Muong Thanh Luxury Quang Ninh Hotel
133 reviews
#5 of 54 Hotels in Bai Chay
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Ha Long Street Block 1, Area 2, Bai Chay, Halong Bay 200000 Vietnam
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About
#5 of 54 hotels in Bai Chay
Location
Cleanliness
Service
Value
Situated right in the heart of Bai Chay - Ha Long City, Muong Thanh Quang Ninh is conveniently located at the overlooking UNESCO World Heritage listed Ha Long Bay. Considered as the biggest hotel in Ha Long city, Muong Thanh Quang Ninh Hotel offers 508 well-appointed guest rooms, with modern amenities as well as high-tech luxury furniture design and with beautiful bay view and landscaped grounds. The Hotel is committed to ensure guests satisfaction and provide services to five star standards that Muong Thanh Brand has been being attributed with for many years.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Aerobics
Fishing
Indoor play area for children
Car park
Wifi
Hot bath
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Sofa
Minibar
Refrigerator
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Bottled water
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Languages Spoken
English, Vietnamese
Location
Full view
68Somewhat walkable
Grade: 68 out of 100
21Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Contact
Ha Long Street Block 1, Area 2, Bai Chay, Halong Bay 200000 Vietnam
Name/address in local language
Getting there
See all nearby hotels
133Reviews3Q+A15Room tips
Reviews
Traveller rating
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Popular mentions
I’m an Aussie, this hotel is gorgeous !! Extremely clean, friendly, beautiful fresh food, luxury, staff are so nice. Service is amazing. Can’t express enough how amazing this hotel is ! Experience English speaking staff as compared to other hotel staff! I will be back x
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Date of stay: January 2020Trip type: Travelled with family
Helpful
Response from MTQuangninh, Giám đốc bán hàng at Muong Thanh Luxury Quang Ninh Hotel
Responded 8 Jan. 2020
Dear Simonedamico99, First of all, thank you very much for choosing Muong Thanh Luxury Quang Ninh Hotel for your trip and taking time to share your experience during your stay here. We are extremely grateful for her feedback through Tripadvisor. From these feedback, we have more motivation and encouragement to continue paying efforts to bring our customers the best quality of service. We hope that you have had a wonderful experience in Ha Long City and in Muong Thanh Luxury Quang Ninh hotel. Once again, thank you and wish you health and success. Sincerely, Do Dieu Linh (Mrs.) Deputy General Manager Sales & Marketing Muong Thanh Luxury Quang Ninh hotel
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This is a nice hotel with nice view. It is most convenient for people who wants to go to the Sun World Park, expecially the family with small kids. The minus point is that there are many Chinese tourists here.
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Date of stay: May 2019
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Response from MTQuangninh, Giám đốc bán hàng at Muong Thanh Luxury Quang Ninh Hotel
Responded 3 Nov. 2019
Dear Sylvia_Kristel, Thank you so much for your great comment on Tripadvisor. And more, thanks for giving us the opportunity to have you in the hotel. We are so happy to hear that you satisfied with our service provided. Your comment has been becoming the encouragement for us to keep providing guests good service We deeply hope that you did have wonderful time in Halong. Also, we wish to welcome you once again in the future. Sincerely, Do Dieu Linh (Mrs.) Deputy General Manager Sales & Marketing Mường Thanh Luxury Quang Ninh Hotel
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+1
From the outside I was pretty impressed and excited, but as soon as I got to the entrance, there was no one to help with luggage, not a single bellboy in site (and they call it a 5 star hotel? Check in however was speedy and one of our rooms were upgraded to the 33rd floor. Views were stunning however the condition of the hotel was poor. The beige interior was very outdated and I saw an employee (marketing sales) smoking right by the no smoking sign on the Spa level. The hotel seemed to be full of chinese and Korean guests so was really busy. I went to use the gym in the morning and it was full of young Vietnamese guests loitering in the gym making a lot of noise so I couldn't really use the gym unfortunately. The rooms were large, clean and provided plenty of space and a nice view of the bay area. Breakfast was also really good, tastt with plenty of food options and tables. We did enquire about the karaoke rooms at reception but the staff seemed reluctant to help and told us that it was a separate company so they couldn't book us in. The hotel is conveniently located at the entrance of sunworld, a minutes walk from the cable car. which is definitely an attraction not to miss when visiting. Taxis were easy to hail down outside the hotel also. I don't think the service or feel of the hotel was 5 star, maybe more of a 3.5 star. On the fence if I would return here again.…
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Date of stay: November 2019Trip type: Travelled with family
Helpful
Response from MTQuangninh, Giám đốc bán hàng at Muong Thanh Luxury Quang Ninh Hotel
Responded 4 Nov. 2019
Dear Khenhd, First of all, thanks for choosing Muong Thanh Luxury Quang Ninh for your recent stay and giving us the opportunity to have you in the hotel last month. Moreover, thank you for your such detailed comment on Tripadvisor. We are so glad to hear that you satisfied with rooms and buffet breakfast. However, it has also been brought to our attention that your recent stay with us did not meet your expectation. For the most important and foremost, please allow us to express the sincerest apologies for the inconveniences you have encountered during your stay. There was thing you mentioned that our employee smoking in the Spa floor, we did check and would like to reconfirm that he was not our employee. The hotel rules don't allow any hotel staffs to do so. Anyway, your feedback will be particularly focused and passed to hotel management so that there must be a training programs for staff will be held to improve the check-in process as well as customer service. We deeply hope that you did have wonderful time in Halong. Also, we wish to welcome you once again in the future. All the best, Do Dieu Linh (Mrs.) Deputy General Manager Sales & Marketing Mường Thanh Luxury Quang Ninh Hotel
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Great reception. My only gripe is that the hallways are carpeted and they’re lumpy and smelly. Our room was one of the bigger ones with a living room area with poorly designed space. Because of how the sun hits the room and the power is off with zero air circulation the drapes and curtains start to smell stagnant and moldy. I would’ve had a better experience should the room not have smelled so sour. The bar fridge had a glass door so the sun would hit it and make the drinks warm. There is no iron and ironing board. The big winner is the daily breakfast buffet from 5:30-9:00am. They have congee, phở, different noodle soups daily, pastries, western breakfast selections, coffee, tea, juices. If not for this amazing buffet this hotel would only warrant a 3 star rating in my books.
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Date of stay: October 2019Trip type: Travelled with family
1 Helpful vote
Helpful
Response from MTQuangninh, Giám đốc bán hàng at Muong Thanh Luxury Quang Ninh Hotel
Responded 27 Oct. 2019
Dear Ginger88, First of all, we would like to send the big thanks to you for choosing Muong Thanh Luxury Quang Ninh hotel for your recent stay and reviewing us on Tripadvisor. We were so happy to be chosen once again when you come back Halong. It was the big pleasure for us to have you here. However, hotel service this time didn't meet your expectation, we are so sorry about that. Your feedback was sent to related departments and the service will be improved properly. We hope that we will still be your choice with the better service when you back Halong in the next trips. Wish you all the best Sincerely, Do Dieu Linh (Mrs.) Deputy General Manager Sales & Marketing Mường Thanh Luxury Quang Ninh Hotel
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We just stayed 3 nights at this hotel last week (Room 3305). The hotel is beautiful. Location is right at the center of Bai Chay. Hotel Service was very good. The breakfast is above average. Elevator to go up to 33rd floor is quite slow. We tried the pool at 5pm and it was rather cold because it was outdoors and the weather was windy. The bathroom is nice and clean. Overall, a very good hotel to stay in Ha long Bay. Will come back again.
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Date of stay: October 2019
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from MTQuangninh, Giám đốc bán hàng at Muong Thanh Luxury Quang Ninh Hotel
Responded 14 Oct. 2019
Dear tonytran1, Thank you so much for your great comment on Tripadvisor. We are so happy to be chosen as accommodation for your Halong trip. Your detailed review is such important and valuable for hotel management knows what needs to be improved. For what made your dissatisfaction, we are so sorry about that. The feedback has been sent to other related department so that there will be plan to solve the problem as soon as possible. We hope to get another chance to welcome you once again when you come back Halong with the improvement in service and facilities as well. Wish you all the best, Sincerely, Do Dieu Linh (Mrs.) Deputy General Manager Sales & Marketing Mường Thanh Luxury Quang Ninh Hotel
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PRICE RANGE
USD 48 - USD 124 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Muong Thanh Quang Ninh Hotel
LOCATION
VietnamQuang Ninh ProvinceHalong BayBai Chay
NUMBER OF ROOMS
508
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Claim Your Listing Frequently Asked Questions about Muong Thanh Luxury Quang Ninh Hotel
Which popular attractions are close to Muong Thanh Luxury Quang Ninh Hotel?
Nearby attractions include Sun World Ha Long Complex (0.1 km), Sun - Cocktailbar (0.5 km), and StarLight Bar (0.2 km).
What are some of the property amenities at Muong Thanh Luxury Quang Ninh Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Muong Thanh Luxury Quang Ninh Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Muong Thanh Luxury Quang Ninh Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Muong Thanh Luxury Quang Ninh Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Muong Thanh Luxury Quang Ninh Hotel?
Conveniently located restaurants include Linh Dan Restaurant, Cu Ki Bay Restaurant, and Mixue Sun World.
Are there opportunities to exercise at Muong Thanh Luxury Quang Ninh Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Muong Thanh Luxury Quang Ninh Hotel have an airport shuttle?
Yes, Muong Thanh Luxury Quang Ninh Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Muong Thanh Luxury Quang Ninh Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of Bai Chay.
Are any cleaning services offered at Muong Thanh Luxury Quang Ninh Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Muong Thanh Luxury Quang Ninh Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.