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Oakwood Ha Long

No 9, Ha Long Street Bai Chay Ward, Bai Chay, Halong Bay 200000 Vietnam
Traveller (138)
Room & Suite (21)
Dining (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Breakfast included
AU$205
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

5.0
#3 of 32 hotels in Bai Chay
Location
Cleanliness
Service
Value
Travellers' Choice
The only private all-villas resort along Bai Chay coastline, offering the most breathtaking scenery toward World Heritage Wonders. Within just a walking distance to the beach, the resort would undoubtedly bring you and your family to a wholesome relaxation vacation. Our elegant villas are made up of inspiration from the tropical beauty of the bay. Each villa has its own green garden lawn suitable for a family BBQ gathering. large living room filled with nature light, and a fully equipped kitchen.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Children's playground
Indoor play area for children
Secured parking
Wifi
Hot bath
Swimming pool toys
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Yoga room
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Outdoor dining area
Wine / champagne
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
BBQ facilities
Concierge
Gift shop
Newspaper
Picnic area
Sun deck
Sun terrace
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Room service
Safe
Kitchenette
Bath / shower
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Languages Spoken
Chinese, Korean, Vietnamese
100Reviews3Q+A5Room tips

Reviews
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Detailed Reviews
Nguyen T wrote a review Feb 2020
1 contribution
My family stayed at Premier Village Ha Long Resort for 2 nights in Jan, 2020. From start to end, our stay with them was flawless. The staff at Front desk always "Xin Chào", they really went above and beyond to accommodate my family' need. They seemed to genuinely care about every aspect of our stay and couldn't have been more helpful.
The others facilities such as 2 big swimming pools were clean and very nicely laid out.
The food served in The Market was great, offering both a mix of Western and local Vietnamese dishes.
Great trip for family, will be back soon!
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Date of stay: January 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Relax40864547260, General Manager at Oakwood Ha Long
Responded 12 Feb 2020
Dear Nguyen Family, Thank you very much for your very kind review on behalf of my Team & I. We wish all our guests to have a 'WOW' guest experience and enjoy being pampered at Premier Village Ha Long Bay 'The home away from home'. We are eager to see all of you very soon. Sincerely yours, Mark Denzler General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jan G wrote a review Oct 2023
Hamburg, Germany58 contributions40 helpful votes
Very nice villas, but the hotel is either crowded or completely empty which is strange. A lot of conventions or company meetings happen here.

The pool is supposed to be an infinity pool but because of the low capacity they reduced the amount of water. I am not sure if the water exchange still working. We had to ask every single day to get a mattress for the sunchairs at the pool and don’t understand why it has never been set up.

Restaurant doesn’t offer Vietnamese Dinner for groups below 4 people. Only Italian food for a very high price when you come from Europe.
Also Breakfast could have some changing dishes. It is every day exactly the same but good food and good quality. You can order omelets and Capuchinos.

Unfortunately directly at the beach swimming is not allowed and also not so attractive. However, you could walk 1km where it is allowed and also beachbars offer drinks.

The surrounding „city“ is really empty. Make sure to bring some water and other snacks and drinks to your house. Ideally, you have a scooter to go around or grab taxis to get to supermarket and restaurant.
The hotel provides 2 small bottles per room for free.
During our stay unfortunately all bars were closed and no service outside offered. Also every night the nicer restaurant was booked completely. The other restaurant was so loud that we never ate there.

The staff was always very friendly but sometimes clueless. Overall I recommend the villa especially for groups it will be fun to stay at the house together.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Group SHG, Owner at Oakwood Ha Long
Responded 1 Nov 2023
Dear Mr. Jan Graesch, Xin chao! Warm greetings from Premier Village Halong Bay. Thank you very much for sending us your review regarding the recent stay at our hotel. Based on the rating you have given to us, it appears that you enjoyed your overall stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with our hotel management team, some area we could do better to gain guest's satisfaction. Once again, thank you for having stayed at Premier Village Halong Bay and sharing with us your feedback. We truly look forward to welcoming you back to Premier Village Halong Bay at some point in the future. Sincerely, Pham Vu Hoang General Manager
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Linh Nguyen wrote a review Jan 2020
2 contributions
I had stayed in Premier Village Ha Long for 2 nights for business trip. It was very kind and feel like home when I were there. I got sick when came to Ha Long from HCMC, because of cold weather. The Front Desk was really helpful, they gave me medicine and took care of me, it was really warm and I really appreciated that. Many thanks to the staff for all your assistance.
Besides, I really enjoyed my stay with full equipment in villa, high quality and amenities.
Great location in Bai Chay, next to Sun World, easy to walk to the private beach.
Excellent food and service, love the swimming pool and Lazy bar with nice view.
Overall I had a great stay here and will definitely recommend to my friends!!
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Date of stay: December 2019
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Relax40864547260, General Manager at Oakwood Ha Long
Responded 12 Feb 2020
Dear Ms Linh, Thank you for your very kind review and I have shared it with my Team. Our aim is to offer excellent service and an unforgettable guest experience to all our guests and that they feel Premier Village is 'Home away from Home'. We hope to see you again in the very near future. Warmest regards, Mark Denzler General Manager
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HOAN N wrote a review May 2021
Ho Chi Minh City, Vietnam8 contributions
My family has the chance to visit Halong in May 2021. We stayed for 3 nights. The staff has welcomed us hearted. We had inhouse dining and it was great, the dishes were presented beautifully and tasted wonderful.

It is still a new facility so some construction still going on during the day, but definitely off after working hours.

Swimming pool and garden are very pleasant to enjoy.

Located right infront of public beach (Bai Chay), so it can get pretty crowded sometimes, but we got both private space in the resort and fun with the public when we want.

It’s our first trip to Halong Premier Village to see how it goes. We will come back with more family members.
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kieu Anh Luong, Owner at Oakwood Ha Long
Responded 28 May 2021
Dear Mr. Hoan N, Warm greetings from Premier Village Halong Bay! Thank you for having taken the time to share with us your experience regarding your recent stay at our property. Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with all our Team members. I'm looking forward to welcoming you to Premier Village Halong Bay very soon. Kind regards, Huynh Quoc Dat General Manager
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Report response as inappropriate
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Hallo Janelle wrote a review Dec 2023
3 contributions1 helpful vote
+1
Initially we booked for 3 days
But then we liked the place a lot so we extended for 10 more days
Upon extension they gave us delicious cookies, fruits and put flower decorations on our bed

We booked for a one bedroom unit.
They gave us a whole house with four bedrooms but locked the other three,
so we are left with a very big space.
The rooms are cleaned up everyday.
The unit was huge it even has a garden in front and at the back of the house and it was my favorite feature

The gardens and plant life are well maintained all around the resort which makes it so peaceful and calming.
Different birds visit the trees and you can them see from the balcony.
The resort is very close to the beach.
You can take a short walk to get there.
There's a gym with many equipment.
And two big pools, one with a view of the shore.

You can also borrow a pedal bike that you can use the roam around town.

There are movie channels on the TV that my husband and I get to watch every night

Their laundry machine does not have a drying function but without a fee they were able to lend us a laundry rack a lot of hangers and clips and I was able to air dry our clean wet laundry

Of course there are a few things that can be improved. Like the ground floor carpet needs to be cleaned and the shower needs more water pressure. But other than that, for 3,800 PH pesos a night, it was a steal!

Upon check out they gave us delicious cookies again for takeaway.

All the staff are lovely people. We were treated nicely in our whole stay. I would definitely choose this place again when we go back to Ha Long.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: We rented a motorbike elsewhere to go around town.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Group SHG, Owner at Oakwood Ha Long
Responded 7 Dec 2023
Dear Ms. Cristine, Xin chao! Warm greetings from Premier Village Halong Bay Resort. Thank you for having taken your time to sharing your experience regarding 10 days stay with us. Based on the rating you have given to us, it appears that you enjoyed your overall stay. Based on the rating you have given to us, it appears that you enjoyed your overall stay. Please be assured that I will take the liberty of forwarding your appreciation to all concerned so that we are all aware of your comments. With this in mind, we once again thank you for your feedback and we do look forward to having the opportunity of being able to welcome you back ‘home’ when you have reason to visit Halong. Kind regards, Pham Vu Hoang General Manager
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montyCardiff wrote a review Dec 2022
Cardiff2 contributions3 helpful votes
We have recently returned from a stay at Premier Village Halong Bay and can’t speak highly enough of our experience and the fantastic service we received. It was low season and for the the first couple of days, we were the only guests in the whole resort! Every member of staff went out of their way to look after us and make sure that we wanted for nothing. From the friendly and very helpful staff on reception to our fabulous waitress Cao T Oanh and personal chef who prepared wonderful a la carte meals for us every evening. Our villa was very well equipped and spotlessly clean as was the whole resort. We were a group of friends, relaxing after visiting Hanoi and the north of the country but this resort would suit families or individuals looking for a relaxing stay in 5* luxury. Thank you once again for the wonderful service we received.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Group SHG, Owner at Oakwood Ha Long
Responded 5 Dec 2022
Dear Mr/Ms. montyCardiff, Warm greetings from Premier Village Halong Bay! Thank you for having taken the time to share with us your experience regarding your recent stay at our property. Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with all our Team members, they will be very proud of their service delivery. I'm looking forward to welcoming you to Premier Village Halong Bay very soon. Kind regards, Pham Vu Hoang General Manager
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Report response as inappropriate
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Mark D wrote a review Jan 2020
Phu Quoc Island, Vietnam50 contributions65 helpful votes
Had to stay in Ha Long City for a business trip and since I know well Premier Village in Da Nang and in Phu Quoc I decided to experience this one. I was happily surprised to see that the design of this resort was different and unique with 2 receptions, 3 bars and 3 restaurants overlooking the pools and Ha Long Bay. What an impressive view of the sea front Beach and the Bay. Then we had a marvelous Western and Vietnamese dinner - it was sumptuous and delicious. Service was perfect. Finally, le coup du Maitre, the Villa! It's huge, modern and well equipped including a full functional kitchen with a view on the private lake. The 4 bedrooms were spacious, very modern and the most comfortable beds I have ever slept in Vietnam. It was a truly marvelous discovery, WOW guest experience and now I will know where to stay every time I came to Ha Long Bay.
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Date of stay: January 2020
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kieu Anh Luong, Owner at Oakwood Ha Long
Responded 2 Feb 2022
Dear Mr. Mark, Warm greetings from Premier Village Halong Bay Resort. Thank you for having taken the time to share with us your experience regarding your last stay at our property. We do hope to welcome you and your family to Premier Village in very soon future. Kind regards, Huynh Quoc Dat General Manager
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Navigate588720 wrote a review Nov 2022
Hong Kong, China
We were 2 couples. The villa was very nice, staff attitude excellent, food great and resort layout fantastic . Only one feedback - reception staff should direct the taxi driver completely while sending the guests anywhere. We took the taxi twice and assumed he had been told where to go but reached the wrong place.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Make sure the taxi knows where to take you. We reached the wrong cruise terminal and wasted time...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Group SHG, Owner at Oakwood Ha Long
Responded 13 Nov 2022
Dear Mr/Mrs Navigate 588720, Warm greetings from Premier Village Halong Bay! Thank you for having taken the time to share with us your experience regarding your recent stay at our property. Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured the comment regarding the taxi handling will be shared with our Front Office Manager to for proper training. Once again, thank you very much for your comment and I'm looking forward to welcoming you to Premier Village Halong Bay very soon. Kind regards, Pham Vu Hoang General Manager
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Hieu Nguyen wrote a review Sept 2022
14 contributions2 helpful votes
Good place for family. Very economical if you rent the whole villa that could fit 3 families.

Nice and helpful staff. I like spa staff who were very supportive and flexible for customer’s requests.

The big plus point is there not many people even during weekends.

Value for money!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Group SHG, Owner at Oakwood Ha Long
Responded 25 Sept 2022
Dear Ms Hieu Nguyen, Warm greetings from Premier Village Halong Bay! Thank you for having taken the time to share with us your experience regarding your recent stay at our property. Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with all our Team members and especially to Spa team, they would very pround of that. I'm looking forward to welcoming you to Premier Village Halong Bay very soon. Kind regards, Pham Vu Hoang General Manager
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Report response as inappropriate
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River Goddess wrote a review Oct 2023
3 contributions
Absolutely loved this resort. Highly recommend it! Very high end and exceptionally clean. Off the beaten track, but still have the amazing Ha Long Bay at your fingertips! Staff were extremely helpful, we loved all of them, housekeeping, pool guy, gym guy, restaurant staff, gardeners and most especially the front desk staff (Quynh and Thoan). Will definitely return. Beds are unbelievably comfortable! Thank you!
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Date of stay: October 2023Trip type: Travelled with friends
Room Tip: Resort of off the beaten track, only $5 grab ride to Ha Long. Beautiful promenade walk behind hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Group SHG, Owner at Oakwood Ha Long
Responded 4 Oct 2023
Dear Ms. Jackie, Xin chao! Warm greetings from Premier Village Halong Bay Resort. Thank you for having taken the time to share with us your experience regarding your recent stay at our property. Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with all our Team members especialy to Thoan and Quynh. With this in mind, we once again thank you for your feedback and we do look forward to having the opportunity of being able to welcome you back ‘home’ when you have reason to visit Halong. Sincerely, Pham Vu Hoang General Manager
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Report response as inappropriate
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_donnaandliz asked a question Mar 2021
Bristol, United Kingdom36 contributions9 helpful votes
Are there any bars and restaurants close by the hotel or things within walking distance tia
Answer from Oakwood Ha Long
Halong Bay, Vietnam
Xin chào! Thank you for your interest in Premier Village Ha Long Bay. Local bars take 2 10 minutes from the resort, PVHL has 2 restaurants adjoining 2 swimming pools with stunning sea views. The restaurant serves all day with a diverse international menu and a renowned Vietnamese cuisine Only a few steps to the nearest beach and beautiful coastline circling, the resort would certainly bring you and your family nothing but the fullest enjoyment. Thank you!
Hallo Janelle wrote a tip Dec 2023
3 contributions1 helpful vote
"We rented a motorbike elsewhere to go around town."
Read full review
River Goddess wrote a tip Oct 2023
3 contributions
"Resort of off the beaten track, only $5 grab ride to Ha Long. Beautiful promenade walk behind hotel"
Read full review
Hoang Tran wrote a tip June 2023
New York City, New York1 contribution
"Definitely a crowded hotel. Had to wait in line for check-in. People yelling and kids screaming at the lobby. Not a peaceful experience."
Read full review
Hung T wrote a tip Apr 2023
5 contributions
"We went right after the Covid pandemic, so it was not busy at all. They would definitely benefit from having more tourists! "
Read full review
Navigate588720 wrote a tip Nov 2022
Hong Kong, China
"Make sure the taxi knows where to take you. We reached the wrong cruise terminal and wasted time and money"
Read full review
Not the right property for you?
There are more places to choose from in the Bai Chay area.
PRICE RANGE
AU$153 - AU$232 (Based on Average Rates for a Standard Room)
LOCATION
VietnamQuang Ninh ProvinceHalong BayBai Chay
NUMBER OF ROOMS
86
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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OAKWOOD HA LONG (AU$153): 2024 Prices & Reviews (Bai Chay, Vietnam) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Oakwood Ha Long
Which popular attractions are close to Oakwood Ha Long?
Nearby attractions include Bai Tu Long Bay (4.7 km), Dau Go Cave (0.9 km), and Dong Thien Cung (3.9 km).
What are some of the property amenities at Oakwood Ha Long?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Oakwood Ha Long?
Top room amenities include a kitchenette, air conditioning, and an additional bathroom.
What food & drink options are available at Oakwood Ha Long?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Oakwood Ha Long?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Oakwood Ha Long?
Conveniently located restaurants include Nha Hang Ngoc Phuong Nam Ha Long, Nhà Hàng Hải Sản Ngon Đại Dương Vàng 9999, and Whisky Gallery Restaurant.
Are there opportunities to exercise at Oakwood Ha Long?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Oakwood Ha Long have airport transportation?
Yes, Oakwood Ha Long offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Oakwood Ha Long?
Yes, dry cleaning and laundry service are offered to guests.
Does Oakwood Ha Long offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Oakwood Ha Long?
The staff speaks multiple languages, including Chinese, Vietnamese, and Korean.