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Punthill South Yarra

7 Yarra St, South Yarra, Victoria 3141 Australia
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Traveller (140)
360
Panoramas (4)
Room & Suite (105)

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About

#4 of 4 hotels in South Yarra
Location
Cleanliness
Service
Value
Located in the new business and restaurant precinct of South Yarra and with views of Melbourne and Port Phillip Bay, Punthill South Yarra Grand offers spacious, modern, sophisticated and stylish apartment hotel accommodation in Melbourne that rivals no other. The eclectic, lush and stylish décor of our Studio, 1 and 2 bedroom serviced apartments reflects the vibrant, modern atmosphere of the South Yarra area and set a new standard in apartment hotel accommodation.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bicycle rental
Conference facilities
Meeting rooms
Baggage storage
Newspaper
Car park
Wifi
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Telephone
Coffee / tea maker
Kitchenette
Flatscreen TV
Walk-in shower
Iron
Dishwasher
Microwave
Oven
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English
511Reviews18Q+A100Room tips

Reviews
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Katy M wrote a review 2 Feb
Melbourne32 contributions18 helpful votes
We stayed here frequently before covid. Booked anticipating another great stay but sadly the place has gone downhill in many ways. Furnishings and fittings are shabbier and worn, but worst is the lack of cleanliness. Our apartment appeared to not have been cleaned from the guests prior, there were very few amenities and over our lengthy stay the room was not cleaned at all. One day only a cursory pull up of the beds. Bins unemptied for a few days despite the please make up my room sign on the door handle. Day 5 and no fresh towels or linen, tea bag replenish etc. Very dusty. The cleaners trolley parked on the floor but who knows where they were as it certainly wasn't anywhere near our apartment. The common areas and lifts aren't particularly clean either. The reception staff are very pleasant and were sorry that our rooms weren't being cleaned but nothing changed and no reparations. Management could be addressing this issue by e.g. checking half a dozen random rooms daily. We'd planned weekly stays here for several months this year but sadly will need to try elsewhere until more effort is made around the hygiene of the place. (Add $35 per day for parking)
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, General Manager at Punthill South Yarra
Responded 3 weeks ago
Dear Katy, Thank you for taking the time to share your recent experience with us. We sincerely apologize for the disappointment and inconvenience you encountered during your stay. It's disheartening to learn that the cleanliness of your apartment did not meet our usual high standards and that our service fell short of your expectations. Please rest assured that we take your feedback seriously and have addressed your concerns with our housekeeping team and management. We are committed to providing a comfortable and pleasant environment for all our guests, and we regret that we failed to deliver on this promise during your stay. We appreciate your recognition of our reception staff and their efforts to assist you during your visit. Your suggestions regarding improvements to our cleaning procedures, including random room checks, will be carefully considered as we strive to enhance the overall guest experience. Once again, we apologize for any inconvenience caused, and we hope for the opportunity to welcome you back in the future to demonstrate the improvements we have made. Sincerely, Punthill South Yarra Grand Reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leanne R wrote a review Nov 2023
1 contribution
Not clean enough. Room needed deep clean and all surfaces cleaned properly. Needed a minibar and Maintenence of room. Not ideal. I was disappointed in the room. Staff were lovely and this made stay more pleasant.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, General Manager at Punthill South Yarra
Responded 6 Nov 2023
Dear Leanne, Thank you for taking the time to share your feedback with us. We deeply regret the inconveniences you experienced during your stay with us. Rest assured, our management team is already addressing these issues to ensure a higher standard of accommodations and services for our guests in the future. We genuinely apologize for any inconvenience you may have faced, and we greatly appreciate your feedback. Warm regards, The Punthill South Yarra Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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stuart L wrote a review July 2023
1 contribution
Dark, dingy and dated. Stained soft furnishings Apartment not serviced during our 4 night stay. Wifi unusable, TV not even tuned in. Noxious cooking smells and noise from neighbouring residential apartments. We left a night early to stay somewhere more uplifting.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Punthill South Yarra Grand Reception, General Manager at Punthill South Yarra
Responded 29 July 2023
Hi Stuart, Thank you for taking the time to share your experience. Please allow us to express our sincerest apologies for the experience you've encountered. Rest assured we will take every detail you noticed into consideration and your feedback is important to us for Punthill South Yarra Grand's ongoing improvement. Again, we appreciate you sharing your concerns and it is our hope that you will give us the opportunity to serve you better in your future stay. Kind Regards, Punthill South Yarra Grand
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jimmy G. wrote a review June 2023
Gippsland, Australia3 contributions
Pretty Good. Bed was soft. Pretty clean. TV a bit small and basic in living area (didn't receive HD channels) - i am being fussy in that area. Bathroom was sufficient, coffee pod machine provided with pods.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, General Manager at Punthill South Yarra
Responded 15 June 2023
Hi Jimmy, Thank you for taking your time to share these feedbacks with us. We are glad that you enjoyed your stay and apologize that the TV didn't give you HD channels. We are working on upgrading room facilities so we hope that we will have another chance to provide you a better stay in the near future. Warm regards, Jane Nguyen Punthill South Yarra Grand team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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maninboots wrote a review Apr 2023
Brisbane, Australia31 contributions13 helpful votes
Conveniently located among great places to eat. Probably worth the money, and has mostly everything you’d need. But a little dirty and tired. The bed sheets are my biggest complaint. When two single beds are pushed together to make a large double, the sheets just don’t fit, you end up with feet on a bare mattress. Not very hygienic. We found the front desk staff all very friendly and polite.
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Date of stay: April 2023Trip type: Travelled as a couple
Room Tip: Stick to having two single beds as the sheets won’t fit when pushed together.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Punthill South Yarra Grand, Owner at Punthill South Yarra
Responded 27 Apr 2023
Hi Maninboots, I'm sorry to hear that your recent stay with us did not meet your expectations. Your feedback is important to us, and we appreciate you taking the time to share your concerns and comments with us. Please know that we have taken note of your feedback, and we will use it to continually improve our services. We value your patronage and would like to assure you that we are committed to providing our guests with the best possible experience. We hope that you will give us another opportunity to exceed your expectations in the future. Thank you for choosing Punthill South Yarra Grand as your accommodation provider. Warm regards, The Punthill South Yarra Grand Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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G dog wrote a review Apr 2023
5 contributions
Comfortable bed, functional apartment. Yes it's average quality accommodation, the walls are a bit scuffed, Little small and don't expect high luxury, but it does the job for a few days. Great location though!
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Date of stay: April 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Punthill South Yarra Grand, Owner at Punthill South Yarra
Responded 20 Apr 2023
Hi Guillia, We are sorry that your stay with us was not what you hoped for your concerns and comments have been noted and are extremely helpful to us for our ongoing improvement. We trust you will give us another chance to serve you better. Warm Regards, Punthill South Yarra Grand.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eatmyburger2016 wrote a review Jan 2023
Blue Mountains, Australia65 contributions31 helpful votes
Went for 3 nights as we wanted to take kids to Melbourne. First the positive…. Its cheap and central, excellent links to all transport and has a kitchenette if required. One member of staff very polite and helpful. The negative….room was dirty, dusty and very small. Kitchen understocked and pans/plates dirty…..toaster didnt work….no plug for the sink either. And the entire hotel has a strange pungent odour that is quite unpleasant. Most staff seem miserable and very little conversation or service. Cheap for a reason.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Punthill South Yarra Grand, Owner at Punthill South Yarra
Responded 7 Jan 2023
Hi, Thank you for sharing your experience. We very much appreciate your comments regarding your recent stay at Punthill South Yarra Grand. We pride ourselves on delivering a positive experience and sharing true hospitality. Please allow us to express our sincerest apologies about the experience you've encountered. Rest assured we will take every details you noticed into consideration and your feedback is important to us for Punthill South Yarra Grand's ongoing improvement. Again, we appreciate you sharing your concerns and it is our hope that you will give us the opportunity to serve you better in your future stay. Kind Regards, Punthill South Yarra Grand
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Denise M wrote a review Dec 2022
Nuriootpa, Australia267 contributions63 helpful votes
We booked a 2 week stay in a 1bd apartment. I would never stay here again at the time of posting we are half way through our stay. The apprtment is so small and dirty the lounge has springs sticking up and is hard and uncomfortable and no room for meal preparation. The bed was comfortable. All the rooms had dirt in every corner. The neighbours upstairs played loud thumping music during the day and early evening, the neighbours next to us were noisy banging doors and someone kept throwing cigarette butts band-aids and other rubbish into our balcony. There was no view only looking into other apartments. The plus, it is close to shops and transport. I should have believed the other bad reviews and I would never have booked here. We do a lot of traveling and stay in Melbourne regularly visiting family and have found this place the worst but picked it only because of closeness to transport and restaurants. I would have thought booking a long stay we would have received a more comfortable apartment. It might be ok for a one night stay.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Punthill South Yarra Grand, Owner at Punthill South Yarra
Responded 20 Dec 2022
ear Sir/ Madam, We appreciate you taking the time to share your experience staying with us at Punthill South Yarra Grand Please allow us to express my sincerest apologies about the services quality that you have experienced. We pride ourselves on delivering a positive experience and sharing true hospitality. Sincerely, Punthill South Yarra Grand
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scott D wrote a review Dec 2022
Sydney, Australia943 contributions140 helpful votes
I’ve stayed at this hotel previously and been happy. Unfortunately on my latest visit I found the property was very tired. The walls in the room needed a paint, the carpet needed to be replaced and the bed needed retirement. Indeed my bed was so old I rolled into the middle and I had to ask 3 times for something to be done - in the end all they did was put one of those toppers on. They also forgot to service my room on day one and when I asked they said the cleaners had gone home?! The wifi is super hard to use as well - you have to keep forcing it to go a login page. No smart tv. It wouldn’t take much to get this property back up to scratch. Until then I would have in your mind this is a 3 star property when researching prices.
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Date of stay: December 2022Trip type: Travelled solo
Room Tip: Great location for transport, dining and walks.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Punthill South Yarra Grand, Owner at Punthill South Yarra
Responded 20 Dec 2022
ear Scott, We appreciate you taking the time to share your experience staying with us at Punthill South Yarra Grand Please allow us to express my sincerest apologies about the services quality that you have experienced. We pride ourselves on delivering a positive experience and sharing true hospitality. Sincerely, Punthill South Yarra Grand
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Heather M wrote a review July 2022
1 contribution
+1
Do yourself a favour and stay somewhere else. The room is not clean, no backing on the remotes, food left in the cupboard, dust everywhere, the couch is so uncomfortable you might as well sit on the floor, the wifi doesn’t work and the beds are so uncomfortable. The switches on the stove don’t have any numbers on them and you don’t know which one you have turned on until it warms up so unsafe. The sink tap is the wrong way so when you want cold water you get the hot water. With small children this is so unsafe. The oven has never been cleaned and was still dirty from the other guests before us. We also got told the wrong room number when we checked in! Just don’t don’t it, I will never be back.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$156 - AU$228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
punthill south yarra grand hotel melbourne
LOCATION
AustraliaVictoriaGreater MelbourneSouth YarraChapel Street
NUMBER OF ROOMS
55
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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PUNTHILL SOUTH YARRA (AU$156): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Punthill South Yarra
Which popular attractions are close to Punthill South Yarra?
Nearby attractions include Rush Escape Game - South Yarra (0.2 km), Palace Cinema Como (0.4 km), and Country Road (0.3 km).
What are some of the property amenities at Punthill South Yarra?
Some of the more popular amenities offered include free wifi, a fitness centre, and meeting rooms.
Which room amenities are available at Punthill South Yarra?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Punthill South Yarra?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Punthill South Yarra?
Conveniently located restaurants include Cucinetta, Two Birds One Stone, and Burch & Purchese Sweet Studio.
Are there opportunities to exercise at Punthill South Yarra?
Yes, guests have access to a fitness centre during their stay.
Is Punthill South Yarra located near the city centre?
Yes, it is 0.4 km away from the centre of South Yarra.
Are any cleaning services offered at Punthill South Yarra?
Yes, dry cleaning and laundry service are offered to guests.
Does Punthill South Yarra offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Punthill South Yarra?
Many travellers enjoy visiting Old Melbourne Gaol (4.1 km), St. Patrick's Cathedral (3.4 km), and Parliament House of Victoria (3.4 km).
Is Punthill South Yarra accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.