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Room & Suite (96)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Contactless check-in
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Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from PARKROYAL Parramatta
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 12 hotels in Parramatta
Location
Cleanliness
Service
Value
Travellers' Choice
Located on the bank of the Parramatta River, in the centre of Parramatta’s bustling business district and premium entertainment belt, PARKROYAL Parramatta offers the best of both worlds. Set in a prime location, the hotel can facilitate all your corporate needs, whilst offering a sanctuary to escape to at the close of business. When you do have time to mix business and leisure, our warm and friendly PARKROYAL people will happily share their priceless local insights on great dinning, theatre and sporting venues in Parramatta. Facilities: The hotel offers premium facilities, including an out-door swimming pool, complimentary access to Gold’s gym and a variety of rooms and suites, ranging from our standard rooms to our exclusive presidential suites. When it’s time to wine and dine, we have our own bar and restaurant, BAR:30 and TABLE:30. BAR:30 offers an extensive range of cocktails and tapas selections. TABLE:30, specialises in Modern Australian Cuisine and boasts a menu of innovative dishes created from local Australian produce. Both dining areas offer a relaxed, vibrant atmosphere complemented by excellent, efficient service from our PARKROYAL team.
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Room & Suite (96)96
Full view
Property amenities
Paid private parking on-site
Free internet
Pool
Bar / lounge
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Paid wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English
Location
Full view
99Great for walkers
Grade: 99 out of 100
182Restaurantswithin 0.5 km
15Attractionswithin 0.5 km
Contact
30 Phillip St, Parramatta, New South Wales 2150 Australia
Getting there
ParramattaSydney Trains8 min
Harris ParkSydney Trains16 min
1,386Reviews19Q+A100Room tips
Reviews
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Popular mentions
Stayed only one night with my son. Great location with plenty of dining options around the hotel. Great service. Clean rooms with comfortable beds. Good quality internet. The only downside: breakfast bar selection was a bit limited
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Review collected in partnership with Pan Pacific Hotels Group
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Great location, right in the centre of Parramatta. On-site parking for large car / utes is very tight! Hard to park and leave property. $200 bond for a room with no mini bar, is a bit much! Staff were very friendly.
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Review collected in partnership with Pan Pacific Hotels Group
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Paul Flett, General Manager at PARKROYAL Parramatta
Responded yesterday
Dear j0n081, Thank you for completing this survey. The feedback you have provided helps us to develop the services and amenities we have to offer and as such it is greatly appreciated. We hope to welcome you back to the PARKROYAL PARRAMATTA again in the near future. Kind Regards, Nainesh Patel Assistant Front Office Manager
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I was told the scanner in the reservation system was broken so a mobile phone I couldn't identify was used to photograph my license upon check-in. This scared me. i am still concerned about possible identity theft.
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Review collected in partnership with Pan Pacific Hotels Group
Date of stay: February 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Paul Flett, General Manager at PARKROYAL Parramatta
Responded 1 week ago
Dear Brian, The feedback you have provided is important to us, as it helps to improve the level of service we provide and highlights areas in which we can improve. Further to our conversation on phone, I have emailed you to confirm that Photo ID has been deleted from our hotel mobile phone. Photo ID is compulsory to ensure person staying in the room is the same person who book the room so we have to attach ID either with scan or photo of ID(only Hotel mobile can be use to take ID photo). We would like to thank you for completing this survey and look forward to welcoming you back to the PARKROYAL PARRAMATTA again in the near future. Kind regards, Nainesh Patel Assistant Front office Manager
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Honestreviewer146 wrote a review Jan. 2021
New South Wales, Australia353 contributions134 helpful votes
Stayed here during the week for one night. We had 3 rooms booked and were on level 3. The rooms appeared older than the room we were in last time, however still very spacious. The pillows in 318 were terrible though I had to use 3! We utilised the gym and pool during our stay. The gym is very well equipped and pool was very clean.... although a little on the cool side during our stay. One of our rooms had breakfast included (this room was booked previously but stay delayed due to covid), and the other two included parking. Car park is secure and well lit. Unfortunately due to COVID the buffet breakfast is no longer. We ate breakfast in Bar 30. Limited options but we all found something to have including my son that is gluten intolerant. Unfortunately I think they had tried to bring all 9 meals out together so it was all a bit cold by the time it reached us. All staff were friendly and helpful during our stay. Next time we are booking I would ask for level 2 again where we stayed the first time as this section seemed newer. …
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Date of stay: January 2021Trip type: Travelled with family
Helpful
Response from Paul Flett, General Manager at PARKROYAL Parramatta
Responded 4 weeks ago
Dear 146NSW, The positive comments you have left regarding your stay with us at PARKROYAL PARRAMATTA are greatly appreciated. We are grateful to you for completing this survey and for providing us with such a great review. Your review gives us confidence we are achieving the high standard of service our hotel aspires to deliver, and it is gratifying to know that we have achieved this during your stay. Thank you for providing your feedback and we look forward to welcoming you back to the PARKROYAL PARRAMATTA again very soon. Kind Regards, Donna Moloney Assistant Manager
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RGT1952 wrote a review Jan. 2021
Pacific Coast Australia, Australia187 contributions173 helpful votes
We stayed here in October ‘18, in a premium room. According to what we were told, we were In they new section. This time our accomodation wasn’t near as nice. Not sure what our room was called. We had three rooms booked as it was my Grandsons birthday and we are from up the coast and were going to Raging Waters the next day. Beds were comfortable and all linen was fresh and nice. The bathroom could have been a little cleaner, there were hairs on the vanity and in the shower. YUK. All you can eat breakfast wasn’t available - due to Covid. Staff were all friendly and helpful.
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Date of stay: January 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Paul Flett, General Manager at PARKROYAL Parramatta
Responded 4 weeks ago
Dear RGT1952, Thank you for the great review of our hotel. Thank you also for mentioning the service points you enjoyed most about your stay with us. Please accept my apologies for inconvenience due to bathroom was not clean properly. Rest assured, I will pass your comments to Housekeeping manager to avoid the issue for future reference. It is comments such as yours which help us to develop and improve the level of service we provide. We are glad that you enjoyed your stay with us at the PARKROYAL PARRAMATTA and we hope to welcome you back again very soon. Kind Regards, Nainesh Patel Assistant Front Office Manager
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PRICE RANGE
USD 94 - USD 171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
parkroyal parramatta hotel parramatta
LOCATION
AustraliaNew South WalesGreater SydneyParramatta
NUMBER OF ROOMS
286
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Claim Your Listing Frequently Asked Questions about PARKROYAL Parramatta
Which popular attractions are close to PARKROYAL Parramatta?
Nearby attractions include Labyrinth Escape Rooms (0.4 km), Riverside Theatres (0.2 km), and St Patrick's Cathedral (0.4 km).
What are some of the property amenities at PARKROYAL Parramatta?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at PARKROYAL Parramatta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at PARKROYAL Parramatta?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at PARKROYAL Parramatta?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to PARKROYAL Parramatta?
Conveniently located restaurants include Kouzina Greco, Itihaas Indian Restaurant, and Sahra By The River.
Are there opportunities to exercise at PARKROYAL Parramatta?
Yes, guests have access to a pool during their stay.
Is PARKROYAL Parramatta located near the city centre?
Yes, it is 0.2 km away from the centre of Parramatta.
Are any cleaning services offered at PARKROYAL Parramatta?
Yes, dry cleaning and laundry service are offered to guests.
Does PARKROYAL Parramatta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to PARKROYAL Parramatta?
Many travellers enjoy visiting Old Government House (0.7 km), St. John's Cemetery (0.8 km), and Experiment Farm Cottage (1.2 km).