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The Como Melbourne
630 Chapel St, South Yarra, Victoria 3141 Australia
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Avg. AU$325 /night, 12/14 - 12/15
AU$445
per night
AU$348
per night
AU$251
per night
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About
#2 of 4 hotels in South Yarra
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Stylishly located in the South Yarra fashion district, the vibrant Como Melbourne hotel is the epitome of chic style and sumptuous elegance. The Como Melbourne is a living legend in its own right and many celebrities have passed through its famed doors - this boutique hotel features 111 rooms and is renowned for delivering impeccable and discreet service to all. Our guests are treated to contemporary styled rooms that are luxuriously spacious, letting in invigorating natural light. Be sure to look out for the other iconic celebrity of the hotel - our signature rubber duck who has been delighting guests for years and is yours to take home. Fashionable yet comfortable - reserve a room at our boutique hotel in South Yarra and discover why everyone is talking about The Como Melbourne.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Highchairs available
Business Centre with Internet Access
Conference facilities
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun deck
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Kitchenette
Minibar
Flatscreen TV
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
Location
630 Chapel St, South Yarra, Victoria 3141 Australia
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 88 out of 100
88
153 Restaurants
within 0.5 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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Detailed Reviews
We stayed at The Como for two nights over the Easter long weekend and got a great deal through the Accor sale. Stayed in a 1 bedroom with spa bath and it was so spacious, comfortable and clean. Our request for a quiet room with views and twin beds was met and the black out curtains provided a nice sleep. Spa bath was amazing and you get to keep their cute rubber duck.
The rooftop pool was great with the retractable roof and sauna and gym facilities. Advice: book the pool in advance as due to Covid, they have limited numbers per hour.
Great location with Chapel St and shops, cafes, restaurants and Palace Cinema just below and within easy walk. The Como Park is beautiful and peaceful as it's hidden from the main roads.
Only minor issues:
- no easily accessible power plugs in the bedroom, maybe cause of the twin beds, it was hard to find but it was right at the bottom under the beds. Even if it's king bed, the location of the plugs are not great as it's not at the side table level, so the cables probably can't reach the table and you don't want to be crawling on floor level to plug in your phone charger etc. But you can charge it at the big desk outside.
- housekeeping didn't push the twin beds to proper position after room was cleaned, it was pushed against windows instead. Easy to push it back into position.
- request for late check out was granted but the keycard was not programmed to the later time so couldn't go back into lift and room and had to go back to reception to reactivate it.
Overall, really enjoyed our stay and it's big and spacious, unlike most standard hotels with a long hallway and so many rooms just next/opposite each other. Will definitely stay at The Como again.
The rooftop pool was great with the retractable roof and sauna and gym facilities. Advice: book the pool in advance as due to Covid, they have limited numbers per hour.
Great location with Chapel St and shops, cafes, restaurants and Palace Cinema just below and within easy walk. The Como Park is beautiful and peaceful as it's hidden from the main roads.
Only minor issues:
- no easily accessible power plugs in the bedroom, maybe cause of the twin beds, it was hard to find but it was right at the bottom under the beds. Even if it's king bed, the location of the plugs are not great as it's not at the side table level, so the cables probably can't reach the table and you don't want to be crawling on floor level to plug in your phone charger etc. But you can charge it at the big desk outside.
- housekeeping didn't push the twin beds to proper position after room was cleaned, it was pushed against windows instead. Easy to push it back into position.
- request for late check out was granted but the keycard was not programmed to the later time so couldn't go back into lift and room and had to go back to reception to reactivate it.
Overall, really enjoyed our stay and it's big and spacious, unlike most standard hotels with a long hallway and so many rooms just next/opposite each other. Will definitely stay at The Como again.
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Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Marie Lennon, General Manager at The Como Melbourne
Responded 8 Apr 2021
Dear JinJin159, Thankyou for taking the time to share your recent experience and write a review. it is very much appreciated. I am so pleased to hear that you enjoyed the spa bat and in particular our Como duck ! Apologies with respect to the issues you have noted as minor. Rest assured we do take this on board , the detail is important to us. Once again thankyou for your feedback it is really appreciated. with best wishes, Anne Marie Lennon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The junior suite is an incredibly comfortable and spacious room with lovely minimalist decor. The kitchen offered more conveniences than normal such as glasses, cutlery, dishes and other utensils.
We slept very comfortably in the king bed in a quiet room.
The staff went out of their way to help us get settled in - we booked tours and every time we had a query, the reception team came up with helpful suggestions.
The gym had new and good range of equipment and pool on the sixth floor is light airy and spacious.
The hotel’s location in South Yarra provided ample opportunities to dine out, bring takeaway back, go to the cinema and reach public transport conveniently.
We slept very comfortably in the king bed in a quiet room.
The staff went out of their way to help us get settled in - we booked tours and every time we had a query, the reception team came up with helpful suggestions.
The gym had new and good range of equipment and pool on the sixth floor is light airy and spacious.
The hotel’s location in South Yarra provided ample opportunities to dine out, bring takeaway back, go to the cinema and reach public transport conveniently.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Marie L, General Manager at The Como Melbourne
Responded 12 Jan 2020
Dear 656robk, I am delighted to learn that you had such a fantastic stay. We really appreciate you taking the time to write such a detailed review. Thank you and we look forward to welcoming you back in the future. Sincerely, Anne Marie Lennon General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spend four nights at the Como during our trip to Melbourne and were very impressed with the hotel. The staff were extremely professional and attentive - they couldn’t be more helpful.
Our Deluxe King room was very clean and spacious with a lounge and kitchen - would definitely recommend this for a longer stay. The bed was very big and comfortable, we slept very well as we had no noise from outside despite the busy location. We enjoyed the pool and roof terrace which would be great on a hot day.
The location on chapel st is fantastic - everything you need is within a few minutes walk. And the city is just two stops from South Yarra station.
We have stayed in quite a few hotels in Melbourne but this is now our favourite by far. Next time we are in town we will definitely be booking again!
Our Deluxe King room was very clean and spacious with a lounge and kitchen - would definitely recommend this for a longer stay. The bed was very big and comfortable, we slept very well as we had no noise from outside despite the busy location. We enjoyed the pool and roof terrace which would be great on a hot day.
The location on chapel st is fantastic - everything you need is within a few minutes walk. And the city is just two stops from South Yarra station.
We have stayed in quite a few hotels in Melbourne but this is now our favourite by far. Next time we are in town we will definitely be booking again!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We came to the Como to celebrate our 30th wedding anniversary and the wonderful people that work here had prepared a welcome chocolate platter and bottle of wine in addition to a special message in our room. The thought was very much appreciated. Thoroughly recommend staying here as it’s central to so many attractions. The rooms are very spacious and the breakfast at the brassiere was absolutely first class as were the staff. Thank you!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Marie L, General Manager at The Como Melbourne
Responded 27 Jan 2020
Dear Kyri67, Thank you so much for taking the time to write a review. I am so pleased to hear that you enjoyed your 30th Wedding Anniversary celebration with us ! Thank you for choosing to stay with us. I will pass your feedback on to the wider team who will be delighted to hear. We look forward to welcoming you back for your next celebration. With best wishes, Anne Marie Lennon General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Como Hotel is an institution in Melbourne. It has steadfastly stayed true to its mantra of ‘give from the heart’, therefore everything they do is from the heart, from the warm welcome, room service, housekeeping, the brasserie and reception, every staff member is attentive, helpful and supportive to your every need of your stay. The warmth, the kindness and care shown is exceptional. The spacious rooms, with large box full length windows bring in the natural light and are full of quality fittings and fixtures, the beds are heaven and are dressed with beautiful bed linen, pillows & covers and the bath towels are soft and ever so fluffy, most rooms have a big spacious bathroom and a deep spa bath which entices you in every time along with the quintessential must have blue duck. Then there is the roof top pool, a small gym and sauna too. It’s our home away from home!
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Marie Lennon, General Manager at The Como Melbourne
Responded 10 Oct 2022
Dear mummamaudeandbear, Thank you for taking the time to write such a lovely review. It is a pleasure to learn that you enjoyed such a wonderful stay and appreciated our facilities service and attention to detail. We look forward to welcoming you back again in the future. Thank you for your loyalty. Regards, Anne Marie Lennon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was pleasantly surprised by our welcome drinks. The apartment suite was very spacious, with a kitchenette, lounging area and bedroom . The staff also provided me with complimentary parking for the time I entered to the time we took the car to go for dinner. Despite the tennis event going on, they were flexible and accommodating by providing me with parking just outside of the hotel. They were also efficient in answering the phone (on the first ring) and the eggs benedict breakfast was simply delicious. I will definitely return.
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Date of stay: February 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Marie Lennon, General Manager at The Como Melbourne
Responded 8 Feb 2021
Dear Chocoholic992, Thank you for you amazing feedback. We like to surprise and delight so it is great to hear that you enjoyed your welcome drinks. It is also a pleasure to hear that you found the team to be flexible and accommodating. We appreciate you taking the time to comment. Best wishes, Anne Marie Lennon General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A most enjoyable staff at The Como Melbourne last weekend.
Check in on arrival was simple and our room immediately available
On entering our room we found it fresh and well presented and ready for our stay. The room and subsequent servicing were a credit to the housekeeping team.
All members of the team were well presented, polite and ready to assist.
Check in on arrival was simple and our room immediately available
On entering our room we found it fresh and well presented and ready for our stay. The room and subsequent servicing were a credit to the housekeeping team.
All members of the team were well presented, polite and ready to assist.
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Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Marie Lennon, General Manager at The Como Melbourne
Responded 28 Nov 2021
Good afternoon colbowrights, I am delighted to hear that you had an enjoyable stay. Thank you for your comments in relation to housekeeping. The team will be delighted with this feedback as will all members of the team. Best wishes, Anne Marie Lennon General Manger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are long time Accor Plus Gold members and have stayed in many hotels. A few years ago I was unable to book our usual 5 star hotel in the top end of Collins St, Melbourne, which is also excellent. I thought I would give The Como a try. Well we have been so impressed with all of the staff over the years that, combined with the quality of the establishment, the impeccable cleanliness and attention to detail as well as the fabulous location The Como is our choice for a 'home away from home' when having a short 'staycation' in our own city. On this occasion we met the General Manager, Anne Marie Lennon who was on the front desk with her staff. This was a real leadership eye-opener as indeed she was there many times when we walked past. The hotel was absolutely full including the premier national sports team. However, as this was a special wedding anniversary Anne Marie was able to secure us a magnificent loft penthouse. With the nation and the world attempting to return to a new normal with Covid-19 Anne Marie has excelled in hiring staff with a brilliant attitude. Not all services were opened as yet but we had a very special time celebrating at The Como. Thank you so much, Charles & Di (the originals!!)
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Date of stay: February 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Marie Lennon, General Manager at The Como Melbourne
Responded 20 Mar 2022
Dear medvis (Charles & Di) I really appreciate you feedback. I am just so delighted that as valued Accor member have become your 'home away from home' I am also pleased to hear that you enjoyed the loft pent house for your special anniversary. We look forward to welcoming you back in the future. with best wishes, Anne Marie Lennon General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at the Como hotel last weekend instead of staying in the city for a change. Hotel is ideally located amongst the shopping and food places in Sth Yarra with tram and train services nearby. Our room was a suite but had a terrible outlook onto the roof air conditioning plant from the adjoining building.
Check in was fine although we did notice people getting champagne on arrival which we weren't offered.
The shower in our room was a mere trickle of water so not sure if other rooms have the same problem.
Hotel service was good, we didn't eat in the hotel as too many other options nearby including the excellent SOS cafe up Toorak Rd. Hotel bar is now closed which was disappointing, hotel car park is nearby and has a better deal for self parking than the hotel offers.
After checking out and reviewing my hotel bill found I had been charged for breakfast of $70, I find it incredible that hotels make this mistake so often, if you haven't signed a restaurant bill how does it end up on your bill?
All up a good hotel and would return if the shower was improved.
Check in was fine although we did notice people getting champagne on arrival which we weren't offered.
The shower in our room was a mere trickle of water so not sure if other rooms have the same problem.
Hotel service was good, we didn't eat in the hotel as too many other options nearby including the excellent SOS cafe up Toorak Rd. Hotel bar is now closed which was disappointing, hotel car park is nearby and has a better deal for self parking than the hotel offers.
After checking out and reviewing my hotel bill found I had been charged for breakfast of $70, I find it incredible that hotels make this mistake so often, if you haven't signed a restaurant bill how does it end up on your bill?
All up a good hotel and would return if the shower was improved.
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Marie Lennon, General Manager at The Como Melbourne
Responded 26 Sept 2022
Dear winos60, Thank you so much for choosing to stay in South Yarra at The Como Melbourne for a change. I really appreciate you taking the time to write a review. I apologise that your outlook was not ideal but I hope you enjoyed the other aspects of your suite. I am also disappointed that you were not offered a glass of champagne on arrival and I will follow up with our front desk team as this is our arrival welcome drink that all of our guests should receive. Apologies also for the error with your breakfast billing. I am pleased that overall you consider us a good hotel and would consider returning in the future. Once again thank you for your valuable feedback. Sincerely, Anne Marie Lennon General Manager It is however positive to understand that you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately the Como hotel is not up to scratch and we left disappointed.
Spacious rooms, friendly Staff and a nice outlook were appreciated.
But the hotel can do with a really good upgrade. The rooms were old, there is only 1 working lift in the entire hotel and the breakfast was so below average that we paid to eat elsewhere on other days.
Spacious rooms, friendly Staff and a nice outlook were appreciated.
But the hotel can do with a really good upgrade. The rooms were old, there is only 1 working lift in the entire hotel and the breakfast was so below average that we paid to eat elsewhere on other days.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Marie Lennon, General Manager at The Como Melbourne
Responded 3 May 2023
Dear BonLove, Thank you for taking the time share your experience. My apologies that this was the impression you were left with after you stay in January , I also apologize for the delayed response. I am pleased that you found the team to be friendly and the outlook enjoyable. We take your feedback on board, I hope that if you do decide to return on the future that you see an improvement. Sincerely, Anne Marie Lennon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi There
Yes as stated above it is a small leisure pool, approximately 10m in length. the pool is open from 05:30am through to 11:30pm and you are definitiely welcome to do some laps in this time
Thank you
The Como Team
I think this would be perfectly OK as the rooms are spacious.
I don’t think it would be a problem. The rooms a quite large and should fit an extra bed. The hotel is very accommodating and helpful in many ways. A good choice of hotel👍
Wi-Fi is complimentary for all AccorHotels LeClub Loyalty programme which is free to join.
Hi Charlene. We do have a small onsite laundry with one washing machine and dryer. The team at reception can assist with accessing this during your stay. We also have an arrangement with an offisite laundry who provide washing and dry cleaning services. Kind regards, Jessie Sheehan, General Manager
"Stay at The Olsen Art Series just across the road. Far nicer hotel. This house not be an M Gallery. Mercure or Manta at best."Read full review
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PRICE RANGE
AU$247 - AU$303 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the como melbourne hotel melbourne, como hotel melbourne, the como hotel melbourne
LOCATION
AustraliaVictoriaGreater MelbourneSouth YarraChapel Street
NUMBER OF ROOMS
111
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about The Como Melbourne
Which popular attractions are close to The Como Melbourne ?
Nearby attractions include Rush Escape Game - South Yarra (0.4 km), Palace Cinema Como (0.08 km), and The Jam Factory (0.4 km).
What are some of the property amenities at The Como Melbourne ?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Como Melbourne ?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Como Melbourne ?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at The Como Melbourne ?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to The Como Melbourne ?
Conveniently located restaurants include Two Birds One Stone, Squires Loft South Yarra, and Chez Olivier.
Are there opportunities to exercise at The Como Melbourne ?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is The Como Melbourne located near the city centre?
Yes, it is 0.6 km away from the centre of South Yarra.
Are any cleaning services offered at The Como Melbourne ?
Yes, dry cleaning and laundry service are offered to guests.
Does The Como Melbourne offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Como Melbourne ?
Many travellers enjoy visiting St. Patrick's Cathedral (3.6 km), Parliament House of Victoria (3.7 km), and St Paul's Cathedral (3.5 km).