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This resort is in NO WAY a "palace". My family and I WILL NOT be back.
I have to start with the con's because there were a lot.
1. Very rude staff. The host at the buffet dinner (July 30th/31st) was extremely rude, twice!...More
5 Thank Sunshine0140
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace St MartinResponded 11 August 2017
Thank you for taking the time to give us your feedback and for expressing your concerns.
We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an...More
Resort is located right on the beach. Staff is very friendly. All the restaurants and bars are kept clean and most important - the food and drinks cater to everyone's need. Resort is very family friendly and the nightly entertainments is also well planned. I...More
The Riu Palace, St. Maarten is located in an isolated cove on the north shore of the island (French side). In 2008 it was extensively renovated, and it was taken over from the Raddison around 2013. Parts of the grounds need attention: sidewalk light fixtures,...More
My wife and I just came back from a 5-day stay at the Riu Palace in St Martin. It was wonderful! We were first greeted by Alain at the lobby, who went to distance to make us feel welcome (we had a bottle of champagne...More
My family and I came for about a week from the end of July to early August and I could honestly say it was disappointing from day one. This is my final day here and I honestly can't wait to get home. I have been...More
2 Thank karina200013
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace St MartinResponded 8 August 2017
Thank you for choosing RIU Hotels and Resorts once again for your vacation. We are very disappointed to find that this time your experience did not live up to what you usually expect from us. As a global brand, we strive to maintain...More
USD 346 - USD 480 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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St Martin / St Maarten >
Also Known As
Radisson Blu Resort, Marina & Spa St. Martin Hotel Anse Marcel ,
Response from Njbella154943 | Reviewed this property |
From what we saw on the reportage, the hotel is pretty damaged. The lobby looked flooded and had lost its structure and didn't look like a lobby anymore. The roofs were severely damaged, the buildings surrounding the hotel... More
From what we saw on the reportage, the hotel is pretty damaged. The lobby looked flooded and had lost its structure and didn't look like a lobby anymore. The roofs were severely damaged, the buildings surrounding the hotel were practically decimated, the pool didn't look much of a pool anymore, not to mention the beautiful landscaping is no more. And when you look in the distance, you don't see the trees that were adding beauty and serenity to the place. It's a total disaster. Today, they sent a drone to inspect the damage. Well, it showed desolation and the beautiful Riu is in mourning. I honestly cannot digest this hurtful fact, and I am hoping that the Riu will come back bigger and better. My family and I are very sad, and our thoughts go to all the hard working people that made our stay a one of a kind.