Royal Halong Hotel
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Royal Halong Hotel

Ha Long , Bai Chay, Bai Chay, Halong Bay 200000 Vietnam
Traveller (98)
Room & Suite (15)
Dining (12)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Fully refundable before Tue, 28 May
Breakfast included
AU$148
Fully refundable before Tue, 28 May
Breakfast included
Get rewarded with One Key
AU$148
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#4 of 33 hotels in Bai Chay
4.5 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Being one of the most famous tourist attraction destinations in Vietnam, Halong Bay is the world's natural heritage, twice recognized by UNESCO for the particular values of appearance and geology. Ideally located at Halong Bay, Royal Halong Hotel combines a warm welcome and excellent service to provide the ideal venue for business and leisure travelers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Casino and Gambling
Karaoke
Kids pool
Secured parking
Wifi
Hot bath
Pool / beach towels
Shallow end in pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Wine / champagne
Swimup bar
Poolside bar
Airport transportation
Car hire
Conference facilities
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Manicure
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Minibar
Cable / satellite TV
Bath / shower
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Classic
Bay View
Languages Spoken
English, Chinese, Vietnamese

Location

Ha Long , Bai Chay, Bai Chay, Halong Bay 200000 Vietnam
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 68 out of 100
68
Catbi Airport
35.5 km
See all flights
Van Don International Airport
43.8 km
See all flights
181Reviews3Q+A15Room tips

Reviews
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Traveller rating
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Detailed Reviews
Ye_Humo wrote a review Oct 2023
1 contribution
5.0 of 5 bubbles
Hotel is on a high hill with lots of parking. Suitable for guests with private cars or groups with shuttle service. It’s a bit far to walk, so you have to call a taxi about more than 1km to Sunworld parks. The room is very spacious, beautiful, airy, comfortable. The hotel is non-smoking so families with children can feel secure. Suitable for vacation. The staffs are helpful.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ha Stella, Kinh doanh at Royal Halong Hotel
Responded 1 week ago
Royal Ha Long Xin Chao Travel05911633972 Thank you very much for your excellent feedback on your stay with us. It gives us great joy and pride to hear that you had such a wonderful experience and that every aspect of our services exceeded your expectations. Your recommendation truly validates our efforts and fuels our dedication to continue delivering exceptional services. We thank you again for choosing Royal Ha Long Hotel and look forward to welcoming you back soon . Best regards, Bui Thi Thanh Huyen (Ms) Front Office manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarita W wrote a review Dec 2023
pune109 contributions62 helpful votes
5.0 of 5 bubbles
Royal Halong hotel is very well located with the most awesome, huge, comfortable, spacious rooms. We had booked our room for 4 nights and Lanh Anh at the reception was gracious enough to allot a beautiful, sea-facing room and we are very appreciative. The hotel has a very regal look and the breakfast was also very good. Another person we would like to thank is Mr Nyugen Hung at the reception desk. He was extremely helpful and helped us negotiate with our cab driver because of the language barrier.
If we ever visit Halong again, we would stay in the same hotel. Highly recommended.
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ha Stella, Kinh doanh at Royal Halong Hotel
Responded 8 Apr 2024
Dear Sarita247  Greetings from Royal Ha Long Hotel!  It’s our pleasure to be your chosen place spending meaningful time and thank you for taking your precious time to share with us your valuable feedback. We are happy to hear that you had great time with us, love your accommodation, and satisfied our staffs' service (specially Mr. Hung & Ms. Lan Anh). I will share your kind words to the rest of the team and I'm sure they will be motivated and inspired as me. We wish to welcome you again very soon whenever travel brings you back to Ha Long.  With our best regards,  Nguyen Thi Thanh Van (Mrs.) Assistant front office manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kirit D wrote a review Jan 2023
72 contributions9 helpful votes
4.0 of 5 bubbles
Pros.
Hotel..sea facing views
Reception...excellent behavior ..very helpful.
Room .. Beautifully done , bathroom ... Exceptionally clean and beautiful with a tub.

Con.
We took a room for 3 adults , two beds of the same size in the room.. the width of the bed was not enough to accommodate two people comfortably.
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Date of stay: January 2023Trip type: Travelled with family
Room Tip:  boat cruise... do not buy a cruise online... Just visit the halong international port ...about 2...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pham Katie, Kinh doanh at Royal Halong Hotel
Responded 26 Jan 2023
Dear KiritD11, Thank you so much for taking time to write us about your experience. It is a pleasure to know that you found comfortable during your stay with us. I will share your comments with our team, who I'm certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely on behalf of the Team, Ms. Katie Pham – Sales&Marketing Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luis Henrique N wrote a review May 2022
Colombo, Sri Lanka17 contributions4 helpful votes
1.0 of 5 bubbles
Two days ago I and my wife had been boat cruising in Halong Bay and decided to overnight at this hotel when back in the town area.
Everything had been fine till night, when my wife was mistreated by two female receptionists and their two male colleagues working as security guards at the casino on the first floor. PreviousIy I had been there alone for one hour approximately, while she had some phone conversation with some relatives and friends at our room.
Our plan was meeting and having something to eat and when she came downstairs we met at the lobby and went to the restaurant on the second floor, which had already closed. Then we returned to the first floor; given the late time no other places would be available around and at least some quick food was still being served.
It was around 11 PM and when trying to return the four people above mentioned simply blocked her entry. Despite showing them the key of our room and my explanation about our marital status, they simply kept on insisting that she was a stranger and should show her passport. To remark that never I had been asked for any kind of ID document there and they would accept me, a white one, back without any argument, but not her: a black woman who maybe doesn't correspond to their aesthetical expectations from who should look like and be treated as a "real guest". Gender bias is also to be considered in such a situation, being my wife the only female customer inside the casino, while all the other ladies were regular staff members.
Only by having help from the lobby receptionist, who promptly located our passports - 2 diplomatic ones - in her computer and forwarded them to those people, we managed to return and eventually get two sandwiches.
May this review be an alert to those in search for accommodation in Halong Bay area: royal harassment, rudeness, prejudice and arrogance also swirls as freely and quickly as gambling machines, roulettes and tables inside the Royal Halong Bay Hotel. I and my wife will return to Vietnam and recommend it as a fantastic place for sure, given how lovely local people, culture, natural sceneries and food are, but never such a place.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom N wrote a review Mar 2024
1 contribution
3.0 of 5 bubbles
Bed comfortable, clothes well laundered, great massages, cold pool, restaurant good morning buffet, poor service for dinner not many residents eat in. Received a bolognese instead of a carbonara. Issue with room keys deactivating in contact with phones, but those at the reception are helpful and spoke good enough English
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ha Stella, Kinh doanh at Royal Halong Hotel
Responded 8 Apr 2024
Dear Mr/Ms U7024UAtomn. Thank you very much for sharing your review after your stay at Royal Ha Long Hotel. The Hotel team is delighted to learn that you have had a great stay experience at the hotel. On the other hand, we are so regret about some of the inconveniences during your stay, especially the sevice for dinner but we hope that it won't affect the stay that you enjoyed. Please know that your feedback is extremely valuable to us and we will share your comments with the team to ensure we improve our guest experience. It would be our pleasure to host you at Royal Ha Long Hotel again in the near future. Best regards, Nguyen Thi Thanh Van Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dawn W wrote a review Dec 2023
Woking, United Kingdom3 contributions2 helpful votes
1.0 of 5 bubbles
Booked for 5 days and realised it was too long. Requested to reduce booking and received zero customer service! When I messaged about paying I got a response in 20 mins. A request for refund took over 24 hours and was told nothing they could do. I have booked another place and leaving 3 nights early so paying twice for hotels! I requested a taxi quote for the new place and was offered a limousine that I would need a taxi to get to that would drop me 5km from my next hotel! Not impressed at all
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Date of stay: December 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: A day or 2 is more than enough. Do not book more as they will not help you or refund you.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stella Ha, Sales at Royal Halong Hotel
Responded 2 Jan 2024
Dear Dawn W, Thank you for your valuable feedback. Please accept my apologies for the inconvenience. We appreciate your comments and will consider them as we strive to improve our product and service. Our guests’ satisfaction is of utmost importance to us. I sincerely hope that you will give us another opportunity to restore your faith in us. Royal Ha Long Hotel Sales executive Stella Ha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vu S wrote a review 9 May
1 contribution
5.0 of 5 bubbles
We come the Hotel on fisrt days of May. A good Hotel to discovery in Bai Chay Ha Long city. Large room, large beds, especialy very clean. Staff are friendly, warmly welcome as from Lobby to the housekeepers, or restautant. Hotel have a large space infront of. There is a Casino next to the Lobby, where you relax and finding a lucky. Hotel near Sun World Entertaiment Park, where you can walking along the ancient street to enjoy Sea foods, Tropical Juice fruit or coffee. Nice Bai Chay beach as about 800 metres in front of the Hotel. Most of young people are enjoy Voley Bar, a big Bar on the Beach. We hope will return here in next Summer.
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Date of stay: May 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ha Stella, Kinh doanh at Royal Halong Hotel
Responded 1 week ago
Dear VuS19, Thank you for your fantastic review! We are thrilled to hear that you enjoyed your stay with us at Royal Halong Hotel We are particularly pleased to hear your compliments about room , restaurant service.... Providing top-notch service is our priority and we're delighted that you found them to be up to standard. We truly appreciate your support and look forward to welcoming you back for another amazing stay in the future. Best regards, Bui Thi Thanh Huyen (Ms) Front Office manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Naoual H wrote a review Apr 2024
1 contribution
5.0 of 5 bubbles
Its better to decrease the chlorine in the in-door swimming pool otherwise everything was good. the breakfast was diverse and delicious. The room is clean and big. The outside swimming pool needs more umbrellas. I like it soo much. Many places to take pictures
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ha Stella, Kinh doanh at Royal Halong Hotel
Responded 1 week ago
Dear Mr/ Ms Naoualh612, Thank you for taking the time to share your feedback on your recent stay at our hotel. We appreciate your kind words about the breakfast and the room in the hotel . We apologize for the inconvenience caused by the chlorine in the indoor swimming pool . Your comments are noted, and we will strive to enhance the overall experience based on your feedback. Thank you again for choosing to stay with us, and we hope to welcome you back in the future, ensuring a more enjoyable experience. Best regards, Bui Thi Thanh Huyen ( Ms) Front Office manager
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Report response as inappropriate
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Marksteel wrote a review Oct 2023
California1 contribution
5.0 of 5 bubbles
The room was clean, the bed was comfortable and walking distance to Ha Long Park. The breakfast had a huge selection of items. The staff was lovely and helpful, they had a challenging issue to deal with concerning a non-guest and handled it very discretely and professionally. I was VERY pleased with our stay! I HIGHLY recommend this hotel and will definitely be back.
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ha Stella, Kinh doanh at Royal Halong Hotel
Responded 1 week ago
Royal Ha Long Xin Chao marksteel7887 Thank you very much for your excellent feedback on your stay with us. It gives us great joy and pride to hear that you had such a wonderful experience and that every aspect of our services exceeded your expectations. Your recommendation truly validates our efforts and fuels our dedication to continue delivering exceptional services. We thank you again for choosing Royal Ha Long Hotel and look forward to welcoming you back soon . Best regards, Bui Thi Thanh Huyen (Ms) Front Office manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Noah wrote a review Oct 2023
Hanoi, Vietnam1 contribution
5.0 of 5 bubbles
The moment you come to the hotel you can appreciate the good view of this resort and the wonderful place it is. The cleanliness, atmosphere, and service were phenomenal! The buffet was hot and delicious every morning, and a la carte was really good! Thanks to all the staff, I hope to come back soon.
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ha Stella, Kinh doanh at Royal Halong Hotel
Responded 1 week ago
Dear Mr/Ms NoahS8899 Thank you for your fantastic review! We are thrilled to hear that you enjoyed your stay with us at Royal Halong Hotel Providing top-notch service is our priority and we're delighted that you found them to be up to standard. We truly appreciate your support and look forward to welcoming you back for another amazing stay in the future. Best regards, Bui Thi Thanh Huyen (Ms) Front Office manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nguyen H asked a question Jan 2018
4 contributions2 helpful votes
Khach sạn này và royal villas hotel có cùng nhau không ?
Answer from Royal H
Ha Long, Quang Ninh, Vietnam4 contributions
Dear Sir Madam Warmest greeting from Royal halong Hotel. Thank you for choosing Royal Halong Hotel for your accommodation in Halong. Could you please let us know your booking confirmation ID code for double check. If you have further inquiry please do not hesitate to let us know. sme1@royalhalonghotel,com
Answer from Royal H
Ha Long, Quang Ninh, Vietnam4 contributions
我们饭店有提供参观下龙湾和参观下龙市景点。
Venture746050 wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Everything was good"
Read full review
Dawn W wrote a tip Dec 2023
Woking, United Kingdom3 contributions2 helpful votes
1.0 of 5 bubbles
"A day or 2 is more than enough. Do not book more as they will not help you or refund you. "
Read full review
Sightseer14336394526 wrote a tip Sept 2023
1 contribution
5.0 of 5 bubbles
"No"
Read full review
Kirit D wrote a tip Jan 2023
72 contributions9 helpful votes
4.0 of 5 bubbles
" boat cruise... do not buy a cruise online... Just visit the halong international port ...about 2 km away from the hotel, buy a ticket (much cheaper). About 5 hrs trip."
Read full review
Sanitv wrote a tip July 2022
Bangkok, Thailand128 contributions72 helpful votes
4.0 of 5 bubbles
"Room with View of the bay!"
Read full review
Not the right property for you?
There are more places to choose from in the Bai Chay area.
PRICE RANGE
AU$69 - AU$100 (Based on Average Rates for a Standard Room)
LOCATION
VietnamQuang Ninh ProvinceHalong BayBai Chay
NUMBER OF ROOMS
156
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ROYAL HALONG HOTEL (AU$69): 2024 Prices & Reviews (Bai Chay, Vietnam) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Royal Halong Hotel
Which popular attractions are close to Royal Halong Hotel?
Nearby attractions include Dau Go Cave (0.2 km), Castaway Island (0.2 km), and Bai Chay Beach (0.2 km).
What are some of the property amenities at Royal Halong Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Royal Halong Hotel?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Royal Halong Hotel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Royal Halong Hotel?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Royal Halong Hotel?
Conveniently located restaurants include Á Đông Cuisine, Papa's BBQ, and Vinace Italian Restaurant .
Are there opportunities to exercise at Royal Halong Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Royal Halong Hotel have airport transportation?
Yes, Royal Halong Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Halong Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Halong Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Royal Halong Hotel?
The staff speaks multiple languages, including English, Chinese, and Vietnamese.
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