Phoenix Hotel Ha Long
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Phoenix Hotel Ha Long

No. 1 Phan Boi Chau Group 5, Zone 9A, Bai Chay, Halong Bay 01119 Vietnam
Traveller (9)
Room & Suite (13)
Dining (2)

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About

5.0
#2 of 6 special hotels in Bai Chay
5.0 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Service
5.0 of 5 bubbles
Value
Located in the heart of Bai Chay Tourist Area, on the main Phan Bau Chau Road, Phoenix Ha Long Hotel lays on the shores of majestic Ha Long Bay, which is far from the biggest amusement parks in Asia - Sun World Halong Complex just 2.5km. From the Hotel, visitors can enjoy the panoramic view of beautiful Ha Long Bay and bustling city. Inspired by neoclassical European architecture, the Phoenix Halong is designed to be delicate, providing rooms from standard to high-end as 4-star standard, suitable for relaxing or business trip. In particular, the varied culinary style, professional service and state-of-the-art facilities promise to offer a great service experience. Investor: Huyen Trang Trading and Travel Co., Ltd
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Boating
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Concierge
Wifi
Bar / lounge
Restaurant
Breakfast available
Complimentary welcome drink
Car hire
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Cable / satellite TV
Flatscreen TV
Bidet
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Luxury
Mid-range

Location

No. 1 Phan Boi Chau Group 5, Zone 9A, Bai Chay, Halong Bay 01119 Vietnam
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 73 out of 100
73
Catbi Airport
34.4 km
See all flights
Van Don International Airport
44.9 km
See all flights
1 Attraction
within 0.5 kilometers
12Reviews1Q+A0Room tips

Reviews
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Detailed Reviews
Steve wrote a review Apr 2023
Hanoi, Vietnam1 contribution
5.0 of 5 bubbles
Great hotel with prime location, very closed to local market called “Cai Dam” with seafood & specialities. You can walk from the hotel to the beach. The hotel is clean, neat, staff is so friendly & well service minded. Very polite & caring staffs. Would recommend to everyone who need a great for work or travel around Ha Long City
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
krisvi86 wrote a review Feb 2019
1 contribution
4.0 of 5 bubbles
Very good service, nice breakfast served into our room. Clean rooms.They really cared about us,helped us with ordering taxi and other stuff too.
Wifi could be stronger, didn't work properly in our room. We recommend this place!
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Date of stay: February 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
K W wrote a review Feb 2019
1 contribution
4.0 of 5 bubbles
We chose to stay there during Chinese New Year whereas everything were closed because of big celebration. However everything went well and organised by Thrang for us to enjoy memorable Halong Bay Trip. She is a very helpful and professional one.
Rooms are value for money, clean, tidy and located in nice location. We would definitely recommend 👍🏻.
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Date of stay: February 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anna P wrote a review Jan 2019
1 contribution
5.0 of 5 bubbles
I am not hesitative to rate 5 stars for Phoenix Hotel. I was recommended about Phoenix which is the newest and most amazing furnished hotel in Halong and my decision was right. My room was very clean and neat that makes me feel like home. People were so friendly and helpful. Service here was worthwhile the price. I will definitely come back next time.
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Date of stay: January 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pravin Mukhia wrote a review Jan 2019
1 contribution
5.0 of 5 bubbles
Stayed at the Phoenix Hotel
It was great value for money and excellent services...neat and clean rooms...good location and english speaking hosts
I greatly reccommend this hotel to anyone visiting Halong Bay
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Date of stay: January 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phoenix_Hotel_HL, Giám đốc bán hàng at Phoenix Hotel Ha Long
Responded 25 Jan 2019
Dear Sir/ Madam, Thank you so much for your appreciation! We would try the best to meet our lovely guest's demand as much as possible. Hope that you will come back again and choose Phoenix Hotel Ha Long as your friendly destination. Thanks & best regards! Hotel's Management
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Huong Pham wrote a review Jan 2019
1 contribution
5.0 of 5 bubbles
This is a very smart and exceedingly comfortable hotel. The rooms are generous and very well appointed. Everything!! The staff were excellent 5*. We had enjoyed the buffet breakfast. Highly recommended
Read more
Date of stay: January 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phoenix_Hotel_HL, Giám đốc bán hàng at Phoenix Hotel Ha Long
Responded 25 Jan 2019
Dear Sir/ Madam, Thank you so much for your appreciation! We would try the best to meet our lovely guest's demand as much as possible. Hope that you will come back again and choose Phoenix Hotel Ha Long as your friendly destination. Thanks & best regards! Hotel's Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eddy wrote a review Jan 2019
San Francisco, California1 contribution
5.0 of 5 bubbles
Quite, no bad smell , dresser , free wifi , all equipment is still new .
excellent location near Oldtown and close to entertaiment center .
Feel comfortable after 3 days .
We like it and can be recommended
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Date of stay: December 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phoenix_Hotel_HL, Giám đốc bán hàng at Phoenix Hotel Ha Long
Responded 25 Jan 2019
Dear Sir/ Madam, Thank you so much for your appreciation! We would try the best to meet our lovely guest's demand as much as possible. Hope that you will come back again and choose Phoenix Hotel Ha Long as your friendly destination. Thanks & best regards! Hotel's Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kenny Vo wrote a review Jan 2019
1 contribution
5.0 of 5 bubbles
My check in time was at 2pm but I arrived at the hotel around 11:30am so I can keep my bags and go out but they let me check in at 12:00am, I was really happy because it was after 14 hours of flight and 3 hours of car from airport. On top of it the room was really nice and cosy. The location is very convinient, easy to go to every attractions. Not only that, reception and beautiful manager are so friendly and helpful. They speak English very well. One of the best customer service I’ve ever had. Thank you so much.
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Date of stay: January 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phoenix_Hotel_HL, Giám đốc bán hàng at Phoenix Hotel Ha Long
Responded 21 Jan 2019
Dear Sir/ Madam, Thank you so much for your appreciation! We would try the best to meet our lovely guest's demand as much as possible. Hope that you will come back again and choose Phoenix Hotel Ha Long as your friendly destination. Thanks & best regards! Hotel's Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hemulumina wrote a review Jan 2019
18 contributions
5.0 of 5 bubbles
Great location. Their staffs are helpful and supportive. Trang was very friendly and showed me the tips to visit Halong Bay. The room is new equiped. I love it very much. It will be great to come back here one more time.
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Date of stay: January 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phoenix_Hotel_HL, Giám đốc bán hàng at Phoenix Hotel Ha Long
Responded 16 Jan 2019
Thank you so much for your appreciation! We would try the best to meet our lovely guest's demand as much as possible. Hope that you will come back again and choose Phoenix Hotel Ha Long as your friendly destination :) Thanks & best regards!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Đỗ H wrote a review Dec 2018
Ganh Dau, Vietnam6 contributions
5.0 of 5 bubbles
I looked for lots of hotel before I chose Phoenix and its a right decision. The location is very central. The room is clean, night and cosy. The staffs are so friendly and they helped me with some tips for our holiday. I will go back if I have the other chances
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Date of stay: December 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phoenix_Hotel_HL, Giám đốc bán hàng at Phoenix Hotel Ha Long
Responded 16 Jan 2019
Thank you so much for your appreciation! We would try the best to meet our lovely guest's demand as much as possible. Hope that you will come back again and choose Phoenix Hotel Ha Long as your friendly destination :) Thanks & best regards!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ilovemyjollies asked a question June 2023
399 contributions131 helpful votes
How far is the cruise port from the hotel?
Not the right property for you?
There are more places to choose from in the Bai Chay area.
PRICE RANGE
AU$30 - AU$108 (Based on Average Rates for a Standard Room)
LOCATION
VietnamQuang Ninh ProvinceHalong BayBai Chay
NUMBER OF ROOMS
41
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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PHOENIX HOTEL HA LONG (AU$30): 2024 Prices & Reviews (Bai Chay, Vietnam) - Photos of Specialty Hotel - Tripadvisor

Frequently Asked Questions about Phoenix Hotel Ha Long
Which popular attractions are close to Phoenix Hotel Ha Long?
Nearby attractions include Bai Chay Commercial Center (0.1 km).
What are some of the property amenities at Phoenix Hotel Ha Long?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Phoenix Hotel Ha Long?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Phoenix Hotel Ha Long?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Phoenix Hotel Ha Long?
Yes, free parking is available to guests.
What are some restaurants close to Phoenix Hotel Ha Long?
Conveniently located restaurants include RedCoral Halong Indian Halal Restaurant, Cua Vang Restaurant, and 14 Pizza Halong.
Does Phoenix Hotel Ha Long have airport transportation?
Yes, Phoenix Hotel Ha Long offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Phoenix Hotel Ha Long have any great views?
Yes, guests often enjoy the city view available here.
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