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Grand Fleuve Boutique

E101 Sun Plaza Grand World, Đường Hạ Long, Bai Chay, Halong Bay Vietnam
Traveller (11)
Room & Suite (4)

View prices for your travel dates

Fully refundable before Sun, 28 Apr
AU$126
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#1 of 1 inn in Bai Chay
4.2 of 5 bubbles
Location
3.8 of 5 bubbles
Service
3.6 of 5 bubbles
Value
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Good to know
HOTEL STYLE
Boutique
Property amenities
Free High Speed Internet (WiFi)
Restaurant
Room features
Air conditioning

Location

E101 Sun Plaza Grand World, Đường Hạ Long, Bai Chay, Halong Bay Vietnam
Name/address in local language
13Reviews1Q+A3Room tips

Reviews
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Detailed Reviews
Tvlwkdz wrote a review July 2023
Wiesbaden, Germany103 contributions21 helpful votes
4.0 of 5 bubbles
We came just for two nights and were a bit irritated on the first evening. The pool had loud Vietnamese kids without an adult around and the hotel staff wasn’t interested in either handing out towels or calming down the kids. One of our rooms had a problem with the lights in the bathroom and with the switches. At the end of the day we wanted a drink at the bar but even though this is a four star hotel, there is no bar. Unfortunately the lady at the reception didn’t really understand us. The next day the manager took note and had fixed what could be fixed. They apologized and really took our problems serious. We felt appreciated although some things cannot be changed. The rooms itself are new and clean. We had inside lying rooms which blocked off the noise from the streets but but not from the screaming Vietnamese kids playing inside the staircase.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bui Thi Kim Dung, Tổng giám đốc at Grand Fleuve Boutique
Responded 9 Aug 2023
Dear Tvlwkdz, Thank you for your stay and feedback to us. We sincerely apologize for inconveniences have caused to you. We understand the conversion of bar to gym have limits the option of relaxation to you as our guests. We would look into the reopening of bar in proper time. We would also strengthen our security and regulation towards noise control in public areas so that you have tranquil atmosphere for your enjoyment. As an experienced traveler and famous specialist, you and your comments contribute a huge effects to our service quality improvement. We hope we have another opportunity to welcome you back to our hotel to witness our development. Regards, Sylvia Bui General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stewart W wrote a review June 2023
Glasgow, United Kingdom33 contributions
5.0 of 5 bubbles
Stayed for two nights over a weekend, hotel is beautiful and modern, lots of restaurants nearby, especially good German restaurant which had a great variety of European food. Never used the pool but looked good and the rooftop area in general looked amazing. Rooms are smart and very modern usb points etc wish we could have stayed longer as staff we very friendly and attentive.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bui Thi Kim Dung, Tổng giám đốc at Grand Fleuve Boutique
Responded 9 Aug 2023
Dear 20stewartw, I would like to express our gratitude for your feedback to us and will share it to our team for daily motivation and improvement. We trust that our Indochine styled design and personalized service quality have helped satisfy your stay with us. We look forward to serving you on your returned trip so your every moments of enjoyment have repeated in happiness. Regards, Sylvia Bui General Manager
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Jill S wrote a review July 2022
16 contributions5 helpful votes
5.0 of 5 bubbles
The best hotel we have stayed in. Beautiful decor, bed so comfy, room was gorgeous. Lovely, huge breakfast. Roof top swimming pool was sensational with a view over the beach and bay. There’s a roof top bar too that should open soon. Staff very polite and attentive but not intrusive at all. Sylvia was amazing, she organised our taxi to our cruise and phoned ahead for us. Kein was very helpful also as were all the staff. Loved, loved our stay. Great value for the quality of the hotel facilities and service 10/10 +
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bui Sylvia, Tổng giám đốc at Grand Fleuve Boutique
Responded 4 July 2022
Dear Jill S, I would like to express our gratitude for your feedback to us and will share it to our team for daily motivation of improvement. With the remark of Indochine styled design and personalized service quality, we are keen on providing you with satisfactory stay with us. And we are glad that you enjoyed it from the moment you encounter our premise till you leave . Thank you for your presentation and once again, we look forward to serving you on your next trip Regards, Sylvia Bui General Manager
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Tom C wrote a review Oct 2023
Leeds, United Kingdom11 contributions
1.0 of 5 bubbles
Terrible hotel, shocking staff with no accountability.
We rented a motorbike directly from the hotel but it turned out that they subcontracted this out to a local firm without telling us, then when there was a dispute over payment they refused to have any accountability despite the fact that we booked through them.
We also were overachieved for drinks several times and had to send the receipt back to get it changed, which presumably is because they want to scam tourists out of an extra bit of money. Then they acted like we were the issue for wanting the price on the menu rather than a fictitious price that they decided upon.
The hotel itself is bang average and overpriced for what you get - definitely far better hotels for more reasonable prices in Ha Long. Cannot recommend enough that anyone looking at this hotel chooses to go elsewhere unless you want to be on edge constantly about being scammed!
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Date of stay: October 2023
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Just avoid buying any extras through the hotel. Truthfully just avoid altogether…
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abigail M wrote a review Mar 2023
3 contributions
5.0 of 5 bubbles
We had a wonderfull stay here. 4 nights for our anniversary and the staff went above and beyond during our stay to make it so special. We can't thank them enough!

The location is super central and great for excersions around the area. We rented a scooter to see more and would recommend that too if you are staying more than a day or so.

Thanks again.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bui Thi Kim Dung, Tổng giám đốc at Grand Fleuve Boutique
Responded 9 May 2023
Dear F3277IZabigailm, I would like to express our gratitude for your feedback to us and will share it to our team for daily motivation of improvement. With the remark of Indochine styled design and personalized service quality, we are keen on providing you with satisfactory stay with us. And we are glad that you enjoyed it from the moment you encounter our premise till you leave . Thank you for your presentation and once again, we look forward to serving you on your next trip Regards, Sylvia Bui General Manager
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Singapore-Jon wrote a review Apr 2022
Singapore, Singapore107 contributions20 helpful votes
+1
5.0 of 5 bubbles
We were in Ha Long Bay for a cruise, and the day before the cruise we came across Grand Fleuve Boutique hotel. We asked to see the rooms and were pleasantly surprised at the beauty and the detailed refurbishment that went into this hotel.

We decided to stay a night longer after our cruise so that we can experience a night at this heaven. The management offered us a rate we just couldn’t refuse.

Absolutely the best decision we have made. The rooms are pure elegance, the king size bed extremely comfortable and the room amenities are all first class.

The complimentary breakfast was perfect and the service from all the staff was exceptional.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bui Sylvia, Tổng giám đốc at Grand Fleuve Boutique
Responded 16 Apr 2022
Dear Mr.Jon P, On behalf of the entire team at Grand Fleuve Boutique Ha Long hotel, I would like to express our gratitude for your feedback to us. With Indochine and neo-classic design style and boutique concept focusing on the personalized service and benefit value to customers, we are keen on providing you with satisfactory stay in our property. It could be said that excellent service acts as an aim for our development. I would share your comments to our team for daily motivation of improvement. Thank you for your presentation and once again, we look forward to serving you on your next trip Regards, Sylvia Bui
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Alex McIntosh wrote a review Jan 2024
Diamond Creek, Australia4 contributions
5.0 of 5 bubbles
From the outside, this hotel is stylish and neat. When you walk in the door, the reception staff are friendly and very willing to help in whatever you need. Check in was speedy and we were in our room within 5 minutes of entering the building. Rooms are modern and clean - the bed is comfy and the shower is amazing! There is also a Japanese toilet with all the bells and whistles you could want. The amenities at the hotel are great - the rooftop pool and vista are highlights. The breakfast is delicious and there are so many different options - sure to suit everyone. Couldn’t recommend this hotel more - I’m just sorry we could only spend one night here! Highly recommend!
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: The theme park next door is only open on weekends.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bernadette2209 wrote a review May 2023
Windsor, United Kingdom41 contributions8 helpful votes
4.0 of 5 bubbles
Stayed at this hotel for two nights before our cruise around Ha Long Bay.
Breakfast was plentiful and lots of choices for Western & Asian cuisines.
The staff were very helpful. But unfortunately there was some communication issues due to our lack of Vietnamese, and their lack of English.
I was unwell whilst staying here due to a bug and they very kindly moved us to a different (upgraded) room as there was a festival on, which was very noisy.
This hotel is well situated for restaurants and bars.
Read more
Date of stay: April 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: The pool was great and had a nice seating area.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bui Thi Kim Dung, Tổng giám đốc at Grand Fleuve Boutique
Responded 9 May 2023
Dear Bernadette2209, I would like to express our gratitude for your feedback to us for our endeavours on our hotel service especially on Public holiday in Ha Long Bay. For English communication, we would put more training on our staff for forward improvements. Thank you for your presentation and once again, we look forward to serving you on your next trip Regards, Sylvia Bui General Manager
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These reviews are machine translated from English. Show machine translations?
Kerstin wrote a review Aug 2023
5 contributions1 helpful vote
4.0 of 5 bubbles
A really beautiful hotel, in colonial style. The rooms are very clean, the staff is very friendly and always helpful. English skills could be a bit better, but we were able to communicate.

Unfortunately, the hotel is a bit further from the beach than we thought (more than 500 m), and it is also a bit away from the actual center of Halong. If you stop off to take a ferry to Halong Bay, it is very nice.
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Date of stay: August 2023Trip type: Travelled with family
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Asif asked a question Nov 2023
West Midlands, United Kingdom6,318 contributions
Anyone know how to contact this hotel? They don't seem to have a working website. Thanks.
Alex McIntosh wrote a tip Jan 2024
Diamond Creek, Australia4 contributions
5.0 of 5 bubbles
"The theme park next door is only open on weekends."
Read full review
Tom C wrote a tip Oct 2023
Leeds, United Kingdom11 contributions
1.0 of 5 bubbles
"Just avoid buying any extras through the hotel. Truthfully just avoid altogether…"
Read full review
Bernadette2209 wrote a tip May 2023
Windsor, United Kingdom41 contributions8 helpful votes
4.0 of 5 bubbles
"The pool was great and had a nice seating area."
Read full review
Not the right property for you?
There are more places to choose from in the Bai Chay area.
PRICE RANGE
AU$47 - AU$65 (Based on Average Rates for a Standard Room)
LOCATION
VietnamQuang Ninh ProvinceHalong BayBai Chay
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAND FLEUVE BOUTIQUE (AU$47): 2024 Prices & Reviews (Bai Chay, Vietnam) - Photos of Inn - Tripadvisor

Frequently Asked Questions about Grand Fleuve Boutique
Which popular attractions are close to Grand Fleuve Boutique?
Nearby attractions include Dau Go Cave (0.4 km), Castaway Island (0.4 km), and Bai Chay Beach (0.4 km).
What food & drink options are available at Grand Fleuve Boutique?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Grand Fleuve Boutique?
Conveniently located restaurants include Á Đông Cuisine, Papa's BBQ, and Vinace Italian Restaurant .
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