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Halong Plaza Hotel

8 Halong Road, Bai Chay, Halong Bay Vietnam
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Traveller (553)
Room & Suite (154)
Dining (58)
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Breakfast included
AU$78
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#2 of 32 hotels in Bai Chay
Location
Cleanliness
Service
Value
Travellers' Choice
Halong Plaza is a luxury hotel ideally located beside the shore of the beautiful Ha Long Bay, Vietnam. It is preferred accommodation choice for domestic and foreign tourists visiting and discovering Ha Long Bay. In 2013; 2018 & 2019, Halong Plaza Hotel was awarded the “Certificate of Excellence Of The Year” by TripAdvisor®, the world's largest travel site.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Billiards
Children's playground
Kids pool
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Complimentary welcome drink
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shared lounge / TV area
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Desk
Housekeeping
Electric kettle
Cable / satellite TV
Extra long beds
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Vietnamese

Location

8 Halong Road, Bai Chay, Halong Bay Vietnam
Name/address in local language
Halong Plaza Hotel
726Reviews11Q+A40Room tips

Reviews
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Traveller rating
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Danny Do wrote a review 24 Feb
Hanoi, Vietnam5 contributions
Lovely hotel, excellent services, great view from our room to Halong Bay. Good location, you can go to the beach by taxi or ecar My family had a great time at this hotel, all staffs were friendly and professional. We even had chocolate and fruits in Suite room Tks so much, we will come back again
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nam wrote a review Jan 2024
Ha Long, Vietnam2 contributions2 helpful votes
The best in Vietnam! Amazing service 10/10. Look no further! This is the best place I stayed in Vietnam, everything is perfect. The facilities, the comfort and of course the amazing staff. Especially, Mr DUC FO was very helpful. The breakfast was sublime and the overall service is the best I ever experienced. 10 out of 10! It’s perfect.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 4 days ago
Dear Nammummo, Thank you so much for taking time to share your amazing feedback of your recent stay at the hotel. We are delighted you enjoyed our hotel experiences especially our service, staff and our room. We look forward to welcoming you back very soon. Sincerely, Halong Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trish w wrote a review Nov 2023
3 contributions1 helpful vote
We went for a triple share, we were given a single room with 2 normal beds and a camping fold out bed with a very thin uncomfortable mattress, upon seeing this we approached, Nguyen the duty manager for that evening, he refused to replace the camp bed and was extremely dismissive when we tried to negotiate another room to accommodate our needs, infact his behaviour was out right disgusting and unconcerned about GUESTS COMFORT ... WOULD NEVER RECCOMMEND THIS MOTEL TO ANYONE.
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Date of stay: November 2023
Location
Service
Trip type: Travelled with friends
Room Tip: AVOID THIS HOTEL AT ALL COSTS
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 15 Nov 2023
Dear Trish w, Thank you very much for your comment. I am really sorry for those inconveniences caused during your stay. The room extra-bed which you reffered as the "camping fold bed" has been served for years and we got a lot of complement from our guests. Unfortunately it didnt match your expectation. For sure we would look it back to make it better. Apart from that, I sincerely apologize for the poor service that Mr. Nguyen had given you. We definitely will have a talk with him to ensure that the guests' next visits would be its best. Despite the hotel is not recommended by you, whole team members and I would like to apology again for it and I wish you the best. Thank you for staying with us Kindest regards, Halong Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Benjamin Odin wrote a review Oct 2023
Lester Prairie, Minnesota1 contribution
We had very nice holiday here. The deluxe room was spacious and clean. The bed was huge and comfortable and the bathroom was very clean. Best of all, the staff was very friendly, Ms Hong at fron desk was extremely responsive. We felt very welcome.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 15 Nov 2023
Dear Benjamin Odin, Thank you so much for taking time to share your amazing feedback of your recent stay at the hotel. We are delighted you enjoyed our hotel experiences especially our service, staff and our room. We look forward to welcoming you back very soon. Sincerely, Halong Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tuan Nguyen wrote a review Oct 2023
1 contribution
From the moment we arrived this hotel was fantastic. They greeted us with a welcome drink and a very speedy check in. The rooms were lovely and very clean. Breakfast was first class. Beds very comfortable. Staff were very helpful at all times, specially Ms Hong receptionist. Would stop here again if back in Vietnam.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 15 Nov 2023
Dear Tuan Nguyen, Thank you so much for taking time to share your amazing feedback of your recent stay at the hotel. We are delighted you enjoyed our hotel experiences especially our service, staff and our room. We look forward to welcoming you back very soon. Sincerely, Halong Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Passenger53666724900 wrote a review June 2023
Ha Long, Vietnam1 contribution
Ha Long Plaza is a great option for anyone looking to have a comfortable, well located hotel for experiencing all the sites Ha Long has to offer. Service at hotel was great. From quick replies to pre-arrival questions, booking car service from the airport, check-in, to checkout, we were treated very well. When we arrived, it was busy, however, Thuy and the reception team were exceptionally friendly and ensured that they got us checked in as soon as they could. The room was about what you would expect for a hotel in the center of Bay. The bed was comfortable and the bathroom was clean. Highly recommend!
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Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 19 June 2023
Dear Passenger53666724900, Thank you for taking the time to review our Halong Plaza hotel following your recent stay. We value your feedbackand are delighted to read that you enjoyed your stay with us and appreciated all the amenities and location. I will be sure to pass on your comments as I know our staff who you mentioned will be very humbled by your comments. Thank you again for your feedback and we look forward to welcoming you back to Halong Plaza Hotel for another memorable stay in the near future. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Voyager886 wrote a review May 2023
Upminster, United Kingdom96 contributions21 helpful votes
The hotel staff made the holiday. They were continually very helpful and went and even stopped when off duty when we were out walking to see if we were lost. It was a clean professional hotel and an ideal place to stay. Staff were always very attentive even at breakfast even though we were the only ones there they served us as if we were Royalty. I couldn’t recommend this hotel enough.
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Date of stay: May 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 4 June 2023
Xin chao Voyager886, Thank you for taking the time to review our Halong Plaza hotel following your recent stay. We valued your feedback and delighted to read that you enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back to Halong Plaza Hotel for another memorable stay in the near future. Kind regards, Halong Plaza Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jackie D wrote a review May 2023
United Kingdom11 contributions
All the staff at the hotel were exceedingly helpful, especially the two ladies on the front desk Thuy and Hong who consistently helped us with any issues we had about going out and are an asset to your organisation especially Thuy who has such a bubbly and happy personality. When we were walking to the market, she stopped on her bike, just to see how we were, and she wasn’t even working. In general, every member of staff that we encountered, were very helpful and and courteous.
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Date of stay: May 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 17 May 2023
Dear Jackie D, Thank you for taking the time to review our Halong Plaza hotel following your recent stay. We value your feedbackand are delighted to read that you enjoyed your stay with us and appreciated all the amenities and location. I will be sure to pass on your comments as I know our staff who you mentioned will be very humbled by your comments. Thank you again for your feedback and we look forward to welcoming you back to Halong Plaza Hotel for another memorable stay in the near future. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jake H wrote a review May 2023
Kunshan, China18 contributions2 helpful votes
After a mishap trying to book through Agoda, the front desk staff was very helpful and understanding and we were able to get a better room for a discounted price. The reservation came with a free drink voucher and the breakfast voucher for each guest. We got an Executive Suite room with a corner Sea View and had an amazing view of the bridge, Sun Wheel, and the rest of the bay. The room felt like walking into a furnished house.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 17 May 2023
Dear Jake Herring, Thank you so much for taking time to share your amazing feedback of your recent stay at the hotel. We are delighted you enjoyed our hotel experiences especially our service, staff and our room. We look forward to welcoming you back very soon. Sincerely, Halong Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bujji53 wrote a review May 2023
Telangana, India222 contributions80 helpful votes
The dimensions of this hotel—the lobby, the rooms, restaurants—is above normal. The twin room we got was the biggest in we stayed in Vietnam during our stay. The restaurant offers a wide choice of tasty Vietnamese cuisine with exceptional service. Prices are reasonable. The room as indicated was quite big, comfortable, and clean. Breakfast spread was good.
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 8 May 2023
Xin chao Bujji53, Thank you so much for choosing to stay with us and sharing this wonderful review. It was indeed our pleasure to host you at Halong Plaza Hotel. We are delighted to learn that you have had a great stay experience with us. Once again, thank you for staying with us and we would love to welcome you back to Halong Plaza Best regards, Halong Plaza Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$60 - AU$79 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel halong plaza, halong plaza bay
LOCATION
VietnamQuang Ninh ProvinceHalong BayBai Chay
NUMBER OF ROOMS
200
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HALONG PLAZA HOTEL (AU$60): 2024 Prices & Reviews (Bai Chay, Vietnam) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Halong Plaza Hotel
Which popular attractions are close to Halong Plaza Hotel?
Nearby attractions include Circle Mixology & Bar (1.0 km), Amazon Bar (1.0 km), and StarLight Lazy Bar (1.1 km).
What are some of the property amenities at Halong Plaza Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Halong Plaza Hotel?
Top room amenities include a flat screen TV, a desk, and extra long beds.
What food & drink options are available at Halong Plaza Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Halong Plaza Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Halong Plaza Hotel?
Conveniently located restaurants include Wander Station, Nha Hang Hong Hanh, and Eco Cafe.
Are there opportunities to exercise at Halong Plaza Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Halong Plaza Hotel have airport transportation?
Yes, Halong Plaza Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Halong Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Halong Plaza Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.