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BEST WESTERN PLUS Hunter Gateway

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243 Reviews from our TripAdvisor Community

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Showing 242: English reviews
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Sydney, Australia
Reviewed 2 days ago NEW

The motel was very clean, quiet and a lovely place to stay. Rooms were spacious, large bathroom and shower. Rooms cleaned every day and supplies restocked. McDonalds and Oporto directly across the road, hotel next door with good value meals. Only an easy 5 minute drive into Maitland so close to the main shopping centre.

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Helpful?
Thank Michelle M
Reviewed 1 week ago via mobile

Very clean, very modern and very comfortable. Certain to have a good night sleep in comfy bed. Away from hassle and bustle of the traffic, yet very close to town centre. Good value for level of quality and comfort. Recommended.

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Thank David D
Reviewed 3 weeks ago via mobile

Great room with modrrn and well maintained appointments. Situated in a quiet area with liytle road noise and nice grounds. Breakfast buffet or hot is served daily in their restaurant from 6am which was great value. You won't be disappointed.

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Helpful?
Thank Noel C
Janeen B, General Manager at BEST WESTERN PLUS Hunter Gateway, responded to this review

Thank you for taking the time to review our Hotel, we appreciate the feedback as it helps us to ensure that we exceed our guests expectations. We will pass your kind comments onto our team who are are always keen to under promise and over deliver and we look forward to welcoming you back next time you are visiting the...

Gosford, Australia
Reviewed 3 weeks ago via mobile

We stayed at the Hunter Gateway for 7 nights and found it to be much improved from our last visit in 2012.. At that time it was under different ownership and a it needed some TLC. Since then it has been refurbished ( due somewhat to flood damage in 2015 ). and is now under the 'Best Western' banner.. We...

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Helpful?
Thank Linda D
Janeen B, General Manager at BEST WESTERN PLUS Hunter Gateway, responded to this review

Dear guest. Thank you for taking the time to write an extensive review of our Hotel. We do appreciate the time you have taken and are pleased that we exceeded your expectations in this instance, repeat guests such as yourself are extremely important to our Hotel and we are always striving to improve our offering in order to improve our...

Penrith, Australia
Reviewed 3 weeks ago via mobile

Stayed one night on Groupon voucher. Room was large, nicely decorated, clean, a big bathroom and comfortable bed. Had dinner at pub next door which was nice although the food was nothing to rave about. Breakfast, which was included in the voucher, was delicious and cooked while you waited. Reception staff were polite and helpful in giving directions etc. Good...

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Helpful?
Thank brownlowj
Janeen B, General Manager at BEST WESTERN PLUS Hunter Gateway, responded to this review

Dear guest. Thank you for taking the time to review our Hotel, we are pleased that you enjoyed your Group-on voucher and that we exceeded your expectations and we look forward to welcoming you back at another time or when we next run another Group-on promotion. Thank you once again for taking the time to write a review.

Reviewed 14 January 2017 via mobile

This motel really was the pits. I paid for a room to have WiFi, as it was cheaper online to book the room without WiFi, but I am a business traveller who relies on WiFi to do my work. No WiFi down the end I was put in. Car park was empty so I am sure I didn't need to...

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Helpful?
Thank tastytraveleraus
Janeen B, General Manager at BEST WESTERN PLUS Hunter Gateway, responded to this review

Dear guest. Thank you for taking the time to review our hotel we appreciate all feedback as it helps us improve our offering. and we apologize that we didn't meet your expectations in this instance, however as we are unable to identify you nor know when and which suite you stayed in to investigate your critique i would like to...

Shepparton, Australia
Reviewed 10 January 2017

We spent 3 nights here while holidaying and visiting family. The staff were friendly and very helpful. The rooms were clean, modern and a good size. The bathroom was also clean and provided everything for a comfortable stay. Having read other travellers notes we took our pick nick bag so had everything we needed. The pool was a welcomed relief...

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Thank fckdgreen
Janeen B, General Manager at BEST WESTERN PLUS Hunter Gateway, responded to this review

Dear guest. Thank you for taking the time to review our Hotel and we are pleased that we were able to exceed your expectations, our staff are always striving to ensure that our Hotel is always about our guests and their needs and aim to under promise and over deliver. Thank you for taking the time to review our Hotel.

Sydney, Australia
Reviewed 1 January 2017 via mobile

Spent 2 nights here on a Groupon voucher which was excellent value for money. We called to inform them that we would only be checking in after dinner - and arrangements were made in advance for key collection (as reception is not manned after 9pm). We arrived at the hotel and the room was a cool reprieve from an extremely...

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Helpful?
Thank scorpioshanghai
Christopher R, General Manager at BEST WESTERN PLUS Hunter Gateway, responded to this review

Dear guest. Thank you for taking the time to review our Hotel we appreciate all reviews as it helps us improve our offering, we are pleased that we were able to exceed your expectations during your stay and will pass your comments on to our team members and we look forward to welcoming you back to Hunter Gateway next time...

Parramatta
Reviewed 11 December 2016 via mobile

I thought the rooms were a decent size and extremely clean and obviously renovated recently. It was all modern and very quiet. . But....there was no complimentary water. The bath towels were thinning and too small in size considering this was a spa suite. There was no dinner plates, knives or forks. They had a mini bar but way overpriced....

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1Thank Grace R
Christopher R, General Manager at BEST WESTERN PLUS Hunter Gateway, responded to this review

Dear Grace, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. With reference to...

Greater Sydney, Australia
Reviewed 9 December 2016

We stayed on a Groupon voucher which we upgraded and paid extra to have a supposed King suite ! On arriving we were given a standard room with a king bed in it We asked why we didn't get the upgraded room and were told that the room was a Groupon room and the only thing different was a bigger...

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Helpful?
1Thank Donna G
Christopher R, General Manager at BEST WESTERN PLUS Hunter Gateway, responded to this review

Dear Donna G. Thank you for taking the time to review our Hotel we appreciate all feedback both positive and negative as it helps us to improve our offering. Let me say from the outset we do not have Group on rooms in our Hotel, however we are currently running a promotion in conjunction with Group on whereas you can...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Hunter Gateway consists of 61 well-appointed rooms; all situated at ground level, with easy access and off street parking. Opened in October 2007 this modern, Motel and Conference Centre complex is situated 5 minutes west of historic Maitland the gateway to the Hunter Valley wine region. The BEST WESTERN Hunter Gateway is ideally located for a break on route, either traveling to northern NSW or southbound to Sydney. Enjoy a short break to go winetasting in the vineyards, play golf or travel to Port Stephens to cruise the bay on a dolphin watch. ... more   less 

Additional Information about BEST WESTERN PLUS Hunter Gateway

Address: 11 Denton Park Dr, Rutherford, Maitland, New South Wales 2320, Australia (Formerly BEST WESTERN Hunter Gateway)
Region: Australia > New South Wales > Greater Newcastle > Maitland > Rutherford
Price Range: $130 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Hunter Gateway 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Bradford Hotel Maitland
BEST WESTERN PLUS Hunter Gateway Maitland/Rutherford
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hunter Gateway staff and other travellers.
3 questions
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Sydney, Australia
Sydney, Australia
Sydney, Australia
9 months ago

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Questions? Get answers from BEST WESTERN PLUS Hunter Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room hasn't been a smokers room !”
 of 5 bubbles donnag182, 9 Dec 2016 | Read review
“All rooms are ground level.”
 of 5 bubbles 99bettyw, 15 Sep 2016 | Read review
“All on one level - no stairs all rooms have a patio. King room was great for a longer stay”
 of 5 bubbles 85teenac, 7 Jun 2016 | Read review
“All on one level. Wheelchair friendly.”
 of 5 bubbles Angela40, 2 Apr 2016 | Read review
“Check that a 'discounted' room doesn't equate to the worst room on the premises.”
 of 5 bubbles Fatchickslim, 23 Mar 2016 | Read review
5 of 5