had an issue with our room upon arrival but the front desk and in particular the duty manager were great, their customer service and effort to resolve our issue was dealt with very professionally and timely. We like the fact that the hotel was on a hill, it enabled us to keep fit and appreciate our meals more. We stayed in a regency suite and really enjoyed the regency club facilities. The pool was lovely and the snorkelling directly across the road was great, definitely worth exploring. Mickey the guest experience manager was fantastic, so passionate and took customer service to the next level, he is certainly an asset to the hotel. The facilities - restaurants and spa were lovey although I didn't like the service tax, it soon stacks up. I think also the hotel need to consider banning customers smoking weed, there were a couple of times we can across this in the lobby area and it's not a great look for the reputation of the Hyatt Brand. There is a free shuttle into Kamala (which isn't very far) and the pool is lovely which overlooks the beach.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Request a high room if you want a nice view. Remember that you'll pay 17% on meals, spa etc. on...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chandrashekhar Joshi, General Manager at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear CarmenDS71, Thank you for sharing your feedback about your recent holiday with us! We're delighted to hear that despite the initial issue with your room, our front desk team provided you with great customer service and resolved the matter professionally and promptly. I am glad you appreciated the hotel's hillside location, which allowed you to stay active and enjoy your meals even more and soak up the best views of Kamala Bay. Our Regency Suites are very popular and much in demand due to their layout and access to Regency Club. We're pleased that you enjoyed the pool and took advantage of the snorkeling opportunities across the road. Mickey, our guest experience manager, will be thrilled to hear your kind words about his service. We appreciate your feedback regarding the smoking concerns and will take them into consideration to improve our services and facilities and guest experience. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future! CJ Chandrashekhar Joshi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$236 - AU$533 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKathuKamala
NUMBER OF ROOMS
201
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HYATT REGENCY PHUKET RESORT (AU$236): 2024 Prices & Reviews (Kamala, Thailand) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Hyatt Regency Phuket Resort
Which popular attractions are close to Hyatt Regency Phuket Resort?
Nearby attractions include Cut and Sew Tailor (1.1 km), Fashion World Tailor Kamala (1.1 km), and Kamala Beach (1.1 km).
What are some of the property amenities at Hyatt Regency Phuket Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Phuket Resort?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Hyatt Regency Phuket Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Regency Phuket Resort?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Regency Phuket Resort?
Conveniently located restaurants include Casa Boho Phuket, Fruit Fusion Superfood Cafe, and 936 Coffee.
Are there opportunities to exercise at Hyatt Regency Phuket Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hyatt Regency Phuket Resort have airport transportation?
Yes, Hyatt Regency Phuket Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Phuket Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Phuket Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Phuket Resort?
The staff speaks multiple languages, including English, French, German, Chinese, Hindi, and Thai.