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All reviews syracuse airport front desk park and fly frequent traveler the maintenance man the shuttle driver early flight bed was comfortable the holiday inn express stay at this hotel again home away from home cleaning staff coffee maker fitness room state fair stayed here for one night nice stay
I stayed at the hotel due to the free shuttle and because of it's proximity to the airport however I wish I had stayed somewhere else. The staff at the hotel are generally very friendly. The room I had stank of stale smoke and was...More
Went to Syracuse to work & attend a charity event. Upon arriving, check in folio was already prepared. Room keys worked right off...which is a rarity for me. Room was spacious & clean, AC was quiet, bedding and pillows were good. Since I was there...More
We missed our flight and looked for a hotel convenient to Syracuse airport. This fit the bill. The room was clean and comfortable and best of all was the staff. I appreciated the shuttle service to and from the airport as well as to and...More
Our room was good size, clean and quiet. They have plenty of extras which we did not have a need for since we left early for a morning flight. Our early morning shuttle van ride did not leave on time since the driver was late,...More
I'm very disappointed that I can't rate this hotel '0' stars. To start, the staff is unprofessional, unfriendly, and horrible - incompetent to sum it up and should not be working in the service industry. The room we were given was not cleaned and it...More
Come and experience our Comforts of Home Bedding Collection. We are the closest hotel to the airport. This quiet gorgeous hotel is not only neighboring Hancock International Airport (SYR), but also offers …Moreeasy access to I-81 and I-90, which gives you convenient access to all of Syracuse including Syracuse University, The Carrier Dome, The New York State Fairgrounds, Carousel Center-DestiNY USA, The OnCenter, and much more.Candlewood Suites-Syracuse Airport offers 124 spacious suites with amenities including full kitchens, DVD players, and free high-speed Internet. The Candlewood Suites hotel features a large and well equipped fitness center, free guest laundry, as well as the Candlewood Cupboard. Candlewood Suites-Syracuse Airport also gives you a variety of restaurants within walking distance of the hotel as well as access to our complimentary Airport Shuttle providing transportation to the airport or any of the immediate area restaurants. Pets are welcome with a fee.Current vaccination record must be shown, and pet policy must be signed at check-in. Typically room cleaning once checked in, is provided once every 7 days. Visit with our friendly Guest Service Representatives for information on Syracuse anytime as our Front Desk is open 24 hours day. Less
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Certainly anything longer than a week though you have to contact the Sales Office. That is how I negotiated my rate. The hotel is in immaculate condition, the staff is over and beyond friendly and willing to help with... More
Certainly anything longer than a week though you have to contact the Sales Office. That is how I negotiated my rate. The hotel is in immaculate condition, the staff is over and beyond friendly and willing to help with anything one may need. The hotel does not have bugs of any kind I have been staying weekly for business for several years. It sounds like you booked a room without looking into the amenities the hotel provided. If you were looking for a hotel with breakfast or a pool you should have booked one from the beginning. You are evidently capable of using a computer to write a review but not to verify your needs for a hotel stay? Your inability to use spell check is also not lost on other Trip Advisors such as myself as another point that your claims hold no water. Even misspelling the gentleman's name from Blake to Black and the hotel employee Nancy to Mancy.